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Sugar Fork Crossing is a senior living community located in Anderson, Indiana, that offers exceptional Assisted Living and Memory Care services to its residents. At Sugar Fork Crossing, we put our residents first, customizing care around each resident’s needs and concerns to maximize their quality of life.
We have 24/7 on-site clinical staff, transportation, daily activities, a grand piano, a private Memory Care garden, a full theater, and much more. Our community is designed to provide every amenity and option to support the unique needs and preferences of each resident. We are also proud to be a very pet-friendly community, welcoming and cherishing pets of all sizes. We believe that pets play a key role in the lives of our residents and can help them to feel more at home in our senior living community.
At Sugar Fork Crossing, we strive to create a supportive and caring environment that empowers our residents to live their best lives. Whether it is through social engagement, personal care services, or specialized Memory Care, we aim to help our residents to perform daily living tasks and to stay engaged with the world around them.
If you or your loved one is looking for exceptional senior living care and services in a warm, welcoming, and supportive environment, we invite you to come experience the difference at Sugar Fork Crossing.
Higher than the Indiana average: 68.1%Sugar Fork Crossing is legally operated by Nxm Anderson Operator Llc, and administrated by Lorena Glover.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the assisted living residences benchmark below for the typical Indiana score; higher is better.
Below the Indiana average for assisted living residences.
Indiana assisted living residences benchmark: C 74/100
Inspection score: 66 out of 100. Letter grade D. Below the Indiana average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 29 | 36 | This facility has 19% fewer total deficiencies than a typical Indiana assisted living residence (29 vs. IN avg 36).↓ 19% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 7.3 | 9 | This facility has 19% fewer deficiencies per year than a typical Indiana assisted living residence (7.3 vs. IN avg 9).↓ 19% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 1.9 | This facility has 5% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 1.9).↓ 5% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 16 | 19 | This facility has 16% fewer total visits than a typical Indiana assisted living residence (16 vs. IN avg 19).↓ 16% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 13 | 7 | This facility has 86% more inspections with deficiencies than a typical Indiana assisted living residence (13 vs. IN avg 7).↑ 86% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 81% | 37% | This facility has 44 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (81% vs. IN avg 37%).↑ 44% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 16 | 13 | This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 5 | This facility has 160% more total complaints than a typical Indiana assisted living residence (13 vs. IN avg 5).↑ 160% worse |
|
Complaints per year
Average complaints per year since 2022.
| 3.3 | 1.3 | This facility has 154% more complaints per year than a typical Indiana assisted living residence (3.3 vs. IN avg 1.3).↑ 154% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 16 | 8 | This facility has 100% more complaint visits than a typical Indiana assisted living residence (16 vs. IN avg 8).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 10, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving resident supervision, abuse investigations, family notifications, medication management, and documentation. Several substantiated complaints cited issues such as failure to prevent elopement, incomplete abuse investigations, and inadequate notification of families about incidents. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with compliance in key areas, with no clear pattern of consistent improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
5.0 miles from city center
Estimated distance in miles from Anderson's city center to Sugar Fork Crossing's address, calculated via Google Maps.
— 3.61 miles to nearest hospital (Fresenius Medical Care at Saint John'S Health System)
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Sugar Fork Crossing is located in Anderson, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Bethany Pointe Health Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Anderson | 138 | Yes | 27 | Studio / Suite | 1
Facility
1
IN AVG
8
Rank
#128 / 361 |
37.0%
Facility
37.0%
IN AVG
65.6%
Rank
#390 / 414 | - | Alicia Lambert | Hancock Regional Hospital | Alexa Troutman | 26 | 8
Facility
8
IN AVG
4.7
Rank
#297 / 352 | 30
Facility
30
IN AVG
34.7
Rank
#208 / 385 | 0.8
Facility
0.8
IN AVG
2.6
Rank
#47 / 385 |
| Sweet Galilee at The Wigwam |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Anderson | 130 | Yes | 63 | - | - |
70.0%
Facility
70.0%
IN AVG
65.6%
Rank
#184 / 414 | A | Vernatene Banks | Sweet Galilee At The Wigwam LLC | Carmen May | 23 | 12
Facility
12
IN AVG
4.7
Rank
#341 / 352 | 48
Facility
48
IN AVG
34.7
Rank
#282 / 385 | 1.8
Facility
1.8
IN AVG
2.6
Rank
#155 / 385 |
| Sugar Fork Crossing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Anderson | 128 | No | 23 | - | 1
Facility
1
IN AVG
8
Rank
#128 / 361 |
77.3%
Facility
77.3%
IN AVG
65.6%
Rank
#114 / 414 | - | Lorena Glover | Nxm Anderson Operator LLC | Daphne Nichols | 16 | 13
Facility
13
IN AVG
4.7
Rank
#344 / 352 | 29
Facility
29
IN AVG
34.7
Rank
#202 / 385 | 1.8
Facility
1.8
IN AVG
2.6
Rank
#155 / 385 |
| Edgewater Woods |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Anderson (Forest Hills) | 81 | Yes | 20 | - | 1
Facility
1
IN AVG
8
Rank
#128 / 361 |
86.4%
Facility
86.4%
IN AVG
65.6%
Rank
#50 / 414 | - | Victoria Kinley | Health And Hospital Corporation Of Marion County | Jade Habrych | 16 | 4
Facility
4
IN AVG
4.7
Rank
#140 / 352 | 22
Facility
22
IN AVG
34.7
Rank
#160 / 385 | 0.9
Facility
0.9
IN AVG
2.6
Rank
#62 / 385 |
| Keystone Woods |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Anderson | 70 | Yes | 7 | 1 Bed | - |
78.6%
Facility
78.6%
IN AVG
65.6%
Rank
#105 / 414 | - | Kristin Johnson | Csl Keystone Woods, LLC | Melinda Negley | 9 | 4
Facility
4
IN AVG
4.7
Rank
#140 / 352 | 16
Facility
16
IN AVG
34.7
Rank
#119 / 385 | 1.5
Facility
1.5
IN AVG
2.6
Rank
#116 / 385 |
Daphne Nichols is the Director of Nursing at Sugar Fork Crossing.
The legal owner and operator of Sugar Fork Crossing is Nxm Anderson Operator Llc.
Sugar Fork Crossing has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Sugar Fork Crossing's license number is 25-014080-1.
According to IN state health department records, Sugar Fork Crossing's license expires on April 30, 2026.
Sugar Fork Crossing's occupancy is 77%.
Lorena Glover is the administrator of Sugar Fork Crossing.
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