Facility type
Nursing Home
Status
Active
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living Home
Sunharbor Manor
Sunharbor Manor is a Medicare- and Medicaid-certified and VA-approved skilled nursing center in Roslyn Heights, NY. It offers a full range of nursing, rehabilitation, and memory care services. The facility provides customized care in a comfortable, home-like setting.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
266
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.6%
Residents per day (avg)
252
Occupancy rate
88.6%
Residents per day (avg)
252
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
26% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
26% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$38.8M
Profit
$120.6K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$38,821,214.00
Profit
$120,573.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$38.6M
266-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
52 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Nassau
Additional licensing details
License number:
2951307N
CMS Certification Number:
335559
Accreditations:
Medicare- and Medicaid-certified, VA-approved
Ownership & operating entity
Owner name:
Sunharbor Acquisition I, LLC (For Profit)
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing, Long-Term Care, Rehabilitation, Activities
Religious Services
Multidenominational religious services available.
Dining & Nutrition
Food Description
In-room and restaurant-style dining available.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
5 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
32 complaints
12 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:March 21, 2024
Type:Complaint Investigation
37 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
24 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
May 25, 2022 — Stipulation & Order #: NH-22-134
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Mar 2024
Total health citations
27
State average N/A
Citations per inspection
9
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 27 citations resulted from standard inspections; and 1 of 27 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
24 moderate citations
3 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 21, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 21, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 21, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 21, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 21, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 21, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 21, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Sunharbor Manor
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Roslyn Heights
266
No
A+
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
-
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
-
Places of interest near Sunharbor Manor
34.8 miles from city center
Roslyn Heights, NY 11577
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
307
Employees
216
Contractors
91
Staff to resident ratio
1.97:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
144
Average shift
7.6 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
99,572
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
72
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
129
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
23.9%
23,793 contractor hours this quarter
Licensed Practical Nurse: 37
Respiratory Therapy Technician: 11
Respiratory Therapist: 11
Certified Nursing Assistant: 9
Registered Nurse: 5
Speech Language Pathologist: 5
Physical Therapy Assistant: 5
Physical Therapy Aide: 3
Qualified Social Worker: 3
Occupational Therapy Aide: 2
Staff by category
| Certified Nursing Assistant | 120 | 9 | 129 | 48,484 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 35 | 37 | 72 | 21,435 | 91 | 100% | 7.8 |
| Registered Nurse | 37 | 5 | 42 | 9,902 | 91 | 100% | 7.3 |
| Respiratory Therapist | 0 | 11 | 11 | 2,771 | 78 | 86% | 8.5 |
| Respiratory Therapy Technician | 0 | 11 | 11 | 2,644 | 80 | 88% | 8.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,549 | 79 | 87% | 7.9 |
| Speech Language Pathologist | 0 | 5 | 5 | 2,500 | 78 | 86% | 9.3 |
| Dietitian | 8 | 0 | 8 | 2,212 | 91 | 100% | 7.4 |
| Dental Services Staff | 4 | 0 | 4 | 1,471 | 66 | 73% | 7.6 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,330 | 78 | 86% | 9.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 922 | 76 | 84% | 7.5 |
| Occupational Therapy Aide | 1 | 2 | 3 | 870 | 63 | 69% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 869 | 68 | 75% | 8.1 |
| Physical Therapy Aide | 0 | 3 | 3 | 640 | 68 | 75% | 8.8 |
| Administrator | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
129 Certified Nursing Assistant
% of Days
100%
72 Licensed Practical Nurse
% of Days
100%
42 Registered Nurse
% of Days
100%
11 Respiratory Therapist
% of Days
86%
11 Respiratory Therapy Technician
% of Days
88%
7 Clinical Nurse Specialist
% of Days
87%
5 Speech Language Pathologist
% of Days
86%
8 Dietitian
% of Days
100%
4 Dental Services Staff
% of Days
73%
5 Physical Therapy Assistant
% of Days
86%
2 Mental Health Service Worker
% of Days
84%
3 Occupational Therapy Aide
% of Days
69%
3 Qualified Social Worker
% of Days
75%
3 Physical Therapy Aide
% of Days
75%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
156 residents
Residents by payment source
Medicare
52 residents (33.3%)
Medicaid
104 residents (66.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.2
65% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.5
62% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.1%
Percent of long-stay residents whose need for help with daily activities has increased
30.1%
83% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
35.7%
Percent of long-stay residents whose ability to move independently worsened
35.7%
116% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.5%
5% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
11% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.0%
Percent of long-stay high risk residents with pressure ulcers
8.0%
12% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.0%
Percent of long-stay residents with a urinary tract infection
4.0%
187% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.5%
Percent of long-stay residents who lose too much weight
4.5%
26% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
58.0%
Percent of long-stay residents who have depressive symptoms
58.0%
221% worse than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.4%
Percent of long-stay residents who received an antipsychotic medication
12.4%
In line with State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
8% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
19% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
36% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
21% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Sunharbor Manor based on CMS SNF Cost Reports.
Occupancy Rate
88.6%
↑ 5.1pp vs 2022
Net Income
$120,573
↓ ~$1.2M vs 2022
Total Payroll
$19,035,910
↓ ~$867K vs 2022
Profit Margin
0.3%
↓ 3.8pp vs 2022
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