Inspection Reports for Tampa Lakes Health And Rehabilitation Center

The facility failed to ensure completion of PASRR Level II screenings for residents with mental illness or suspected mental illness, failed to monitor blood pressure before administering medication for one resident, failed to follow professional food safety standards in multiple areas, failed to safeguard resident privacy, and failed to implement proper infection prevention and control practices including hand hygiene and respiratory mask storage.

The complaint investigation found that Resident #3 was without his wheelchair for two days after staff borrowed it for assessment of another resident and did not return it in a timely manner. Resident #3 was unable to get out of bed and expressed feeling picked on. Staff interviews confirmed the wheelchair was borrowed with permission but not returned promptly. The Director of Nursing agreed this was unacceptable.

The facility failed to ensure Resident #3 had access to his wheelchair for two days after it was borrowed by staff for assessment purposes and not returned in a timely manner, limiting his ability to get out of bed and ambulate. Interviews with staff and review of records confirmed the wheelchair was taken without proper communication and was not returned promptly, which was deemed unacceptable.

The facility failed to maintain kitchen equipment in a clean manner, with observations of white and brown substances (lime scale) on ice machines and ice/water dispensers in the main kitchen and six living unit kitchens. The Dietary Manager and Maintenance Director confirmed maintenance responsibilities and cleaning schedules, but contamination was still present.

The complaint investigation found that the facility did not provide the requested medical records to Resident #2's family. The family paid $20.22 for copies, but the facility could not provide proof that the records were sent. Interviews with the Medical Records Coordinator, Business Office Manager, Director of Nursing, and family members confirmed the records were not received. The facility attorney confirmed sending the records but could not provide proof. The facility policy requires attorney review and authorization before release, but the process was not properly documented or completed.

The facility failed to provide proof that Resident #2's family received the requested medical records despite payment being made. Interviews with staff and family confirmed the records were not received, and the facility could not locate documentation of the release. The facility's policies require authorization and attorney review before releasing records, but communication and documentation were incomplete.

The complaint investigation found that the facility did not provide the requested medical records to Resident #2's family despite payment. The family confirmed non-receipt, and the facility lacked documentation proving the records were sent. The facility attorney confirmed sending the records but could not provide proof.

The facility failed to provide proof that Resident #2's family received the requested medical records despite payment being made. Interviews with staff and family confirmed the records were not received, and the facility could not locate documentation of the release of records to the family.

The facility failed to revise the care plan for a resident with aggressive behaviors, failed to ensure collaborative communication with hospice services for a resident under hospice care, and failed to notify residents, families, and representatives following the admission of residents with COVID-19.

The facility was found deficient in multiple areas including failure to maintain resident dignity during medication administration, failure to provide ordered adaptive eating equipment, failure to provide showers as scheduled, failure to provide restorative therapy and splint application as ordered, and failure to maintain kitchen dishwashing equipment at required temperatures.