The Park Oak Grove
The Park Oak Grove is Roanoke, Virginia’s premier senior living community, located in the beautiful Blue Ridge mountain valley. The area, known as the “Star City”, offers a perfect blend of activity and peace, with plenty of downtown eateries, museums, and scenic views. The community’s park-like setting makes it the most sought-after option for senior living in the area. The Park Oak Grove provides award-winning Senior Assisted Living, allowing residents to maintain their independence while receiving assistance with daily tasks. The community offers a variety of apartment home floor plans, a recently renovated dining room, a robust activity program, and is conveniently located near the Lewis Gale Medical Center and downtown Roanoke.
The Park Oak Grove was recognized as a U.S. News & World Report Best Assisted Living Community in Virginia. Residents enjoy a meaningful way of life at The Park Oak Grove, with amenities that include full kitchens and kitchenettes, daily activities and events, crafts and game rooms, an on-site beauty salon and barber shop, and religious services. The community makes it convenient, practical, and easy for seniors to live every day to the fullest.
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About this community
Occupancy
The Park Oak Grove is administrated by Dorothy Anna Gring.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Virginia state average• Total deficiencies (191% above)
• Deficiencies per year (192% above)
• Deficiencies per inspection (17% above)
• Total inspections (150% above)
• Inspections with violations (200% above)
• Inspection violation rate (20% above)
• Total complaints (143% above)
• Complaints per year (133% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 93 | 32 | This facility has 191% more total deficiencies than a typical Virginia assisted living residence (93 vs. VA avg 32).↑ 191% worse |
|
Deficiencies per year
| 15.5 | 5.3 | This facility has 192% more deficiencies per year than a typical Virginia assisted living residence (15.5 vs. VA avg 5.3).↑ 192% worse |
|
Deficiencies per inspection
| 2.7 | 2.3 | This facility has 17% more deficiencies per inspection than a typical Virginia assisted living residence (2.7 vs. VA avg 2.3).↑ 17% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 35 | 14 | This facility has 150% more total inspections than a typical Virginia assisted living residence (35 vs. VA avg 14).↑ 150% worse |
|
Inspections with violations
| 27 | 9 | This facility has 200% more inspections with violations than a typical Virginia assisted living residence (27 vs. VA avg 9).↑ 200% worse |
|
Inspection violation rate
| 77% | 64% | This facility has 13 percentage points higher inspection violation rate than a typical Virginia assisted living residence (77% vs. VA avg 64%).↑ 13% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 17 | 7 | This facility has 143% more total complaints than a typical Virginia assisted living residence (17 vs. VA avg 7).↑ 143% worse |
|
Complaints per year
| 2.8 | 1.2 | This facility has 133% more complaints per year than a typical Virginia assisted living residence (2.8 vs. VA avg 1.2).↑ 133% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on October 22, 2025 substantiated complaints with 4 deficiencies in staffing, resident care documentation, and bathroom maintenance issues.
- Multiple inspections from 2024 through 2025 found repeated failures in medication administration according to physician orders, incomplete individualized service plans, and inadequate staffing levels.
- Several complaint investigations in 2025 found unsubstantiated allegations in personnel, resident care, and buildings and grounds, showing mixed compliance in these areas.
What does this home offer?
Minimum Age: 55
Pets Allowed
Building Type: Single story building
Mason Andrews serves as the Executive Director at The Park Oak Grove, bringing over 20 years of experience in the Medical Services industry. He oversees building operations and is dedicated to providing a first-class experience for residents. Mason is passionate about cooking BBQ and enjoys spending time with his wife, daughters, and their dogs.
Places of interest near The Park Oak Grove
5.0 miles from city center
Estimated distance in miles from Roanoke's city center to The Park Oak Grove's address, calculated via Google Maps.
— 1.04 miles to nearest hospital (The Education Center at LewisGale Medical Center)
Calculate Travel Distance to The Park Oak Grove
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Financial Assistance for
Assisted Living in Virginia
The Park Oak Grove is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Compare Assisted Living around Roanoke
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Park Oak Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 164
Facility
164
VA AVG
98
Rank
#37 / 371 | Yes |
57
Facility
57
VA AVG
44
Rank
#133 / 449 | - | Dorothy Anna Gring |
45.7%
Facility
45.7%
VA AVG
70.8%
Rank
#269 / 297 | A+ | 35 | 77.1%
Facility
77.1%
VA AVG
64.3%
Rank
#265 / 332 | 17
Facility
17
VA AVG
7
Rank
#312 / 332 | 93
Facility
93
VA AVG
32
Rank
#314 / 332 | 2.7
Facility
2.7
VA AVG
2.3
Rank
#251 / 332 |
| TerraBella Pheasant Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 130
Facility
130
VA AVG
98
Rank
#73 / 371 | Yes |
28
Facility
28
VA AVG
44
Rank
#320 / 449 | 1 Bed / 2 Bed | Jenifer Quilodran |
56.9%
Facility
56.9%
VA AVG
70.8%
Rank
#225 / 297 | A+ | 44 | 61.4%
Facility
61.4%
VA AVG
64.3%
Rank
#200 / 332 | 24
Facility
24
VA AVG
7
Rank
#324 / 332 | 113
Facility
113
VA AVG
32
Rank
#321 / 332 | 2.6
Facility
2.6
VA AVG
2.3
Rank
#246 / 332 |
| Hermitage Roanoke |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Fairview) | 120
Facility
120
VA AVG
98
Rank
#93 / 371 | Yes |
32
Facility
32
VA AVG
44
Rank
#289 / 449 | 1 Bed / 2 Bed | Michael Davis |
39.2%
Facility
39.2%
VA AVG
70.8%
Rank
#283 / 297 | A+ | 13 | 92.3%
Facility
92.3%
VA AVG
64.3%
Rank
#306 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 41
Facility
41
VA AVG
32
Rank
#263 / 332 | 3.2
Facility
3.2
VA AVG
2.3
Rank
#270 / 332 |
| The Harmony Collection at Roanoke – Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 105
Facility
105
VA AVG
98
Rank
#131 / 371 | Yes |
26
Facility
26
VA AVG
44
Rank
#332 / 449 | Studio / 1 Bed / 2 Bed | Jenny Nicely |
73.3%
Facility
73.3%
VA AVG
70.8%
Rank
#144 / 297 | A+ | 51 | 54.9%
Facility
54.9%
VA AVG
64.3%
Rank
#160 / 332 | 27
Facility
27
VA AVG
7
Rank
#328 / 332 | 104
Facility
104
VA AVG
32
Rank
#318 / 332 | 2.0
Facility
2.0
VA AVG
2.3
Rank
#204 / 332 |
| Magnolia Ridge Assisted Living Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Ghent) | 34
Facility
34
VA AVG
98
Rank
#337 / 371 | Yes |
72
Facility
72
VA AVG
44
Rank
#61 / 449 | - | Sherone Cephas |
61.8%
Facility
61.8%
VA AVG
70.8%
Rank
#208 / 297 | - | 7 | 71.4%
Facility
71.4%
VA AVG
64.3%
Rank
#248 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 29
Facility
29
VA AVG
32
Rank
#226 / 332 | 4.1
Facility
4.1
VA AVG
2.3
Rank
#294 / 332 |
Frequently Asked Questions about The Park Oak Grove
Is The Park Oak Grove in a walkable area?
The Park Oak Grove has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does The Park Oak Grove's license expire?
According to VA state health department records, The Park Oak Grove's license expires on August 14, 2026.
What is the occupancy rate at The Park Oak Grove?
The Park Oak Grove's occupancy is 46%.
Who is the administrator of The Park Oak Grove?
Dorothy Anna Gring is the administrator of The Park Oak Grove.
How many beds does The Park Oak Grove have?
The Park Oak Grove has 164 beds.
Has The Park Oak Grove had any recent deficiencies or citations?
The Park Oak Grove has had 35 recently reported deficiencies.
Are there photos of The Park Oak Grove?
Yes — there are 8 photos of The Park Oak Grove in the photo gallery on this page.
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