The Cypress of Charlotte

Independent Living Home
Overview of The Cypress of Charlotte

Live a wondrous retirement with The Cypress of Charlotte, an astounding community set in the tranquil residential area of Cypress Club Drive, Charlotte, NC, that offers independent living. The community features luxurious and specially designed cottages and villas, providing residents with a wide range of choices for accommodation. Here, residents make the most out of their golden years with the community’s vibrant and inviting environment.

With a full calendar of enriching activities and extensive amenities, residents will not run out of things to do for leisure and wellness. Indulge in delightful and healthy meals through the community’s dining venues available all day. The community is equipped with a fireside bistro, a large community hall, a fitness center, an art studio, a library, and serene outdoor verandas, making it an enticing option for those looking to live independently in their golden years.

(704) 714-5500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
North Carolina average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
North Carolina average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
North Carolina average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
North Carolina average: 3.2/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 79

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 78.2%
Residents per day (avg) 56
Occupancy rate
78.2%
Residents per day (avg)
56

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

54% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$35.4M
Surplus of revenue
$290.9K
Voluntary non-profit home Other
Home revenue
$35,354,378.00
Surplus of revenue
$290,852.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.9M
36.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.2M
Total costs $35.1M
Years in operation
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Buddy Chatfield, Manager

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Additional Policies & Features

Pets Allowed
Admission Criteria: To be a member, you or your spouse must be at least 62 years of age, possess income and resources sufficient to meet financial requirements, and be capable of independent living at your time of purchase.
Minimum Age: 62
Housekeeping: Yes
Linen Service: Yes
Utilities Included: Yes

Programs & Activities

Specific Programs
Lifestyle, Homes, Dining, Healthcare, About Us, Careers

Pricing & Financial Information

Dining & Nutrition

Food Description
Meals at The Cypress are always something to look forward to, thanks to the skill and creativity of our culinary team.
Meals Included
Yes
Meals Per Day
30
Meal Schedule
Breakfast, lunch, and dinner served daily.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Parking Available icon

Parking Available

Types of Care at The Cypress of Charlotte

Independent Living
Contact The Cypress of Charlotte

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare Long-term care insurance

Compare Independent Living around Mecklenburg County

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
The Cypress of Charlotte
SNF

Nursing Home 24/7 care needed

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte (Beverly Woods)
79
No
15
THE CYPRESS OF CHARLOTTE LLC
78.2%
$10,897,357.00
$12,901,854.00
118.4%
56.40
1/5
2/5
1/5
4/5
1
14
2
+2%
+2%
1 Bed / 2 Bed
Ambriant
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Matthews
-
No
31
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Barclay at SouthPark
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte (Beverly Woods)
-
No
62
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Gables at Druid Hills Senior Apartments
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte (Druid Hills South)
-
No
56
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Village on Morehead
HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte
-
No
58
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Places of interest near The Cypress of Charlotte

Address 7 miles from city center

Address 3442 Cypress Club Dr, Charlotte, NC 28210

Calculate Travel Distance to The Cypress of Charlotte

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

163
Total Staff
117
Employees
46
Contractors
32,356
Total Hours (Quarter)
49
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse156.8 No
Licensed Practical Nurse357.3 Yes
Certified Nursing Assistant777.8 Yes
Staff by Category
Administration
2 staff
6hs shift avg
Nursing Staff
127 staff
7.6hs shift avg
Physicians & Practitioners
4 staff
8hs shift avg
Therapy Services
24 staff
4.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
3.5hs shift avg
Dietary Services
3 staff
7.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
5.9%
of total hours from contractors
1,923 contractor hours this quarter
Certified Nursing Assistant: 18 Licensed Practical Nurse: 1 Speech Language Pathologist: 7 Physical Therapy Aide: 2 Occupational Therapy Aide: 1 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 9 Medical Director: 1 Qualified Social Worker: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant59187718,52491100%7.8
Licensed Practical Nurse341357,71691100%7.3
Registered Nurse150151,0368695%6.8
Clinical Nurse Specialist3038646673%8
Other Dietary Services Staff2026198290%6.6
Administrator1015126470%8
Mental Health Service Worker1015046369%8
Nurse Practitioner1014645864%8
Dietitian1014565763%8
Physical Therapy Aide0224105864%6.9
Speech Language Pathologist0773926470%3.3
Respiratory Therapy Technician0992886774%2.9
Physical Therapy Assistant0442375763%4
Qualified Social Worker0221534347%3.5
Occupational Therapy Aide0111061516%7.1
Occupational Therapy Assistant0114867%8
Medical Director011302730%1.1

Health Inspection History

Inspections
Total health inspections 3

North Carolina average 4


Last Health inspection on Sep 2025

Total health citations 14
Citations per inspection
4.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 14 citations resulted from standard inspections; and 1 of 14 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
23% better than North Carolina average

North Carolina average: 1.3


Serious Health citations More info 1
11% worse than North Carolina average

North Carolina average: 0.9

1 critical citation More info North Carolina average: 1.3

1 serious citation More info North Carolina average: 0.9

11 moderate citations More info North Carolina average: 17.1

1 minor citation More info North Carolina average: 1.6
Citations history (last 3 years)
Quality of Care critical citation Sep 23, 2025
Corrected

Quality of Care moderate citation May 16, 2025
Corrected

Infection Control moderate citation Mar 07, 2024
Corrected

Infection Control moderate citation Mar 07, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Life Care Services
Resident Census by Payment Source
66 Total Residents
Medicare 2 (3%)
Private Pay/Other 64 (97%)
Specialized Care Beds
20 Total Specialty Beds
25.3% of Bed Capacity
20
Alzheimer's / Dementia Beds
25.3%
Programs & Services
Residents' Group
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.3
34% worse than North Carolina average

North Carolina average: 11.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.3
56% worse than North Carolina average

North Carolina average: 20.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.6%
17% worse than North Carolina average

North Carolina average: 17.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 44.6%
91% worse than North Carolina average

North Carolina average: 23.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.7%
48% worse than North Carolina average

North Carolina average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.2%
14% worse than North Carolina average

North Carolina average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.6%
59% better than North Carolina average

North Carolina average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
82% better than North Carolina average

North Carolina average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.7%
36% better than North Carolina average

North Carolina average: 7.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.8%
13% better than North Carolina average

North Carolina average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.9%
41% worse than North Carolina average

North Carolina average: 13.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 32.3%
65% worse than North Carolina average

North Carolina average: 91.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.7%
In line with North Carolina average

North Carolina average: 94.1%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 42.3%
47% worse than North Carolina average

North Carolina average: 79.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than North Carolina average

North Carolina average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 40.7%
48% worse than North Carolina average

North Carolina average: 78.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $84K
10% higher than North Carolina average

North Carolina average: $76K

Number of fines 2
15% fewer fines than North Carolina average

North Carolina average: 2.3

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than North Carolina average

North Carolina average: 0.4

Fines amount comparison
Fines amount comparison
This facility $84K
North Carolina average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 23, 2025
$73K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 7, 2024
$11K

Last updated: Jan 2026

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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