Inspection Reports for Terrace Glen Village

IA, 52302

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Inspection Report Summary

The most recent inspection on December 22, 2025, found the facility in substantial compliance based on acceptance of a plan of correction following the November 19, 2025 annual survey, which included deficiencies. Earlier inspections showed a pattern of deficiencies related primarily to resident assessments, care planning, and food service practices, including medication coding errors, inadequate portion sizes for modified diets, and improper food labeling. Complaint investigations from 2022 included several substantiated complaints involving care planning, psychotropic medication use, and food safety, while more recent complaint investigations were unsubstantiated. There were no fines, immediate jeopardy findings, or license actions listed in the available reports. The facility appears to have addressed many prior issues through plans of correction, with the most recent plan accepted and certification maintained.

Deficiencies (last 5 years)

Deficiencies (over 5 years) 5.6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

27% worse than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

8 6 4 2 0
2020
2022
2023
2024
2025

Census

Latest occupancy rate 38 residents

Based on a November 2025 inspection.

Census over time

24 32 40 48 56 Feb 2020 Nov 2020 Jun 2023 Nov 2025
Inspection Report Plan of Correction Deficiencies: 0 Dec 22, 2025
Visit Reason
The document is a plan of correction following a survey ending November 19, 2025, indicating acceptance of a credible allegation of substantial compliance.
Findings
The facility was certified in compliance effective December 11, 2025, based on acceptance of the plan of correction and substantial compliance. No specific deficiencies are detailed in this document.
Report Facts
Survey end date: Nov 19, 2025 Certification effective date: Dec 11, 2025
Inspection Report Annual Inspection Census: 38 Deficiencies: 3 Nov 19, 2025
Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements related to resident assessments, nutritional needs, and food safety.
Findings
The facility failed to accurately code medications on the Minimum Data Set (MDS) assessments for 4 of 15 residents, failed to serve appropriate portion sizes for modified diets, and failed to properly label and date food stored in the kitchen. The facility reported a census of 38 residents during the inspection.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 3
Deficiencies (3)
DescriptionSeverity
Failed to accurately code medications on the Minimum Data Set (MDS) assessment for 4 of 15 residents reviewed.Level of Harm - Minimal harm or potential for actual harm
Failed to serve the appropriate portion of pureed oatmeal for 3 of 3 residents and mechanical soft sausage for 1 of 1 resident ordered modified diets.Level of Harm - Minimal harm or potential for actual harm
Failed to properly label and date food stored in the refrigerator, freezer, and dry goods.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Residents reviewed for MDS assessment accuracy: 15 Residents affected by MDS coding deficiency: 4 Census: 38 Residents on pureed diet: 3 Residents on mechanical soft diet: 1 Sausage links placed in blender: 12 Scoops of thickener added: 5 Time of meal service observation start: 750
Employees Mentioned
NameTitleContext
Staff AChefPrepared mechanical soft and pureed diets; admitted not using pureed serving size conversion chart
Staff BDietary CookStated she did not prepare pureed or mechanical soft diets nor was informed of serving scoop sizes
Certified Dietary ManagerCertified Dietary Manager (CDM)Confirmed serving scoop sizes used; stated staff use Pureed Diet Portion Sizes conversion grid; removed ice machine serving scoop
MDS CoordinatorAcknowledged Plavix is an antiplatelet and not an anticoagulant; stated she would make modifications to affected assessments
AdministratorStated MDS assessments are a process they are always trying to improve
Inspection Report Annual Inspection Census: 38 Deficiencies: 3 Nov 19, 2025
Visit Reason
The inspection was conducted as an annual recertification survey from November 17 through November 19, 2025, to assess compliance with federal regulations.
Findings
The facility was found deficient in multiple areas including accuracy of resident assessments, menu and nutritional adequacy, and food procurement and storage practices. Deficiencies involved inaccurate medication coding on Minimum Data Set assessments, failure to serve appropriate portions for modified diets, and improper labeling and dating of food items in storage.
Severity Breakdown
E: 3
Deficiencies (3)
DescriptionSeverity
Failure to accurately code medications on Minimum Data Set assessments for multiple residents.E
Failure to serve appropriate portion sizes for pureed oatmeal and mechanical soft sausage for residents on modified diets.E
Failure to properly label and date food stored in refrigerator, freezer, and dry goods storage areas.E
Report Facts
Resident census: 38 Residents reviewed for MDS accuracy: 15 Residents with inaccurate medication coding: 4 Modified diet residents with portion issues: 4 Food items improperly stored or labeled: 7
Employees Mentioned
NameTitleContext
Certified Dietary ManagerCertified Dietary Manager (CDM)Named in findings related to food portion sizes, food storage, and corrective actions
Director of NursingDirector of Nursing (DON)Named in findings related to medication coding and corrective actions
Staff AObserved preparing food during meal service related to portion size deficiency
Staff BDietary CookInterviewed regarding preparation of pureed and mechanical soft diets
AdministratorProvided statement about MDS assessments process
Inspection Report Plan of Correction Deficiencies: 0 Oct 21, 2024
Visit Reason
The document is a Plan of Correction submitted by the facility following a prior inspection, indicating acceptance of substantial compliance and certification effective October 10, 2024.
Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction submitted, resulting in certification of compliance effective October 10, 2024.
Inspection Report Complaint Investigation Census: 38 Deficiencies: 1 Oct 3, 2024
Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to notify the Long Term Care Ombudsman of a resident's hospital transfer.
Findings
The facility failed to notify the ombudsman of a hospital transfer for 1 of 1 residents reviewed (Resident #13). Documentation for hospital transfers in June, July, and August 2024 was incomplete, and the facility acknowledged a lapse in the reporting process.
Complaint Details
The complaint investigation found the facility did not report Resident #13's hospitalization to the ombudsman. The facility confirmed the omission and indicated the admissions/social services nurse required additional education on the reporting process.
Severity Breakdown
Level of Harm - Potential for minimal harm: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide timely notification to the resident, resident representative, and ombudsman before transfer or discharge, including appeal rights.Level of Harm - Potential for minimal harm
Report Facts
Residents Affected: 1 Census: 38
Employees Mentioned
NameTitleContext
Director of NursingConfirmed facility did not report resident's hospitalization to the ombudsman
AdministratorExplained the lapse in reporting hospital transfers to the ombudsman
Inspection Report Annual Inspection Census: 38 Deficiencies: 1 Oct 3, 2024
Visit Reason
The inspection was conducted as the facility's annual recertification survey between September 30, 2024 and October 3, 2024.
Findings
The facility failed to notify the Office of the State Long-Term Care Ombudsman of a hospital transfer for one resident, violating notice requirements before transfer or discharge. The facility acknowledged the deficiency and implemented corrective actions including staff re-education and policy review.
Severity Breakdown
SS=B: 1
Deficiencies (1)
DescriptionSeverity
Failure to notify the Ombudsman of a hospital transfer for one resident as required by federal regulations.SS=B
Report Facts
Census: 38 Deficiencies cited: 1
Employees Mentioned
NameTitleContext
Director of NursingConfirmed failure to report hospital transfer and involved in re-education and corrective actions
Admissions/Social Services NurseRe-educated on proper process for notifying Ombudsman of resident transfers and discharges
AdministratorProvided explanation regarding lost reporting process and responsible for overall compliance
Inspection Report Complaint Investigation Deficiencies: 0 Aug 14, 2024
Visit Reason
An investigation of facility reported incident #121319-I was conducted from August 13, 2024 through August 14, 2024.
Findings
The facility was found in substantial compliance at the time of the investigation.
Complaint Details
Investigation was related to a facility reported incident #121319-I; the facility was found in substantial compliance.
Report Facts
Incident number: 121319
Inspection Report Plan of Correction Deficiencies: 0 Aug 14, 2023
Visit Reason
An on-site revisit of the survey ending June 29, 2023 was conducted from August 09, 2023 to August 14, 2023 to verify correction of previous deficiencies.
Findings
All deficiencies were corrected and the facility was found to be in substantial compliance effective August 01, 2023. The Denial of Payment for New Admits (DPNA) was not effectuated.
Inspection Report Complaint Investigation Census: 36 Deficiencies: 1 Jun 29, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to assess and intervene appropriately following an accident during wheelchair transport involving Resident #7.
Findings
The facility staff failed to properly assess a change of condition and intervene after Resident #7's right foot was improperly positioned during wheelchair transport, resulting in new fractures and bruising. The resident experienced severe pain and agitation, and the facility delayed appropriate evaluation and notification of the injury.
Complaint Details
The complaint investigation focused on Resident #7, who suffered new acute nondisplaced fractures of the right distal tibial and fibular metadiaphysis after an incident during wheelchair transport. The facility failed to promptly assess and notify appropriate parties, delaying treatment and causing resident distress.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 1
Deficiencies (1)
DescriptionSeverity
Failure to provide appropriate treatment and care according to orders, resident’s preferences, and goals following an accident during wheelchair transport.Level of Harm - Minimal harm or potential for actual harm
Report Facts
Resident census: 36 Bruise measurement: 5.6 Bruise measurement: 3.1 Medication dosage: 650 Medication dosage: 5 Medication dosage: 325
Employees Mentioned
NameTitleContext
Staff GRegistered Nurse (RN)Called into Resident #7's room, assessed pain, attempted to administer medication, and involved in investigation
Staff ICertified Nurse Aide (CNA)Notified nurse of resident's pain and bruise during care
Staff HLicensed Practical Nurse (LPN)Assessed resident's leg, reported incident, and involved in care and investigation
Staff FRegistered Nurse (RN)Took over resident's care after incident, notified family and DON, and started investigation
Staff CRegistered Nurse (RN)Interviewed about reporting procedures and response to resident pain and bruising
Staff DRegistered Nurse (RN)Interviewed about criteria for emergent physician notification
DONDirector of NursingInterviewed about expectations for investigation and notification following resident injury
Inspection Report Complaint Investigation Census: 36 Deficiencies: 5 Jun 29, 2023
Visit Reason
The inspection was conducted to investigate complaints related to timely submission of Minimum Data Set (MDS) assessments, care plan accuracy, accident and injury incidents, pressure ulcer care, and catheter care at Terrace Glen Village nursing home.
Findings
The facility failed to timely submit an admission MDS assessment for one resident, failed to update care plans accurately for two residents, failed to ensure safe wheelchair transport resulting in a fracture for one resident, failed to prevent an unstageable pressure ulcer for one resident, and failed to thoroughly assess and act upon changes in condition for a resident with a catheter leading to septic shock and hospitalization.
Complaint Details
Complaint investigation focused on issues including late MDS submission, inaccurate care plans, unsafe wheelchair transport causing injury, pressure ulcer prevention failures, and inadequate monitoring of catheterized resident leading to septic shock.
Severity Breakdown
Level of Harm - Minimal harm or potential for actual harm: 3 Level of Harm - Actual harm: 2
Deficiencies (5)
DescriptionSeverity
Failed to ensure timely submission of admission Minimum Data Set (MDS) Assessment for 1 of 12 residents reviewed.Level of Harm - Minimal harm or potential for actual harm
Failed to update Care Plan to accurately reflect code status, antidepressant use, and an actual pressure ulcer for 2 of 12 residents reviewed.Level of Harm - Minimal harm or potential for actual harm
Failed to assess change of condition and intervene appropriately following an accident during wheelchair transport resulting in fracture for 1 of 12 residents reviewed.Level of Harm - Minimal harm or potential for actual harm
Failed to prevent an unstageable pressure ulcer from forming on a heel requiring debridement and caused increased pain for 1 of 1 residents reviewed for pressure ulcers.Level of Harm - Actual harm
Failed to thoroughly assess, monitor, and promptly act upon changes in condition in a resident's vital signs and clinical presentation resulting in transfer to hospital, diagnosis of septic shock related to UTI, and IV antibiotic use for 1 of 2 residents reviewed for catheters.Level of Harm - Actual harm
Report Facts
Residents reviewed for MDS: 12 Residents reviewed for Care Plans: 12 Residents reviewed for accidents: 3 Residents reviewed for pressure ulcers: 1 Residents reviewed for catheters: 2 Census: 36 Pressure ulcer wound size: 5.2 Pressure ulcer wound size: 6.5 Bruise size: 5.6 Bruise size: 3.1 Pulse: 106 Pulse: 120 Blood pressure: 90 Blood pressure: 60
Employees Mentioned
NameTitleContext
Staff GRegistered Nurse (RN)Involved in assessment and care of Resident #7 after wheelchair accident
Staff HLicensed Practical Nurse (LPN)Assessed Resident #7 after wheelchair accident and participated in investigation
Staff FRegistered Nurse (RN)Took over care of Resident #7 after accident and initiated investigation
Staff CRegistered Nurse (RN)Provided information on reporting and assessment practices
Staff ECertified Nurse Aide (CNA)Provided information on skin checks and wheelchair transport monitoring
Staff BRegistered Nurse (RN)Provided information on vital signs monitoring and resident #30 care
Director of Nursing (DON)Director of NursingProvided information on care plan expectations, transport expectations, and monitoring
AdministratorAdministratorProvided information on incident report practices
Staff ACertified Nurse Aide (CNA)Reported compliance of Resident #9 with heel boots and repositioning
Inspection Report Renewal Census: 36 Deficiencies: 5 Jun 29, 2023
Visit Reason
The inspection was conducted as part of the facility's Recertification Survey and investigation of a Facility Self-Reported Incident #107684-I from June 26, 2023 to June 29, 2023.
Findings
The facility was found deficient in multiple areas including timely completion and submission of Minimum Data Set (MDS) assessments, care plan timing and revision, quality of care related to assessment and intervention following a resident injury, prevention and treatment of pressure ulcers, and free of accident hazards. The facility reported a census of 36 residents during the survey.
Complaint Details
The visit included investigation of a Facility Self-Reported Incident #107684-I which was substantiated.
Severity Breakdown
SS=D: 4 SS=G: 1
Deficiencies (5)
DescriptionSeverity
Failure to ensure timely completion and submission of MDS assessments for residents.SS=D
Failure to update Care Plans to accurately reflect resident conditions including code status, antidepressant use, and pressure ulcers.SS=D
Failure to assess and intervene appropriately following a resident injury during wheelchair transport.SS=D
Failure to prevent an unstageable pressure ulcer from forming on a resident's heel requiring debridement and causing increased pain.SS=D
Failure to ensure safe transport of residents in wheelchairs resulting in injury to a resident's leg.SS=G
Report Facts
Census: 36 Residents reviewed for assessment: 12 Residents reviewed for accident/injury: 12 Residents reviewed for pressure ulcers: 1 Residents reviewed for accident hazards: 3
Employees Mentioned
NameTitleContext
Staff GCertified Nurse Aide (CNA)Named in findings related to resident injury and pain management.
Staff HLicensed Practical Nurse (LPN)Named in findings related to resident injury assessment and reporting.
Staff JCertified Nurse Aide (CNA)Named in findings related to resident injury and wheelchair transport.
Staff BRegistered Nurse (RN)Named in findings related to resident vital signs and infection control.
Director of Nursing (DON)Interviewed regarding MDS completion expectations and pressure ulcer prevention.
Admissions CoordinatorInterviewed regarding MDS completion timing and care plan updates.
Inspection Report Plan of Correction Deficiencies: 0 Jun 3, 2022
Visit Reason
The document is a plan of correction submitted following a survey to address deficiencies and demonstrate compliance.
Findings
The facility was found to be in compliance based on acceptance of the credible allegation of compliance and plan of correction effective June 3, 2022.
Inspection Report Re-Inspection Census: 30 Deficiencies: 6 May 4, 2022
Visit Reason
The inspection was a Recertification Survey and investigation of multiple substantiated complaints and a facility self-reported incident conducted from April 25, 2022 to May 4, 2022.
Findings
The facility was found deficient in multiple areas including notice requirements before transfer/discharge, coordination of PASARR and assessments, development and implementation of comprehensive care plans, professional standards for services provided, psychotropic medication use, and food procurement and safety. The facility submitted plans of correction addressing these deficiencies.
Complaint Details
Complaints #91265-C, #92968-C, #97163-C, #98254-C, #100959-C were substantiated. Facility Self-Reported Incident #102083-1 was substantiated.
Severity Breakdown
SS=B: 1 SS=D: 2 SS=G: 1
Deficiencies (6)
DescriptionSeverity
Notice Requirements Before Transfer/Discharge not met as facility failed to notify the Long-Term Care Ombudsman for resident transfers and discharges.SS=B
Coordination of PASARR and Assessments not met as facility failed to complete PASARR evaluations timely for residents with mental health diagnoses.SS=D
Develop/Implement Comprehensive Care Plans not met as facility failed to complete follow-up assessments and care plans for residents at risk for falls and mental health conditions.SS=D
Services Provided Meet Professional Standards not met due to failure to follow bowel monitoring protocol and wound treatment orders.
Free from Unnecessary Psychotropic Meds/PRN Use not met as facility failed to ensure PRN psychotropic medications had appropriate physician face-to-face evaluations and stop dates.SS=G
Food Procurement, Store/Prepare/Serve-Sanitary not met as facility failed to maintain sanitary conditions and proper food storage and labeling.
Report Facts
Deficiencies cited: 6 Census: 30 Completion date for plan of correction: Jun 3, 2022
Employees Mentioned
NameTitleContext
Staff BRegistered Nurse (RN)Responsible for notifying the LTC Ombudsman of hospitalizations and discharges.
Director of NursingDirector of Nursing (DON)Named in findings related to PASARR coordination, care plan development, psychotropic medication monitoring, and wound care.
Staff CMDS CoordinatorInvolved in care planning and fall prevention interventions.
Staff EDietary AideInvolved in facility investigation related to resident injury.
Staff FCertified Nursing Assistant (CNA)Involved in facility investigation related to resident injury.
Staff GRegistered Nurse (RN)Involved in facility investigation and pain medication administration.
Culinary DirectorCulinary DirectorNamed in findings related to food safety and sanitation.
Inspection Report Abbreviated Survey Census: 51 Deficiencies: 0 Nov 19, 2020
Visit Reason
A focused COVID-19 infection control survey was conducted to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Total residents: 51
Inspection Report Abbreviated Survey Census: 35 Deficiencies: 0 Jun 16, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspections and Appeals on 6/16/20 to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report Renewal Census: 31 Deficiencies: 3 Feb 6, 2020
Visit Reason
The inspection was a recertification survey conducted from February 3 to February 6, 2020, to assess compliance with federal regulations for Terrace Glen Village.
Findings
The facility failed to complete comprehensive assessments after significant changes for 2 of 12 residents reviewed and failed to update care plans accordingly. Additionally, the facility did not provide services meeting professional standards for 1 of 12 residents. No negative outcomes or adverse effects were reported.
Severity Breakdown
Level B: 2 Level D: 1
Deficiencies (3)
DescriptionSeverity
Facility failed to complete a comprehensive assessment after a significant change for 2 of 12 residents reviewed.Level B
Facility failed to update the comprehensive care plan for 2 of 12 residents reviewed.Level B
Facility failed to provide services that met professional standards of quality for 1 of 12 residents reviewed.Level D
Report Facts
Residents reviewed: 12 Census: 31
Employees Mentioned
NameTitleContext
LuhaExecutive DirectorSigned the initial comments section of the report
Director of NursingInterviewed regarding care plan expectations and deficiencies

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