The Glen Retirement System
The Glen Retirement System
The Glen Retirement System is a Senior Living Home in Louisiana
The Glen Retirement System is a Senior Living Home in Louisiana
Peacefully nestled in the idyllic neighborhood of Shreveport, LA, The Glen Retirement System is an exceptional community that offers independent living, assisted living, memory care, and skilled nursing. With two distinct independent living residences, the community features a variety of specially designed accommodations for residents’ comfort and convenience. Here, residents enjoy a hassle-free lifestyle with housekeeping and maintenance services.
A carefully curated calendar of exciting events and enriching programs is conducted, encouraging residents to interact with their surroundings and live actively. Residents also enjoy a variety of dining options with multiple dining venues that aim to satisfy their dietary needs and preferences. The community is equipped with many state-of-the-art amenities, creating the ideal setting for the finest retirement experience.
Cynthia Reese serves as the Director of Clinical Operations and Administrator of Village Health Care at The Glen Retirement System. She oversees clinical services and operations, ensuring high-quality care and a supportive environment for residents. Cynthia's leadership is integral to maintaining the community’s commitment to exceptional health care and resident well-being.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Dining Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
Parking Available
Types of Care at The Glen Retirement System
Comparison Chart
The information below is reported by the Louisiana Department of Health, Health Standards Section.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For self-sufficient seniors seeking community and minimal assistance.
For self-sufficient seniors seeking community and minimal assistance.
For self-sufficient seniors seeking community and minimal assistance.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near The Glen Retirement System
10.2 miles from city center
403 E Flournoy Lucas Rd, Shreveport, LA 71115
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 7.4 | Yes |
| Licensed Practical Nurse | 37 | 10.4 | Yes |
| Certified Nursing Assistant | 95 | 7.5 | Yes |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 68 | 27 | 95 | 27,276 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 19 | 18 | 37 | 10,087 | 91 | 100% | 10.4 |
| Registered Nurse | 9 | 1 | 10 | 1,264 | 89 | 98% | 7.4 |
| Speech Language Pathologist | 0 | 3 | 3 | 826 | 66 | 73% | 6.6 |
| Dietitian | 1 | 0 | 1 | 464 | 62 | 68% | 7.5 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 435 | 58 | 64% | 7.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 419 | 63 | 69% | 5.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 404 | 67 | 74% | 6 |
| Nurse Practitioner | 1 | 0 | 1 | 395 | 50 | 55% | 7.9 |
| Qualified Social Worker | 0 | 3 | 3 | 381 | 65 | 71% | 5.9 |
| Physical Therapy Aide | 0 | 1 | 1 | 339 | 58 | 64% | 5.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 192 | 24 | 26% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Medical Director | 0 | 1 | 1 | 20 | 9 | 10% | 2.2 |
Health Inspection History
Source: CMS Health Citations (May 2023 – May 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (LA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| May 15, 2025 | E | Abuse/Neglect | F0604 | Corrected |
| May 15, 2025 | E | Abuse/Neglect | F0605 | Corrected |
| May 15, 2025 | E | Environmental | F0908 | Corrected |
| May 15, 2025 | E | Pharmacy | F0761 | Corrected |
| May 15, 2025 | E | Quality of Care | F0686 | Corrected |
| May 15, 2025 | E | Quality of Care | F0695 | Corrected |
| May 15, 2025 | D | Care Planning | F0641 | Corrected |
| May 15, 2025 | E | Care Planning | F0656 | Corrected |
| Feb 12, 2025 | D | Quality of Care | F0689 | Corrected |
| Sep 04, 2024 | E | Quality of Care | F0684 | Corrected |
| Sep 04, 2024 | D | Quality of Care | F0689 | Corrected |
| Aug 06, 2024 | D | Quality of Care | F0700 | Corrected |
| Jun 24, 2024 | E | Abuse/Neglect | F0604 | Corrected |
| May 08, 2024 | E | Quality of Care | F0697 | Corrected |
| Apr 11, 2024 | E | Nutrition | F0812 | Corrected |
| Apr 11, 2024 | E | Care Planning | F0637 | Corrected |
| Apr 11, 2024 | E | Care Planning | F0640 | Corrected |
| Dec 19, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| May 10, 2023 | D | Quality of Care | F0678 | Corrected |
| May 10, 2023 | D | Care Planning | F0658 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Specialized Care Beds
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Louisiana Seniors
- General: Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: High demand in urban areas.
- Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
- General: Age 60+, Louisiana resident, at risk of nursing home.
- Income Limits: ~$1,800/month (varies).
- Asset Limits: $5,000 (individual).
- LA Specifics: Limited funding; rural focus.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
- General: Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
- Income Limits (2025): $943/month (individual), $1,415/month (couple).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Medically Needy Spend-Down option available.
- Services: ADL/IADL assistance (20-32 hours/week, varies by need).
- General: Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
- Income Limits (2025): No strict limit; Medicaid portion $2,901/month max.
- Asset Limits: $2,000 (individual) for Medicaid; none for Medicare-only.
- LA Specifics: Limited centers (e.g., Baton Rouge, Lafayette).
- Services: Adult day care, medical care, personal care, transportation, drugs, respite.
- General: Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): $2,901/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Includes transitional support from nursing homes.
- Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
- General: Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
- Income Limits (2025): $943/month (individual), $1,415/month (couple).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Medically Needy Spend-Down available.
- Services: Personal care, adult day care, limited in-home supports.
- General: Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
- Income Limits (2025): No strict limit; prioritizes low-income.
- Asset Limits: None specified.
- LA Specifics: Focus on urban and rural elder abuse cases.
- Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
- General: Age 65+, Louisiana resident, no/low prescription coverage.
- Income Limits (2025): Varies by linked program; ~$30,000/year suggested.
- Asset Limits: None specified.
- LA Specifics: Bridges gaps in Medicare Part D coverage.
- Services: Prescription cost reduction (up to 50% discounts), application assistance.
- General: Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
- Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
- Asset Limits: ~$155,356 (2025 net worth limit).
- LA Specifics: High veteran population in rural areas.
- Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
Claim What’s Yours Financial Aid for Louisiana Seniors
Community Choices Waiver
Requirements:
- General:Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:High demand in urban areas.
Benefits without Contact:
- Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
Louisiana Elderly and Disabled Adults Program
Requirements:
- General:Age 60+, Louisiana resident, at risk of nursing home.
- Income Limits:~$1,800/month (varies).
- Asset Limits:$5,000 (individual).
- LA Specifics:Limited funding; rural focus.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Long Term-Personal Care Services (LT-PCS)
Requirements:
- General:Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
- Income Limits (2025):$943/month (individual), $1,415/month (couple).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Medically Needy Spend-Down option available.
Benefits without Contact:
- Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
- Income Limits (2025):No strict limit; Medicaid portion $2,901/month max.
- Asset Limits:$2,000 (individual) for Medicaid; none for Medicare-only.
- LA Specifics:Limited centers (e.g., Baton Rouge, Lafayette).
Benefits without Contact:
- Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Adult Day Health Care (ADHC) Waiver
Requirements:
- General:Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):$2,901/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Includes transitional support from nursing homes.
Benefits without Contact:
- Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Aged, Blind, and Disabled (ABD) Medicaid
Requirements:
- General:Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
- Income Limits (2025):$943/month (individual), $1,415/month (couple).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Medically Needy Spend-Down available.
Benefits without Contact:
- Services: Personal care, adult day care, limited in-home supports.
Louisiana Elderly Protective Services (EPS)
Requirements:
- General:Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
- Income Limits (2025):No strict limit; prioritizes low-income.
- Asset Limits:None specified.
- LA Specifics:Focus on urban and rural elder abuse cases.
Benefits without Contact:
- Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Senior Rx Program
Requirements:
- General:Age 65+, Louisiana resident, no/low prescription coverage.
- Income Limits (2025):Varies by linked program; ~$30,000/year suggested.
- Asset Limits:None specified.
- LA Specifics:Bridges gaps in Medicare Part D coverage.
Benefits without Contact:
- Services: Prescription cost reduction (up to 50% discounts), application assistance.
Veterans Aid and Attendance (A&A) Benefit
Requirements:
- General:Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
- Income Limits (2025):Net income minus medical expenses < $1,984/month (individual with A&A).
- Asset Limits:~$155,356 (2025 net worth limit).
- LA Specifics:High veteran population in rural areas.
Benefits without Contact:
- Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
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