TerraBella Pheasant Ridge

Assisted Living Home

TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014 View Map
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Overview of Terrabella Pheasant Ridge

Conveniently located just off Route 220 in Roanoke, VA, Terrabella Pheasant Ridge is a trusted senior living community that offers assisted living for seniors who could use extra support with daily living activities and an evidence-based memory care program for seniors living with memory loss. With residents’ welfare in mind, the community offers cozy suites and one- and two-bedroom apartment homes, complemented with attentive services like laundry and linen, housekeeping, and maintenance to make everyday living a breeze.

Terrabella Pheasant Ridge elevates its residents’ standard of living with their holistic approach to health and wellness, a social calendar filled with fun and exciting activities, and a broad range of amenities. Here, residents enjoy the everyday pleasure of dining on chef-prepared meals, the convenience of on-site beauty services, and the comfort of knowing 24-hour care is available. Moreover, lush and beautiful green spaces and intimate seating areas provide opportunities for quiet relaxation or getting together with friends and neighbors. At TerraBella, senior living amenities don’t just look nice; they help promote the experiences that can define the residents’ lives.

(540) 725-1120

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 130
Bed community size
130-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy Rate
57%
Occupied Beds
74 of 130
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Assisted Living Facility
License Expiration
March 20, 2026

Additional licensing details

Qualification: Special Care Unit | Residential and Assisted Living Care | Non-Ambulatory

Ownership & operating entity

TerraBella Pheasant Ridge is administrated by Jenifer Quilodran.

Contact Information

Business Hours: , all

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Suite / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at TerraBella Pheasant Ridge

Assisted Living Memory Care

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

44 inspections

24 inspections related to complaints

27 inspections with violations (61.4%)

24 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Latest inspection

Date:October 8, 2025
Type:Complaint Investigation

Inspection oversight

Inspector name:Jennifer Stokes

44 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

27 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

113 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Roanoke

The information below is reported by the Virginia Department of Social Services and Department of Health.
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Living Spaces & Floor Plans

Terrabella Pheasant Ridge P2
Terrabella Pheasant Ridge P1
Terrabella Pheasant Ridge P3

TerraBella Pheasant Ridge Reviews

Share your thoughts and experiences about TerraBella Pheasant Ridge. Let’s celebrate the stories that make a difference!
Reviewer avatar
Angela Edwards
Terrible place. I would not recommend it to anyone unless you want your loved one to go through neglect and abuse. Worst staff. Theft is very high here. They change employees like changing underwear. My mother passed away here. I will never forget what she went through.What do you like most about living here? Answer: Nothing. Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: Food terrible. How was the units offered in this community? Answer: Rooms unclean. Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: Terrible. Are there any hidden fees or unexpected charges? Answer: Probably. Would you recommend this community to others looking for senior living options? Answer: I don't recommend. Is there anything you wish you knew before moving in? Answer: How terrible it was.

Places of interest near TerraBella Pheasant Ridge

Address 4.9 miles from city center — 2.17 miles to nearest hospital (Carilion Clinic Aortic Center - Roanoke)

Address 4435 Pheasant Ridge Rd, Roanoke, VA 24014

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Virginia Seniors

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

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