Total health inspections
10
Texas average 7.4
Last Health inspection on Jun 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Assisted Living in Richardson
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Monarch at Richardson
Assisted Living in Richardson
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Monarch at Richardson
The Monarch at Richardson is a luxurious memory care with an assisted living community that provides a comfortable environment in a stimulating atmosphere. The upscale home in Richardson offers a professional care staff that ensures that residents can create memorable moments through the elevated lifestyle and experiences provided in the community. A home that encourages, empowers, and elevates the lifestyles of its seniors for an enhanced aging experience.
The Monarch’s residential living is centered on the independence and flexibility of its residents through amenities and services such fitness classes, medication management, fine-dining style experience, housekeeping, laundry, and transportation services. Exclusive programs include its Valero™ Memory Care Program and Valero™ Signature Programs that focus on holistic wellness.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
114
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
42.6%
Residents per day (avg)
83
Occupancy rate
42.6%
Residents per day (avg)
83
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
38% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Governmental community
Operated by state authorities.
Home revenue
$5.1M
Operating deficit
-$609.4K
Governmental community
Operated by state authorities.
Home revenue
$5.1M
Operating deficit
-$609.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.6M
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeAssisted Living
StatusLicensed
ExpirationJanuary 11, 2028
CountyDALLAS
License Number307643
CMS Certification Number676098
The Monarch at Richardson is legally operated by Sabra Trs Holdings, Llc, and administrated by Kim Horn.
Management CompanyRICHARDSON SA OPCO, LLC
OwnerSABRA TRS HOLDINGS, LLC
Ownership TypeLimited Liability Company (LLC)
Alzheimer's Units
28 units
Total beds
114 units
Staffing
Key information about the people who lead and staff this community.
Administrator Email
[email protected]
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
2 with citations
0 without citations
Texas average: 1 inspection with citations
2 total citations
1 health citation
1 life safety citation
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
Texas average: 6 life safety citations
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Texas average: 1 enforcement action
Health Inspection History
Inspections
Total health citations
41
Texas average 25.9
Citations per inspection
4.1
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 41 citations resulted from standard inspections; 14 of 41 resulted from complaint investigations; and 2 of 41 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
0 critical citations
0 serious citations
40 moderate citations
1 minor citation
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 26, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 26, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 26, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 26, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 26, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 26, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 26, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 26, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Richardson The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
The Monarch at Richardson
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richardson
124
No
39
-
A+
Sabra Trs Holdings, Llc
2
1
1
-
Appletree Court
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richardson
110
No
68
26
-
Spe Appletree Court Management Llc
3
0
3
-
The Heritage House of Richardson
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Richardson
9
No
11
9
-
The Heritage House Of Plano, Llc
0
0
0
Private / Semi-Private Rooms
Evergreen at Richardson
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richardson
-
No
47
-
-
-
0
0
0
-
The El Dorado-Sky Active Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Richardson
-
No
60
-
-
-
0
0
0
-
Places of interest near The Monarch at Richardson
1.5 miles from city center — 4.7 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)
Calculate Travel Distance to The Monarch at Richardson
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
77
Employees
76
Contractors
1
Staff to resident ratio
0.96:1
36% worse than Texas averageTexas average ratio: 1.51:1
Avg staff/day
35
Average shift
9 hours
11% better than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
28,591
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
6 contractor hours this quarter
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 28 | 0 | 28 | 11,816 | 91 | 100% | 9.4 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,556 | 91 | 100% | 10.5 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,761 | 91 | 100% | 9.7 |
| Registered Nurse | 7 | 0 | 7 | 1,672 | 87 | 96% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,577 | 69 | 76% | 8.6 |
| Speech Language Pathologist | 4 | 0 | 4 | 932 | 83 | 91% | 7.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 922 | 87 | 96% | 5.8 |
| Qualified Social Worker | 2 | 0 | 2 | 667 | 66 | 73% | 7 |
| Dietitian | 1 | 0 | 1 | 520 | 61 | 67% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 478 | 57 | 63% | 6.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 112 | 34 | 37% | 2.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 36 | 9 | 10% | 4 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
28 Certified Nursing Assistant
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
5 Medication Aide/Technician
% of Days
100%
7 Registered Nurse
% of Days
96%
4 RN Director of Nursing
% of Days
76%
4 Speech Language Pathologist
% of Days
91%
4 Physical Therapy Assistant
% of Days
96%
2 Qualified Social Worker
% of Days
73%
1 Dietitian
% of Days
67%
1 Nurse Practitioner
% of Days
71%
1 Mental Health Service Worker
% of Days
71%
1 Administrator
% of Days
68%
2 Respiratory Therapy Technician
% of Days
63%
2 Physical Therapy Aide
% of Days
37%
1 Occupational Therapy Aide
% of Days
10%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
80 residents
Residents by payment source
Medicare
8 residents (10%)
Medicaid
44 residents (55%)
Private pay or other
28 residents (35%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
13% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
9% worse than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.0%
Percent of long-stay residents whose need for help with daily activities has increased
23.0%
42% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.9%
Percent of long-stay residents whose ability to move independently worsened
11.9%
27% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
11% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.1%
57% worse than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
28% worse than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.4%
Percent of long-stay residents with a urinary tract infection
0.4%
56% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
9% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
Percent of long-stay residents who have depressive symptoms
1.2%
60% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.0%
Percent of long-stay residents who received an antipsychotic medication
10.0%
27% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
In line with Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
68% worse than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
6% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$18K
78% lower than Texas averageTexas average: $80K
Number of fines
3
21% more fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$18K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 8, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 8, 2023
$2K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 17, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 17, 2023
$5K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 28, 2023
$10K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Monarch at Richardson based on CMS SNF Cost Reports.
Occupancy Rate
42.6%
↑ 0.1pp vs 2022
Net Income
-$609.4K
↓ ~$488.5K vs 2022
Total Payroll
$3.7M
↑ ~$375.5K vs 2022
Profit Margin
-13.7%
↓ 11.1pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Texas Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at The Monarch at Richardson
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for The Monarch at Richardson
Rate your overall experience with this community
Need Help?
Let us help you or a loved one find the perfect senior home.
