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Sunol Creek Memory Care
Memory Care & Respite Care · Pleasanton, CA
Exterior view of Sunol Creek Memory Care entrance Exterior view of Sunol Creek Memory Care entrance Outdoor courtyard with seating and greenery Cozy common area with a fireplace and seating Bright and cozy resident room with natural light Outdoor patio area with seating and an American flag Brightly lit hallway with artwork and seating area Cozy bedroom in a senior living facility Outdoor patio with seating and garden elements A common area with a dining table and decor Bright common area with wooden tables and chairs Bright hallway with seating and natural light Floor plan of a shared resident room with two beds Private resident room with two beds and bathroom Floor plan of a two-bedroom resident unit Reception area with staff and flowers welcoming residents Residents relaxing in a common area with natural light

Sunol Creek Memory Care

Memory Care & Respite Care · Pleasanton, CA
5980 Sunol Blvd, Pleasanton, CA 94566 View map Calculator: See prices in your area
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Overview of Sunol Creek Memory Care

Sunol Creek Memory Care is a purpose-built, single-story memory care community on Sunol Boulevard in Pleasanton, California. Operated by Agemark Management LLC and administered by Joan Newman, the 46-bed facility has been running for 12 years and holds private room accommodations throughout. At 85% occupancy, 39 of its 46 beds are currently filled.

The design choices at Sunol Creek are legible and deliberate. A circular indoor walking path reduces dead-end confusion for residents with dementia. Secure outdoor space gives residents access to fresh air without requiring constant line-of-sight supervision.

Integrated nurse call and delayed egress systems, ample natural lighting, and a group activity room round out a physical plant built around cognitive safety rather than aesthetic amenity. A secured perimeter and grab bars are standard throughout.

Care is provided around the clock by licensed nurses and CNAs. Rehabilitation services, short-term rehab, and respite care are available, giving the community some flexibility beyond long-term memory care placement. Activities and enrichment programming are offered on-site. Dining is adapted to resident needs.

State inspections have tended to concentrate on medication management and staffing credentials rather than direct safety failures. The starting price is $5,495 per month.

Sunol Creek is a focused, operationally specific community. It is built for adults living with Alzheimer’s or other dementia diagnoses who need secured, around-the-clock supervised care in a setting designed from the ground up for cognitive decline, not retrofitted for it.

Facility Direct Line (925) 846-8283
Facility Direct Line (925) 846-8283
Bed community size
46-bed community Rank #1178 / 1657Bed count — State benchmarkedThis home is ranked 1178th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation Rank #569 / 1487Years in operation — State benchmarkedThis home is ranked 569th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 48 / 100 Rank #1392 / 2092Walk Score — State benchmarkedThis home is ranked 1392nd out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
85%
Rank #463 / 1537Occupancy rate — State benchmarkedThis home is ranked 463rd out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
39 / 46
Average occupied beds in California homes 87 beds

Awards

Sunol Creek has been named one of the Nation’s Best Memory Care communities three years in a row.

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceApril 7, 2014
CountyAlameda
RCFE Number019200484

Ownership & Operating Entity

Sunol Creek Memory Care is legally operated by Pri Sunol Llc and Agemark Management Llc, and administered by Joan Newman.

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Grab Bars
Emergency SystemsYes
Safety FeaturesEmergency call systems and grab bars in bathrooms.

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Secure Outdoor Space
Circular Indoor Walking Path
Ample Natural Lighting
Group Activity Room
Integrated Nurse Call/Delayed Egress Systems
Activities
Specific ProgramsActivities and Enrichment programs

Pricing & Financial Information

Starting Price$5,495 per month

Contact Sunol Creek Memory Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2022 · 4 years of data 6 citations 24 total visits 5 complaint visits 5 official inspections 3 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

6 points above the California average for assisted living residences (81/100)

Rank #568 / 1401 in California Inspection Score — State benchmarked This home is ranked 568th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 4 Worse Metrics worse than California average:
• Moderate citations (Type B) (25% above)
• Total visits (50% above)
• Other visits (100% above)
• Official inspections (25% above) 6 Better Metrics better than California average:
• Total citations (40% below)
• Serious citations (Type A) (67% below)
• Citations per year (40% below)
• Citations per inspection (91% below)
• Complaint visits (62% below)
• Complaint investigations (70% below)
Latest Inspection April 1, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 610 This facility has 40% fewer total citations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 54 This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per year Info Average citations per year since 2022. 1.52.5 This facility has 40% fewer citations per year than a typical California assisted living residence (1.5 vs. CA avg 2.5).↓ 40% better
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 2416 This facility has 50% more total visits than a typical California assisted living residence (24 vs. CA avg 16).↑ 50% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 513 This facility has 62% fewer complaint visits than a typical California assisted living residence (5 vs. CA avg 13).↓ 62% better Rank #592 / 1397 Complaint visits — State benchmarked This home is ranked 592nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 147 This facility has 100% more other visits than a typical California assisted living residence (14 vs. CA avg 7).↑ 100% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 310 This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on February 19, 2026, found no deficiencies after investigating complaints about resident care and medication management.
  • The facility had multiple substantiated deficiencies for failure to supervise residents who wandered off in 2024 and 2025, posing potential health and safety risks.
  • A November 4, 2024 inspection cited an immediate health and safety risk deficiency for missed medications affecting 8 residents due to staff miscommunication.
Show Inspection Reports

What does this home offer?

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Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Sunol Creek Memory Care

Sunol Creek Memory Care, memory care in Pleasanton, CA — Floor plan of a shared bedroom suite with bathroom
Semi-private

Places of interest near Sunol Creek Memory Care

Address 1.0 miles from city center Info Estimated distance in miles from Pleasanton's city center to Sunol Creek Memory Care's address, calculated via Google Maps.

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Compare Memory Care around the area

The information below is reported by the California Department of Social Services and Department of Public Health.

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Frequently Asked Questions about Sunol Creek Memory Care

Who is the owner of Sunol Creek Memory Care?

Sunol Creek Memory Care is legally operated by Pri Sunol Llc and Agemark Management Llc, and administered by Joan Newman.

Is Sunol Creek Memory Care in a walkable area?

Sunol Creek Memory Care has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Sunol Creek Memory Care?

Sunol Creek Memory Care's occupancy is 85%.

Does Sunol Creek Memory Care have different floorplan options?

Yes — see the floorplan options available at Sunol Creek Memory Care on this page.

Who is the administrator of Sunol Creek Memory Care?

Joan Newman is the administrator of Sunol Creek Memory Care.

How many beds does Sunol Creek Memory Care have?

Sunol Creek Memory Care has 46 beds.

Has Sunol Creek Memory Care had any recent citations?

Sunol Creek Memory Care has had 6 recently reported citations.

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