The Monarch at Richardson

The Monarch at Richardson is an Assisted Living Home in Texas

The Monarch at Richardson is an Assisted Living Home in Texas

The Monarch at Richardson

1493 Richardson Dr, Richardson, TX 75080 View Map

The Monarch at Richardson is an Assisted Living Home in Texas

The Monarch at Richardson is an Assisted Living Home in Texas

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Overview of The Monarch at Richardson

The Monarch at Richardson is a luxurious memory care with an assisted living community that provides a comfortable environment in a stimulating atmosphere. The upscale home in Richardson offers a professional care staff that ensures that residents can create memorable moments through the elevated lifestyle and experiences provided in the community. A home that encourages, empowers, and elevates the lifestyles of its seniors for an enhanced aging experience.
The Monarch’s residential living is centered on the independence and flexibility of its residents through amenities and services such fitness classes, medication management, fine-dining style experience, housekeeping, laundry, and transportation services. Exclusive programs include its Valero™ Memory Care Program and Valero™ Signature Programs that focus on holistic wellness.

+1 972-284-0516

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.58/day
Overall rating Info Based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Based on deficiencies found during state health inspections.
3/5
Staffing Info Based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 114

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 55.2%
Residents per day (avg) 83
Occupancy rate
55.2%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 years

Private pay

31% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

42% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Individual
Home revenue
$5.7M
Loss
-$120.9K
Proprietary home Individual
Home revenue
$5,749,042.00
Loss
$-120,928.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
32.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.4M
Total costs $5.3M
Bed community size
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
LICENSED
Facility Type
Assisted Living
License Expiration
January 11, 2028

Additional licensing details

License number: 307643
CMS Certification Number: 676098
County: DALLAS

Ownership & operating entity

The Monarch at Richardson is legally operated by SABRA TRS HOLDINGS, LLC, and administrated by KIM HORN.

Management company: RICHARDSON SA OPCO, LLC
Owner: SABRA TRS HOLDINGS, LLC
Ownership type: Limited Liability Company (LLC)

Type Of Units

Alzheimer's Units
28 units
Total beds
114 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator email: [email protected]

Care Services

Provides Memory Care
Alzheimer's Certification
Contact The Monarch at Richardson

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

2 visits/inspections

Results

2 with citations

0 without citations

Texas average: 45 visits/inspections

Texas average: 9 complaint visits

Texas average: 28 inspections

2 citations

1 health citation 1 life safety citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

Texas average: 6 life safety citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Texas average: 1 enforcement action

Inspection Report Summary for The Monarch at Richardson

The Monarch at Richardson underwent a comprehensive inspection on February 25, 2022, resulting in two state standard violations. The Health Code was cited for one deficiency, while the Life Safety Code accounted for the remaining issue. Specifically, the facility failed to ensure compliance with other applicable chapters of the Life Safety Code, NFPA 101, which was corrected between December 5 and 6, 2019. No Health Code deficiencies were listed during this inspection. The facility had no state standard violations related to building maintenance or resident care. Overall, the inspection revealed two minor infractions that were largely addressed in a timely manner.

Comparison Chart

The information below is reported by the Texas Health and Human Services Commission.
Compare Assisted Living around Richardson
The Monarch at Richardson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richardson
124
No
A+
39
THE PLAZA AT RICHARDSON LTC PARTNERS INC.
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$4,752,517.00
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82.90
2/5
3.5797
3/5
1/5
4/5
3
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Appletree Court
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richardson
110
No
-
68
SPE APPLETREE COURT MANAGEMENT LLC
-
-
-
-
-
-
-
-
-
-
-
-
Arden Courts of Richardson
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Richardson
60
Yes
-
48
ARDEN COURTS 410 BUCKINGHAM ROAD, LLC
-
-
-
-
-
-
-
-
-
-
-
-
The Heritage House of Richardson
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Richardson
9
No
-
11
THE HERITAGE HOUSE OF PLANO, LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Evergreen at Richardson
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Richardson
-
No
-
47
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Monarch at Richardson

Address 1.5 miles from city center

Address 1493 Richardson Dr, Richardson, TX 75080

Calculate Travel Distance to The Monarch at Richardson

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

77
Total Staff
76
Employees
1
Contractors
28,591
Total Hours (Quarter)
35
Avg Staff/Day
9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse79.5 No
Licensed Practical Nurse1310.5 No
Certified Nursing Assistant289.4 No
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
57 staff
9.6hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
13 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7hs shift avg
Dietary Services
1 staff
8.5hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
6 contractor hours this quarter
Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant2802811,81691100%9.4
Licensed Practical Nurse130135,55691100%10.5
Medication Aide/Technician5052,76191100%9.7
Registered Nurse7071,6728796%9.5
RN Director of Nursing4041,5776976%8.6
Speech Language Pathologist4049328391%7.7
Physical Therapy Assistant4049228796%5.8
Qualified Social Worker2026676673%7
Dietitian1015206167%8.5
Nurse Practitioner1015206571%8
Mental Health Service Worker1015206571%8
Administrator1014966268%8
Respiratory Therapy Technician2024785763%6.7
Physical Therapy Aide2021123437%2.9
Occupational Therapy Aide10136910%4
Medical Director011633%2

Health Inspection History

Source: CMS Health Citations (Feb 2023 – Jun 2025)

10
Inspections
41
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.1
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
40
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
8
20% of total
Quality of Life & Care
7
17% of total
Resident Rights
6
15% of total
Infection Control
4
10% of total
Abuse, Neglect & Exploitation
2
5% of total
Administration
1
2% of total
Citation Sources
Standard Inspections 27
Complaint Investigations 16
Infection Control 1
State Comparison (TX)
Avg Citations (State)
25.9
This Facility: 41
Avg Critical (State)
2
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 26, 2025 F EnvironmentalF0925 Corrected
Jun 26, 2025 D Infection ControlF0880 Corrected
Jun 26, 2025 F NutritionF0812 Corrected
Jun 26, 2025 E PharmacyF0761 Corrected
Jun 26, 2025 D Quality of CareF0690 Corrected
Jun 26, 2025 D Quality of CareF0694 Corrected
Jun 26, 2025 D Resident RightsF0584 Corrected
May 13, 2025 E Abuse/NeglectF0609 Corrected
Sep 27, 2024 E Care PlanningF0660 Corrected
Sep 27, 2024 E Resident RightsF0624 Corrected
Sep 05, 2024 D Resident RightsF0585 Corrected
May 09, 2024 D Infection ControlF0880 Corrected
May 09, 2024 E NutritionF0812 Corrected
May 09, 2024 E PharmacyF0755 Corrected
May 09, 2024 D Quality of CareF0689 Corrected
May 09, 2024 D Resident RightsF0550 Corrected
Apr 04, 2024 D Abuse/NeglectF0609 Corrected
Apr 04, 2024 D Care PlanningF0656 Corrected
Jul 18, 2023 D Infection ControlF0880 Corrected
Jul 18, 2023 D Care PlanningF0656 Corrected
Mar 23, 2023 E AdministrationF0850 Corrected
Mar 23, 2023 E Infection ControlF0880 Corrected
Mar 23, 2023 E Nursing ServicesF0727 Corrected
Mar 23, 2023 C Nursing ServicesF0732 Corrected
Mar 23, 2023 F NutritionF0803 Corrected
Mar 23, 2023 D NutritionF0805 Corrected
Mar 23, 2023 E NutritionF0806 Corrected
Mar 23, 2023 F NutritionF0812 Corrected
Mar 23, 2023 D PharmacyF0755 Corrected
Mar 23, 2023 E PharmacyF0756 Corrected
Mar 23, 2023 E PharmacyF0758 Corrected
Mar 23, 2023 E PharmacyF0759 Corrected
Mar 23, 2023 D PharmacyF0761 Corrected
Mar 23, 2023 D Quality of CareF0677 Corrected
Mar 23, 2023 E Quality of CareF0679 Corrected
Mar 23, 2023 E Quality of CareF0680 Corrected
Mar 23, 2023 E Care PlanningF0842 Corrected
Mar 23, 2023 D Resident RightsF0550 Corrected
Feb 28, 2023 D PharmacyF0761 Corrected
Feb 28, 2023 E Quality of CareF0677 Corrected
Feb 10, 2023 D Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Creative Solutions in Healthcare
Resident Census by Payment Source
80 Total Residents
Medicare 8 (10%)
Medicaid 44 (55%)
Private Pay/Other 28 (35%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.7 Score
13% worse than avg Texas avg: 8.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
17.4 Score
9% worse than avg Texas avg: 16.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
23.0%
Lost Too Much Weight
3.1%
Urinary Tract Infection
0.4%
Depressive Symptoms
1.2%
Falls with Major Injury
5.1%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
10.0%
Walking Ability Worsened
11.9%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
5.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
17.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
88.8% Near average Texas: 90.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.4% 68% worse than avg Texas: 1.4%
Influenza Vaccine
93.3% 6% better than avg Texas: 88.0%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $18K Texas avg: $80K 78% better than avg
Number of Fines 3 Texas avg: 2.5
Compared to Texas Average Facility: $18K | Texas Avg: $80K
Penalty History

Showing all 3 penalties (Feb 2023 - May 2023)

May 8, 2023 Civil Money Penalty
$2K
Apr 17, 2023 Civil Money Penalty
$5K
Feb 28, 2023 Civil Money Penalty
$10K

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Claim What’s Yours: Financial Aid for Texas Seniors

Program
State Program Name
Eligibility
Benefits
Community Care for the Aged and Disabled (CCAD)
TX Medicaid CCAD
  • General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TX Specifics: Large state; rural access challenges.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
Texas Community Care Services
  • General: Age 60+, Texas resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TX Specifics: Limited funding; high demand in urban areas.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Area Agency on Aging (AAA) Services
  • General: Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Texas Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TX Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Texas Comprehensive Energy Assistance Program (CEAP)
  • General: Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Texas Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed.
  • TX Specifics: High rural demand; includes grandparent caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • TX Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Texas VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • TX Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Exemption for Seniors
Texas Senior Property Tax Exemption
Official government program page
  • General: Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025): None; tax-based eligibility.
  • Asset Limits: Not assessed.
  • TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Senior Farmers’ Market Nutrition Program (SFMNP)
Texas SFMNP
  • General: Age 60+, TX resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Texas Seniors

TX Medicaid CCAD

Community Care for the Aged and Disabled (CCAD)

Requirements:
  • General:
    Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TX Specifics:
    Large state; rural access challenges.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
TX CCS

Texas Community Care Services

Requirements:
  • General:
    Age 60+, Texas resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TX Specifics:
    Limited funding; high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Texas AAA Services

Area Agency on Aging (AAA) Services

Requirements:
  • General:
    Age 60+, TX resident; no income/asset limits.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    28 AAAs; includes Meals on Wheels in some areas.
Benefits without Contact:
  • Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Texas Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TX resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TX Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Texas Comprehensive Energy Assistance Program (CEAP)

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TX resident, low-income.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Priority for elderly/disabled; covers gas, electric, propane.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Texas Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    High rural demand; includes grandparent caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Texas SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TX resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • TX Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Texas VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • TX Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Texas Senior Property Tax Exemption

Property Tax Exemption for Seniors

Requirements:
  • General:
    Age 65+, TX resident, homeowner (homestead).
  • Income Limits (2025):
    None; tax-based eligibility.
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
Benefits without Contact:
  • Services: Tax exemption or freeze (~$500-$1,000/year savings).
Texas SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, TX resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • TX Specifics:
    Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for produce at farmers’ markets.
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