Show Inspection Reports
Total health inspections
3
Arkansas average 4.2
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Conway
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Superior Health and Rehab, LLC
Nursing Home in Conway
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Superior Health and Rehab, LLC
Superior Health & Rehab provides comfortable and individualized living in Conway, AR. The facility offers long-term care, short-term rehabilitation, and a variety of social events for residents. Amenities include private and semi-private rooms, a large therapy gym, and transportation to medical appointments.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
118
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.4%
Residents per day (avg)
106
Occupancy rate
85.4%
Residents per day (avg)
106
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
39% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Home revenue
$18.4M
Profit
$774.0K
Privately-owned community
Home revenue
$18.4M
Profit
$774.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.7M
118-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)
CountyFaulkner
CMS Certification Number045467
Certification TypeXIX
Superior Health and Rehab, LLC is administrated by Vickey Kirkemier.
Owner NameSuperior Health and Rehab, LLC
Profit StatusLimited Liability Company
Rehabilitation Services
Short-Term Rehab
Long Term Care
Short Term Care
Rehabilitation
Fax501-585-6820
Free Wireless Internet
Transportation To And From Medical Appointments
Social Events
Private And Semi-Private Rooms
Various Sitting And Activity Areas
Recreation Area
Large Therapy Gym
Two Dining Areas
Specific ProgramsLong Term Care, Short Term Care, Rehabilitation, Social Events
Food DescriptionTwo dining areas available for residents and their families.
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Health Inspection History
Inspections
Total health citations
10
Arkansas average 21.8
Citations per inspection
3.33
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
9 moderate citations
1 minor citation
Citations history (last 3 years)
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 14, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 14, 2025
Corrected
Resident Rights minor citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 14, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 14, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
May 03, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
May 03, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 03, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 03, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Conway The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Filter by care type
Superior Health and Rehab, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
118
85.4%
+20%
3.99
-15%
0
10
3.3
0
106
-
-
Kirkemier, Vickey Lynn
$18.4M
$4.6M
25%
45467
Heritage Living Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
140
93.7%
+31%
3.54
-24%
0
22
4.4
0
132
A+
-
Dickson, John
$20.4M
$5.5M
26.8%
45308
Salem Place Nursing and Rehabilitation Center, Inc.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
103
77.6%
+9%
6.11
+31%
0
33
8.3
0
85
-
-
Hollingsworth, Sheri
$12.6M
$4.1M
32.9%
45183
Conway Healthcare and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
105
65.8%
-8%
4.13
-12%
1
23
4.6
1
69
-
-
Poore, Melissa
$7.9M
$3.0M
38.2%
45245
Brookdale Conway
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conway
100
-
-
-
-
0
0
0.0
0
-
A+
26
Emeritus Properties-Arkansas Llc
-
-
-
-
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3.6 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
142
Employees
116
Contractors
26
Staff to resident ratio
1.42:1
12% worse than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
55
Average shift
8.6 hours
8% better than Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
42,846
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
31
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
58
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.5%
2,796 contractor hours this quarter
Respiratory Therapy Technician: 6
Qualified Social Worker: 5
Physical Therapy Aide: 4
Physical Therapy Assistant: 4
Speech Language Pathologist: 3
Clinical Nurse Specialist: 1
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 58 | 0 | 58 | 18,235 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 31 | 0 | 31 | 11,620 | 91 | 100% | 9.6 |
| Medication Aide/Technician | 8 | 0 | 8 | 2,598 | 89 | 98% | 10.1 |
| Nurse Aide in Training | 6 | 0 | 6 | 1,757 | 91 | 100% | 8.3 |
| Registered Nurse | 4 | 0 | 4 | 1,324 | 85 | 93% | 9.7 |
| Clinical Nurse Specialist | 2 | 1 | 3 | 1,270 | 73 | 80% | 8.7 |
| Physical Therapy Aide | 0 | 4 | 4 | 835 | 66 | 73% | 6.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 652 | 74 | 81% | 8.2 |
| RN Director of Nursing | 1 | 0 | 1 | 585 | 74 | 81% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 559 | 66 | 73% | 6.7 |
| Qualified Social Worker | 0 | 5 | 5 | 556 | 67 | 74% | 6.1 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 60 | 66% | 8.1 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 455 | 67 | 74% | 5.9 |
| Dental Services Staff | 1 | 0 | 1 | 444 | 53 | 58% | 8.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 202 | 34 | 37% | 5.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 195 | 61 | 67% | 2.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
| Medical Director | 0 | 1 | 1 | 12 | 12 | 13% | 1 |
58 Certified Nursing Assistant
% of Days
100%
31 Licensed Practical Nurse
% of Days
100%
8 Medication Aide/Technician
% of Days
98%
6 Nurse Aide in Training
% of Days
100%
4 Registered Nurse
% of Days
93%
3 Clinical Nurse Specialist
% of Days
80%
4 Physical Therapy Aide
% of Days
73%
2 Occupational Therapy Aide
% of Days
81%
1 RN Director of Nursing
% of Days
81%
3 Speech Language Pathologist
% of Days
73%
5 Qualified Social Worker
% of Days
74%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
1 Dietitian
% of Days
66%
6 Respiratory Therapy Technician
% of Days
74%
1 Dental Services Staff
% of Days
58%
1 Other Dietary Services Staff
% of Days
37%
4 Physical Therapy Assistant
% of Days
67%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
13%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
100 residents
Residents by payment source
Medicare
20 residents (20%)
Medicaid
62 residents (62%)
Private pay or other
18 residents (18%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
31% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.4
38% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.2%
Percent of long-stay residents whose need for help with daily activities has increased
11.2%
In line with Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.5%
Percent of long-stay residents whose ability to move independently worsened
23.5%
76% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.6%
36% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
11% worse than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
33% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
76% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.3%
Percent of long-stay residents who lose too much weight
8.3%
65% worse than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.2%
Percent of long-stay residents who received an antipsychotic medication
7.2%
31% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
In line with Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.64
Number of hospitalizations per 1,000 long-stay resident days.
1.64
17% better than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.67
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.67
69% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
22% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
80% worse than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
14% better than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
15% better than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.5%
24% better than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
68% worse than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
61.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.1%
14% better than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.7%
Rate of successful return to home or community from a skilled nursing facility.
54.7%
8% better than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Superior Health and Rehab, LLC based on CMS SNF Cost Reports.
Occupancy Rate
85.4%
↑ 5.7pp vs 2022
Net Income
$774.0K
↑ ~$735.0K vs 2022
Total Payroll
$6.1M
↑ ~$608.6K vs 2022
Profit Margin
4.2%
↑ 4.0pp vs 2022
Loading trend charts...
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