Inspection Reports for The Cottages of Carmel
26245 Carmel Rancho Blvd, Carmel, CA 93923, Carmel, CA, 93923
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, including the most recent annual inspection on September 25, 2025, which found the facility clean, well-maintained, and fully compliant with regulations. Several complaint investigations between July and August 2025 were unsubstantiated, with no evidence supporting allegations related to staff training, resident care, infection control, supervision, or facility conditions. No fines, enforcement actions, or severe deficiencies were noted in any report. The facility also had a clean pre-licensing inspection in September 2024. Overall, the record shows consistent compliance and no significant issues over time.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
0 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
69% occupied
Based on a September 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Annual Inspection
Census: 54
Capacity: 78
Deficiencies: 0
Date: Sep 25, 2025
Visit Reason
The inspection was an unannounced required annual inspection conducted to evaluate compliance with licensing requirements at the facility.
Findings
The facility was found to be clean, in good repair, and compliant with safety and health regulations. No deficiencies were issued during this inspection. Residents and staff files were reviewed and found to be up to date. An exit interview was conducted with the SEA.
Report Facts
Facility capacity: 78
Census: 54
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Andrea Ramirez | Interim Administrator | Met with Licensing Program Analyst during inspection |
| Vadim Gorban | Licensing Program Analyst | Conducted the inspection and signed the report |
| Brenda Chan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 51
Capacity: 78
Deficiencies: 0
Date: Aug 25, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2025-08-21 regarding allegations that untrained staff were allowed to work independently with dementia care residents and that the facility did not have a certified administrator on the premises.
Complaint Details
The allegations were unsubstantiated due to lack of preponderance of evidence to prove the alleged violations did or did not occur.
Findings
The investigation found that staff had completed required training and the facility provided files of a certified administrator. There was insufficient evidence to substantiate the allegations, and no deficiencies were cited during the visit.
Report Facts
Facility capacity: 78
Census: 51
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Vadim Gorban | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Nelson Rubio | Administrator | Met with Licensing Program Analyst during the inspection |
Inspection Report
Complaint Investigation
Census: 54
Capacity: 78
Deficiencies: 0
Date: Aug 25, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2025-07-07 regarding allegations of unmet resident toileting needs, delayed medical attention, and non-adherence to infection control protocols.
Complaint Details
The complaint investigation was unsubstantiated as there was insufficient evidence to prove the alleged violations occurred.
Findings
The investigation found no evidence to substantiate the allegations. Observations and interviews indicated residents' toileting needs were met, medical attention was timely, and infection control protocols were adhered to with adequate PPE and up-to-date infection control files.
Report Facts
Capacity: 78
Census: 54
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Vadim Gorban | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Brenda Chan | Licensing Program Manager | Named in report as Licensing Program Manager |
| Nelson Rubio | Administrator | Facility administrator met during inspection |
Inspection Report
Complaint Investigation
Census: 51
Capacity: 78
Deficiencies: 0
Date: Jul 10, 2025
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-05-13 alleging inadequate supervision resulting in sexual behavior among residents, failure to notify authorized representatives of incidents, pest control issues, and unsanitary conditions.
Complaint Details
The complaint was unsubstantiated. Allegations included inadequate supervision leading to sexual behavior among residents, failure to notify authorized representatives, pest control issues, and unsanitary conditions. The investigation found staff had intervened appropriately, notified responsible parties, and maintained sanitary conditions.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staff intervened in a reported incident, notified responsible parties, maintained pest control services, and kept the facility clean and sanitary. No deficiencies were cited during the visit.
Report Facts
Capacity: 78
Census: 51
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Julie Estrellado | Administrator | Met with Licensing Program Analyst during inspection and confirmed notification of responsible parties |
| Vadim Gorban | Licensing Program Analyst | Conducted the complaint investigation |
| Brenda Chan | Licensing Program Manager | Named in report header and signature section |
Inspection Report
Complaint Investigation
Census: 51
Capacity: 78
Deficiencies: 0
Date: Jul 10, 2025
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-06-02 regarding multiple allegations including facility odor, staff leaving residents sleeping in common areas, lack of assistance with changing into sleeping clothes, disrespectful staff behavior, and improper food storage.
Complaint Details
The complaint investigation was unsubstantiated as there was insufficient evidence to prove the alleged violations occurred. Allegations included facility malodor, residents left sleeping in common areas, lack of assistance with sleeping clothes, disrespectful staff, and improper food storage.
Findings
The investigation found no substantiated violations related to the allegations. Observations, interviews, and record reviews indicated the facility was clean, residents were appropriately assisted and treated with respect, and food was properly stored. No deficiencies were cited during the visit.
Report Facts
Facility capacity: 78
Resident census: 51
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Julie Estrellado | Administrator | Met with Licensing Program Analyst during the investigation |
| Vadim Gorban | Licensing Program Analyst | Conducted the complaint investigation |
| Brenda Chan | Licensing Program Manager | Named in report header and signature section |
Inspection Report
Original Licensing
Census: 57
Capacity: 78
Deficiencies: 0
Date: Sep 17, 2024
Visit Reason
The inspection was an announced pre-licensing visit conducted to evaluate the facility for licensing approval.
Findings
The facility was toured inside and outside, with no deficiencies observed. All required furnishings, safety equipment, and postings were in place and functioning properly.
Report Facts
Fire extinguisher service date: Jun 27, 2024
Facility capacity: 78
Current census: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Julie May Estrellado | Administrator | Facility Administrator present during inspection |
| Vadim Gorban | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Brenda Chan | Licensing Program Manager | Named as Licensing Program Manager on report |
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