The Glen Retirement System
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Shreveport, LA
The Glen Retirement System
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Shreveport, LA
Peacefully nestled in the idyllic neighborhood of Shreveport, LA, The Glen Retirement System is an exceptional community that offers independent living, assisted living, memory care, and skilled nursing. With two distinct independent living residences, the community features a variety of specially designed accommodations for residents’ comfort and convenience. Here, residents enjoy a hassle-free lifestyle with housekeeping and maintenance services.
A carefully curated calendar of exciting events and enriching programs is conducted, encouraging residents to interact with their surroundings and live actively. Residents also enjoy a variety of dining options with multiple dining venues that aim to satisfy their dietary needs and preferences. The community is equipped with many state-of-the-art amenities, creating the ideal setting for the finest retirement experience.
Walk Score: 27 / 100 Rank #239 / 343Walk Score — State benchmarkedThis home is ranked 239th out of 343 homes we track in Louisiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Louisiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Emergency SystemsYes
Safety FeaturesElectronically secured building, 24-hour staffing
Rehabilitation Services
Short-Term Rehab
Minimum Age62+
Fitness Center
Library
Salon
Spa
Dining
Courtyard
Garden
Patio
Walking Paths
Housekeeping
Wellness Program
Religious Services
Volunteer Program
What does this home offer?
No pets allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Social and Recreational Activities
Exercise Programs
Swimming Pool
Parking Available
Living Spaces & Floor Plans for The Glen Retirement System
Places of interest near The Glen Retirement System
8.2 miles from city center
Estimated distance in miles from Shreveport's city center to The Glen Retirement System's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Heritage Manor of Stratmore Nursing & Rehab Ctr | NH HOS MC SNF | Shreveport | 142
Facility
142
LA AVG
113
Rank
#69 / 259 |
80.3%
Facility
80.3%
LA AVG
72.4%
Rank
#58 / 169 | +11% | 3.89
Facility
3.89
LA AVG
4.14
Rank
#91 / 192 | +13% | -6% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 199 | 6
Facility
6
LA AVG
25.7
Rank
#3 / 199 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#38 / 199 | - | 114 | - |
12
Facility
12
LA AVG
40
Rank
#311 / 343 | Catherine Day | $13.4MFiscal year ending 12/2023
Facility
$13.4MFiscal year ending 12/2023
LA AVG
$9.8M
Rank
#31 / 192 | $5.3MFiscal year ending 12/2023
Facility
$5.3MFiscal year ending 12/2023
LA AVG
$4.5M
Rank
#49 / 192 | 39.5%Fiscal year ending 12/2023
Facility
39.5%Fiscal year ending 12/2023
LA AVG
47.9%
Rank
#165 / 191 | 195486 | ||||
| Spring Lake Skilled Nursing and Rehabilitation | NH HOS MC PC RC SNF | Shreveport (Caddo Parish) | 160
Facility
160
LA AVG
113
Rank
#31 / 259 |
75.3%
Facility
75.3%
LA AVG
72.4%
Rank
#91 / 169 | +4% | 3.42
Facility
3.42
LA AVG
4.14
Rank
#137 / 192 | -70% | -18% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 199 | 14
Facility
14
LA AVG
25.7
Rank
#31 / 199 | 2.8
Facility
2.8
LA AVG
3.9
Rank
#33 / 199 | - | 120 | - |
42
Facility
42
LA AVG
40
Rank
#150 / 343 | Sdb Holdings | $14.9MFiscal year ending 12/2023
Facility
$14.9MFiscal year ending 12/2023
LA AVG
$9.8M
Rank
#21 / 192 | $5.3MFiscal year ending 12/2023
Facility
$5.3MFiscal year ending 12/2023
LA AVG
$4.5M
Rank
#50 / 192 | 35.6%Fiscal year ending 12/2023
Facility
35.6%Fiscal year ending 12/2023
LA AVG
47.9%
Rank
#178 / 191 | 195344 | ||||
| Heritage Manor South | NH HOS MC SNF | Shreveport (Caddo Parish) | 145
Facility
145
LA AVG
113
Rank
#59 / 259 |
74.5%
Facility
74.5%
LA AVG
72.4%
Rank
#93 / 169 | +3% | 4.38
Facility
4.38
LA AVG
4.14
Rank
#48 / 192 | +41% | +6% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 199 | 18
Facility
18
LA AVG
25.7
Rank
#54 / 199 | 3.6
Facility
3.6
LA AVG
3.9
Rank
#87 / 199 | - | 108 | A+ |
29
Facility
29
LA AVG
40
Rank
#224 / 343 | Jacob Banaka | $11.5MFiscal year ending 12/2023
Facility
$11.5MFiscal year ending 12/2023
LA AVG
$9.8M
Rank
#48 / 192 | $5.1MFiscal year ending 12/2023
Facility
$5.1MFiscal year ending 12/2023
LA AVG
$4.5M
Rank
#64 / 192 | 44.1%Fiscal year ending 12/2023
Facility
44.1%Fiscal year ending 12/2023
LA AVG
47.9%
Rank
#115 / 191 | 195408 | ||||
| Southern Oaks Nursing & Rehabilitation Center | NH HOS MC RC SNF | Shreveport (Caddo Parish) | 61
Facility
61
LA AVG
113
Rank
#223 / 259 |
90.2%
Facility
90.2%
LA AVG
72.4%
Rank
#29 / 169 | +25% | 4.32
Facility
4.32
LA AVG
4.14
Rank
#58 / 192 | -23% | +4% | $116.6k
Facility
$116.6k
LA AVG
$107.9k
Rank
#164 / 199 | 13
Facility
13
LA AVG
25.7
Rank
#26 / 199 | 2.6
Facility
2.6
LA AVG
3.9
Rank
#27 / 199 | 4 | 55 | - |
32
Facility
32
LA AVG
40
Rank
#208 / 343 | Clifton Hatcher | $5.7MFiscal year ending 03/2024
Facility
$5.7MFiscal year ending 03/2024
LA AVG
$9.8M
Rank
#172 / 192 | $3.2MFiscal year ending 03/2024
Facility
$3.2MFiscal year ending 03/2024
LA AVG
$4.5M
Rank
#147 / 192 | 56.6%Fiscal year ending 03/2024
Facility
56.6%Fiscal year ending 03/2024
LA AVG
47.9%
Rank
#25 / 191 | 195558 |
Financial Assistance for
Nursing Home in Louisiana
The Glen Retirement System is located in Shreveport, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Frequently Asked Questions about The Glen Retirement System
What neighborhood is The Glen Retirement System in?
The Glen Retirement System is in the Ellerbe Woods neighborhood of Shreveport.
Is The Glen Retirement System in a walkable area?
The Glen Retirement System has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Does The Glen Retirement System have different floorplan options?
Yes — see the floorplan options available at The Glen Retirement System on this page.
Are pets allowed at The Glen Retirement System?
No, The Glen Retirement System has a no-pet policy.
Are there photos of The Glen Retirement System?
Yes — there are 22 photos of The Glen Retirement System in the photo gallery on this page.
What is the address of The Glen Retirement System?
The Glen Retirement System is located at 403 E Flournoy Lucas Rd, Shreveport, LA 71115.
What is the phone number of The Glen Retirement System?
(318) 798-3500 will put you in contact with the team at The Glen Retirement System.
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