Assisted Living Home

The Cottages at Garden Grove, A Skilled Nursing Community

Assisted Living Home

The Cottages at Garden Grove, A Skilled Nursing Community

Cicero, NY 13039 View map
Overview of The Cottages at Garden Grove, a Skilled Nursing Community
The Cottages at Garden Grove is a skilled nursing community located in Cicero, NY. It offers long-term care and rehabilitation services in a home-like environment. The facility is designed to support individual choices and provide a comfortable living experience.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 156

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 78.6%
Residents per day (avg) 131
Occupancy rate
78.6%
Residents per day (avg)
131

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

59% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

39% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 9 years

Finances and operations

Voluntary non-profit community
Home revenue
$23.8M
Surplus of revenue
$497.4K
Voluntary non-profit community
Home revenue
$23,834,513.00
Surplus of revenue
$497,408.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
28.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.5M
Total costs $23.3M
Bed community size
156-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License details

Facility type
Nursing Home
Status Active
County: Onondaga

Additional licensing details

License number: 3301323N
CMS Certification Number: 335340

Ownership & operating entity

Owner name: Plaza Nursing Home Company Inc (Not for Profit)

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Skilled Nursing
Rehabilitation

Programs & Activities

Specific Programs
Long Term Care, Rehabilitation, Specialty Programs

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

5 inspections

New York average: 9 inspections

47 complaints

30.1 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:April 1, 2025
Type:Complaint Investigation

24 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

24 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

June 10, 2022: Stipulation & Order #: NH-22-137

A formal agreement with the state to correct serious or repeated issues.

November 17, 2020: Stipulation & Order #: NH-21-030

A formal agreement with the state to correct serious or repeated issues.

Health Inspection History

Inspections
Total health inspections 5

State average N/A


Last Health inspection on Jul 2024

Total health citations 20
Citations per inspection
4

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 20 citations resulted from standard inspections; 2 of 20 resulted from complaint investigations; and 6 of 20 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

20 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Abuse/Neglect moderate citation Jul 16, 2024
Corrected

Infection Control moderate citation Jul 16, 2024
Corrected

Nutrition moderate citation Jul 16, 2024
Corrected

Quality of Care moderate citation Jul 16, 2024
Corrected

Compare Assisted Living around Usa

The information below is reported by the New York State Department of Health.
The Cottages at Garden Grove, A Skilled Nursing Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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Places of interest near The Cottages at Garden Grove, A Skilled Nursing Community

Address 2.0 miles from city center

Address Cicero, NY 13039

Calculate Travel Distance to The Cottages at Garden Grove, A Skilled Nursing Community

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

209
Total Staff
180
Employees
29
Contractors
62,955
Total Hours (Quarter)
87
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse287.5 No
Licensed Practical Nurse258.1 Yes
Certified Nursing Assistant1188.1 Yes
Staff by Category
Administration
2 staff
6.9hs shift avg
Nursing Staff
172 staff
8hs shift avg
Physicians & Practitioners
3 staff
8hs shift avg
Therapy Services
23 staff
7.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
6 staff
7.9hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
3 staff
8.5hs shift avg
Contractor Analysis
5.8%
of total hours from contractors
3,637 contractor hours this quarter
Licensed Practical Nurse: 6 Certified Nursing Assistant: 19 Occupational Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant991911837,73691100%8.1
Licensed Practical Nurse196257,21491100%8.1
Registered Nurse280286,29691100%7.5
Respiratory Therapy Technician7071,8718088%7.4
Other Social Services Staff4041,8256470%7.9
Speech Language Pathologist5051,5457582%7.7
Clinical Nurse Specialist3031,3006571%8
Mental Health Service Worker3031,0136470%8.5
Physical Therapy Assistant5051,0047481%7.6
Physical Therapy Aide3039656875%7.4
Occupational Therapy Aide0226566470%8
Qualified Social Worker2024986470%7.8
RN Director of Nursing1014968189%6.1
Administrator1014625864%8
Occupational Therapy Assistant011531314%4.1
Medical Director011241213%2

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
134 residents
Residents by payment source
Medicare
25 residents (18.7%)
Medicaid
66 residents (49.3%)
Private pay or other
43 residents (32.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.3
66% worse than State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 31.2
72% worse than State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 32.3%
97% worse than State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 28.7%
73% worse than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.6%
53% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.8%
127% worse than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.2%
In line with State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 7.2%
415% worse than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
5% worse than State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.1%
83% better than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.2%
12% worse than State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 73.4%
20% worse than State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.9%
In line with State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 43.0%
44% worse than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
58% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 78.1%
In line with State average

State average: 78.8%

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