Total health inspections
2
Tennessee average 3.5
Last Health inspection on Apr 2022
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Heritage at Brentwood
Nursing Home & Independent Living · Brentwood, TN
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Heritage at Brentwood
Nursing Home & Independent Living · Brentwood, TN
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Heritage at Brentwood accepts Medicare and private pay.
Overview of The Heritage at Brentwood
Set in the neighborhood of Brentwood, Tennessee, The Heritage at Brentwood is a welcoming senior living community that offers independent living. Sprawled on 48 acres of beautifully maintained grounds, the community provides residents with a peaceful living environment with their stunning accommodations and inviting common spaces. Offering LifeCare®, the community ensures residents have access to other levels of care, including assisted living, memory care, skilled nursing, and rehabilitation.
Various activities like fitness classes, lectures, and events are available to make sure residents are able to enjoy a fulfilling and purposeful retirement experience. Residents also benefit from having access to a variety of amenities, such as a fitness center, pool, and refreshing walking and biking paths. Delicious and nutritious meals are also offered to elevate residents’ quality of life even more.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 10th out of 172 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 10th out of 172 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 1m per day
Rank #10 / 172Nurse hours — State benchmarkedThis home is ranked 10th out of 172 homes in Tennessee for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Tennessee avg
+37%
Standout metric
Registered Nurse (RN) is +98% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 10m per day | ▲ 98% State avg: 35m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 43m per day | ▼ 34% State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 34m per day | ▲ 20% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 49m per day | ▲ 14% State avg: 3h 21m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 19% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 37m per day | ▲ 59% State avg: 23m per day · National avg: 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy rate
88.2%
Rank #70 / 303Occupancy rate — State benchmarkedThis home is ranked 70th out of 303 homes in Tennessee for occupancy rate. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 303. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
145 days
26 years in operation Rank #229 / 385Years in operation — State benchmarkedThis home is ranked 229th out of 385 homes in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 7 / 100 Rank #472 / 554Walk Score — State benchmarkedThis home is ranked 472nd out of 554 homes in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
CMS Certification Number445488
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jon Tagatz, Executive Director
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Since 2019 · 7 years of data
6 citations
3 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Tennessee state average
Overall vs. TN average
3 Worse
Metrics worse than Tennessee average:
• Total citations (50% above)
• Citations per year (50% above)
• Total inspections (50% above) 1 At Avg Metrics at Tennessee average:
• Citations per inspection (at TN avg) 0 Better No metrics in this bucket.
• Total citations (50% above)
• Citations per year (50% above)
• Total inspections (50% above) 1 At Avg Metrics at Tennessee average:
• Citations per inspection (at TN avg) 0 Better No metrics in this bucket.
Latest Inspection
April 20, 2022
Annual Inspection
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 4 | This facility has 50% more total citations than a typical Tennessee nursing home (6 vs. TN avg 4).↑ 50% worse |
|
Citations per year
Average citations per year since 2019.
| 0.9 | 0.6 | This facility has 50% more citations per year than a typical Tennessee nursing home (0.9 vs. TN avg 0.6).↑ 50% worse |
|
Citations per inspection
Average citations per inspection.
| 2 | 2 | This facility has citations per inspection in line with the Tennessee average (2 vs. TN avg 2).— At avg |
Inspections
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 2 | This facility has 50% more total inspections than a typical Tennessee nursing home (3 vs. TN avg 2).↑ 50% worse |
Health Inspection History
Inspections
Total health citations
6
Rank #24 / 176Health citations — State benchmarkedThis home is ranked 24th out of 176 homes in Tennessee for health citations. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 15.4
Citations per inspection
3
Rank #42 / 176Citations per inspection — State benchmarkedThis home is ranked 42nd out of 176 homes in Tennessee for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Tennessee averageTennessee average: 1.1
Serious health citations
0
100% better than Tennessee averageTennessee average: 0.6
Citations history (last 7 years)
Quality of Care moderate citation
Apr 20, 2022
Corrected
Resident Rights moderate citation
Apr 20, 2022
Corrected
Pharmacy moderate citation
Jan 29, 2019
Corrected
Pharmacy moderate citation
Jan 29, 2019
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
102
Employees
87
Contractors
15
Staff to resident ratio
9.27 : 1
430% more staff per resident than Tennessee average
Avg staff/day
44
Average shift
7.4 hours
11% worse than Tennessee average
Total staff hours (quarter)
29,797
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 20 RN Staff are full-time employees. No contractors work on this role.
20
All 20 RN Staff are full-time employees. No contractors work on this role.
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 14 LPN Staff are full-time employees. No contractors work on this role.
14
All 14 LPN Staff are full-time employees. No contractors work on this role.
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 36 CNA Staff are full-time employees. No contractors work on this role.
36
All 36 CNA Staff are full-time employees. No contractors work on this role.
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
9.4%
2,810 contractor hours this quarter
Speech Language Pathologist: 4
Feeding Assistant: 2
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Physical Therapy Assistant: 2
Medical Director: 1
Administrator: 1
Qualified Social Worker: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 36 | 0 | 36 | 13,048 | 92 | 100% | 8 |
| Registered Nurse | 20 | 0 | 20 | 4,990 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 14 | 0 | 14 | 2,981 | 92 | 100% | 8.1 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,863 | 90 | 98% | 7.3 |
| Medication Aide/Technician | 5 | 0 | 5 | 939 | 83 | 90% | 6 |
| Nurse Practitioner | 2 | 0 | 2 | 896 | 63 | 68% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 895 | 65 | 71% | 8.4 |
| Physical Therapy Aide | 0 | 2 | 2 | 774 | 68 | 74% | 6 |
| Speech Language Pathologist | 0 | 4 | 4 | 607 | 76 | 83% | 4.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 0 | 1 | 1 | 448 | 56 | 61% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 339 | 81 | 88% | 2.6 |
| Feeding Assistant | 0 | 2 | 2 | 264 | 66 | 72% | 2.2 |
| Qualified Social Worker | 0 | 1 | 1 | 220 | 50 | 54% | 4.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 102 | 23 | 25% | 4.4 |
| Medical Director | 0 | 1 | 1 | 56 | 14 | 15% | 4 |
36 Certified Nursing Assistant
% of Days
100%
20 Registered Nurse
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
98%
5 Medication Aide/Technician
% of Days
90%
2 Nurse Practitioner
% of Days
68%
2 RN Director of Nursing
% of Days
71%
2 Physical Therapy Aide
% of Days
74%
4 Speech Language Pathologist
% of Days
83%
1 Clinical Nurse Specialist
% of Days
67%
1 Administrator
% of Days
61%
1 Occupational Therapy Aide
% of Days
61%
1 Dental Services Staff
% of Days
59%
2 Respiratory Therapy Technician
% of Days
88%
2 Feeding Assistant
% of Days
72%
1 Qualified Social Worker
% of Days
54%
2 Physical Therapy Assistant
% of Days
25%
1 Medical Director
% of Days
15%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
21% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
29% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
9% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.3%
Percent of long-stay residents whose ability to move independently worsened
15.3%
29% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.7%
44% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
23% worse than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.6%
Percent of long-stay high risk residents with pressure ulcers
1.6%
70% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
76% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
16% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
84% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.0%
Percent of long-stay residents who received an antipsychotic medication
10.0%
39% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
23% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.8%
11% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
67% of new residents, often for short stays.
Typical stay
7 - 8 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
11
Medicare
3
27.3% of residents
Private pay or other
8
72.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Heritage at Brentwood based on CMS SNF Cost Reports.
Occupancy Rate
88.2%
↑ 4.4pp vs 2022
Net Income
-$607.5K
↑ ~$1.6M vs 2022
Total Payroll
$12.2M
↑ ~$1.2M vs 2022
Profit Margin
-6.8%
↑ 0.3pp vs 2022
Finances and operations
Privately-owned community
Operated by a single business entity.
Home revenue
$33.6M
Operating loss
-$607.5K
Privately-owned community
Operated by a single business entity.
Home revenue
$33.6M Rank #4 / 176Revenue — State benchmarkedThis home is ranked 4th out of 176 homes in Tennessee for revenue. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$607.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #14 / 176Payroll — State benchmarkedThis home is ranked 14th out of 176 homes in Tennessee for payroll. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$12.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #14 / 176Payroll — State benchmarkedThis home is ranked 14th out of 176 homes in Tennessee for payroll. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$34.2M
What does this home offer?
Housing Options: 1 Bed / 2 Bed / 3 Bed
Building Type: 3-story
Parking Available
Transportation Services
Housekeeping Services
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Heritage at Brentwood
4.2 miles from city center
Estimated distance in miles from Brentwood's city center to The Heritage at Brentwood's address, calculated via Google Maps.
Calculate Travel Distance to The Heritage at Brentwood
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Financial Assistance for
Nursing Home in Tennessee
The Heritage at Brentwood is located in Brentwood, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Frequently Asked Questions about The Heritage at Brentwood
Is The Heritage at Brentwood in a walkable area?
The Heritage at Brentwood has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are there photos of The Heritage at Brentwood?
Yes — there are 4 photos of The Heritage at Brentwood in the photo gallery on this page.
What is the address of The Heritage at Brentwood?
The Heritage at Brentwood is located at 900 Heritage Way, Brentwood, TN 37027, United States.
What is the phone number of The Heritage at Brentwood?
(615) 564-4900 will put you in contact with the team at The Heritage at Brentwood.
Is The Heritage at Brentwood Medicare or Medicaid certified?
Yes — The Heritage at Brentwood is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
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