The Monarch at Richardson
The Monarch at Richardson is an Assisted Living Home in Texas
The Monarch at Richardson is an Assisted Living Home in Texas
The Monarch at Richardson
The Monarch at Richardson is an Assisted Living Home in Texas
The Monarch at Richardson is an Assisted Living Home in Texas
The Monarch at Richardson is a luxurious memory care with an assisted living community that provides a comfortable environment in a stimulating atmosphere. The upscale home in Richardson offers a professional care staff that ensures that residents can create memorable moments through the elevated lifestyle and experiences provided in the community. A home that encourages, empowers, and elevates the lifestyles of its seniors for an enhanced aging experience.
The Monarch’s residential living is centered on the independence and flexibility of its residents through amenities and services such fitness classes, medication management, fine-dining style experience, housekeeping, laundry, and transportation services. Exclusive programs include its Valero™ Memory Care Program and Valero™ Signature Programs that focus on holistic wellness.
Home Information
THE PLAZA AT RICHARDSON
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Occupancy trails most facilities in the state, suggesting excess open capacity. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
114
Occupancy
55.2%
Total Bed Days Available
45260
Avg. Length of Stay
162 days
Avg. Residents per Day
83
FinanceHome Revenue
$4,752,517.00
Payroll Costs
$1,878,337.00
Profit
$-120,928.00
Total Home Costs
$5,283,156.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
39.5%
House Specifics:CCN
676098
Owner Name
THE PLAZA AT RICHARDSON LTC PARTNERS INC.
Rural vs. Urban
Urban
County
Dallas
Type of Control
Proprietary — Individual
OperationsTotal Admissions
121
Total Discharges
119
% Medicaid Admissions
42%
% Medicare Admissions
27%
% Private Pay Admissions
31%
% Medicaid Discharges
45%
% Medicare Discharges
22%
% Private Pay Discharges
34%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
1 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.58 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
14485
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
2691
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
2081
114-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
LICENSEDFacility Type
TYPE B
Additional licensing details
CMS Certification Number:
676098
County:
DALLAS
Ownership & operating entity
The Monarch at Richardson is legally operated by SABRA TRS HOLDINGS, LLC.
Nonprofit ownership:
No
Care Services
Alzheimer's Certification
Inspection History
In Texas, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
2 visits/inspections
Results
2 with citations
0 without citations
2 citations
1 health citation
1 life safety citation
0 infection control citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
Texas average: 6 life safety citations
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Texas average: 1 enforcement action
Inspection Report Summary for The Monarch at Richardson
The Monarch at Richardson underwent a comprehensive inspection on February 25, 2022, resulting in two state standard violations. The Health Code was cited for one deficiency, while the Life Safety Code accounted for the remaining issue. Specifically, the facility failed to ensure compliance with other applicable chapters of the Life Safety Code, NFPA 101, which was corrected between December 5 and 6, 2019. No Health Code deficiencies were listed during this inspection. The facility had no state standard violations related to building maintenance or resident care. Overall, the inspection revealed two minor infractions that were largely addressed in a timely manner.
Places of interest near The Monarch at Richardson
1.5 miles from city center
1493 Richardson Dr, Richardson, TX 75080
Calculate Travel Distance to The Monarch at Richardson
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Comparison Chart
The information below is reported by the Texas Health and Human Services Commission.Compare Assisted Living around Richardson
Appletree Court
AL
For seniors needing help with daily tasks but not full-time nursing.
Richardson
110
No
-
68
SPE APPLETREE COURT MANAGEMENT LLC
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-
-
-
-
-
-
-
-
-
-
-
The Monarch at Richardson
AL
For seniors needing help with daily tasks but not full-time nursing.
Richardson
124
No
A+
39
THE PLAZA AT RICHARDSON LTC PARTNERS INC.
55.2%
$4,752,517.00
$1,878,337.00
39.5%
82.90
2/5
3.5797
3/5
1/5
4/5
3
-
Evergreen at Richardson
AL
For seniors needing help with daily tasks but not full-time nursing.
Richardson
-
No
-
47
-
-
-
-
-
-
-
-
-
-
-
-
-
The Heritage House of Richardson
AL
For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Richardson
9
No
-
11
THE HERITAGE HOUSE OF PLANO, LLC
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-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Arden Courts of Richardson
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Richardson
60
Yes
-
48
ARDEN COURTS 410 BUCKINGHAM ROAD, LLC
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-
-
-
-
-
-
-
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
77
Total Staff
76
Employees
1
Contractors
28,591
Total Hours (Quarter)
35
Avg Staff/Day
9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 9.5 | No |
| Licensed Practical Nurse | 13 | 10.5 | No |
| Certified Nursing Assistant | 28 | 9.4 | No |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
57 staff
9.6hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
13 staff
6.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7hs shift avg
Dietary Services ⓘ
1 staff
8.5hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
6 contractor hours this quarter
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 28 | 0 | 28 | 11,816 | 91 | 100% | 9.4 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,556 | 91 | 100% | 10.5 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,761 | 91 | 100% | 9.7 |
| Registered Nurse | 7 | 0 | 7 | 1,672 | 87 | 96% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,577 | 69 | 76% | 8.6 |
| Speech Language Pathologist | 4 | 0 | 4 | 932 | 83 | 91% | 7.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 922 | 87 | 96% | 5.8 |
| Qualified Social Worker | 2 | 0 | 2 | 667 | 66 | 73% | 7 |
| Dietitian | 1 | 0 | 1 | 520 | 61 | 67% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 478 | 57 | 63% | 6.7 |
| Physical Therapy Aide | 2 | 0 | 2 | 112 | 34 | 37% | 2.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 36 | 9 | 10% | 4 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Health Inspection History
Source: CMS Health Citations (Feb 2023 – Jun 2025)
10
Inspections
41
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.1
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
8
20% of total
Quality of Life & Care
7
17% of total
Resident Rights
6
15% of total
Infection Control
4
10% of total
Abuse, Neglect & Exploitation
2
5% of total
Administration
1
2% of total
Citation Sources
Standard Inspections
27
Complaint Investigations
16
Infection Control
1
State Comparison (TX)
Avg Citations (State)
25.9
This Facility: 41
Avg Critical (State)
2
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jun 26, 2025 | F | Environmental | F0925 | Corrected |
| Jun 26, 2025 | D | Infection Control | F0880 | Corrected |
| Jun 26, 2025 | F | Nutrition | F0812 | Corrected |
| Jun 26, 2025 | E | Pharmacy | F0761 | Corrected |
| Jun 26, 2025 | D | Quality of Care | F0690 | Corrected |
| Jun 26, 2025 | D | Quality of Care | F0694 | Corrected |
| Jun 26, 2025 | D | Resident Rights | F0584 | Corrected |
| May 13, 2025 | E | Abuse/Neglect | F0609 | Corrected |
| Sep 27, 2024 | E | Care Planning | F0660 | Corrected |
| Sep 27, 2024 | E | Resident Rights | F0624 | Corrected |
| Sep 05, 2024 | D | Resident Rights | F0585 | Corrected |
| May 09, 2024 | D | Infection Control | F0880 | Corrected |
| May 09, 2024 | E | Nutrition | F0812 | Corrected |
| May 09, 2024 | E | Pharmacy | F0755 | Corrected |
| May 09, 2024 | D | Quality of Care | F0689 | Corrected |
| May 09, 2024 | D | Resident Rights | F0550 | Corrected |
| Apr 04, 2024 | D | Abuse/Neglect | F0609 | Corrected |
| Apr 04, 2024 | D | Care Planning | F0656 | Corrected |
| Jul 18, 2023 | D | Infection Control | F0880 | Corrected |
| Jul 18, 2023 | D | Care Planning | F0656 | Corrected |
| Mar 23, 2023 | E | Administration | F0850 | Corrected |
| Mar 23, 2023 | E | Infection Control | F0880 | Corrected |
| Mar 23, 2023 | E | Nursing Services | F0727 | Corrected |
| Mar 23, 2023 | C | Nursing Services | F0732 | Corrected |
| Mar 23, 2023 | F | Nutrition | F0803 | Corrected |
| Mar 23, 2023 | D | Nutrition | F0805 | Corrected |
| Mar 23, 2023 | E | Nutrition | F0806 | Corrected |
| Mar 23, 2023 | F | Nutrition | F0812 | Corrected |
| Mar 23, 2023 | D | Pharmacy | F0755 | Corrected |
| Mar 23, 2023 | E | Pharmacy | F0756 | Corrected |
| Mar 23, 2023 | E | Pharmacy | F0758 | Corrected |
| Mar 23, 2023 | E | Pharmacy | F0759 | Corrected |
| Mar 23, 2023 | D | Pharmacy | F0761 | Corrected |
| Mar 23, 2023 | D | Quality of Care | F0677 | Corrected |
| Mar 23, 2023 | E | Quality of Care | F0679 | Corrected |
| Mar 23, 2023 | E | Quality of Care | F0680 | Corrected |
| Mar 23, 2023 | E | Care Planning | F0842 | Corrected |
| Mar 23, 2023 | D | Resident Rights | F0550 | Corrected |
| Feb 28, 2023 | D | Pharmacy | F0761 | Corrected |
| Feb 28, 2023 | E | Quality of Care | F0677 | Corrected |
| Feb 10, 2023 | D | Resident Rights | F0550 | Corrected |
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Texas Seniors
Program
State Program Name
Eligibility
Benefits
Community Care for the Aged and Disabled (CCAD)
TX Medicaid CCAD
- General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- TX Specifics: Large state; rural access challenges.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
Texas Community Care Services
- General: Age 60+, Texas resident, at risk of decline.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $5,000 (individual).
- TX Specifics: Limited funding; high demand in urban areas.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Area Agency on Aging (AAA) Services
Texas AAA Services
Official government program page
- General: Age 60+, TX resident; no income/asset limits.
- Income Limits (2025): None; donations encouraged.
- Asset Limits: Not assessed.
- TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
- Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Medicare Savings Program (MSP)
Texas Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, TX resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- TX Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Texas Comprehensive Energy Assistance Program (CEAP)
- General: Age 60+ prioritized, TX resident, low-income.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Texas Family Caregiver Support Program
- General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
- Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits: Not assessed.
- TX Specifics: High rural demand; includes grandparent caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Texas SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, TX resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- TX Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Texas VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- TX Specifics: High veteran population; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Exemption for Seniors
Texas Senior Property Tax Exemption
Official government program page
- General: Age 65+, TX resident, homeowner (homestead).
- Income Limits (2025): None; tax-based eligibility.
- Asset Limits: Not assessed.
- TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
- Services: Tax exemption or freeze (~$500-$1,000/year savings).
Senior Farmers’ Market Nutrition Program (SFMNP)
Texas SFMNP
- General: Age 60+, TX resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
- Services: Vouchers (~$50/season) for produce at farmers’ markets.
Claim What’s Yours Financial Aid for Texas Seniors
TX Medicaid CCAD
Community Care for the Aged and Disabled (CCAD)
Requirements:
- General:Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- TX Specifics:Large state; rural access challenges.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
TX CCS
Texas Community Care Services
Requirements:
- General:Age 60+, Texas resident, at risk of decline.
- Income Limits:~$2,000/month (individual, varies).
- Asset Limits:$5,000 (individual).
- TX Specifics:Limited funding; high demand in urban areas.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Texas AAA Services
Area Agency on Aging (AAA) Services
Requirements:
- General:Age 60+, TX resident; no income/asset limits.
- Income Limits (2025):None; donations encouraged.
- Asset Limits:Not assessed.
- TX Specifics:28 AAAs; includes Meals on Wheels in some areas.
Benefits without Contact:
- Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
Texas Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, TX resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- TX Specifics:Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Texas Comprehensive Energy Assistance Program (CEAP)
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, TX resident, low-income.
- Income Limits (2025):~$3,970/month (185% FPL).
- Asset Limits:Not assessed.
- TX Specifics:Priority for elderly/disabled; covers gas, electric, propane.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Texas Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
- Income Limits (2025):No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits:Not assessed.
- TX Specifics:High rural demand; includes grandparent caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Texas SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, TX resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- TX Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Texas VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth).
- TX Specifics:High veteran population; supports rural/urban needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Texas Senior Property Tax Exemption
Property Tax Exemption for Seniors
Requirements:
- General:Age 65+, TX resident, homeowner (homestead).
- Income Limits (2025):None; tax-based eligibility.
- Asset Limits:Not assessed.
- TX Specifics:$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
Benefits without Contact:
- Services: Tax exemption or freeze (~$500-$1,000/year savings).
Texas SFMNP
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, TX resident, low-income.
- Income Limits (2025):~$2,322/month (185% FPL).
- Asset Limits:Not assessed.
- TX Specifics:Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
Benefits without Contact:
- Services: Vouchers (~$50/season) for produce at farmers’ markets.
Contact Us
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