Facility type
Nursing Home
Status
Active
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Assisted Living Home
The Pines at Glens Falls Center for Nursing & Rehabilitation
Assisted Living Home
The Pines at Glens Falls Center for Nursing & Rehabilitation
The Pines at Glens Falls Center for Nursing and Rehabilitation is a healthcare center in Glens Falls, NY. It offers post-acute rehabilitation and long-term care services, including a variety of medical and therapy services. The center is committed to providing a nurturing environment for residents to thrive.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95.2%
Residents per day (avg)
110
Occupancy rate
95.2%
Residents per day (avg)
110
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
55% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
41% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
5 - 6 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$21.7M
Operating loss
-$49.8K
Privately-owned community
Operated by a business corporation.
Home revenue
$21,703,125.00
Operating loss
$-49,759.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.8M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License details
County:
Warren
Additional licensing details
License number:
5601307N
CMS Certification Number:
335325
Awards:
5 Stars Quality Measure from the Centers for Medicaid and Medicare Services (CMS), US News 2024 Best Nursing Homes—Long-Term Care, McKnight’s Excellence in Technology Award for partnership with Circadia Health, Certified Great Place to Work
Ownership & operating entity
Owner name:
Glens Falls Crossings, LLC (For Profit)
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Respite Care, Palliative Care, Hospice Care
Pricing & Financial Information
Dining & Nutrition
Meals Included
Yes
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
1 inspection
1 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
96 complaints
80 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:March 22, 2023
Type:Complaint Investigation
9 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
9 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Date not yet available — Stipulation & Order #: NH-16-103
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Mar 2023
Total health citations
18
Citations per inspection
6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 18 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
18 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Mar 22, 2023
Corrected
Nutrition moderate citation
Mar 22, 2023
Corrected
Care Planning moderate citation
Mar 22, 2023
Corrected
Nutrition moderate citation
Nov 12, 2020
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
The Pines at Glens Falls Center for Nursing & Rehabilitation
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 12801
120
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near The Pines at Glens Falls Center for Nursing & Rehabilitation
271.8 miles from city center
Glens Falls, NY 12801
Calculate Travel Distance to The Pines at Glens Falls Center for Nursing & Rehabilitation
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
199
Total Staff
135
Employees
64
Contractors
39,744
Total Hours (Quarter)
60
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 22 | 7.6 | No |
| Licensed Practical Nurse | 47 | 8 | Yes |
| Certified Nursing Assistant | 98 | 7.1 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.4hs shift avg
Nursing Staff ⓘ
167 staff
7.4hs shift avg
Physicians & Practitioners ⓘ
8 staff
7.6hs shift avg
Therapy Services ⓘ
11 staff
6.2hs shift avg
Activities & Recreation ⓘ
1 staff
1.6hs shift avg
Social Services ⓘ
3 staff
7.2hs shift avg
Dietary Services ⓘ
4 staff
6.3hs shift avg
Other Services ⓘ
3 staff
8hs shift avg
Contractor Analysis
16.5%
of total hours from contractors
6,555 contractor hours this quarter
Licensed Practical Nurse: 17
Certified Nursing Assistant: 32
Physical Therapy Aide: 2
Other Physician: 1
Occupational Therapy Assistant: 2
Occupational Therapy Aide: 1
Clinical Nurse Specialist: 1
Speech Language Pathologist: 1
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 2
Qualified Social Worker: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 32 | 98 | 16,774 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 30 | 17 | 47 | 10,189 | 91 | 100% | 8 |
| Registered Nurse | 22 | 0 | 22 | 4,519 | 91 | 100% | 7.6 |
| Clinical Nurse Specialist | 4 | 1 | 5 | 1,536 | 65 | 71% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,046 | 91 | 100% | 6.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 869 | 73 | 80% | 6.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 867 | 66 | 73% | 7.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 790 | 69 | 76% | 6.5 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 433 | 60 | 66% | 7.2 |
| Dental Services Staff | 2 | 0 | 2 | 424 | 44 | 48% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 417 | 62 | 68% | 6.7 |
| Other Social Services Staff | 1 | 0 | 1 | 312 | 39 | 43% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 259 | 62 | 68% | 4.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 128 | 16 | 18% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 68 | 36 | 40% | 1.8 |
| Medical Director | 1 | 0 | 1 | 52 | 12 | 13% | 4.3 |
| Other Physician | 1 | 1 | 2 | 42 | 17 | 19% | 2.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 38 | 24 | 26% | 1.6 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
106 residents
Residents by payment source
Medicare
12 residents (11.3%)
Medicaid
67 residents (63.2%)
Private pay or other
27 residents (25.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
15% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.1
33% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.8%
Percent of long-stay residents whose need for help with daily activities has increased
19.8%
20% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.6%
Percent of long-stay residents whose ability to move independently worsened
17.6%
6% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.8%
63% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
35% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.8%
Percent of long-stay high risk residents with pressure ulcers
9.8%
37% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.1%
Percent of long-stay residents who lose too much weight
5.1%
17% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
34.3%
Percent of long-stay residents who have depressive symptoms
34.3%
89% worse than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.3%
Percent of long-stay residents who received an antipsychotic medication
18.3%
45% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
19% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
46% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
11% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Pines at Glens Falls Center for Nursing & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
95.2%
↓ 0.1pp vs 2022
Net Income
-$49,759
↓ ~$3.5M vs 2022
Total Payroll
$9,874,551
↑ ~$1.1M vs 2022
Profit Margin
-0.2%
↓ 18.4pp vs 2022
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