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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Live a wondrous retirement with The Cypress of Charlotte, an astounding community set in the tranquil residential area of Cypress Club Drive, Charlotte, NC, that offers independent living. The community features luxurious and specially designed cottages and villas, providing residents with a wide range of choices for accommodation. Here, residents make the most out of their golden years with the community’s vibrant and inviting environment.
With a full calendar of enriching activities and extensive amenities, residents will not run out of things to do for leisure and wellness. Indulge in delightful and healthy meals through the community’s dining venues available all day. The community is equipped with a fireside bistro, a large community hall, a fitness center, an art studio, a library, and serene outdoor verandas, making it an enticing option for those looking to live independently in their golden years.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Occupancy lower than 85% suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
46% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #13 / 67Payroll — state benchmarkedThis home is ranked 13th out of 67 homes in North Carolina.Shows total annual staff payroll benchmarked to the North Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Key information about the people who lead and staff this community.
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Parking Available
Ways to qualify for care at this community, including accepted programs.
This facility is certified for eligible Medicare services.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
The data displayed corresponds to the last 5 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
The most recent inspection on September 6, 2025, identified deficiencies related to inadequate supervision that led to a cognitively impaired resident exiting the facility unsupervised, resulting in immediate jeopardy that was later removed after corrective actions. Earlier inspections showed a pattern of deficiencies including medication administration errors, such as failure to give a prescribed probiotic leading to a yeast infection, and multiple issues with documentation, care planning, infection control, and safety measures noted in a 2024 routine inspection. Complaint investigations included one substantiated case involving resident elopement and injury, while other complaints were unsubstantiated or related to medication errors. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history indicates ongoing challenges with supervision and medication management, with some corrective steps taken following the most recent immediate jeopardy finding.
North Carolina average 4
Last Health inspection on Sep 2025
North Carolina average 20.9
North Carolina average 4.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 14 citations resulted from standard inspections; and 1 of 14 resulted from complaint investigations.
23% better than North Carolina average
North Carolina average: 1.3
1
11% worse than North Carolina average
North Carolina average: 0.9
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 23, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 16, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2024
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
The Cypress of Charlotte is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
7.0 miles from city center
Estimated distance in miles from Charlotte's city center to The Cypress of Charlotte's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
33% better than North Carolina average
North Carolina average ratio: 1.85:1
9% worse than North Carolina average
North Carolina average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This role is partially covered by contractors.
Total hours from contractors
1,923 contractor hours this quarter
| Certified Nursing Assistant | 59 | 18 | 77 | 18,524 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 34 | 1 | 35 | 7,716 | 91 | 100% | 7.3 |
| Registered Nurse | 15 | 0 | 15 | 1,036 | 86 | 95% | 6.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 864 | 66 | 73% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 619 | 82 | 90% | 6.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 410 | 58 | 64% | 6.9 |
| Speech Language Pathologist | 0 | 7 | 7 | 392 | 64 | 70% | 3.3 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 288 | 67 | 74% | 2.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 237 | 57 | 63% | 4 |
| Qualified Social Worker | 0 | 2 | 2 | 153 | 43 | 47% | 3.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 106 | 15 | 16% | 7.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Medical Director | 0 | 1 | 1 | 30 | 27 | 30% | 1.1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
66
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
34% worse than North Carolina average
North Carolina average: 11.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.3
56% worse than North Carolina average
North Carolina average: 20.6
Percent of long-stay residents whose need for help with daily activities has increased
20.6%
17% worse than North Carolina average
North Carolina average: 17.5%
Percent of long-stay residents whose ability to move independently worsened
44.6%
91% worse than North Carolina average
North Carolina average: 23.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
48% worse than North Carolina average
North Carolina average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
14% worse than North Carolina average
North Carolina average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
59% better than North Carolina average
North Carolina average: 6.3%
Percent of long-stay residents with a urinary tract infection
0.5%
82% better than North Carolina average
North Carolina average: 2.6%
Percent of long-stay residents who lose too much weight
4.7%
36% better than North Carolina average
North Carolina average: 7.4%
Percent of long-stay residents who have depressive symptoms
3.8%
13% better than North Carolina average
North Carolina average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
18.9%
41% worse than North Carolina average
North Carolina average: 13.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
32.3%
65% worse than North Carolina average
North Carolina average: 91.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
In line with North Carolina average
North Carolina average: 94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
42.3%
47% worse than North Carolina average
North Carolina average: 79.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than North Carolina average
North Carolina average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.7%
48% worse than North Carolina average
North Carolina average: 78.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
10% higher than North Carolina average
North Carolina average: $76K
15% fewer fines than North Carolina average
North Carolina average: 2.3
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than North Carolina average
North Carolina average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 23, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
Last updated: Jan 2026
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| The Cypress of Charlotte |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Charlotte (Beverly Woods) | 79 | No | 15 | 78.2% | 4 | 1 Bed / 2 Bed |
| Ambriant |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Matthews (Weddington) | - | No | 31 | - | 0 | 1 Bed / 2 Bed |
| The Barclay at SouthPark |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Charlotte (Beverly Woods) | - | No | 62 | - | 0 | 1 Bed / 2 Bed |
| The Gables at Druid Hills Senior Apartments |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Charlotte (Druid Hills South) | - | No | 56 | - | 0 | 1 Bed / 2 Bed |
| The Village on Morehead |
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. |
Charlotte (South End) | - | No | 58 | - | 0 | 1 Bed / 2 Bed |
Historical financial and operational data for The Cypress of Charlotte based on CMS SNF Cost Reports.
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