Inspection Reports for Sunny View Care Center

22445 Cupertino Rd, Cupertino, CA 95014 , CA, 95014

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Deficiencies per Year

4 3 2 1 0
2020
2021
2022
2023
2024
2025
Severe High Moderate Low Unclassified

Census Over Time

0 50 100 150 200 Dec '20 Jan '22 Feb '24 May '24 Sep '25 Sep '25
Census Capacity
Inspection Report Complaint Investigation Census: 120 Capacity: 190 Deficiencies: 0 Sep 30, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that facility staff were not addressing a resident's right to be free from emotional and sexual abuse.
Findings
After interviewing staff, residents, and reviewing records, the Department found no evidence to substantiate the allegations of emotional and sexual abuse between residents R1 and R2. The complaint was determined to be unsubstantiated with no deficiencies cited.
Complaint Details
The complaint alleged that facility staff were not addressing resident R1 from receiving emotional and sexual abuse from resident R2. Multiple staff and residents were interviewed, and no evidence was found to support the allegations. The findings were unsubstantiated.
Report Facts
Staff interviewed: 10 Residents interviewed: 8 Capacity: 190 Census: 120
Employees Mentioned
NameTitleContext
Manuel MonterLicensing Program AnalystConducted the complaint investigation and interviews
Adriana DelaoDirector of Health ServicesMet with Licensing Program Analyst during the investigation and exit interview
Ryan GolzeAdministratorFacility administrator named in report header
Bradley BurgoyneAdministratorInterviewed by LPA Rai regarding resident relationships and supervision
Romeo ManzanoLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Complaint Investigation Census: 115 Capacity: 190 Deficiencies: 0 Sep 12, 2025
Visit Reason
The visit was an unannounced case management inspection to amend a previously closed complaint investigation (LIC9099 and LIC9099-D) issued on August 22, 2025, due to new information provided to the Department.
Findings
No deficiencies were cited during this visit. The report was reviewed with the facility Administrator Bradley Burgoyne, and a signed copy was provided.
Complaint Details
The complaint investigation closed on August 22, 2025, was amended and re-opened due to new information provided to the Department.
Employees Mentioned
NameTitleContext
Bradley BurgoyneAdministratorMet with during the inspection and involved in review of the report.
Manuel MonterLicensing Program AnalystConducted the unannounced case management visit.
Romeo ManzanoLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Annual Inspection Census: 118 Capacity: 190 Deficiencies: 1 Jun 6, 2025
Visit Reason
The inspection was an unannounced continuation of the Required 1 Year annual visit to evaluate compliance with licensing requirements at the Sunny View Retirement Community Facility.
Findings
The inspection included a tour of the facility and review of medication storage and safety measures. One deficiency was cited regarding accessible prescription medication in a resident's room, posing an immediate health and safety risk.
Severity Breakdown
Type A: 1
Deficiencies (1)
DescriptionSeverity
Resident R5's prescription medication were accessible in the bathroom cabinet, which is not allowed as R5 is not able to store or administer their own medication, posing an immediate health, safety, or personal rights risk.Type A
Report Facts
Capacity: 190 Census: 118 Plan of Correction Due Date: Jun 7, 2025
Employees Mentioned
NameTitleContext
Bradley BurgoyneExecutive DirectorMet with Licensing Program Analyst during inspection and discussed findings
Simranjit RaiLicensing Program AnalystConducted the inspection and authored the report
Ryan GolzeAdministrator/DirectorFacility Administrator listed in report
Inspection Report Annual Inspection Census: 5 Capacity: 190 Deficiencies: 0 May 30, 2025
Visit Reason
Licensing Program Analyst Simi Rai conducted an unannounced Required 1 Year visit to evaluate the facility's compliance with licensing requirements.
Findings
During the visit, the analyst toured the facility, observed that exits were clear of obstruction, and reviewed records for 5 staff and 5 residents. The fire extinguisher was inspected on 03/07/2025. The annual inspection was not completed and will be continued on another day.
Report Facts
Staff records reviewed: 5 Resident records reviewed: 5
Employees Mentioned
NameTitleContext
Adriana De La ODirector of Health ServicesMet with Licensing Program Analyst during inspection
Simi RaiLicensing Program AnalystConducted the unannounced Required 1 Year visit
Inspection Report Annual Inspection Census: 115 Capacity: 190 Deficiencies: 2 May 24, 2024
Visit Reason
The visit was a continuation of the annual inspection conducted unannounced to review compliance with personnel requirements and medication management.
Findings
Deficiencies were cited related to personnel competency and medication administration discrepancies, including extra tablets found in a resident's medication bottle and failure to administer medication, posing immediate health and safety risks.
Severity Breakdown
Type A: 2
Deficiencies (2)
DescriptionSeverity
Personnel Requirements - Facility personnel actions and documentation in the Medroom were not competent to meet resident needs.Type A
Medication administration discrepancy - Resident #11's medication #1 bottle had 6 extra tablets than recorded, and medication was not administered as documented.Type A
Report Facts
Resident files reviewed: 10 Staff files reviewed: 8 Extra tablets found: 6 Deficiencies cited: 2
Employees Mentioned
NameTitleContext
Ryan GolzeAdministratorMet with during inspection and discussed findings
Adriana De La ODirector of Health ServicesMet with during inspection and involved in medication count observation
Simranjit RaiLicensing Program AnalystConducted the inspection and authored the report
Romeo ManzanoLicensing Program ManagerSupervisor of the inspection
Inspection Report Annual Inspection Census: 115 Capacity: 190 Deficiencies: 0 May 22, 2024
Visit Reason
An unannounced Required 1 Year visit was conducted to evaluate the facility's compliance with licensing regulations.
Findings
The Licensing Program Analyst toured the facility including resident bedrooms, kitchen, and outside areas, noting that exits were clear, food supplies were adequate, medications and sharps were secured, and safety equipment such as fire extinguishers and carbon monoxide detectors were in working order. The water temperature in bathrooms was measured and disaster drills were up to date.
Report Facts
Resident bedrooms toured: 10 Water temperature range: 109.6-113.1 Fire extinguisher inspection date: Mar 5, 2024 Fire system inspection date: Mar 11, 2024 Fire sprinkler inspection date: Mar 7, 2024 Disaster drill date: May 6, 2024
Employees Mentioned
NameTitleContext
Ryan GolzeAdministratorMet with Licensing Program Analyst during inspection
Adriana De La ODirector of Health ServicesMet with Licensing Program Analyst during inspection
Inspection Report Complaint Investigation Census: 120 Capacity: 190 Deficiencies: 0 Feb 20, 2024
Visit Reason
The inspection was conducted as an unannounced complaint investigation following a complaint received on 08/10/2023 regarding the facility's failure to ensure resident safety, resulting in a resident sustaining an injury.
Findings
The investigation found that resident R1 had multiple falls and injuries, including a comminuted distal femur fracture. Despite the incidents, the allegations were unsubstantiated due to lack of preponderance of evidence. No deficiencies were cited.
Complaint Details
The complaint alleged the facility did not ensure resident safety, resulting in injury to resident R1. The investigation included review of incident reports, hospital records, staff interviews, and resident history. The allegations were found unsubstantiated.
Report Facts
Falls history: 9 Hospital stay duration: 4
Employees Mentioned
NameTitleContext
Simranjit RaiLicensing Program AnalystConducted the complaint investigation visit
Fidel ManuelLVN Residential ManagerMet with Licensing Program Analyst during the investigation and participated in exit interview
Romeo ManzanoLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 120 Capacity: 190 Deficiencies: 2 Feb 20, 2024
Visit Reason
The visit was a case management follow-up to address information obtained during a complaint investigation conducted on 08/10/2023 regarding the use of bed rails without a physician's order.
Findings
The investigation found that resident R1 did not have a physician's order for the use of bed rails, and the Service Plan did not adequately address R1's history of falls or how the facility would meet R1's fall-risk behavior. Deficiencies were cited related to these issues.
Complaint Details
The visit was triggered by a complaint investigation regarding the use of bed rails without a physician's order. The complaint was substantiated as deficiencies were cited.
Severity Breakdown
Type B: 2
Deficiencies (2)
DescriptionSeverity
The pre-admission appraisal was not updated in writing as frequently as necessary to note significant changes and keep the appraisal accurate, specifically the Service Plan did not address R1's history of falls.Type B
A written order from a physician indicating the need for the postural support (bed rails) was not maintained in the resident’s record.Type B
Report Facts
Episodes of falls: 9 Deficiencies cited: 2 Plan of Correction Due Date: Feb 27, 2024
Employees Mentioned
NameTitleContext
Fidel ManuelLVN Residential ManagerMet during the visit and discussed findings.
Simranjit RaiLicensing Program AnalystConducted the case management visit and investigation.
Romeo ManzanoLicensing Program ManagerSupervisor overseeing the licensing evaluation.
Inspection Report Follow-Up Census: 111 Capacity: 190 Deficiencies: 1 Sep 8, 2023
Visit Reason
The visit was an unannounced case management follow-up on an incident that occurred on 2023-08-17, when a resident (R1) left the facility unassisted on an electric scooter after cutting off the wander guard.
Findings
The facility failed to provide adequate care and supervision to meet R1's needs, as staff were unaware that R1 had left the facility unassisted, posing an immediate health, safety, and personal rights risk. The Director of Health Services and Executive Director agreed with the findings.
Severity Breakdown
Type A: 1
Deficiencies (1)
DescriptionSeverity
R1 was not provided care and supervision to meet R1's needs wherein R1 left the facility unassisted while facility staff were unaware which poses an immediate Health, Safety, or Personal Rights risk to persons in care.Type A
Report Facts
Census: 111 Total Capacity: 190 Deficiencies cited: 1
Employees Mentioned
NameTitleContext
Adriana De La ODirector of Health ServicesInterviewed during visit and agreed with deficiency findings
Randy HerzigExecutive DirectorWent over report and deficiencies and agreed with findings
Simranjit RaiLicensing Program AnalystConducted the unannounced case management visit
Inspection Report Census: 102 Capacity: 190 Deficiencies: 0 Dec 1, 2022
Visit Reason
An unannounced Case Management visit was conducted to deliver a letter of exclusion for facility staff member S1.
Findings
No deficiencies were cited during this visit as per California Code of Regulations Title 22. The exclusionary letter was delivered and acknowledged by the facility administrator.
Employees Mentioned
NameTitleContext
Nelson RodriguesAdministratorMet with Licensing Program Analyst during the visit and signed the Declaration of Service letter for the exclusionary letter delivery.
Inspection Report Census: 115 Capacity: 190 Deficiencies: 0 Jan 12, 2022
Visit Reason
The purpose of this Technical Assistance PCC Tele visit was to review the facility COVID-19 infection mitigation plan, ensure the plan is being carried out, and provide support and guidance to staff in mitigating the spread of the virus.
Findings
The inspection found that the facility had COVID-19 signage and screening procedures in place, with dining and activity rooms closed and social distancing maintained. Some trash bins lacked covers, and recommendations were made to replace them with covered or foot pedal bins. Staff demonstrated proper donning and doffing of PPE, with suggestions to ensure N95 masks are worn securely. No deficiencies were cited during the tele-visit.
Employees Mentioned
NameTitleContext
Nelson RodriguesAdministratorMet with during inspection and mentioned in relation to facility operations and findings.
Steve ChangLicensing Program AnalystConducted the tele-inspection.
Romeo ManzanoLicensing Program ManagerConducted the tele-inspection and named in report.
Cristina WongProgram Clinical ConsultantConducted the tele-inspection and provided clinical guidance.
Adriana DelaoStaff member met during inspection.
Inspection Report Routine Census: 110 Capacity: 190 Deficiencies: 0 May 28, 2021
Visit Reason
An unannounced Infection Control site visit was conducted as a required 1-year routine inspection to evaluate the facility's compliance with infection control policies and procedures.
Findings
The facility was observed to have appropriate infection control measures in place, including symptom screening, mask usage, hand sanitizers, social distancing markers, and secured medications. No deficiencies were issued per Title 22 of the California Code of Regulations.
Employees Mentioned
NameTitleContext
Nelson RodriguesExecutive DirectorMet with Licensing Program Analyst during the infection control site visit.
Adriana De La ODirector of Health ServicesMet with Licensing Program Analyst during the infection control site visit.
Joanne RoadillaLicensing Program AnalystConducted the unannounced Infection Control site visit.
Romeo ManzanoLicensing Program ManagerNamed in the report header.
Inspection Report Follow-Up Census: 110 Capacity: 190 Deficiencies: 0 Mar 8, 2021
Visit Reason
The visit was an unannounced Case Management tele-visit as a follow-up on the case management conducted on 10/08/20 regarding the death of a resident on 10/05/20.
Findings
No deficiencies were cited during the tele-visit. The resident's cause of death was determined to be complications of a clinically diagnosed neurologic disorder based on the death certificate received.
Employees Mentioned
NameTitleContext
Nelson RodriguesExecutive DirectorMet with Licensing Program Analyst during the tele-visit and discussed the report.
Joanne RoadillaLicensing Program AnalystConducted the unannounced Case Management tele-visit.
Romeo ManzanoLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Census: 125 Capacity: 190 Deficiencies: 0 Dec 3, 2020
Visit Reason
The visit was a Case Management - Other type conducted via tele-visit to provide technical assistance to prevent and mitigate the spread of COVID-19 at the facility.
Findings
The virtual tour observed COVID-19 postings, screening stations, hand sanitizers, social distancing, and mask usage. Recommendations included designating an area for COVID-19 positive residents with dedicated staff and replacing trash bins with foot-operated lidded cans to prevent cross contamination.
Employees Mentioned
NameTitleContext
Nelson RodriguesExecutive DirectorMet with Licensing Program Manager, Analyst, and Health Facilities Evaluator Nurse during the tele-visit.
Adriana De La ODirector of Health ServicesMet with Licensing Program Manager, Analyst, and Health Facilities Evaluator Nurse during the tele-visit.

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