Total health inspections
2
Tennessee average 3.5
Last Health inspection on Apr 2022
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Independent Living in Brentwood
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heritage at Brentwood
Independent Living in Brentwood
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heritage at Brentwood
Overview of The Heritage at Brentwood
Set in the neighborhood of Brentwood, Tennessee, The Heritage at Brentwood is a welcoming senior living community that offers independent living. Sprawled on 48 acres of beautifully maintained grounds, the community provides residents with a peaceful living environment with their stunning accommodations and inviting common spaces. Offering LifeCare®, the community ensures residents have access to other levels of care, including assisted living, memory care, skilled nursing, and rehabilitation.
Various activities like fitness classes, lectures, and events are available to make sure residents are able to enjoy a fulfilling and purposeful retirement experience. Residents also benefit from having access to a variety of amenities, such as a fitness center, pool, and refreshing walking and biking paths. Delicious and nutritious meals are also offered to elevate residents’ quality of life even more.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
77
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.2%
Residents per day (avg)
63
Occupancy rate
88.2%
Residents per day (avg)
63
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
67% of new residents, often for short stays.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$33.6M
Operating loss
-$607.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$33,620,180.00
Operating loss
$-607,541.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$34.2M
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number445488
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jon Tagatz, Executive Director
What does this home offer?
Housing Options: 1 Bed / 2 Bed / 3 Bed
Building Type: 3-story
Dining Services
Parking Available
Transportation Services
Housekeeping Services
Types of Care at The Heritage at Brentwood
Independent Living
Health Inspection History
Inspections
Total health citations
6
Tennessee average 15.4
Citations per inspection
3
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
6 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 20, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 20, 2022
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 20, 2022
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 20, 2022
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 29, 2019
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 29, 2019
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 29, 2019
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 29, 2019
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Brentwood The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
The Heritage at Brentwood
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Brentwood
77
No
7
1 Bed / 2 Bed / 3 Bed
26
88.2%
A+
Places of interest near The Heritage at Brentwood
4.2 miles from city center
900 Heritage Way, Brentwood, TN 37027
Calculate Travel Distance to The Heritage at Brentwood
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
105
Employees
82
Contractors
23
Staff to resident ratio
9.55:1
432% better than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
45
Average shift
7.3 hours
12% worse than Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
29,953
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
37
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
9%
2,689 contractor hours this quarter
Licensed Practical Nurse: 7
Speech Language Pathologist: 3
Feeding Assistant: 2
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Physical Therapy Assistant: 2
Qualified Social Worker: 2
Registered Nurse: 1
Administrator: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 37 | 0 | 37 | 13,450 | 91 | 100% | 8.1 |
| Registered Nurse | 20 | 1 | 21 | 5,639 | 91 | 100% | 8 |
| Licensed Practical Nurse | 8 | 7 | 15 | 1,836 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,832 | 91 | 100% | 7 |
| Medication Aide/Technician | 4 | 0 | 4 | 1,279 | 89 | 98% | 7 |
| Nurse Practitioner | 3 | 0 | 3 | 968 | 65 | 71% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 968 | 66 | 73% | 8.3 |
| Physical Therapy Aide | 0 | 2 | 2 | 656 | 64 | 70% | 5.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 507 | 67 | 74% | 4.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Administrator | 0 | 1 | 1 | 472 | 59 | 65% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 273 | 72 | 79% | 2.2 |
| Feeding Assistant | 0 | 2 | 2 | 260 | 65 | 71% | 2.2 |
| Qualified Social Worker | 0 | 2 | 2 | 198 | 57 | 63% | 3.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 140 | 33 | 36% | 4.2 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
37 Certified Nursing Assistant
% of Days
100%
21 Registered Nurse
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
100%
4 Medication Aide/Technician
% of Days
98%
3 Nurse Practitioner
% of Days
71%
2 RN Director of Nursing
% of Days
73%
2 Physical Therapy Aide
% of Days
70%
3 Speech Language Pathologist
% of Days
74%
1 Occupational Therapy Aide
% of Days
67%
1 Administrator
% of Days
65%
1 Dental Services Staff
% of Days
65%
1 Clinical Nurse Specialist
% of Days
64%
2 Respiratory Therapy Technician
% of Days
79%
2 Feeding Assistant
% of Days
71%
2 Qualified Social Worker
% of Days
63%
2 Physical Therapy Assistant
% of Days
36%
1 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
11 residents
Residents by payment source
Medicare
3 residents (27.3%)
Private pay or other
8 residents (72.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
21% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
29% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
9% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.3%
Percent of long-stay residents whose ability to move independently worsened
15.3%
29% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.7%
44% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
23% worse than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.6%
Percent of long-stay high risk residents with pressure ulcers
1.6%
70% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
76% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
16% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
84% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.0%
Percent of long-stay residents who received an antipsychotic medication
10.0%
39% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
23% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
11% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Heritage at Brentwood based on CMS SNF Cost Reports.
Occupancy Rate
88.2%
↑ 4.4pp vs 2022
Net Income
-$607,541
↑ ~$1.6M vs 2022
Total Payroll
$12,217,703
↑ ~$1.2M vs 2022
Profit Margin
-6.8%
↑ 0.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Tennessee Seniors
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