The Park Oak Grove

Assisted Living · Roanoke, VA

The Park Oak Grove

Q: Is The Park Oak Grove in a walkable area?

The Park Oak Grove has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: When does The Park Oak Grove's license expire?

According to VA state health department records, The Park Oak Grove's license expires on August 14, 2026.

Q: What is the occupancy rate at The Park Oak Grove?

The Park Oak Grove's occupancy is 46%.

Q: Who is the administrator of The Park Oak Grove?

Dorothy Anna Gring is the administrator of The Park Oak Grove.

Q: How many beds does The Park Oak Grove have?

The Park Oak Grove has 164 beds.

Q: Has The Park Oak Grove had any recent deficiencies or citations?

The Park Oak Grove has had 35 recently reported deficiencies.

Q: What is the phone number of The Park Oak Grove?

(540) 989-9501 will put you in contact with the team at The Park Oak Grove.

Assisted Living · Roanoke, VA

4920 Woodmar Dr Sw, Roanoke, VA 24018 View map

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Overview of The Park Oak Grove

The Park Oak Grove is Roanoke, Virginia’s premier senior living community, located in the beautiful Blue Ridge mountain valley. The area, known as the “Star City”, offers a perfect blend of activity and peace, with plenty of downtown eateries, museums, and scenic views. The community’s park-like setting makes it the most sought-after option for senior living in the area. The Park Oak Grove provides award-winning Senior Assisted Living, allowing residents to maintain their independence while receiving assistance with daily tasks. The community offers a variety of apartment home floor plans, a recently renovated dining room, a robust activity program, and is conveniently located near the Lewis Gale Medical Center and downtown Roanoke.

The Park Oak Grove was recognized as a U.S. News & World Report Best Assisted Living Community in Virginia. Residents enjoy a meaningful way of life at The Park Oak Grove, with amenities that include full kitchens and kitchenettes, daily activities and events, crafts and game rooms, an on-site beauty salon and barber shop, and religious services. The community makes it convenient, practical, and easy for seniors to live every day to the fullest.

(540) 989-9501

164-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

39 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 57 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

46%

Lower than the Virginia average: 85.7%

Occupied beds

75 / 164

Average residents per home in Virginia 98 per day

Facility TypeAssisted Living Facility

StatusActive

ExpirationAugust 14, 2026

QualificationNon-Ambulatory | Residential and Assisted Living Care

The Park Oak Grove is administrated by Dorothy Anna Gring.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Jenifer Quilodran, Executive Director

Full Kitchens & Kitchenettes

Daily Activities & Events

Crafts

Activities And Game Rooms

On-Site Beauty Salon And Barber Shop

Religious Services Available

ActivitiesThe social calendar is full of planned activities, including scheduled trips offsite, baking clubs, Bingo, arts and crafts, and more.

Specific ProgramsSenior Assisted Living, Ambassadors Club, Sensations Dining, Celebrations Activities & Events, Dimensions Health & Wellness, Expressions Concierge, Impressions Housekeeping & Maintenance, Connections Transportation, Military Veterans Program

Religious ServicesYes

Food DescriptionThe Park Oak Grove’s Sensations dining program offers chef-prepared, international cuisine and hometown options.

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2020 · 6 years of data 93 deficiencies 17 complaints 35 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average

Overall vs. VA average

Latest Inspection October 22, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	93	32	This facility has 191% more total deficiencies than a typical Virginia assisted living residence (93 vs. VA avg 32).↑ 191% worse
Deficiencies per year Average deficiencies per year since 2020.	15.5	5.3	This facility has 192% more deficiencies per year than a typical Virginia assisted living residence (15.5 vs. VA avg 5.3).↑ 192% worse
Deficiencies per inspection Average deficiencies per inspection.	2.7	2.3	This facility has 17% more deficiencies per inspection than a typical Virginia assisted living residence (2.7 vs. VA avg 2.3).↑ 17% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	35	14	This facility has 150% more total inspections than a typical Virginia assisted living residence (35 vs. VA avg 14).↑ 150% worse
Inspections with violations Inspections that uncovered at least one regulatory violation.	27	9	This facility has 200% more inspections with violations than a typical Virginia assisted living residence (27 vs. VA avg 9).↑ 200% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	77%	64%	This facility has 13 percentage points higher inspection violation rate than a typical Virginia assisted living residence (77% vs. VA avg 64%).↑ 13% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	17	7	This facility has 143% more total complaints than a typical Virginia assisted living residence (17 vs. VA avg 7).↑ 143% worse
Complaints per year Average complaints per year since 2020.	2.8	1.2	This facility has 133% more complaints per year than a typical Virginia assisted living residence (2.8 vs. VA avg 1.2).↑ 133% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 22, 2025, identified deficiencies related to staffing plan compliance, resident care documentation, and maintenance issues in bathrooms. Earlier inspections showed a pattern of deficiencies primarily involving resident care and related services, medication administration, staffing levels and documentation, and building maintenance. Complaint investigations included several substantiated findings, particularly concerning individualized service plans, staffing adequacy, and medication management, while many complaints were unsubstantiated. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s inspection history shows ongoing challenges with compliance in key areas, with no clear trend of sustained improvement or worsening over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Minimum Age: 55

Pets Allowed

Building Type: Single story building

Managed by Mason Andrews

Executive Director

Over 20 years of experience

Mason Andrews serves as the Executive Director at The Park Oak Grove, bringing over 20 years of experience in the Medical Services industry. He oversees building operations and is dedicated to providing a first-class experience for residents. Mason is passionate about cooking BBQ and enjoys spending time with his wife, daughters, and their dogs.

5.0 miles from city center Estimated distance in miles from Roanoke's city center to The Park Oak Grove's address, calculated via Google Maps. — 1.04 miles to nearest hospital (The Education Center at LewisGale Medical Center)

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Financial Assistance for
Assisted Living in Virginia

The Park Oak Grove is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Assisted Living around Roanoke

The information below is reported by the Virginia Department of Social Services and Department of Health.

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The Park Oak Grove	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke	164	Yes	57	-	Dorothy Anna Gring	45.7%	A+	35	77.1%	17	93	2.7
TerraBella Pheasant Ridge	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Southern Hills)	130	Yes	28	1 Bed / 2 Bed	Jenifer Quilodran	56.9%	A+	44	61.4%	24	113	2.6
Hermitage Roanoke	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Fairview)	120	Yes	32	1 Bed / 2 Bed	Michael Davis	39.2%	A+	13	92.3%	1	41	3.2
The Harmony Collection at Roanoke – Assisted Living	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Southern Hills)	105	Yes	26	Studio / 1 Bed / 2 Bed	Jenny Nicely	73.3%	A+	51	54.9%	27	104	2.0
Magnolia Ridge Assisted Living Facility	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Roanoke (Ghent)	34	Yes	72	-	Sherone Cephas	61.8%	-	7	71.4%	1	29	4.1

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Is The Park Oak Grove in a walkable area?

The Park Oak Grove has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does The Park Oak Grove's license expire?

According to VA state health department records, The Park Oak Grove's license expires on August 14, 2026.

What is the occupancy rate at The Park Oak Grove?

The Park Oak Grove's occupancy is 46%.

Who is the administrator of The Park Oak Grove?

Dorothy Anna Gring is the administrator of The Park Oak Grove.

How many beds does The Park Oak Grove have?

The Park Oak Grove has 164 beds.

Has The Park Oak Grove had any recent deficiencies or citations?

The Park Oak Grove has had 35 recently reported deficiencies.

What is the phone number of The Park Oak Grove?

(540) 989-9501 will put you in contact with the team at The Park Oak Grove.

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The Park Oak Grove