The Palms at Florence

The Palms at Florence

FLORENCE, SC 29505-8502 View Map

The Palms at Florence is an Assisted Living Home in South Carolina

The Palms at Florence is an Assisted Living Home in South Carolina

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Overview of The Palms at Florence
The Palms at Florence is a nursing and rehabilitation center located in Florence, SC. It offers skilled nursing, subacute rehabilitation, restorative care, pain management, and respite services. The facility provides a warm and welcoming environment with fine dining services and various amenities.
(843) 669-3502

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.14/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 163

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 89.4%
Residents per day (avg) 153
Occupancy rate
89.4%
Residents per day (avg)
153

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

50% of new residents, often for short stays.

Typical stay 16 days

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$17.7M
Operating loss
-$148.7K
Proprietary home Corporation
Home revenue
$17,650,008.00
Operating loss
$-148,697.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
36.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.3M
Total costs $17.8M
Bed community size
163-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License Status
Active
Facility Type
Nursing Homes

Additional licensing details

License number: NCF-1068
CMS Certification Number: 425119

Ownership & operating entity

The Palms at Florence is administrated by BOATWRIGHT, MELISSA.

Owner name: COMMANDER OPERATOR LLC

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Skilled Nursing
Subacute Rehabilitation
Restorative Care
Pain Management
Respite Services

Contact Information

Amenities & Lifestyle

Private And Semi-Private Rooms
Cable And Wifi In Every Room
Fine Dining Services
An On-Staff Dietician
Guest Spaces And Meeting Rooms
On-Site Salon
An On-Staff Activities Director

Programs & Activities

Specific Programs
Skilled Nursing, Subacute Rehabilitation, Restorative Care, Pain Management, Respite Services

Dining & Nutrition

Food Description
Fine dining services are provided with an on-staff dietician.

Compare Assisted Living around Usa

The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.
The Palms at Florence
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SC 29505-8502
163
No
-
COMMANDER OPERATOR HOLDCO, LLC
89.4%
$17,605,828.00
$6,469,537.00
36.7%
152.60
4/5
4.1355
4/5
4/5
4/5
1
11
1
-50%
+3%
+9%
-
Job Haines Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
5/5
6.3081
5/5
5/5
4/5
-
4
-
-21%
+63%
-41%
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Palms at Florence

Address 5115.0 miles from city center

Address FLORENCE, SC 29505-8502

Calculate Travel Distance to The Palms at Florence

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

288
Total Staff
185
Employees
103
Contractors
64,753
Total Hours (Quarter)
88
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148.9 No
Licensed Practical Nurse679.1 Yes
Certified Nursing Assistant1588.2 Yes
Staff by Category
Administration
2 staff
5.4hs shift avg
Nursing Staff
245 staff
8.4hs shift avg
Physicians & Practitioners
10 staff
8.1hs shift avg
Therapy Services
16 staff
6.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
6.1hs shift avg
Dietary Services
6 staff
7.2hs shift avg
Other Services
4 staff
8.4hs shift avg
Contractor Analysis
9%
of total hours from contractors
5,854 contractor hours this quarter
Certified Nursing Assistant: 52 Licensed Practical Nurse: 29 Speech Language Pathologist: 4 Respiratory Therapy Technician: 4 Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Occupational Therapy Aide: 2 Medical Director: 1 Qualified Social Worker: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1065215832,00691100%8.2
Licensed Practical Nurse38296714,20391100%9.1
Clinical Nurse Specialist9093,9497582%8.2
Registered Nurse140143,26191100%8.9
Other Dietary Services Staff5052,0668290%7.3
Speech Language Pathologist0441,3196571%7.1
Nurse Aide in Training4041,0618998%7.3
RN Director of Nursing2021,0338492%7
Mental Health Service Worker3031,0296875%8.1
Physical Therapy Aide0339196875%7.2
Physical Therapy Assistant0337127785%5.6
Respiratory Therapy Technician0446047886%4.5
Dental Services Staff1015846571%9
Administrator1015046369%8
Nurse Practitioner1014886571%7.5
Qualified Social Worker0553836369%6.1
Occupational Therapy Aide0223124044%7.8
Dietitian1012924651%6.3
Medical Director011303640%0.8

Health Inspection History

Total Health inspections 3
Near State average
State average: N/A

Last Health inspection on Apr 2025

Total Health citations 11
Near State average
State average: N/A

3.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 11 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
Near State average
State average: N/A
Serious Health citations 1
Near State average
State average: N/A
Moderate Health citations 10

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation Apr 04, 2025
Corrected

Quality of Care moderate citation Apr 04, 2025
Corrected

Care Planning moderate citation Apr 04, 2025
Corrected

Quality of Care serious citation Oct 25, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Angel Oak Healthcare
Resident Census by Payment Source
147 Total Residents
Medicare 27 (18.4%)
Medicaid 102 (69.4%)
Private Pay/Other 18 (12.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 7.2
17% better than State average
State average: 8.7
Functional decline score 14.6
5% better than State average
State average: 15.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 9.4%
28% below State average.

Walking Ability Worsened 10.5%
35% below State average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 24.0%
41% above State average.
Safety & clinical stability

Falls with Major Injury 4.6%
56% above State average.

High Risk Residents with Pressure Ulcers 8.4%
37% above State average.

Urinary Tract Infection 0.6%
62% below State average.
Emotional & behavioral wellbeing

Depressive Symptoms 4.1%
50% above State average.

Antipsychotic Use 18.3%
26% above State average.
Preventive care

Pneumococcal Vaccine 97.8%
8% above State average.

Influenza Vaccine 96.2%
6% above State average.
Nutrition & physical health

Lost Too Much Weight 3.2%
48% below State average.
Short-stay resident measures
Pneumococcal Vaccine 99.1%

25% better than State average
Antipsychotic medication increase 1.0%

39% better than State average
Influenza Vaccine 87.4%

12% better than State average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K
This home paid 77% less in fines than the state average.
State average: $34K
Number of Fines 1
This home received 59% fewer fines than the state average.
State average: 2.4
Payment Denials 0
This home had 100% fewer payment denials than the state average.
State average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Oct 25, 2023
$8K

Last updated: Jan 2026

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