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Conveniently located just off Route 220 in Roanoke, VA, Terrabella Pheasant Ridge is a trusted senior living community that offers assisted living for seniors who could use extra support with daily living activities and an evidence-based memory care program for seniors living with memory loss. With residents’ welfare in mind, the community offers cozy suites and one- and two-bedroom apartment homes, complemented with attentive services like laundry and linen, housekeeping, and maintenance to make everyday living a breeze.
Terrabella Pheasant Ridge elevates its residents’ standard of living with their holistic approach to health and wellness, a social calendar filled with fun and exciting activities, and a broad range of amenities. Here, residents enjoy the everyday pleasure of dining on chef-prepared meals, the convenience of on-site beauty services, and the comfort of knowing 24-hour care is available. Moreover, lush and beautiful green spaces and intimate seating areas provide opportunities for quiet relaxation or getting together with friends and neighbors. At TerraBella, senior living amenities don’t just look nice; they help promote the experiences that can define the residents’ lives.
Lower than the Virginia average: 85.7%TerraBella Pheasant Ridge is administrated by Jenifer Quilodran.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 113 | 32 | This facility has 253% more total deficiencies than a typical Virginia nursing home (113 vs. VA avg 32).↑ 253% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 28.3 | 8 | This facility has 254% more deficiencies per year than a typical Virginia nursing home (28.3 vs. VA avg 8).↑ 254% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.6 | 2.3 | This facility has 13% more deficiencies per inspection than a typical Virginia nursing home (2.6 vs. VA avg 2.3).↑ 13% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 44 | 14 | This facility has 214% more total inspections than a typical Virginia nursing home (44 vs. VA avg 14).↑ 214% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 27 | 9 | This facility has 200% more inspections with violations than a typical Virginia nursing home (27 vs. VA avg 9).↑ 200% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 61% | 64% | This facility has 3 percentage points lower inspection violation rate than a typical Virginia nursing home (61% vs. VA avg 64%).↓ 3% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 24 | 7 | This facility has 243% more total complaints than a typical Virginia nursing home (24 vs. VA avg 7).↑ 243% worse |
|
Complaints per year
Average complaints per year since 2022.
| 6 | 1.8 | This facility has 233% more complaints per year than a typical Virginia nursing home (6 vs. VA avg 1.8).↑ 233% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 8, 2025, found no deficiencies and did not substantiate the complaint related to buildings and grounds. Earlier inspections showed a pattern of deficiencies primarily involving resident care, medication management, individualized service plans, and facility cleanliness and maintenance. Some complaint investigations were substantiated, revealing issues such as missed medication doses, incomplete care plans, and failure to provide adequate personal care, while others were unsubstantiated. Enforcement actions like staff suspensions and terminations occurred in response to violations of resident rights, but fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with compliance in care and administrative areas, though recent investigations have not identified new deficiencies, suggesting some improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
4.9 miles from city center
Estimated distance in miles from Roanoke's city center to TerraBella Pheasant Ridge's address, calculated via Google Maps.
— 2.17 miles to nearest hospital (Carilion Clinic Aortic Center - Roanoke)
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TerraBella Pheasant Ridge is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
TerraBella Pheasant Ridge is in the Southern Hills neighborhood of Roanoke.
TerraBella Pheasant Ridge has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, TerraBella Pheasant Ridge's license expires on March 20, 2026.
TerraBella Pheasant Ridge's occupancy is 57%.
Jenifer Quilodran is the administrator of TerraBella Pheasant Ridge.
TerraBella Pheasant Ridge has 130 beds.
TerraBella Pheasant Ridge has had 44 recently reported deficiencies.
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