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Sunol Creek Memory Care, established in 2014, is a distinguished community offering exceptional care for individuals with Alzheimer’s and other dementia-related illnesses. Nestled in the picturesque Pleasanton, California, this community is dedicated to providing top-notch memory care services tailored to meet the unique needs of each resident. Their unwavering commitment extends from personalized care plans to comprehensive medical support and complex medication management, ensuring residents receive the highest level of care possible.
Their accommodations are not only beautiful but also thoughtfully designed to cater to various resident needs and budgets. With inviting common areas, residents have ample opportunities to engage with one another and participate in enriching activities. Conveniently situated just one mile from downtown Pleasanton, this vibrant community offers a plethora of Montessori-inspired activities that promote cognitive stimulation and engagement. Their innovative SPARK program has earned them recognition and accolades for its excellence in memory care. Additional amenities such as transportation services, Wi-Fi access, a beauty salon, and housekeeping services enhance the overall living experience.
Higher than the California average: 72.8%Sunol Creek Memory Care is legally operated by Pri Sunol Llc; Agemark Management Llc, and administrated by Joan Newman.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
6 points above the California average for assisted living residences (81/100)
Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 10 | This facility has 40% fewer total citations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2022.
| 1.5 | 2.5 | This facility has 40% fewer citations per year than a typical California assisted living residence (1.5 vs. CA avg 2.5).↓ 40% better |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 24 | 16 | This facility has 50% more total visits than a typical California assisted living residence (24 vs. CA avg 16).↑ 50% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 5 | 13 | This facility has 62% fewer complaint visits than a typical California assisted living residence (5 vs. CA avg 13).↓ 62% better Rank #592 / 1397 Complaint visits — State benchmarked This home is ranked 592nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 14 | 7 | This facility has 100% more other visits than a typical California assisted living residence (14 vs. CA avg 7).↑ 100% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
27.9 miles from city center
Estimated distance in miles from Pleasanton's city center to Sunol Creek Memory Care's address, calculated via Google Maps.
— 8.45 miles to nearest hospital (Neurology: Fremont Center: Palo Alto Medical Foundation)
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Sunol Creek Memory Care is located in Pleasanton, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Ivy Park at Pleasanton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pleasanton (Pleasant Hill Road) | 103
Facility
103
CA AVG
103
Rank
#690 / 1658 | Yes |
43
Facility
43
CA AVG
57
Rank
#1506 / 2093 | 1 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 1
Facility
1
CA AVG
13
Rank
#1390 / 1487 |
86.4%
Facility
86.4%
CA AVG
74.8%
Rank
#355 / 1368 | Transformer Opco LLC; Oakmont Management Group LLC | Private Rooms |
| Sunol Creek Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pleasanton | 46
Facility
46
CA AVG
103
Rank
#1179 / 1658 | No |
48
Facility
48
CA AVG
57
Rank
#1393 / 2093 | 5 | 5
Facility
5
CA AVG
13
Rank
#592 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 12
Facility
12
CA AVG
13
Rank
#569 / 1487 |
84.8%
Facility
84.8%
CA AVG
74.8%
Rank
#386 / 1368 | Pri Sunol LLC; Agemark Management LLC | Private Rooms |
The legal owner and operator of Sunol Creek Memory Care is Pri Sunol Llc; Agemark Management Llc.
Sunol Creek Memory Care has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Sunol Creek Memory Care's occupancy is 85%.
Yes — see the floorplan options available at Sunol Creek Memory Care on this page.
Joan Newman is the administrator of Sunol Creek Memory Care.
Sunol Creek Memory Care has 46 beds.
Sunol Creek Memory Care has had 6 recently reported deficiencies.
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