Occupancy rate
91%
Higher than the California average: 72.8%Sunol Creek Memory Care
Assisted Living in Pleasanton
Sunol Creek Memory Care
Assisted Living in Pleasanton
Overview of Sunol Creek Memory Care
Sunol Creek Memory Care, established in 2014, is a distinguished community offering exceptional care for individuals with Alzheimer’s and other dementia-related illnesses. Nestled in the picturesque Pleasanton, California, this community is dedicated to providing top-notch memory care services tailored to meet the unique needs of each resident. Their unwavering commitment extends from personalized care plans to comprehensive medical support and complex medication management, ensuring residents receive the highest level of care possible.
Their accommodations are not only beautiful but also thoughtfully designed to cater to various resident needs and budgets. With inviting common areas, residents have ample opportunities to engage with one another and participate in enriching activities. Conveniently situated just one mile from downtown Pleasanton, this vibrant community offers a plethora of Montessori-inspired activities that promote cognitive stimulation and engagement. Their innovative SPARK program has earned them recognition and accolades for its excellence in memory care. Additional amenities such as transportation services, Wi-Fi access, a beauty salon, and housekeeping services enhance the overall living experience.
46-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
About the Community
Sunol Creek features two intimate care neighborhoods of 20 residents each, designed specifically for memory care.
Occupancy
Higher than the California average: 72.8%Occupied beds
42 / 46
Average residents
87 per day
AwardsSunol Creek has been named one of the Nation’s Best Memory Care communities three years in a row.
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceApril 7, 2014
CountyAlameda
RCFE Number019200484
Sunol Creek Memory Care is legally operated by Pri Sunol Llc; Agemark Management Llc, and administrated by Newman, Joan.
Wheelchair Accessible
Secured Perimeter
Grab Bars
Emergency SystemsYes
Safety FeaturesEmergency call systems and grab bars in bathrooms.
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Secure Outdoor Space
Circular Indoor Walking Path
Ample Natural Lighting
Group Activity Room
Integrated Nurse Call/Delayed Egress Systems
ActivitiesSunol Creek offers a variety of activities designed to engage residents and promote well-being.
Specific ProgramsActivities and Enrichment programs
Starting Price$5,495 per month
Food DescriptionSunol Creek provides meals tailored to the needs of residents, ensuring comfort and familiarity.
Meals IncludedYes
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Sunol Creek Memory Care
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2022 vs. California state average
Overall vs. California average
4 Worse
Metrics worse than California average:
• Moderate citations (Type B) (25% above)
• Total visits (50% above)
• Other visits (100% above)
• Official inspections (25% above) 4 Better Metrics better than California average:
• Total citations (40% below)
• Serious citations (Type A) (67% below)
• Complaint visits (62% below)
• Complaint investigations (70% below)
• Moderate citations (Type B) (25% above)
• Total visits (50% above)
• Other visits (100% above)
• Official inspections (25% above) 4 Better Metrics better than California average:
• Total citations (40% below)
• Serious citations (Type A) (67% below)
• Complaint visits (62% below)
• Complaint investigations (70% below)
Latest Inspection
October 24, 2025
Complaint Investigation
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 6 | 10 | This facility has 40% fewer total citations than a typical California facility (6 vs. California avg 10).↓ 40% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California facility (1 vs. California avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California facility (5 vs. California avg 4).↑ 25% worse |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 24 | 16 | This facility has 50% more total visits than a typical California facility (24 vs. California avg 16).↑ 50% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 5 | 13 | This facility has 62% fewer complaint visits than a typical California facility (5 vs. California avg 13).↓ 62% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 14 | 7 | This facility has 100% more other visits than a typical California facility (14 vs. California avg 7).↑ 100% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California facility (5 vs. California avg 4).↑ 25% worse |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 5 complaint visits.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California facility (3 vs. California avg 10).↓ 70% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with several deficiencies related mainly to resident supervision and medication administration. The most recent inspection on October 24, 2025, cited one deficiency for failing to regularly observe a resident who left unassisted, and prior visits found missed medications and delayed record provision. Inspections between 2023 and early 2025 often showed no deficiencies, indicating some periods of compliance amid recurring issues with safety oversight.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsLiving Spaces & Floor Plans
Semi Private Room Floor Plan
Companion Room Floor Plan
Private Room Floor Plan
Financial Assistance for
Assisted Living in California
Sunol Creek Memory Care is located in Pleasanton, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Sunol Creek Memory Care
27.9 miles from city center
Estimated distance in miles from Pleasanton's city center to Sunol Creek Memory Care's address, calculated via Google Maps.
— 8.45 miles to nearest hospital (Neurology: Fremont Center: Palo Alto Medical Foundation)
Calculate Travel Distance to Sunol Creek Memory Care
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Pleasanton The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Ivy Park at Pleasanton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pleasanton (Pleasant Hill Road) | 103 | Yes | 43 | 1 | 4 | 0 | 1 | 89.3% | Transformer Opco Llc; Oakmont Management Group Llc | Private Rooms |
| Sunol Creek Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pleasanton | 46 | No | 48 | 5 | 5 | 1 | 12 | 91.3% | Pri Sunol Llc; Agemark Management Llc | Private Rooms |
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