The Cypress of Charlotte

The Cypress of Charlotte is an Independent Living Home in North Carolina

The Cypress of Charlotte is an Independent Living Home in North Carolina

The Cypress of Charlotte

3442 Cypress Club Dr, Charlotte, NC 28210 View Map

The Cypress of Charlotte is an Independent Living Home in North Carolina

The Cypress of Charlotte is an Independent Living Home in North Carolina

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Overview of The Cypress of Charlotte

Live a wondrous retirement with The Cypress of Charlotte, an astounding community set in the tranquil residential area of Cypress Club Drive, Charlotte, NC, that offers independent living. The community features luxurious and specially designed cottages and villas, providing residents with a wide range of choices for accommodation. Here, residents make the most out of their golden years with the community’s vibrant and inviting environment.

With a full calendar of enriching activities and extensive amenities, residents will not run out of things to do for leisure and wellness. Indulge in delightful and healthy meals through the community’s dining venues available all day. The community is equipped with a fireside bistro, a large community hall, a fitness center, an art studio, a library, and serene outdoor verandas, making it an enticing option for those looking to live independently in their golden years.

+1 704-714-5500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Based on deficiencies found during state health inspections.
2/5
Staffing Info Based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 65

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the North Carolina average
Occupancy rate 88.8%
Residents per day (avg) 56
Occupancy rate
88.8%
Residents per day (avg)
56

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

48% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Governmental home
City
Home revenue
$7.6M
Surplus of revenue
$4.4M
Governmental home City
Home revenue
$7,646,498.00
Surplus of revenue
$4,352,925.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.5M
150.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.3M
Total costs $27.7M
Years in operation
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Buddy Chatfield, Manager

What does this home offer?

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Housing Options: 1 Bed / 2 Bed

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Building Type: Mid-rise

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Recreational Activities

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Exercise Programs

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Parking Available

Types of Care at The Cypress of Charlotte

Independent Living
Contact The Cypress of Charlotte

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Independent Living around Mecklenburg County
The Cypress of Charlotte
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte
65
No
15
THE CYPRESS OF CHARLOTTE LLC
88.8%
$7,646,498.00
$11,475,365.00
150.1%
56.40
1/5
2/5
1/5
4/5
1
1 Bed / 2 Bed
Ambriant
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Matthews
-
No
31
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Barclay at SouthPark
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte
-
No
62
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Gables at Druid Hills Senior Apartments
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte
-
No
56
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Village on Morehead
HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte
-
No
58
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Places of interest near The Cypress of Charlotte

Address 7 miles from city center

Address 3442 Cypress Club Dr, Charlotte, NC 28210

Calculate Travel Distance to The Cypress of Charlotte

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

163
Total Staff
117
Employees
46
Contractors
32,356
Total Hours (Quarter)
49
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse156.8 No
Licensed Practical Nurse357.3 Yes
Certified Nursing Assistant777.8 Yes
Staff by Category
Administration
2 staff
6hs shift avg
Nursing Staff
127 staff
7.6hs shift avg
Physicians & Practitioners
4 staff
8hs shift avg
Therapy Services
24 staff
4.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
3.5hs shift avg
Dietary Services
3 staff
7.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
5.9%
of total hours from contractors
1,923 contractor hours this quarter
Certified Nursing Assistant: 18 Licensed Practical Nurse: 1 Speech Language Pathologist: 7 Physical Therapy Aide: 2 Occupational Therapy Aide: 1 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 9 Medical Director: 1 Qualified Social Worker: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant59187718,52491100%7.8
Licensed Practical Nurse341357,71691100%7.3
Registered Nurse150151,0368695%6.8
Clinical Nurse Specialist3038646673%8
Other Dietary Services Staff2026198290%6.6
Administrator1015126470%8
Mental Health Service Worker1015046369%8
Nurse Practitioner1014645864%8
Dietitian1014565763%8
Physical Therapy Aide0224105864%6.9
Speech Language Pathologist0773926470%3.3
Respiratory Therapy Technician0992886774%2.9
Physical Therapy Assistant0442375763%4
Qualified Social Worker0221534347%3.5
Occupational Therapy Aide0111061516%7.1
Occupational Therapy Assistant0114867%8
Medical Director011302730%1.1

Health Inspection History

Source: CMS Health Citations (Mar 2024 – Sep 2025)

3
Inspections
14
Total Citations
1
Critical (J-L)
1
Serious (G-I)
4.67
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
11
Serious (G-I)
1
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Resident Rights
3
21% of total
Quality of Life & Care
3
21% of total
Infection Control
2
14% of total
Pharmacy Services
2
14% of total
Citation Sources
Standard Inspections 13
Complaint Investigations 1
State Comparison (NC)
Avg Citations (State)
20.9
This Facility: 14
Avg Critical (State)
1.3
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 23, 2025 J Quality of CareF0689 Corrected
May 16, 2025 D Quality of CareF0684 Corrected
Mar 07, 2024 F Infection ControlF0880 Corrected
Mar 07, 2024 F Infection ControlF0881 Corrected
Mar 07, 2024 E NutritionF0812 Corrected
Mar 07, 2024 D PharmacyF0758 Corrected
Mar 07, 2024 D PharmacyF0761 Corrected
Mar 07, 2024 D Quality of CareF0689 Corrected
Mar 07, 2024 B Care PlanningF0640 Corrected
Mar 07, 2024 D Care PlanningF0641 Corrected
Mar 07, 2024 E Care PlanningF0656 Corrected
Mar 07, 2024 D Resident RightsF0578 Corrected
Mar 07, 2024 D Resident RightsF0582 Corrected
Mar 07, 2024 G Resident RightsF0583 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Life Care Services
Resident Census by Payment Source
66 Total Residents
Medicare 2 (3%)
Private Pay/Other 64 (97%)
Specialized Care Beds
20 Total Specialty Beds
30.8% of Bed Capacity
20
Alzheimer's / Dementia Beds
30.8%
Programs & Services
Residents' Group
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
15.3 Score
34% worse than avg State avg: 11.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
32.3 Score
56% worse than avg State avg: 20.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
20.6%
Lost Too Much Weight
4.7%
Urinary Tract Infection
0.5%
Depressive Symptoms
3.8%
Falls with Major Injury
4.2%
Pneumococcal Vaccine
32.3%
Antipsychotic Use
18.9%
Walking Ability Worsened
44.6%
Influenza Vaccine
96.7%
High Risk Residents with Pressure Ulcers
2.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
31.7%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
42.3% 47% worse than avg State: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg State: 1.5%
Influenza Vaccine
40.7% 48% worse than avg State: 78.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $84K State avg: $76K 10% worse than avg
Number of Fines 2 State avg: 2.3
Compared to State Average Facility: $84K | State Avg: $76K
Penalty History

Showing all 2 penalties (Mar 2024 - Sep 2025)

Sep 23, 2025 Civil Money Penalty
$73K
Mar 7, 2024 Civil Money Penalty
$11K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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