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Sunol Creek Memory Care
Memory Care & Respite Care · Pleasanton, CA
Exterior view of Sunol Creek Memory Care entrance Exterior view of Sunol Creek Memory Care entrance Outdoor courtyard with seating and greenery Cozy common area with a fireplace and seating Bright and cozy resident room with natural light Outdoor patio area with seating and an American flag Brightly lit hallway with artwork and seating area Cozy bedroom in a senior living facility Outdoor patio with seating and garden elements A common area with a dining table and decor Bright common area with wooden tables and chairs Bright hallway with seating and natural light Floor plan of a shared resident room with two beds Private resident room with two beds and bathroom Floor plan of a two-bedroom resident unit Reception area with staff and flowers welcoming residents Residents relaxing in a common area with natural light

Sunol Creek Memory Care

Memory Care & Respite Care · Pleasanton, CA
5980 Sunol Blvd, Pleasanton, CA 94566 View map Calculator: See prices in your area
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Overview of Sunol Creek Memory Care

Sunol Creek Memory Care is a purpose-built, single-story memory care community on Sunol Boulevard in Pleasanton, California. Operated by Agemark Management LLC and administered by Joan Newman, the 46-bed facility has been running for 12 years and holds private room accommodations throughout. At 85% occupancy, 39 of its 46 beds are currently filled.

The design choices at Sunol Creek are legible and deliberate. A circular indoor walking path reduces dead-end confusion for residents with dementia. Secure outdoor space gives residents access to fresh air without requiring constant line-of-sight supervision.

Integrated nurse call and delayed egress systems, ample natural lighting, and a group activity room round out a physical plant built around cognitive safety rather than aesthetic amenity. A secured perimeter and grab bars are standard throughout.

Care is provided around the clock by licensed nurses and CNAs. Rehabilitation services, short-term rehab, and respite care are available, giving the community some flexibility beyond long-term memory care placement. Activities and enrichment programming are offered on-site. Dining is adapted to resident needs.

State inspections have tended to concentrate on medication management and staffing credentials rather than direct safety failures. The starting price is $5,495 per month.

Sunol Creek is a focused, operationally specific community. It is built for adults living with Alzheimer’s or other dementia diagnoses who need secured, around-the-clock supervised care in a setting designed from the ground up for cognitive decline, not retrofitted for it.

Facility Direct Line (925) 846-8283
Facility Direct Line (925) 846-8283

Capacity and availability

Residents per day
39
Bed community size
46-bed community Rank #1169 / 1645Bed count — State benchmarkedThis home is ranked 1169th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation Rank #604 / 1505Years in operation — State benchmarkedThis home is ranked 604th out of 1,505 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
85%
Rank #466 / 1452Occupancy rate — State benchmarkedThis home is ranked 466th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
39 / 46
Average occupied beds in California homes 87 beds

Awards

Sunol Creek has been named one of the Nation’s Best Memory Care communities three years in a row.

License Details

Facility TypeResidential Care Elderly
IssuanceApril 7, 2014
CountyAlameda
RCFE Number019200484

Ownership & Operating Entity

Sunol Creek Memory Care is legally operated by Pri Sunol LLC and Agemark Management LLC, and administered by Joan Newman.

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Grab Bars
Emergency SystemsYes
Safety FeaturesEmergency call systems and grab bars in bathrooms.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Walking Paths
Activities
Secure Outdoor Space
Ample Natural Lighting
Activities
Specific ProgramsActivities and Enrichment programs

Pricing & Financial Information

Starting Price$5,495 per month

Contact Sunol Creek Memory Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2022 · 4 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 6 citations 24 total visits 5 complaint visits 5 official inspections 3 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

6 points above the California average for assisted living residences (81/100)

Rank #611 / 1474 in California Inspection Score — State benchmarked This home is ranked 611th out of 1,474 homes we track in California for inspection score. Shows this facility's inspection score compared to the California average among 1474 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Moderate citations (Type B) (25% above) 3 Better Metrics better than California average:
• Total citations (40% below)
• Serious citations (Type A) (67% below)
• Citations per inspection (91% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 610 This facility has 40% fewer total citations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 54 This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 2416 This facility has had 50% more total inspections than the California average (24 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 513 This facility has had 62% fewer complaint visits than the California average (5 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 62% fewer Rank #589 / 1387 Complaint visits — State benchmarked This home is ranked 589th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 147 This facility has had 100% more other visits than the California average (14 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 310 This facility has had 70% fewer complaint investigations than the California average (3 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 70% fewer
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Sunol Creek Memory Care

Sunol Creek Memory Care, memory care in Pleasanton, CA — Floor plan of a shared bedroom suite with bathroom
Semi-private
Layout
Sunol Creek Memory Care, memory care in Pleasanton, CA — Two-bed room layout with furniture and bathroom
Companion Room
Layout
Sunol Creek Memory Care, memory care in Pleasanton, CA — Floor plan of a two-bedroom senior living apartment
Private Room
Layout

Places of interest near Sunol Creek Memory Care

Address 1.0 miles from city center Info Estimated distance in miles from Pleasanton's city center to Sunol Creek Memory Care's address, calculated via Google Maps.

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Compare Memory Care around the area

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the benchmark below for the typical California score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Vi at Palo Alto
MC
AL
IL
NH
SNF
Palo Alto
876
Facility 876
CA AVG 103
Rank #1 / 1,645
No
80
Facility 80
CA AVG 59
Rank #416 / 2,057
90
Facility 90
CA AVG 81
Rank #462 / 1,474
24
10
Facility 10
CA AVG 13
Rank #845 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
21
Facility 21
CA AVG 13
Rank #361 / 1,505
 73.1% -Cc Palo Alto LLC And Classic Res. Mgmt. Ltd. Partner1 Bed / 2 Bed / 3 Bed
Vi at La Jolla Village
MC
AL
IL
NH
SNF
San Diego (University City)
783
Facility 783
CA AVG 103
Rank #5 / 1,645
No
88
Facility 88
CA AVG 59
Rank #218 / 2,057
84
Facility 84
CA AVG 81
Rank #731 / 1,474
34
17
Facility 17
CA AVG 13
Rank #1,056 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
28
Facility 28
CA AVG 13
Rank #156 / 1,505
 69.3% -Ccw La Jolla LLC, Cc La Jolla LLC, And Classic Res MgmtSuite / Penthouse / 1 Bed / 2 Bed
The Terraces at San Joaquin Gardens a CCRC
MC
AL
IL
NH
SNF
Fresno
652
Facility 652
CA AVG 103
Rank #9 / 1,645
Yes 57
88
Facility 88
CA AVG 81
Rank #562 / 1,474
20
4
Facility 4
CA AVG 13
Rank #525 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
32
Facility 32
CA AVG 13
Rank #105 / 1,505
 57.2% A+Humangood & Humangood Norcal & Humangood Fresno-
Harrison Villa of Mt. San Antonio Gardens
MC
AL
IL
NH
SNF
Pomona
520
Facility 520
CA AVG 103
Rank #16 / 1,645
No 45
94
Facility 94
CA AVG 81
Rank #213 / 1,474
14
3
Facility 3
CA AVG 13
Rank #442 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
33
Facility 33
CA AVG 13
Rank #88 / 1,505
 84.0% -Congregational Homes, IncorporatedStudio
Sunol Creek Memory Care
MC
RC
Pleasanton
46
Facility 46
CA AVG 103
Rank #1,169 / 1,645
No 48
87
Facility 87
CA AVG 81
Rank #611 / 1,474
24
5
Facility 5
CA AVG 13
Rank #589 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
12
Facility 12
CA AVG 13
Rank #604 / 1,505
 84.8% -Pri Sunol LLC And Agemark Management LLCPrivate Rooms
View all Nearby Homes

Frequently Asked Questions about Sunol Creek Memory Care

Who is the owner of Sunol Creek Memory Care?

Sunol Creek Memory Care is legally operated by Pri Sunol LLC and Agemark Management LLC, and administered by Joan Newman.

Is Sunol Creek Memory Care in a walkable area?

Sunol Creek Memory Care has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Sunol Creek Memory Care?

Sunol Creek Memory Care's occupancy is 85%.

How long has Sunol Creek Memory Care been in business?

Sunol Creek Memory Care has been operating for approximately 12 years, based on available licensing and registration records.

Does Sunol Creek Memory Care have different floorplan options?

Yes — see the floorplan options available at Sunol Creek Memory Care on this page.

Are pets allowed at Sunol Creek Memory Care?

No, Sunol Creek Memory Care has a no-pet policy.

Who is the administrator of Sunol Creek Memory Care?

Joan Newman is the administrator of Sunol Creek Memory Care.

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