Inspection Reports for The Fountains Skilled Nursing Care

The inspection was an unannounced complaint investigation visit triggered by allegations that facility staff did not provide adequate supervision to a resident in care and did not seek medical attention in a timely manner.

The investigation found that the facility staff checked on the resident at least every two hours and contacted hospice regularly regarding the resident's condition. The written plan of care required frequent checks but did not specify exact frequency. There was insufficient evidence to prove the allegations; therefore, both allegations were found to be unsubstantiated or unfounded.

The complaint investigation was unsubstantiated regarding inadequate supervision and unfounded regarding failure to seek medical attention in a timely manner. The findings concluded there was no preponderance of evidence to prove the alleged violations occurred.

An unannounced complaint investigation was conducted due to an allegation that staff mismanaged residents' medication.

The investigation found that a substitute medication technician accidentally gave medication intended for one resident to another resident with the same first name. The incident was immediately reported and investigated, with no ill effects to the resident. Refresher training for staff and methods to flag residents with the same names were planned.

The complaint alleging staff mismanagement of residents' medication was substantiated based on the preponderance of evidence.

Licensing Program Analysts arrived unannounced to conduct an annual inspection to ensure compliance with Title 22 regulations.

The inspection found the facility compliant with no deficiencies cited. The facility had adequate food supplies, operational safety detectors, secured medication storage, and reviewed resident and staff files.

This unannounced case management visit was conducted in response to the facility submitting a death report.

The licensing program analyst obtained a copy of some documents from the resident's file. No deficiencies were cited during this visit.

This was an unannounced annual visit conducted as a required one-year inspection of the facility.

The inspection found no deficiencies. Several staff and resident files were reviewed, and multiple topics were discussed during the visit.

The inspection was an unannounced complaint investigation visit triggered by an allegation that staff forced a resident to take medication.

The Licensing Program Analyst conducted interviews and reviewed medication records but could not prove or disprove the allegation due to conflicting accounts. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that staff forced a resident to take medication. The investigation found conflicting statements between staff and resident regarding medication administration, resulting in an unsubstantiated finding.

Unannounced complaint investigation visit conducted due to a complaint received on 2023-08-25 alleging that staff spoke inappropriately to a resident.

The investigation found that the staff denied any ill intent and the resident felt humiliated by the staff's loud and boisterous voice. No witnesses could be contacted, and the Licensing Program Analyst was unable to prove or disprove the allegation. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that staff spoke inappropriately to a resident. The allegation was investigated and found to be unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by a complaint alleging that staff caused a resident to fall while in care and that the facility does not have backup emergency services for residents.

The investigation found the allegation that staff caused a resident to fall while in care to be unsubstantiated due to conflicting accounts and lack of evidence. The complaint regarding lack of backup emergency services was found to be unfounded as the facility has a written emergency plan and complies with regulations.

The complaint investigation was unannounced and conducted by Evaluator Kerry Hiratsuka. The allegation that staff caused a resident to fall was unsubstantiated due to insufficient evidence. The allegation that the facility lacks backup emergency services was found to be unfounded as the facility has appropriate emergency plans and procedures.

This was an unannounced annual inspection visit conducted as a required one-year evaluation of the facility.

The inspection found no deficiencies. The facility was observed to have appropriate infection control measures with staff wearing surgical masks, and the physical environment was described in detail.

The visit was an unannounced complaint investigation conducted in response to a complaint received on 2022-09-22 alleging multiple issues including improper staff training, unattended residents, untimely response to alerts, retention of residents needing higher care, uncomfortable accommodations, and forced early sleeping.

The investigation found all allegations to be unfounded or unsubstantiated. Staff training met requirements, residents and staff interviews indicated no issues with supervision or care, and no evidence supported the complaint allegations.

The complaint investigation was unannounced and addressed allegations of improper staff training, unattended residents, untimely response to alerts, retention of residents requiring higher care, uncomfortable accommodations, forced early sleeping, denial of restroom use, lack of privacy, residents left soiled, falls, and delayed medical attention. The findings determined the allegations were unfounded or unsubstantiated due to lack of evidence and interviews.

This unannounced case management visit was conducted in response to an incident reported to the Licensing Program Analyst (LPA) while conducting an annual inspection at the sister facility. The visit addressed the evacuation of the facility due to smoke in the building earlier that morning.

The facility was evacuated at approximately 6:30 AM due to smoke, with residents outside for about fifteen minutes. The fire department cleared the building for re-occupation, and all residents returned inside. The licensee's engineering staff checked and cleared the building, and emergency evacuation procedures were properly conducted. No residents or staff were injured during the evacuation. No deficiencies were cited.

The visit was an unannounced Case Management - Incident visit conducted in response to an incident reported by the Director of Assisted Living Services regarding a resident who died unexpectedly on 2022-07-06.

The Licensing Program Analyst discussed the incident with the facility representative and determined that no extra documentation was required at this time, but further investigation is needed. No deficiencies were cited during the visit.

The inspection was an unannounced Required-1 Year Inspection focusing on the infection control domain as part of the annual case management continuation.

The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of the inspection.

The inspection was an unannounced Required-1 Year Inspection focusing on the infection control domain to ensure health and safety compliance at the facility.

The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of the inspection.

An unannounced complaint investigation was conducted following a complaint received on 12/18/2020 regarding the facility being in disrepair.

The Licensing Program Analyst concluded that the complaint was unsubstantiated after interviews and investigation, finding no evidence of violations. No deficiencies were cited.

The complaint alleged that the facility was in disrepair. After investigation, the complaint was found to be unsubstantiated due to lack of preponderance of evidence.