The Chateau

The Chateau at Gardnerville is a 150-bed assisted living and memory care community in Gardnerville, Nevada, licensed as a Residential Facility For Groups since October 31, 2018. The facility has operated for seven years. The occupancy rate stands at 67 percent with 100 occupied beds and an average daily census of 92 residents. Assisted living costs 5,095 dollars per month; memory care costs 7,615 dollars per month. Pets are allowed. Housekeeping services are included.

The facility provides rehabilitation services and respite care with 24-hour staffing. Daily activities include fitness, scenic drives, movie nights, book club, and bingo. Three meals per day are served with seasonal preparations using local ingredients. The facility received the Best of Carson Valley 2024 award.

The Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance conducted ten inspections of The Chateau at Gardnerville. The most recent on July 31, 2025, identified 76 deficiencies against a Nevada average of 62. The July 2025 inspection documented health and sanitation issues, kitchen sanitation problems, and medication administration and storage violations. Earlier inspections showed recurring deficiencies in medication management, kitchen cleanliness, and safety concerns, including unsecured medications and toxic substances accessible to residents, incomplete resident assessments, and training gaps. Complaint investigations were mostly unsubstantiated. One enforcement action is noted on the facility record. The inspection history shows ongoing challenges with medication and sanitation standards with no clear improvement trend in recent years.

The Chateau at Gardnerville suits seniors seeking assisted living or memory care services. However, the July 2025 inspection documenting 76 deficiencies, the pattern of medication management and sanitation violations across multiple inspections, documented access to unsecured medications and toxic substances, and the absence of improvement trends represent serious regulatory and safety concerns.

Families should ask administrators directly about specific corrective measures implemented following the July 2025 inspection, detailed medication management protocols and storage security procedures, kitchen sanitation and food safety procedures, staff training documentation, and the nature and status of the enforcement action on record before making a placement decision.

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(580) 536-6800