Show Inspection Reports
Total health inspections
3
North Carolina average 4
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Independent Living in Mecklenburg County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cypress of Charlotte
Independent Living in Mecklenburg County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cypress of Charlotte
Overview of The Cypress of Charlotte
Live a wondrous retirement with The Cypress of Charlotte, an astounding community set in the tranquil residential area of Cypress Club Drive, Charlotte, NC, that offers independent living. The community features luxurious and specially designed cottages and villas, providing residents with a wide range of choices for accommodation. Here, residents make the most out of their golden years with the community’s vibrant and inviting environment.
With a full calendar of enriching activities and extensive amenities, residents will not run out of things to do for leisure and wellness. Indulge in delightful and healthy meals through the community’s dining venues available all day. The community is equipped with a fireside bistro, a large community hall, a fitness center, an art studio, a library, and serene outdoor verandas, making it an enticing option for those looking to live independently in their golden years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
79
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.2%
Residents per day (avg)
56
Occupancy rate
78.2%
Residents per day (avg)
56
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
46% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit community
Home revenue
$35.4M
Surplus of revenue
$290.9K
Voluntary non-profit community
Home revenue
$35.4M
Surplus of revenue
$290.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$35.1M
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 15 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Staffing
Key information about the people who lead and staff this community.
ContactMr. Buddy Chatfield, Manager
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
Admission CriteriaTo be a member, you or your spouse must be at least 62 years of age, possess income and resources sufficient to meet financial requirements, and be capable of independent living at your time of purchase.
Minimum Age62
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Specific ProgramsLifestyle, Homes, Dining, Healthcare, About Us, Careers
Food DescriptionMeals at The Cypress are always something to look forward to, thanks to the skill and creativity of our culinary team.
Meals IncludedYes
Meals Per Day30
Meal ScheduleBreakfast, lunch, and dinner served daily.
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Parking Available
Types of Care at The Cypress of Charlotte
Independent Living
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
4 visits/inspections
2 visits/inspections triggered by complaints
1 routine inspections
Results
3 with issues
1 without issues
Latest inspection
Date
September 6, 2025
Complaint Investigation14 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
Health Inspection History
Inspections
Total health citations
14
North Carolina average 20.9
Citations per inspection
4.67
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 14 citations resulted from standard inspections; and 1 of 14 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
23% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
1
1
11% worse than North Carolina averageNorth Carolina average: 0.9
1 critical citation
1 serious citation
11 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 23, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 23, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 16, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 16, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Mecklenburg County The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
The Cypress of Charlotte
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Charlotte (Beverly Woods)
79
No
15
78.2%
4
1 Bed / 2 Bed
Ambriant
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Matthews
-
No
31
-
0
1 Bed / 2 Bed
The Barclay at SouthPark
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Charlotte (Beverly Woods)
-
No
62
-
0
1 Bed / 2 Bed
The Gables at Druid Hills Senior Apartments
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Charlotte (Druid Hills South)
-
No
56
-
0
1 Bed / 2 Bed
The Village on Morehead
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Charlotte
-
No
58
-
0
1 Bed / 2 Bed
Places of interest near The Cypress of Charlotte
7 miles from city center
Calculate Travel Distance to The Cypress of Charlotte
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
163
Employees
117
Contractors
46
Staff to resident ratio
2.47:1
33% better than North Carolina averageNorth Carolina average ratio: 1.85:1
Avg staff/day
49
Average shift
7.3 hours
9% worse than North Carolina averageNorth Carolina average: 8 hours
Total staff hours (quarter)
32,356
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
77
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
5.9%
1,923 contractor hours this quarter
Certified Nursing Assistant: 18
Respiratory Therapy Technician: 9
Speech Language Pathologist: 7
Physical Therapy Assistant: 4
Physical Therapy Aide: 2
Qualified Social Worker: 2
Licensed Practical Nurse: 1
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 59 | 18 | 77 | 18,524 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 34 | 1 | 35 | 7,716 | 91 | 100% | 7.3 |
| Registered Nurse | 15 | 0 | 15 | 1,036 | 86 | 95% | 6.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 864 | 66 | 73% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 619 | 82 | 90% | 6.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 410 | 58 | 64% | 6.9 |
| Speech Language Pathologist | 0 | 7 | 7 | 392 | 64 | 70% | 3.3 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 288 | 67 | 74% | 2.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 237 | 57 | 63% | 4 |
| Qualified Social Worker | 0 | 2 | 2 | 153 | 43 | 47% | 3.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 106 | 15 | 16% | 7.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Medical Director | 0 | 1 | 1 | 30 | 27 | 30% | 1.1 |
77 Certified Nursing Assistant
% of Days
100%
35 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
95%
3 Clinical Nurse Specialist
% of Days
73%
2 Other Dietary Services Staff
% of Days
90%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
69%
1 Nurse Practitioner
% of Days
64%
1 Dietitian
% of Days
63%
2 Physical Therapy Aide
% of Days
64%
7 Speech Language Pathologist
% of Days
70%
9 Respiratory Therapy Technician
% of Days
74%
4 Physical Therapy Assistant
% of Days
63%
2 Qualified Social Worker
% of Days
47%
1 Occupational Therapy Aide
% of Days
16%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
30%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
66 residents
Residents by payment source
Medicare
2 residents (3%)
Private pay or other
64 residents (97%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
34% worse than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.3
56% worse than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.6%
Percent of long-stay residents whose need for help with daily activities has increased
20.6%
17% worse than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
44.6%
Percent of long-stay residents whose ability to move independently worsened
44.6%
91% worse than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
48% worse than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
14% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
59% better than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
82% better than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.7%
Percent of long-stay residents who lose too much weight
4.7%
36% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.8%
Percent of long-stay residents who have depressive symptoms
3.8%
13% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.9%
Percent of long-stay residents who received an antipsychotic medication
18.9%
41% worse than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
32.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
32.3%
65% worse than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
In line with North Carolina averageNorth Carolina average: 94.1%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
42.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
42.3%
47% worse than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.7%
48% worse than North Carolina averageNorth Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$84K
10% higher than North Carolina averageNorth Carolina average: $76K
Number of fines
2
15% fewer fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$84K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 23, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 23, 2025
$73K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
$11K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Cypress of Charlotte based on CMS SNF Cost Reports.
Occupancy Rate
78.2%
↓ 0.3pp vs 2022
Net Income
$290.9K
↓ ~$4.1M vs 2022
Total Payroll
$14.1M
↑ ~$837.7K vs 2022
Profit Margin
2.7%
↓ 54.3pp vs 2022
Loading trend charts...
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