The Peninsula Regent
The Peninsula Regent is an Independent Living Home in California
The Peninsula Regent is an Independent Living Home in California
The Peninsula Regent
The Peninsula Regent is an Independent Living Home in California
The Peninsula Regent is an Independent Living Home in California
As San Mateo’s foremost not-for-profit condominium community, The Peninsula Regent is designed for independent seniors aged 60 and beyond. What sets them apart is its unique approach; rather than the customary entrance fee that is often non-refundable, senior residents have the opportunity to invest in their very own homes.
The Peninsula not only secures a valuable asset for seniors and their heirs but also imparts a sense of comfort and peace of mind that comes with being part of this exceptional senior community. Here, an array of concierge services, excellent amenities, delectable dining selections, and daily social engagement await seniors, offering a carefree lifestyle that empowers them to pursue their passions and embrace life to the fullest wholeheartedly.
Martin Herter serves as the Executive Director at Peninsula Regent, leading the community's dedicated staff to provide exceptional service and care. Under his leadership, the team is committed to meeting residents' needs with warmth and professionalism.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
California average: 72%
Additional licensing details
Ownership & operating entity
The Peninsula Regent is legally operated by BASS INC; PACIFIC RETIREMENT SERVICES INC.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 968 / 981 / 1,429 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Types of Care at The Peninsula Regent
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
4 visits
California average: 14 visits
Breakdown by visit type
2 total complaint visits
2 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
1 complaint investigation
Investigations can have many visits.
California average: 10 complaint investigations
2 official inspections
California average: 4 official inspections
8 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
2 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
6 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for The Peninsula Regent
In October 2022, an unannounced health‑check visit to Peninsula Regent revealed no deficiencies. The evaluator reviewed the facility’s response to a recent death report, verified admission agreements, and confirmed that staffing schedules and resident rosters were current. The visit concluded that existing monitoring procedures for independent residents were adequate and that the facility was in compliance with the applicable licensing standards at that time.
A year later, the required annual inspection conducted in December 2024 identified several significant compliance gaps. While the physical environment—an 11‑story building with assisted‑living units, a swimming pool, and adequate lighting—was found to meet safety standards, the review uncovered deficiencies in personnel health screenings, dementia and postural‑support training, first‑aid certification, and the formatting of admission agreements. Two staff members lacked current health screening reports, four lacked required training, and two did not have up‑to‑date first‑aid certification. The evaluator issued a plan of correction with a 12‑week deadline to submit documentation to the Department. Failure to address these deficiencies could trigger civil penalties.
A separate complaint investigation in late September 2024 substantiated several allegations of substandard resident care. Alarm‑system logs from a resident’s room revealed that staff failed to respond to emergency call button activations within 15 minutes on 16 separate occasions over a 51‑day period. Additionally, an incident on May 4 2024 documented a skin tear and bruising caused by rough handling, which led to a family complaint. The evaluator confirmed that residents were not being spoken to appropriately and that the staff’s conduct fell below the expected standard of care. The findings were deemed substantiated under the preponderance of evidence standard, and corrective action was mandated.
Across these reports, a pattern emerges of solid environmental and safety practices coupled with recurring deficiencies in staff health, training, and responsiveness. The facility’s leadership has been provided with clear deadlines to rectify personnel and procedural gaps. Continued oversight will be required to ensure that the identified corrective actions are fully implemented and that the facility’s care standards align with California’s stringent community‑care regulations.
Compare Independent Living around San Mateo
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near The Peninsula Regent
0.3 miles from city center
1 Baldwin Ave, San Mateo, CA 94401
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Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
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Financial Aid for California Seniors
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