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Independent Living Home

The Legacy at Willow Bend

Independent Living Home

The Legacy at Willow Bend

6101 Ohio Dr, Plano, TX 75024 View map
Overview of The Legacy at Willow Bend

The Legacy at Willow Bend is a premier senior living community located in Plano, TX, that offers independent living, assisted living, and memory care services to its residents. They boast of their luxury surroundings and accommodations, delicious dining options, as well as five star service and amenities. Their community programs aim to keep residents active and socially engaged, and at the same time fulfilled and excited to live their retirement years to the fullest.

This senior living community offers chef prepared meals with special diet accommodations, access to fitness and aquatics center, as well as access to their full service salon. With a promise of a luxury, worry-free lifestyle, The Legacy at Willow Bend also offers weekly housekeeping and interior and exterior maintenance.

(972) 468-6200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Texas average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Texas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Texas average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Texas average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 44m per day

This home provides 52% more nursing time per resident than the Texas average.

Texas average: 3h 46m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Texas
Occupancy rate 96.5%
Residents per day (avg) 57
Occupancy rate
96.5%
Residents per day (avg)
57

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

57% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

42% of new residents, often for short stays.

Typical stay 11 - 12 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Voluntary non-profit community
Home revenue
$29.7M
Surplus of revenue
$696.8K
Voluntary non-profit community
Home revenue
$29,746,646.00
Surplus of revenue
$696,758.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.1M
40.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.0M
Total costs $29.0M
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 45 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
97%
In line with Texas average
Occupied beds
69 / 72
Average residents 75 per day

License details

Facility type
Assisted Living
Status Licensed
Expiration July 24, 2027
County: COLLIN

Additional licensing details

License number: 147866
Year opened: 7/24/2008

Ownership & operating entity

The Legacy at Willow Bend is legally operated by THE LEGACY WILLOW BEND, INC., and administrated by DEANNA STANSBURY.

Management company: THE SENIOR LEGACY COMMUNITIES, INC
Owner: THE LEGACY WILLOW BEND, INC
Ownership type: Nonprofit Organization

Type Of Units

Alzheimer's Units
20 units
Total beds
72 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Eddie Feldman, Director of Sales and Mar
Administrator email: [email protected]

Care Services

Provides Memory Care
Alzheimer's Certification

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Legacy at Willow Bend

Independent Living Assisted Living Memory Care Nursing Home
Contact The Legacy at Willow Bend

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

1 with citations

0 without citations

Texas average: 1 inspection with citations

2 total citations

2 health citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Health Inspection History

Inspections
Total health inspections 3

Texas average 7.4


Last Health inspection on Sep 2024

Total health citations 17

Texas average 25.9

Citations per inspection
5.67

Texas average 3.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 17 citations resulted from standard inspections; and 7 of 17 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Texas average

Texas average: 2


Serious Health citations More info 0
100% better than Texas average

Texas average: 0.4

0 critical citations More info Texas average: 2

0 serious citations More info Texas average: 0.4

17 moderate citations More info Texas average: 23

0 minor citations More info Texas average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Sep 19, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Sep 19, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Sep 19, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 19, 2024
Corrected

Compare Independent Living around Plano The information below is reported by the Texas Health and Human Services Commission.

The Legacy at Willow Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Plano
232
A+
45
17
THE LEGACY WILLOW BEND, INC.
2
2
-
Private Rooms
Atria at Canyon Creek
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Plano (Franklin Park At Canyon Creek)
-
-
17
-
-
-
-
-
1 Bed / 2 Bed / 3 Bed
Park Residences at Plano Active Senior Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Texas 75094
-
-
30
-
-
-
-
-
1 Bed / 2 Bed
Preston Place
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Plano (Preston Place Apartments)
-
-
76
-
-
-
-
-
1 Bed / 2 Bed
Conservatory at Plano
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Plano (The Harvard)
-
A+
40
-
-
-
-
-
1 Bed / 2 Bed

Living Spaces & Floor Plans

The Legacy At Willow Bend P3
The Legacy At Willow Bend P2
The Legacy At Willow Bend P1
The Legacy At Willow Bend P4

Places of interest near The Legacy at Willow Bend

Address 8.1 miles from city center — 2.58 miles to nearest hospital (Texas Back Institute - Plano)

Address 6101 Ohio Dr, Plano, TX 75024

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 105
Employees 93
Contractors 12
Staff to resident ratio 1.81:1
20% better than Texas average

Texas average ratio: 1.51:1

Avg staff/day 47
Average shift 8.3 hours
0% compared with Texas average

Texas average: 8.1 hours

Total staff hours (quarter) 35,331
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

1.6%

562 contractor hours this quarter

Feeding Assistant: 4 Diagnostic X-ray Services Staff: 3 Occupational Therapy Assistant: 2 Occupational Therapy Aide: 1 Medical Director: 1 Other Physician: 1
Staff by category
Certified Nursing Assistant4104116,62091100%8
Registered Nurse120125,22091100%10.3
Licensed Practical Nurse100104,00891100%10.5
Respiratory Therapy Technician3031,2936571%7.4
Physical Therapy Assistant4041,2067886%6.8
Speech Language Pathologist3031,0177886%7.3
RN Director of Nursing2029266571%7.7
Medication Aide/Technician3038516571%12.1
Physical Therapy Aide3035707178%8
Qualified Social Worker2025227077%6.8
Clinical Nurse Specialist3035176470%7.9
Administrator1015046369%8
Nurse Practitioner1014966268%8
Dietitian1014285156%8.4
Mental Health Service Worker1014125257%7.9
Diagnostic X-ray Services Staff0331994752%3.7
Other Social Services Staff3031801719%6
Feeding Assistant0441514448%3.1
Medical Director011982629%3.8
Other Physician011782629%3
Occupational Therapy Aide011281314%2.1
Occupational Therapy Assistant022944%2.1
41 Certified Nursing Assistant
% of Days 100%
12 Registered Nurse
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
3 Respiratory Therapy Technician
% of Days 71%
4 Physical Therapy Assistant
% of Days 86%
3 Speech Language Pathologist
% of Days 86%
2 RN Director of Nursing
% of Days 71%
3 Medication Aide/Technician
% of Days 71%
3 Physical Therapy Aide
% of Days 78%
2 Qualified Social Worker
% of Days 77%
3 Clinical Nurse Specialist
% of Days 70%
1 Administrator
% of Days 69%
1 Nurse Practitioner
% of Days 68%
1 Dietitian
% of Days 56%
1 Mental Health Service Worker
% of Days 57%
3 Diagnostic X-ray Services Staff
% of Days 52%
3 Other Social Services Staff
% of Days 19%
4 Feeding Assistant
% of Days 48%
1 Medical Director
% of Days 29%
1 Other Physician
% of Days 29%
1 Occupational Therapy Aide
% of Days 14%
2 Occupational Therapy Assistant
% of Days 4%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
58 residents
Residents by payment source
Medicare
24 residents (41.4%)
Medicaid
2 residents (3.4%)
Private pay or other
32 residents (55.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.4
49% better than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
20% better than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.9%
27% better than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 13.8%
12% better than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.7%
28% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 10.3%
260% worse than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.5%
43% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.6%
5% worse than Texas average

Texas average: 97.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
11% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
74% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.4%
12% better than Texas average

Texas average: 88.0%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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