Inspection Reports for The Citadel Rehab and Nursing Center at Kingsbridge

3400 Cannon Place, Bronx, NY, 10463

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Inspection Report Summary

The most recent inspection on June 20, 2025, identified one Life Safety Code citation related to the physical environment, which was corrected by August 1, 2025. Earlier inspections showed a pattern of deficiencies involving supervision and abuse reporting, including a February 2025 finding where inadequate supervision led to a resident fall causing fractures, and multiple reports in 2024 and 2022 cited failures to timely report suspected abuse incidents to the New York State Department of Health. Inspectors frequently noted issues with resident safety supervision, abuse reporting, and maintaining a hazard-free environment, along with some Life Safety Code concerns such as electrical systems and door maintenance. Complaint investigations mostly found substantiated delays in abuse reporting, with no fines, immediate jeopardy findings, or license actions listed in the available reports. While recent inspections show fewer deficiencies and timely corrections, the facility’s history reflects ongoing challenges in supervision and abuse reporting that have improved somewhat over time.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

18% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

8 6 4 2 0
2019
2022
2024
2025

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Jun 20, 2025

Visit Reason
One Life Safety Code citation related to physical environment with no actual harm but potential for more than minimal harm; corrected as of August 1, 2025.

Findings
One Life Safety Code citation related to physical environment with no actual harm but potential for more than minimal harm; corrected as of August 1, 2025.

Deficiencies (1)
Physical environment — Standard Life Safety Code Citation

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Feb 5, 2025

Visit Reason
The abbreviated survey was conducted to assess compliance with regulations related to resident safety and supervision, specifically following an incident where a resident fell and sustained injuries due to inadequate supervision during bed mobility care.

Findings
The facility failed to provide adequate supervision to a resident who required two-person assistance for bed mobility, resulting in the resident falling off the bed and sustaining fractures. The Certified Nursing Assistant providing care did not review the resident's nursing instructions or request assistance, leading to actual harm. The investigation concluded that neglect and abuse occurred.

Deficiencies (1)
Failure to provide adequate supervision to prevent accidents, resulting in a resident falling and sustaining fractures.
Report Facts
Residents affected: 15 Residents sampled: 3 Residents affected: 1 Medication dosage: 25 Employment duration: 6

Employees mentioned
NameTitleContext
Certified Nursing Assistant #1Certified Nursing AssistantProvided bed mobility care alone, did not follow care plan, involved in resident fall
Licensed Practical Nurse #1Licensed Practical NurseCharge nurse on unit, observed resident on floor, responsible for staff monitoring
Registered Nurse Supervisor #1Registered Nurse SupervisorAssessed resident after fall, no longer employed at facility
Assistant Director of NursingAssistant Director of NursingProvided statements on care plan requirements and staff responsibilities
AdministratorAdministratorNotified of incident, reported law enforcement involvement, suspended and terminated CNA
Nurse Practitioner #1Nurse PractitionerAssessed resident post-accident, ordered x-ray, notified family

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Feb 5, 2025

Visit Reason
One Standard Health citation for free of accident hazards/supervision/devices with actual harm; corrected as of March 21, 2025.

Findings
One Standard Health citation for free of accident hazards/supervision/devices with actual harm; corrected as of March 21, 2025.

Deficiencies (1)
Free of accident hazards/supervision/devices — Standard Health Inspection Citation

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Mar 8, 2024

Visit Reason
The inspection was conducted as a recertification and complaint survey from 3/3/2024 to 3/8/2024, triggered by complaints NY00324696 and NY00318663 regarding alleged violations involving abuse and safety hazards.

Complaint Details
The complaint investigation found that the facility did not ensure immediate reporting of alleged abuse incidents involving Residents #265, #181, and #66 to the New York State Department of Health within the required 2-hour timeframe. The resident-to-resident altercation and injuries of unknown origin were reported late. The facility also failed to maintain a hazard-free environment for Resident #274 due to a mattress and bedframe size mismatch.
Findings
The facility failed to timely report suspected abuse incidents involving three residents to the New York State Department of Health within the required 2-hour timeframe. Additionally, the facility did not provide a hazard-free environment for one resident due to a mismatched mattress and bedframe, increasing fall risk.

Deficiencies (3)
Failure to timely report suspected abuse involving Resident #265's injuries of unknown origin to the New York State Department of Health within 2 hours.
Failure to timely report a resident-to-resident altercation between Resident #181 and Resident #66 to the New York State Department of Health within 2 hours.
Provision of a disproportionately smaller mattress atop a wider bedframe for Resident #274, creating a fall hazard.
Report Facts
Residents sampled: 38 Residents affected by abuse reporting deficiency: 3 Residents reviewed for accidents: 6 Falls documented for Resident #274: 5 Mattress width difference: 4 Bedframe width: 42 Mattress width: 38

Employees mentioned
NameTitleContext
Certified Nursing Assistant #11Assisted Resident #274 with repositioning and provided daily care; unaware of mattress size mismatch until 3/5/2024
Registered Nurse #5Assisted Resident #274 with repositioning and reported mattress/bedframe mismatch to Assistant Director of Nursing
Assistant Director of Nursing #1Responsible for coordinating bed requests and unable to explain mattress/bedframe switch for Resident #274
Maintenance Worker #1Conducted bed size and safety audits; noted mattress/bedframe mismatch for Resident #274 on 3/5/2024
Director of MaintenanceObserved mattress and bedframe mismatch for Resident #274 on 3/5/2024
Director of NursingInterviewed regarding late abuse reporting and bed safety procedures
AdministratorInterviewed about lack of formal bed safety process and plans to implement one

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Mar 8, 2024

Visit Reason
The inspection was conducted as a recertification and complaint survey from 3/3/2024 to 3/8/2024, triggered by complaints NY00324696 and NY00318663 regarding alleged violations involving abuse at the facility.

Complaint Details
The complaint investigation found that the facility did not report suspected abuse incidents involving Residents #265, #181, and #66 to the New York State Department of Health within the required 2-hour timeframe. The Director of Nursing acknowledged the delayed reporting and was unable to explain the reason for the delay.
Findings
The facility failed to ensure that all alleged abuse violations were reported to the New York State Department of Health within the required 2-hour timeframe. Specifically, injuries of unknown origin to Resident #265 and a resident-to-resident altercation between Resident #181 and Resident #66 were not reported timely.

Deficiencies (2)
Failure to timely report Resident #265's abrasion and bruise of unknown origin to the New York State Department of Health within 2 hours of discovery.
Failure to timely report a resident-to-resident altercation between Resident #181 and Resident #66 to the New York State Department of Health within 2 hours of occurrence.
Report Facts
Residents sampled: 38 Residents affected: 3 Dates of incidents: 2

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding delayed reporting of abuse incidents involving Residents #265, #181, and #66

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 4 Date: Mar 8, 2024

Visit Reason
Multiple Standard Health and Life Safety Code citations including accident hazards and reporting of alleged violations; all corrected by April 2024.

Findings
Multiple Standard Health and Life Safety Code citations including accident hazards and reporting of alleged violations; all corrected by April 2024.

Deficiencies (4)
Free of accident hazards/supervision/devices — Standard Health Inspection Citation
Reporting of alleged violations — Standard Health Inspection Citation
Electrical systems - other — Standard Life Safety Code Citation
Maintenance, inspection & testing - doors — Standard Life Safety Code Citation

Inspection Report

Abbreviated Survey
Deficiencies: 2 Date: Feb 4, 2022

Visit Reason
The inspection was conducted as a Recertification and Abbreviated survey to assess compliance with regulatory requirements, including timely reporting of abuse and accuracy of resident assessments.

Findings
The facility failed to timely report alleged resident-to-resident abuse and a fracture of unknown origin to the New York State Department of Health within required timeframes. Additionally, the facility did not accurately capture a resident's use of a Wanderguard on the Minimum Data Set assessment.

Deficiencies (2)
Failure to timely report suspected abuse and serious bodily injury involving resident-to-resident altercations and a fracture of unknown origin to the New York State Department of Health.
Failure to ensure the Minimum Data Set assessment accurately reflected a resident's use of a Wanderguard alarm for elopement risk.
Report Facts
Residents affected: 7 Residents affected: 1 Length of cut: 7.5 Dates of incidents: May 5, 2020 Dates of incidents: May 8, 2020 Dates of incidents: Aug 5, 2020 Date of fracture x-ray: Apr 2, 2020 Date of facility report: Aug 12, 2020

Employees mentioned
NameTitleContext
Assistant Director of Nursing #2Assistant Director of NursingInterviewed regarding late reporting of resident-to-resident abuse incidents
Director of NursingDirector of NursingInterviewed regarding reporting responsibilities and late submissions
AdministratorAdministratorInterviewed regarding reporting responsibilities and acknowledged late submissions
Assistant Director of Nursing #1Assistant Director of NursingConducted Accident/Incident investigation for Resident #386 and interviewed regarding reporting and investigation
Registered Nurse #2Registered NurseInterviewed regarding Resident #386 fall incident and A/I report completion
Registered Nurse Supervisor (RN #1)Registered Nurse SupervisorInterviewed regarding knowledge of Resident #386 fall incident
MDS CoordinatorMDS CoordinatorInterviewed regarding MDS assessment inaccuracies for Resident #184
MDS AssessorMDS AssessorInterviewed regarding failure to code Wanderguard on MDS
Certified Nurse Aide #2Certified Nurse AideInterviewed regarding Wanderguard use and checks for Resident #184
Assistant Director of Nursing (ADNS)Assistant Director of NursingInterviewed regarding responsibility for MDS coding and Wanderguard documentation

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 7 Date: Feb 4, 2022

Visit Reason
Multiple Standard Health and Life Safety Code citations related to assessments, abuse prevention, notification, and egress doors; all corrected by April 2022.

Findings
Multiple Standard Health and Life Safety Code citations related to assessments, abuse prevention, notification, and egress doors; all corrected by April 2022.

Deficiencies (7)
Accuracy of assessments — Standard Health Inspection Citation
Free from abuse and neglect — Standard Health Inspection Citation
Investigate/prevent/correct alleged violation — Standard Health Inspection Citation
Notify of changes (injury/decline/room, etc.) — Standard Health Inspection Citation
Reporting of alleged violations — Standard Health Inspection Citation
Egress doors — Standard Life Safety Code Citation
Electrical systems - essential electric syste — Standard Life Safety Code Citation

Inspection Report

Annual Inspection
Deficiencies: 3 Date: Aug 26, 2019

Visit Reason
The inspection was conducted as part of the recertification survey to assess compliance with privacy, infection prevention and control, and wound care standards at Prestige Nursing Care & Rehab Center.

Findings
The facility was found deficient in maintaining resident privacy during optometry exams, infection control practices related to food handling and wound care, and proper hand hygiene during wound dressing changes. Several staff members failed to follow facility policies and procedures, resulting in minimal harm or potential for harm to a few residents.

Deficiencies (3)
The facility did not ensure that the Optometry provided resident privacy during eye examinations, as the exam was conducted in a dining room without privacy screens or curtains.
A CNA was observed handling resident bread with bare hands, buttering it, and giving it to residents without a barrier, violating infection control practices.
An LPN did not change gloves and perform hand hygiene between cleaning a wound and applying a clean dressing for a resident with a Stage 4 pressure ulcer.
Report Facts
Residents sampled: 40 Residents observed in dining room: 24 Staff assisting: 6 Pressure ulcer measurement: 0.3 Pressure ulcer measurement: 0.1 Pressure ulcer measurement: 0.2

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in wound care hand hygiene deficiency
RN #1Supervisor for the 3rd floorProvided information on staff training related to food handling
RN #2Infection Control and Wound Care NurseProvided information on hand hygiene policies and staff in-service
CNA #1Certified Nursing AssistantObserved handling resident bread with bare hands
Director of NursingDNSInterviewed regarding consultant privacy policy
OptometristInterviewed regarding examination practices
Registered Nurse ManagerRN ManagerInterviewed regarding optometrist examination location

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