Total health inspections
10
Texas average 7.4
Last Health inspection on Jun 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
The Monarch at Richardson
Assisted Living Home
The Monarch at Richardson
Assisted Living Home
The Monarch at Richardson is a luxurious memory care with an assisted living community that provides a comfortable environment in a stimulating atmosphere. The upscale home in Richardson offers a professional care staff that ensures that residents can create memorable moments through the elevated lifestyle and experiences provided in the community. A home that encourages, empowers, and elevates the lifestyles of its seniors for an enhanced aging experience.
The Monarch’s residential living is centered on the independence and flexibility of its residents through amenities and services such fitness classes, medication management, fine-dining style experience, housekeeping, laundry, and transportation services. Exclusive programs include its Valero™ Memory Care Program and Valero™ Signature Programs that focus on holistic wellness.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
114
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
42.6%
Residents per day (avg)
83
Occupancy rate
42.6%
Residents per day (avg)
83
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
38% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Governmental home
Facility District
Home revenue
$5.1M
Operating deficit
-$609.4K
Governmental home
Facility District
Home revenue
$5,123,755.00
Operating deficit
$-609,438.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.6M
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
LICENSEDFacility Type
Assisted Living
License Expiration
January 11, 2028
Additional licensing details
License number:
307643
CMS Certification Number:
676098
County:
DALLAS
Ownership & operating entity
The Monarch at Richardson is legally operated by SABRA TRS HOLDINGS, LLC, and administrated by KIM HORN.
Management company:
RICHARDSON SA OPCO, LLC
Owner:
SABRA TRS HOLDINGS, LLC
Ownership type:
Limited Liability Company (LLC)
Type Of Units
Alzheimer's Units
28 units
Total beds
114 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Administrator email:
[email protected]
Care Services
Provides Memory Care
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
2 with citations
0 without citations
2 total citations
1 health citation
1 life safety citation
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Assisted Living around Richardson
The information below is reported by the Texas Health and Human Services Commission.
The Monarch at Richardson
+21%
-1%
-33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Richardson
124
No
A+
39
THE PLAZA AT RICHARDSON LTC PARTNERS INC.
42.6%
$4,465,651.00
$1,937,664.00
43.4%
82.90
3.5797
3
41
+21%-1%-33%-
Appletree Court
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Richardson
110
No
-
68
SPE APPLETREE COURT MANAGEMENT LLC
-
-
-
-
-
-
-
-
-
-
-
Arden Courts of Richardson
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Richardson
60
Yes
-
48
ARDEN COURTS 410 BUCKINGHAM ROAD, LLC
-
-
-
-
-
-
-
-
-
-
-
The Heritage House of Richardson
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Richardson
9
No
-
11
THE HERITAGE HOUSE OF PLANO, LLC
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Evergreen at Richardson
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Richardson
-
No
-
47
-
-
-
-
-
-
-
-
-
-
-
-
The Monarch at Richardson
Type of care:
SNF
AL
Community:
Richardson
Bed Count:
124
Pets Allowed:
No
Operator:
THE PLAZA AT RICHARDSON LTC PARTNERS INC.
CCN:
676098
Occupancy:
42.6%
Home Revenue:
$4,465,651.00
Payroll Costs:
$1,937,664.00
Payroll %:
43.4%
Avg Residents/Day:
82.90
Overall Rating:
Adj Nurse Hours:
3.5797
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
41
RN share vs State Avg:
+21%
+21%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-33%
-33%Places of interest near The Monarch at Richardson
1.5 miles from city center — 4.7 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)
1493 Richardson Dr, Richardson, TX 75080
Calculate Travel Distance to The Monarch at Richardson
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
77
Total Staff
76
Employees
1
Contractors
28,591
Total Hours (Quarter)
35
Avg Staff/Day
9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 9.5 | No |
| Licensed Practical Nurse | 13 | 10.5 | No |
| Certified Nursing Assistant | 28 | 9.4 | No |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
57 staff
9.6hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
13 staff
6.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7hs shift avg
Dietary Services ⓘ
1 staff
8.5hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
6 contractor hours this quarter
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 28 | 0 | 28 | 11,816 | 91 | 100% | 9.4 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,556 | 91 | 100% | 10.5 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,761 | 91 | 100% | 9.7 |
| Registered Nurse | 7 | 0 | 7 | 1,672 | 87 | 96% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,577 | 69 | 76% | 8.6 |
| Speech Language Pathologist | 4 | 0 | 4 | 932 | 83 | 91% | 7.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 922 | 87 | 96% | 5.8 |
| Qualified Social Worker | 2 | 0 | 2 | 667 | 66 | 73% | 7 |
| Dietitian | 1 | 0 | 1 | 520 | 61 | 67% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 478 | 57 | 63% | 6.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 112 | 34 | 37% | 2.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 36 | 9 | 10% | 4 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Health Inspection History
Inspections
Total health citations
41
Citations per inspection
4.1
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 41 citations resulted from standard inspections; 14 of 41 resulted from complaint investigations; and 2 of 41 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
0 critical citations
0 serious citations
40 moderate citations
1 minor citation
Citations history (last 3 years)
Environmental moderate citation
Jun 26, 2025
Corrected
Infection Control moderate citation
Jun 26, 2025
Corrected
Nutrition moderate citation
Jun 26, 2025
Corrected
Pharmacy moderate citation
Jun 26, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Creative Solutions in Healthcare
Resident Census by Payment Source
80
Total Residents
Medicare
8
(10%)
ⓘ
Medicaid
44
(55%)
ⓘ
Private Pay/Other
28
(35%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
13% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
9% worse than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.0%
Percent of long-stay residents whose need for help with daily activities has increased
23.0%
42% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.9%
Percent of long-stay residents whose ability to move independently worsened
11.9%
27% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
11% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.1%
Percent of long-stay residents experiencing one or more falls with major injury
5.1%
57% worse than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
28% worse than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.4%
Percent of long-stay residents with a urinary tract infection
0.4%
56% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
9% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
Percent of long-stay residents who have depressive symptoms
1.2%
60% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.0%
Percent of long-stay residents who received an antipsychotic medication
10.0%
27% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
In line with Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
68% worse than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
6% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$18K
78% lower than Texas averageTexas average: $80K
Number of fines
3
21% more fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$18K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 8, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 8, 2023
$2K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 17, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 17, 2023
$5K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 28, 2023
$10K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Monarch at Richardson based on CMS SNF Cost Reports.
Occupancy Rate
42.6%
↑ 0.1pp vs 2022
Net Income
-$609,438
↓ ~$489K vs 2022
Total Payroll
$3,663,938
↑ ~$375K vs 2022
Profit Margin
-13.7%
↓ 11.1pp vs 2022
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