The Park Oak Grove

Assisted Living Home
Overview of The Park Oak Grove

The Park Oak Grove is Roanoke, Virginia’s premier senior living community, located in the beautiful Blue Ridge mountain valley. The area, known as the “Star City”, offers a perfect blend of activity and peace, with plenty of downtown eateries, museums, and scenic views. The community’s park-like setting makes it the most sought-after option for senior living in the area. The Park Oak Grove provides award-winning Senior Assisted Living, allowing residents to maintain their independence while receiving assistance with daily tasks. The community offers a variety of apartment home floor plans, a recently renovated dining room, a robust activity program, and is conveniently located near the Lewis Gale Medical Center and downtown Roanoke.

The Park Oak Grove was recognized as a U.S. News & World Report Best Assisted Living Community in Virginia. Residents enjoy a meaningful way of life at The Park Oak Grove, with amenities that include full kitchens and kitchenettes, daily activities and events, crafts and game rooms, an on-site beauty salon and barber shop, and religious services. The community makes it convenient, practical, and easy for seniors to live every day to the fullest.

(540) 989-9501

Managed by Mason Andrews

Executive Director

Over 20 years in experience in the Medical Services industry

Mason Andrews serves as the Executive Director at The Park Oak Grove, bringing over 20 years of experience in the Medical Services industry. He oversees building operations and is dedicated to providing a first-class experience for residents. Mason is passionate about cooking BBQ and enjoys spending time with his wife, daughters, and their dogs.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 164
Bed community size
164-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
38 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 57 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
46%
Occupied Beds
75 of 164
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Assisted Living Facility
License Expiration
August 14, 2026

Additional licensing details

Qualification: Non-Ambulatory | Residential and Assisted Living Care

Ownership & operating entity

The Park Oak Grove is administrated by Dorothy Anna Gring.

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Jenifer Quilodran, Executive Director

Amenities & Lifestyle

Full Kitchens & Kitchenettes
Daily Activities & Events
Crafts
activities and game rooms
On-site beauty salon and barber shop
Religious services available

Programs & Activities

Activities
The social calendar is full of planned activities, including scheduled trips offsite, baking clubs, Bingo, arts and crafts, and more.
Specific Programs
Senior Assisted Living, Ambassadors Club, Sensations Dining, Celebrations Activities & Events, Dimensions Health & Wellness, Expressions Concierge, Impressions Housekeeping & Maintenance, Connections Transportation, Military Veterans Program
Religious Services
Yes

Pricing & Financial Information

Dining & Nutrition

Food Description
The Park Oak Grove’s Sensations dining program offers chef-prepared, international cuisine and hometown options.

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes

Building type icon
Building type icon

Building Type: Single story building

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

35 inspections

17 inspections related to complaints

27 inspections with violations (77.1%)

17 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Latest inspection

Date:October 22, 2025
Type:Complaint Investigation

Inspection oversight

Inspector name:Angela Marie Swink

35 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

27 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

93 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Roanoke

The information below is reported by the Virginia Department of Social Services and Department of Health.
The Park Oak Grove
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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164
Yes
A+
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-
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The Harmony Collection at Roanoke – Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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105
Yes
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26
Studio / 1 Bed / 2 Bed
Magnolia Ridge Assisted Living Facility
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Roanoke
34
Yes
-
72
-

Places of interest near The Park Oak Grove

Address 5.0 miles from city center — 1.04 miles to nearest hospital (The Education Center at LewisGale Medical Center)

Address 4920 Woodmar Dr SW, Roanoke, VA 24018

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Guides for Better Senior Living

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Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

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