Inspection Reports for
The Kensington Redondo Beach

801 S Pacific Coast Hwy, Redondo Beach, CA 90277, United States, CA, 90277

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 0.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

90% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 89% occupied

Based on a December 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

0 30 60 90 120 150 Jul 2021 May 2022 Jun 2022 Apr 2023 Jul 2024 Dec 2025 Dec 2025

Inspection Report

Complaint Investigation
Census: 117 Capacity: 132 Deficiencies: 0 Date: Dec 10, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate the allegation that staff do not allow residents to choose their own physician.

Complaint Details
The complaint alleged that staff do not allow residents to choose their own physician. The investigation found no evidence to support this allegation, and it was deemed unsubstantiated.
Findings
The investigation included interviews with staff and residents and review of relevant documents. All interviewed staff and residents confirmed that residents are allowed to choose their own physicians and that the facility did not refuse any physician access. The allegation was found to be unsubstantiated due to insufficient evidence to prove the violation.

Report Facts
Capacity: 132 Census: 117

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with the Department during the investigation and named in findings
Pamela BunkerLicensing EvaluatorConducted the complaint investigation
Stephanie CifuentesSupervisorSupervisor named in the report

Inspection Report

Complaint Investigation
Census: 115 Capacity: 132 Deficiencies: 0 Date: Dec 2, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations that facility staff were not properly reporting incidents and were not ensuring a resident received podiatry care as needed.

Complaint Details
The complaint involved two main allegations: 1) Facility staff were not properly reporting incidents, specifically that only two out of six falls were reported for Resident #1 and paperwork was incomplete; 2) Facility staff were not ensuring Resident #1 received podiatry care as ordered. Both allegations were investigated through record reviews and interviews and found to be unsubstantiated.
Findings
Based on record reviews and multiple staff and witness interviews, the Department found no evidence to support the allegations. The investigation concluded that incidents were reported appropriately and podiatry care was provided as required. The allegations were determined to be unsubstantiated.

Report Facts
Facility capacity: 132 Census: 115 Number of falls alleged unreported: 4 Number of staff interviewed: 12 Number of resident records reviewed: 10 Number of witness interviews: 7

Employees mentioned
NameTitleContext
Janie AcostaDirector of NursingMet with Licensing Program Analyst during investigation and named in findings
Regina CloydLicensing Program AnalystConducted the complaint investigation

Inspection Report

Annual Inspection
Census: 112 Capacity: 132 Deficiencies: 0 Date: Aug 1, 2025

Visit Reason
An unannounced required annual inspection was conducted to evaluate the facility's compliance with licensing requirements.

Findings
The facility was found to be in compliance with all licensing requirements. Resident rooms and common areas were properly maintained, staff and resident records were complete, and no deficiencies were cited during the inspection.

Report Facts
Residents on hospice: 20 Licensed capacity: 132 Current census: 112 Staff records reviewed: 10 Resident records reviewed: 10 Residents' medication reviewed: 4 Hot water temperature: 119 Hot water temperature: 120.1

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analysts during inspection
Rachael MartinezAssociate Executive DirectorReceived copy of the report and participated in exit interview
Regina CloydLicensing Program AnalystConducted the inspection
Antonine RichardLicensing Program AnalystConducted the inspection

Inspection Report

Annual Inspection
Census: 112 Capacity: 132 Deficiencies: 0 Date: Aug 1, 2025

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements and assess the facility's conditions and operations.

Findings
The inspection found the facility to be in compliance with no deficiencies cited. Resident rooms and common areas were clean and hazard-free, staff and resident records were complete, and safety measures were properly maintained.

Report Facts
Residents on hospice: 20 Licensed capacity: 132 Current census: 112 Staff records reviewed: 10 Resident records reviewed: 10 Residents' medication reviewed: 4 Hot water temperature: 119 Hot water temperature: 120.1

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with during inspection
Rachael MartinezAssociate Executive DirectorReceived copy of report during exit interview
Regina CloydLicensing Program AnalystConducted the inspection
Antonine RichardLicensing Program AnalystConducted the inspection

Inspection Report

Annual Inspection
Census: 117 Capacity: 132 Deficiencies: 0 Date: Jul 27, 2024

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements and facility operations.

Findings
The facility was found to be in compliance with no deficiencies cited. All reviewed staff and resident records met required standards, and the facility environment was clean, safe, and well-maintained.

Report Facts
Staff records reviewed: 7 Resident records reviewed: 9 Residents' medication reviewed: 3 Hot water temperature: 116 Hot water temperature: 116.7 Facility capacity: 132 Current census: 117

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analyst during inspection and participated in exit interview
Regina CloydLicensing Program AnalystConducted the inspection
Ulysses CoronelLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Annual Inspection
Census: 117 Capacity: 132 Deficiencies: 0 Date: Jul 27, 2024

Visit Reason
An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements and assess the facility's conditions and operations.

Findings
The facility was found to be in compliance with no deficiencies cited. All reviewed staff and resident records met required standards, and the facility environment was clean, safe, and well-maintained.

Report Facts
Staff records reviewed: 7 Resident records reviewed: 9 Residents medication reviewed: 3 Licensed capacity: 132 Current census: 117 Hot water temperature: 116 Hot water temperature: 116.7

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analyst during inspection and participated in exit interview
Regina CloydLicensing Program AnalystConducted the inspection
Ulysses CoronelSupervisorSupervisor overseeing the inspection

Inspection Report

Annual Inspection
Census: 119 Capacity: 132 Deficiencies: 0 Date: Aug 16, 2023

Visit Reason
An unannounced annual visit was conducted to evaluate the facility's compliance with licensing requirements and overall operations.

Findings
The facility was found to be in compliance with all applicable regulations. No deficiencies were cited during the visit. The physical plant, kitchen, common areas, safety measures, infection control, medication storage, and file reviews were all satisfactory.

Report Facts
Resident files reviewed: 10 Staff and Executive Director files reviewed: 10 Residents interviewed: 7 Staff interviewed: 10 Medications reviewed: 10 Perishable food supply: 4 Non-perishable food supply: 10

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analyst during inspection and exit interview
Wendy GibbsLicensing Program AnalystConducted the inspection visit
Eva M AlvarezLicensing Program ManagerNamed in report header

Inspection Report

Annual Inspection
Census: 119 Capacity: 132 Deficiencies: 0 Date: Aug 16, 2023

Visit Reason
An unannounced annual visit was conducted by Licensing Program Analyst Wendy Gibbs to evaluate the facility's compliance with regulatory standards.

Findings
The facility was found to be in good condition with no deficiencies cited. All areas including physical plant, apartments, bathrooms, kitchen, common areas, safety, infection control, and medication management met regulatory requirements. Residents and staff files contained required documentation, and interviews indicated satisfaction with services.

Report Facts
Residents' medication files reviewed: 10 Resident files reviewed: 10 Staff and Executive Director files reviewed: 10 Residents interviewed: 7 Staff interviewed: 10 Fire safety inspection date: Aug 29, 2023 Last emergency drill date: Aug 6, 2023 Food supply duration: 4 Food supply duration: 10

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analyst during the visit and participated in exit interview
Wendy GibbsLicensing Program AnalystConducted the unannounced annual inspection visit

Inspection Report

Census: 117 Capacity: 132 Deficiencies: 0 Date: Apr 10, 2023

Visit Reason
The visit was an initial case management visit conducted by Licensing Program Analyst Ana Soto to address an incident involving resident R#1's aggressive behavior and subsequent hospitalization.

Findings
Resident R#1 exhibited aggressive behavior that staff could not control, leading to paramedics and police involvement. R#1 was hospitalized, placed on hospice, and passed away on 02/08/2023. Relevant medical and incident records were obtained and reviewed.

Report Facts
Facility capacity: 132 Census: 117

Employees mentioned
NameTitleContext
Amy AdamRNMet with Licensing Program Analyst during the visit and involved in incident management
Ana SotoLicensing Program AnalystConducted the initial case management visit
Robert MayAdministratorFacility administrator listed in the report

Inspection Report

Census: 117 Capacity: 132 Deficiencies: 0 Date: Apr 10, 2023

Visit Reason
The visit was an initial case management visit conducted by Licensing Program Analyst Ana Soto to address an incident involving resident R#1's aggressive behavior and subsequent hospitalization.

Findings
Resident R#1 exhibited aggressive behavior requiring intervention by staff and paramedics; R#1 was hospitalized and later placed on hospice before passing away. Relevant medical and incident records were obtained and reviewed.

Employees mentioned
NameTitleContext
Amy AdamRNMet with Licensing Program Analyst during the visit and involved in managing resident R#1's care.
Ana SotoLicensing Program AnalystConducted the initial case management visit and evaluation.

Inspection Report

Complaint Investigation
Capacity: 132 Deficiencies: 0 Date: Nov 10, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations that facility staff were withholding residents' mail and that the facility administrator did not spend sufficient time at the facility.

Complaint Details
The complaint investigation was unsubstantiated based on interviews with staff and residents, review of mail distribution procedures, resident rosters, and the administrator's work schedule. There was no preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation found no evidence to support the allegations. Interviews and record reviews showed that mail was properly distributed and the administrator was present and available at the facility as required. Therefore, the allegations were unsubstantiated.

Report Facts
Facility capacity: 132

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorNamed in relation to allegations and investigation findings
Ana SotoLicensing Program AnalystConducted the complaint investigation
Janae HammondLicensing Program ManagerNamed in report header and signature section

Inspection Report

Complaint Investigation
Capacity: 132 Deficiencies: 0 Date: Nov 10, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations that facility staff were withholding residents' mail and that the facility administrator did not spend sufficient time at the facility.

Complaint Details
The complaint investigation was triggered by allegations that staff were withholding residents' mail and that the facility administrator did not spend enough time at the facility. After interviews with staff and residents and review of relevant documents, the allegations were found to be unsubstantiated.
Findings
The investigation, which included interviews and record reviews, found no evidence to support the allegations. Mail was distributed daily according to documented procedures, and the Executive Director was present at the facility regularly as confirmed by staff, residents, and his work schedule. Therefore, the allegations were unsubstantiated.

Report Facts
Facility capacity: 132

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation and mentioned in findings regarding administrator presence
Ana SotoLicensing Program AnalystConducted the complaint investigation
Janae HammondSupervisorSupervisor overseeing the complaint investigation

Inspection Report

Complaint Investigation
Census: 22 Capacity: 132 Deficiencies: 1 Date: Sep 26, 2022

Visit Reason
Unannounced complaint investigation conducted due to allegations that staff denied resident family visits and other communication with family.

Complaint Details
The complaint investigation was substantiated. Allegations included staff denying resident family visits and other communication with family. The investigation found that the facility was abiding by a POA's request to restrict visitors and communication, but the POA does not have the legal right to restrict visitors or communication. The facility's actions posed a potential health and safety risk for persons in care.
Findings
The investigation substantiated the allegations that staff denied resident family visits and other communication with family based on a Power of Attorney's (POA) restrictions, which the POA is not authorized to impose. The facility was found to be non-compliant with regulations regarding visitor and communication rights.

Deficiencies (1)
Failure to allow visitors, including ombudspersons and advocacy representatives, to visit privately during reasonable hours and without prior notice, infringing on residents' rights.
Report Facts
Capacity: 132 Census: 22 Deficiencies cited: 1 Plan of Correction Due Date: Oct 7, 2022

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorNamed in findings related to visitor and communication restrictions
Ana SotoLicensing Program AnalystConducted the complaint investigation
Janae HammondLicensing Program ManagerOversaw the complaint investigation report

Inspection Report

Complaint Investigation
Census: 22 Capacity: 132 Deficiencies: 1 Date: Sep 26, 2022

Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint received on 2022-05-16 regarding allegations that staff denied resident family visits and other communication with family.

Complaint Details
The complaint was substantiated. Allegations included staff denying resident family visits and other communication with family. The investigation revealed that the facility followed POA instructions which do not legally restrict visitation or communication rights of the resident.
Findings
The investigation found that the facility was abiding by the Power of Attorney's (POA) requests to restrict certain family members from visiting or communicating with resident R1, but the POA does not have the legal right to restrict visitors or communication. The allegations were substantiated based on interviews, record reviews, and observations.

Deficiencies (1)
To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This was not met as evidenced by denial of visitation based on POA restrictions.
Report Facts
Capacity: 132 Census: 22 Deficiency count: 1 Plan of Correction Due Date: Oct 7, 2022

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorNamed in findings related to visitation restrictions and exit interview
Ana SotoLicensing Program AnalystConducted complaint investigation
Janae HammondSupervisorSupervisor overseeing complaint investigation

Inspection Report

Complaint Investigation
Census: 113 Capacity: 132 Deficiencies: 0 Date: Jun 26, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility was not following COVID-19 protocols.

Complaint Details
The complaint alleged that the facility was not following COVID-19 protocols. The investigation included interviews with the Executive Director, Director of Nursing, Haven Supervisor, staff, and residents, as well as record reviews and a tour of the Haven Unit. The Department of Public Health had also conducted a site visit with no concerns. The allegation was found unsubstantiated.
Findings
The investigation found that the facility was following the latest COVID-19 protocols, including resident and staff testing, use of PPE, and separation of residents by COVID status. The allegation was unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 132 Census: 113

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation and exit interview
Ana SotoLicensing Program AnalystConducted the complaint investigation
Janae HammondLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 113 Capacity: 132 Deficiencies: 0 Date: Jun 26, 2022

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that the facility was not following COVID-19 protocols.

Complaint Details
The complaint alleged that the facility was not following COVID-19 protocols. The investigation included interviews with the Executive Director, Director of Nursing, Haven Supervisor, staff, and residents, as well as record reviews and a tour of the Haven Unit. The allegation was found to be unsubstantiated.
Findings
The investigation found that the facility was following the latest COVID-19 protocols, including resident and staff testing, use of PPE, and separation of residents by COVID status. The allegation was unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 132 Census: 113 Complaint received date: May 6, 2022

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation and exit interview
Ana SotoLicensing Program AnalystConducted complaint investigation
Janae HammondSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 22 Capacity: 132 Deficiencies: 0 Date: May 23, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations that staff denied resident family visits and other communication with family.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff denying resident family visits and other communication with family. The facility followed POA instructions restricting certain family members' visits and communications. Interviews with staff and review of legal documents supported the facility's compliance.
Findings
The investigation found that the facility was abiding by the Power of Attorney's (POA) requests regarding visitation and communication restrictions. Interviews and record reviews did not substantiate the allegations, and there was no preponderance of evidence to prove the alleged violations occurred.

Report Facts
Capacity: 132 Census: 22

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation and involved in findings
Ana SotoLicensing Program AnalystConducted the complaint investigation

Inspection Report

Complaint Investigation
Census: 22 Capacity: 132 Deficiencies: 0 Date: May 23, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations that staff denied resident family visits and other communication with family.

Complaint Details
The complaint investigation was triggered by allegations that staff denied resident family visits and other communication with family. The allegations were unsubstantiated after interviews with the Executive Director, Dementia Unit Manager, and review of relevant documents including the Notarized Durable Power of Attorney.
Findings
The investigation found that the facility was abiding by the Power of Attorney's (POA) instructions regarding visitation restrictions. Interviews and records did not substantiate the allegations, and there was no preponderance of evidence to prove the alleged violations occurred. The allegations were determined to be unsubstantiated.

Report Facts
Capacity: 132 Census: 22

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation
Ana SotoLicensing Program AnalystConducted complaint investigation
Janae HammondSupervisorSupervisor overseeing investigation

Inspection Report

Complaint Investigation
Census: 115 Capacity: 132 Deficiencies: 0 Date: May 16, 2022

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility was not following COVID-19 protocols.

Complaint Details
The complaint alleged that the facility was not following COVID-19 protocols. The investigation found all interviewed staff and residents agreed the facility followed the latest COVID-19 protocols. The allegation was unsubstantiated.
Findings
The investigation included interviews and record reviews, and found that the facility was following the latest COVID-19 protocols, including resident and staff testing, use of PPE, and separation of residents by COVID status. The allegation was unsubstantiated due to lack of evidence.

Report Facts
Capacity: 132 Census: 115

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with during investigation and participated in interviews
Ana SotoLicensing Program AnalystConducted the complaint investigation
Janae HammondLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 115 Capacity: 132 Deficiencies: 0 Date: May 16, 2022

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to an allegation that the facility was not following COVID-19 protocols.

Complaint Details
The complaint alleged that the facility was not following COVID-19 protocols. The investigation found no evidence to substantiate this allegation, and it was deemed unsubstantiated.
Findings
The investigation included interviews and record reviews, and found that the facility was following the latest COVID-19 protocols, including resident and staff testing, use of PPE, and separation of residents by COVID status. The allegation was determined to be unsubstantiated.

Report Facts
Capacity: 132 Census: 115

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with during investigation and named in findings
Ana SotoLicensing Program AnalystConducted the complaint investigation
Janae HammondSupervisorNamed as supervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 95 Capacity: 132 Deficiencies: 0 Date: Jul 22, 2021

Visit Reason
An unannounced complaint investigation was conducted based on a complaint received on 05/26/2021 alleging that staff do not ensure resident's toileting needs are met.

Complaint Details
The complaint alleged that staff do not ensure resident's toileting needs are met. The allegation was found unsubstantiated after investigation including interviews with staff, residents, and review of records.
Findings
The investigation included interviews and record reviews and found that the resident in question was a temporary respite resident with a temporary physical disability receiving therapy. Interviews and documentation indicated that the resident's toileting needs were being met and the allegation was unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 132 Census: 95

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation and named in findings
Julie LaceyDirector of NursingInterviewed during complaint investigation
Raquel MartinezHuman Resources ManagerInterviewed during complaint investigation
Ana SotoLicensing Program AnalystConducted the complaint investigation

Inspection Report

Complaint Investigation
Census: 95 Capacity: 132 Deficiencies: 0 Date: Jul 22, 2021

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2021-05-26 regarding staff not ensuring residents' toileting needs are met.

Complaint Details
The complaint alleged that staff did not ensure resident's toileting needs were met. The investigation found no evidence to substantiate this allegation, concluding it was unsubstantiated.
Findings
The investigation included interviews, record reviews, and facility tours. The allegation that staff did not ensure residents' toileting needs were met was found to be unsubstantiated due to lack of preponderance of evidence. Residents and staff interviews indicated that toileting needs were being met and the resident in question was temporary and receiving therapy.

Report Facts
Facility capacity: 132 Resident census: 95

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorInterviewed during complaint investigation and named in findings
Julie LaceyDirector of NursingInterviewed during complaint investigation
Raquel MartinezHuman Resources ManagerInterviewed during complaint investigation

Inspection Report

Annual Inspection
Census: 95 Capacity: 132 Deficiencies: 0 Date: Jul 20, 2021

Visit Reason
An unannounced annual required visit and infection control inspection were conducted to evaluate compliance with regulations and infection control practices at the facility.

Findings
No deficiencies were observed during the inspection. The facility was found to be in excellent repair with all safety and infection control measures in place, including sanitizing stations, PPE supplies, and proper medication storage.

Report Facts
Fire extinguishers: 10 Hot water temperature: 111 PPE supply duration: 30 Resident ambulatory count: 38 Resident non-ambulatory count: 60 Bedrooms: 116 Bathrooms: 133

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analyst during inspection and participated in exit interview
Raquel MartinezBusiness DirectorParticipated in facility tour during inspection
Ana SotoLicensing Program AnalystConducted the inspection and infection control survey
Janae HammondLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Annual Inspection
Census: 95 Capacity: 132 Deficiencies: 0 Date: Jul 20, 2021

Visit Reason
An unannounced annual required visit and infection control inspection was conducted to evaluate compliance with licensing regulations and infection control practices.

Findings
The facility was found to be in excellent repair with no deficiencies observed. Infection control practices were in place including sanitizing stations, visitor screening, mask usage, and an approved mitigation plan. Medications and staff files were current, and safety equipment was operational.

Report Facts
Fire extinguishers: 10 Hot water temperature: 111 PPE supply duration: 30 Resident ambulatory count: 38 Resident non-ambulatory count: 60 Bedrooms: 116 Bathrooms: 133

Employees mentioned
NameTitleContext
Robert MayExecutive DirectorMet with Licensing Program Analyst during inspection and participated in exit interview
Ana SotoLicensing Program AnalystConducted the inspection and infection control survey
Raquel MartinezBusiness DirectorParticipated in facility tour during inspection

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