The Carlotta

The Carlotta is an Assisted Living Home in California

The Carlotta is an Assisted Living Home in California

The Carlotta

41505 Carlotta Dr, Palm Desert, CA 92211 View Map

The Carlotta is an Assisted Living Home in California

The Carlotta is an Assisted Living Home in California

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Overview of The Carlotta

Ideally settled in the heart of Palm Desert, CA, The Carlotta is a lavish senior living community that offers fulfilling and flexible senior living with a range of services for every retirement phase. Focusing on retirement and assisted living, The Carlotta features bright, spacious, and comfortable apartments ranging from a studio to 1 and 2-bedroom apartments. The community also offers 24-hour personal care support, on-site rehabilitation, and skilled nursing, ensuring its residents receive the right level of care that matches their needs.

Committed to helping their residents maximize their independence, fulfillment, and other aspects of their well-being, The Carlotta provides inviting gathering spaces with views of the desert landscape, light-filled interiors, great outdoor space, and various social and educational programs. Residents can choose from various amenities and services to enhance their lifestyle, including a full-service salon & spa, game room, outdoor swimming pools, fitness center, movie theater & auditorium, agility pet park, and more. The community also offers services such as restaurant-style dining, scheduled transportation, weekly housekeeping and linen service, and on-site maintenance to ensure its residents’ comfort and convenience.

(760) 477-4249

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.52/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 250

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 60.6%
Residents per day (avg) 37
Occupancy rate
60.6%
Residents per day (avg)
37

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

90% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

9% of new residents, often for short stays.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Other
Home revenue
$7.5M
Profit
$636.9K
Proprietary home Other
Home revenue
$7,453,981.00
Profit
$636,882.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
26.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.9M
Total costs $6.8M
Bed community size
250-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
76%
Occupied Beds
190 of 250
Percentage of available beds currently in use by residents.

California average: 72%

Additional licensing details

County: RIVERSIDE

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 62 Years Old

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 227 / 300 / 575 / 690 / 940 / 1140 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Carlotta

Assisted Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

12 visits

California average: 14 visits

Breakdown by visit type

8 total complaint visits

4 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

4 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

1 official inspection

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Compare Assisted Living around Palm Desert

The information below is reported by the California Department of Social Services and Department of Public Health.
Atria Hacienda
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Palm Desert
266
Yes
-
75
WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
33.5%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
The Carlotta
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Palm Desert
250
Yes
A+
5
WELL TREVI CARLOTTA SNF LLC
76.0%
$7,453,959.00
$1,949,659.00
26.2%
37.20
4/5
3.5242
4/5
2/5
4/5
Studio / 1 Bed / 2 Bed
Segovia
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Palm Desert
182
Yes
-
59
WELL OAK CCRC TENANT LLC; OAKMONT MANAGEMENT GROUP
79.1%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Atria Palm Desert
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Palm Desert
154
Yes
-
62
WG PALM DESERT INC; ATRIA MANAGEMENT CO LLC
47.4%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Carlotta Floorplans 0323 Part 1 Page 0001
Carlotta Floorplans 0323 Part 3 Page 0001
Carlotta Floorplans 0323 Part 6 Page 0001
Carlotta Floorplans 0323 Part 8 Page 0001

Places of interest near The Carlotta

Address 4.1 miles from city center

Address 41505 Carlotta Dr, Palm Desert, CA 92211

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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