Inspection Report Summary
Most inspections found no deficiencies, with routine annual and complaint-related visits generally showing compliance with licensing requirements. The most recent report from October 24, 2025, cited one deficiency for failing to regularly observe a resident who left the facility unassisted, posing a potential safety risk. Earlier reports noted isolated issues including missed medications in November 2024, inadequate supervision leading to a resident wandering off in September 2024, and a delay in providing resident records in June 2024. Several complaint investigations were unsubstantiated, and no fines, license suspensions, or severe enforcement actions were listed in the available reports. The facility’s record shows some challenges with resident supervision and medication management, but recent inspections reflect ongoing attention to these areas without a clear worsening or improving trend.
Deficiencies (last 4 years)
Deficiencies (over 4 years)
1.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
68% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
91% occupied
Based on a October 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 42
Capacity: 46
Deficiencies: 1
Date: Oct 24, 2025
Visit Reason
The inspection was conducted as a Case Management Inspection in response to an incident report received on 2025-10-22 regarding a resident who left the facility unassisted.
Complaint Details
The visit was triggered by a complaint/incident report received on 2025-10-22 concerning resident R1 attempting to open a window and subsequently leaving the facility unassisted. The complaint was substantiated by the findings.
Findings
The inspection found that resident R1 left the facility without staff knowledge, posing a potential health and safety risk. The facility failed to comply with the requirement to regularly observe residents for changes in functioning, resulting in a cited deficiency.
Deficiencies (1)
Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning. This requirement is not met as evidenced by resident R1 wandering off the facility without staff knowledge which poses a potential health and safety risk.
Report Facts
Capacity: 46
Census: 42
Plan of Correction Due Date: Nov 7, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joan Newman | Executive Director | Met with Licensing Program Analyst during inspection and involved in incident report |
| Grace Luk | Licensing Program Analyst | Conducted the inspection and signed the report |
| Harpreet Humpal | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 46
Deficiencies: 0
Date: Jul 17, 2025
Visit Reason
The inspection was conducted as a case management visit in response to an incident report received on 2025-07-09 involving two residents exhibiting increased anxiety and physical interaction.
Complaint Details
The visit was complaint-related due to an incident report. The complaint was investigated and found to have no injuries or deficiencies. Residents did not recall the incident afterwards.
Findings
The investigation found that the incident involved resident R1 showing increased anxiety and yelling, with resident R2 attempting to calm R1 but grabbing R1's wrist. Staff intervened immediately, and no injuries were observed. Both residents' families and doctors were notified, and medication changes were made. No deficiencies were cited during this visit.
Report Facts
Incident report date: Jul 9, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joan Newman | Executive Director | Met with Licensing Program Analyst during inspection and involved in incident discussion |
| Grace Luk | Licensing Program Analyst | Conducted the case management inspection |
Inspection Report
Complaint Investigation
Census: 39
Capacity: 46
Deficiencies: 0
Date: Apr 18, 2025
Visit Reason
The inspection was conducted as a case management visit in response to an incident report received on 2025-04-14 regarding a resident who was hospitalized with C. Diff infection.
Complaint Details
The visit was triggered by an incident report about resident R1 who was transported to the hospital due to lethargy, lack of appetite, and diarrhea, and diagnosed with C. Diff. The resident was placed in isolation with PPEs provided.
Findings
The Licensing Program Analyst reviewed the resident's files and discharge summary, confirming medication treatment and staff monitoring of the resident's condition. No deficiencies were cited during this visit.
Report Facts
Facility capacity: 46
Resident census: 39
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennalaine Gagante | Human Resource Assistant | Met with Licensing Program Analyst during inspection |
| Grace Luk | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Annual Inspection
Census: 41
Capacity: 46
Deficiencies: 0
Date: Apr 2, 2025
Visit Reason
The inspection was an unannounced Required - 1 Year inspection conducted to evaluate compliance with licensing requirements at the memory care facility.
Findings
The Licensing Program Analysts toured the facility and reviewed resident and staff records, medications, and safety features. No deficiencies were cited during this inspection.
Report Facts
Freezer temperature: -1
Refrigerator temperature: 39
Hot water temperature: 108
Fire extinguisher last serviced date: Jun 27, 2024
Inspection start time: 1105
Inspection end time: 1700
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joan Newman | Executive Director | Met with Licensing Program Analysts during inspection and exit interview |
| Grace Luk | Licensing Program Analyst | Conducted the inspection |
| Harpreet Humpal | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 40
Capacity: 46
Deficiencies: 1
Date: Nov 4, 2024
Visit Reason
The inspection was conducted as a case management visit in response to an incident report received on 2024-10-25 regarding 8 residents missing their bedtime medications on 2024-10-19.
Complaint Details
The visit was complaint-related based on an incident report about missed medications. The deficiency was substantiated as the licensee did not comply with medication administration requirements.
Findings
The investigation found that 8 residents missed their bedtime medications due to medication technician miscommunication and a misconception about crushed medications. No adverse reactions occurred. A deficiency was cited for failure to administer medication according to physician's orders, posing an immediate health and safety risk.
Deficiencies (1)
Failure to administer medication according to physician's orders, posing an immediate health and safety risk to persons in care.
Report Facts
Residents missing medication: 8
Facility capacity: 46
Current census: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Harmony Venturelli | Executive Director | Met with Licensing Program Analyst during inspection and involved in incident report discussion |
| Grace Luk | Licensing Program Analyst | Conducted the inspection and authored the report |
| Harpreet Humpal | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 46
Deficiencies: 1
Date: Sep 30, 2024
Visit Reason
The inspection was conducted as a Case Management Inspection in response to an incident report received on 2024-08-29 regarding a resident who wandered off the facility without staff knowledge.
Complaint Details
The visit was complaint-related based on an incident report received on 2024-08-29. The deficiency was substantiated as the resident was found outside the facility without staff knowledge.
Findings
The investigation found that resident R1, who has a history of wandering behaviors, was missing during a head count after a delayed egress alarm. Staff did not see any residents outside initially. The facility was cited for failure to provide adequate care and supervision, posing a potential health and safety risk.
Deficiencies (1)
Based on interviews and record reviews, licensee did not comply with basic services requirements as resident R1 wandered off the facility without staff knowledge, posing a potential health and safety risk.
Report Facts
Deficiency Type: Type B
Plan of Correction Due Date: Oct 18, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the inspection and authored the report |
| Harpreet Humpal | Licensing Program Manager | Supervisor and Licensing Program Manager overseeing the inspection |
| Harmony Venturelli | Executive Director | Facility representative interviewed during the inspection |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 46
Deficiencies: 0
Date: Sep 30, 2024
Visit Reason
The inspection was conducted as a case management visit in response to an incident report received on 2024-09-26 regarding a resident diagnosed with scabies following a dermatologist visit.
Complaint Details
The visit was triggered by an incident report alleging a resident was diagnosed with scabies. The investigation found the resident was treated timely and appropriately with no deficiencies cited.
Findings
The Licensing Program Analyst reviewed the resident's medical and care records, interviewed staff, and found that the resident was appropriately seen by doctors and treated for a rash starting in August 2024. No deficiencies were cited during this inspection.
Report Facts
Capacity: 46
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Harmony Venturelli | Executive Director | Met with Licensing Program Analyst during inspection |
| Grace Luk | Licensing Program Analyst | Conducted the inspection |
| Harpreet Humpal | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 46
Deficiencies: 0
Date: Jun 27, 2024
Visit Reason
The inspection was conducted as a case management visit in response to an incident report received on 2024-06-25 regarding a resident's injury.
Complaint Details
The visit was triggered by an incident report about a resident taken to the doctor for pain and weakness, resulting in a diagnosis of a closed fracture. The complaint was investigated and no deficiencies were found.
Findings
The Licensing Program Analyst reviewed the resident's medical records and interviewed staff, confirming the resident had a closed fracture and was given PRN medications for pain. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Harmony Venturelli | Executive Director | Met with Licensing Program Analyst during inspection. |
| Jacqueline Scott Garcia | Human Resources Assistant | Met with Licensing Program Analyst and participated in exit interview. |
| Grace Luk | Licensing Program Analyst | Conducted the inspection visit. |
Inspection Report
Complaint Investigation
Census: 41
Capacity: 46
Deficiencies: 1
Date: Jun 27, 2024
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility did not provide resident records as requested.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard. The allegation was that the facility did not provide resident records as requested. The facility did not comply with the requirement to provide photocopied records within two business days.
Findings
The investigation found that the facility received a record request on 2024-06-20 but did not send out the requested documents within the required two business days, substantiating the allegation of noncompliance with California Code of Regulations, Title 22.
Deficiencies (1)
Facility failed to provide resident records within two business days as required, violating residents' personal rights.
Report Facts
Capacity: 46
Census: 41
Plan of Correction Due Date: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Harmony Venturelli | Executive Director | Met with Licensing Program Analyst during investigation |
| Jacqueline Scott Garcia | Human Resources Assistant | Met with Licensing Program Analyst during investigation and exit interview |
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation |
| Harpreet Humpal | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 35
Capacity: 46
Deficiencies: 0
Date: Apr 2, 2024
Visit Reason
The inspection was an unannounced Required - 1 Year inspection conducted to evaluate compliance with licensing regulations for the memory care facility.
Findings
The facility was found to be in compliance with no deficiencies cited. The inspection included a tour of the facility, review of resident and staff records, interviews, and medication review. Safety equipment and emergency preparedness were verified.
Report Facts
Residents interviewed: 3
Staff interviewed: 3
Resident records reviewed: 5
Staff records reviewed: 5
Fire extinguisher last serviced: Jun 29, 2023
Freezer temperature: -1
Refrigerator temperature: 37
Hot water temperature: 110.5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jacqueline Scott Garcia | Business Office Manager | Met with Licensing Program Analyst during inspection and exit interview |
| Harmony Venturelli | Executive Director | Met with Licensing Program Analyst during inspection and exit interview |
| Grace Luk | Licensing Program Analyst | Conducted the inspection |
| Harpreet Humpal | Licensing Program Manager | Named in report header |
Inspection Report
Census: 29
Capacity: 46
Deficiencies: 0
Date: Sep 29, 2023
Visit Reason
The visit was an unannounced case management visit conducted to deliver an Immediate Exclusion letter to the facility and ensure compliance with licensing requirements.
Findings
An Immediate Exclusion letter was delivered to the Health Service Director after confirming the individual (S1) was currently employed at the facility. The facility was advised to disassociate the individual from their roster and submit updated documentation to the licensing authority.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Carolyn Appeal | Health Service Director | Met with Licensing Program Analyst during the visit and received the Immediate Exclusion letter. |
Inspection Report
Census: 32
Capacity: 46
Deficiencies: 0
Date: Sep 1, 2023
Visit Reason
The visit was an unannounced case management visit conducted in response to a death report received on 2023-08-23 regarding a resident who passed away at the hospital.
Findings
The Licensing Program Analyst reviewed the resident's medical documents and interviewed staff. The resident was hospitalized due to respiratory distress and later passed away. No deficiencies were cited during this visit.
Report Facts
Resident hospitalization date: Aug 7, 2023
Resident death date: Aug 18, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Carolyn Appeal | Health Service Director | Met with Licensing Program Analyst during visit |
| Grace Luk | Licensing Program Analyst | Conducted the case management visit |
| Harpreet Humpal | Licensing Program Manager | Named in report |
Inspection Report
Complaint Investigation
Census: 31
Capacity: 46
Deficiencies: 0
Date: Jul 5, 2023
Visit Reason
The inspection visit was conducted as a result of a priority 1 complaint to perform a health and safety check at the facility.
Complaint Details
The visit was triggered by a priority 1 complaint. No deficiencies were cited during the inspection.
Findings
The Licensing Program Analyst toured the facility and found no deficiencies. Observations included appropriate hot water temperature, sufficient food supplies, proper refrigerator and freezer temperatures, locked medication carts, functioning smoke and carbon monoxide detectors, a complete first-aid kit, and a fully serviced fire extinguisher.
Report Facts
Hot water temperature: 109.7
Food supply duration: 7
Food supply duration: 2
Refrigerator temperature: 40
Freezer temperature: 0
Facility capacity: 46
Census: 31
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jacqueline Scott | Business Office Manager | Met with Licensing Program Analyst during inspection |
| Grace Luk | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Complaint Investigation
Census: 34
Capacity: 46
Deficiencies: 0
Date: Apr 7, 2023
Visit Reason
The inspection was conducted as a Case Management Inspection in response to two SOC341 incident reports received regarding altercations and safety concerns involving residents.
Complaint Details
The visit was complaint-related based on two SOC341 incident reports dated 2/9/2023 and 3/30/2023 involving resident altercations and safety concerns. Both incidents were investigated, and appropriate actions were taken including notification of responsible parties and doctors, 1:1 companion supervision for 72 hours, and medication adjustments. No deficiencies were substantiated.
Findings
The inspection found that incidents involving resident altercations were appropriately managed with staff intervention, family and doctors notified, and increased supervision and medication adjustments implemented. No deficiencies were cited during this visit.
Report Facts
Duration of 1:1 companion supervision: 72
Facility capacity: 46
Resident census: 34
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jacqueline Scott | Business Office Manager | Met with Licensing Program Analyst during inspection and involved in incident discussions |
| Grace Luk | Licensing Program Analyst | Conducted the inspection visit |
| Harpreet Humpal | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 34
Capacity: 46
Deficiencies: 0
Date: Apr 7, 2023
Visit Reason
The visit was an unannounced Case Management - Annual Continuation inspection conducted to evaluate compliance with licensing requirements.
Findings
The Licensing Program Analyst reviewed staff training records, observed medication administration, and found no deficiencies during the inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jacqueline Scott | Business Office Manager | Met with Licensing Program Analyst during the inspection. |
| Grace Luk | Licensing Program Analyst | Conducted the inspection and reviewed records. |
| Harpreet Humpal | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 35
Capacity: 46
Deficiencies: 1
Date: Mar 28, 2023
Visit Reason
The inspection was an unannounced Required - 1 Year inspection conducted to evaluate compliance with licensing regulations for the memory care facility.
Findings
The facility was generally found to be in compliance with regulations including fire safety, medication storage, food safety, and cleanliness. However, a deficiency was cited for one staff member (S4) who did not have a completed health screening on file, posing a potential health and safety risk.
Deficiencies (1)
Licensee did not have health screening for staff member S4 on file, which poses a potential health and safety risk to persons in care.
Report Facts
Capacity: 46
Census: 35
Food supply duration: 7
Food supply duration: 2
Freezer temperature: -2
Refrigerator temperature: 38
Hot water temperature: 107.8
Hot water temperature: 106.1
Resident records reviewed: 5
Staff records reviewed: 6
Residents interviewed: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jacqueline Scott | Business Office Manager | Met with Licensing Program Analyst during inspection and exit interview |
| Grace Luk | Licensing Program Analyst | Conducted the inspection and authored the report |
| Harpreet Humpal | Licensing Program Manager | Supervising licensing official named in the report |
Inspection Report
Census: 32
Capacity: 46
Deficiencies: 0
Date: Jan 10, 2023
Visit Reason
The visit was an unannounced case management visit conducted regarding an incident report received on 2023-01-03 related to flooding caused by a storm water line on the south side parking lot.
Findings
The inspection found minor flooding and water damage affecting rooms 101-108, with 13 residents relocated to unoccupied rooms within the facility. All residents were fine with no injuries, and no deficiencies were cited during the visit.
Report Facts
Rooms affected: 8
Residents relocated: 13
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Divine Ramirez | Interim Executive Director | Met with Licensing Program Analyst during visit and informed about the incident |
Inspection Report
Routine
Census: 34
Capacity: 46
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
The inspection was an unannounced Infection Control Inspection conducted as a required one-year visit.
Findings
The inspection found that the facility had appropriate COVID-19 screening, hand hygiene stations, signage, and sufficient PPE and supplies. No deficiencies were cited during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Divine Ramirez | Assistant Executive Director | Met with Licensing Program Analyst during the inspection. |
Inspection Report
Complaint Investigation
Census: 34
Capacity: 46
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
An unannounced complaint investigation was conducted in response to allegations that staff did not ensure a resident was taking their medications as prescribed and did not provide appropriate resident documentation for emergency personnel.
Complaint Details
The complaint investigation was unsubstantiated based on the evidence reviewed, including medication refusal documentation and emergency packet contents provided to EMTs.
Findings
The investigation found that although the allegations may have happened or be valid, there was not a preponderance of evidence to prove the alleged violations occurred; therefore, the allegations were unsubstantiated. Staff interviews and document reviews showed proper notification and emergency packet procedures were followed.
Report Facts
Capacity: 46
Census: 34
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Grace Luk | Licensing Program Analyst | Conducted the complaint investigation |
| Harpreet Humpal | Licensing Program Manager | Oversaw the complaint investigation |
| Divine Ramirez | Assistant Executive Director | Met with Licensing Program Analyst during investigation |
| Jessica Rose | Administrator | Facility administrator named in report header |
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