Inspection Reports for
The Pines at Poughkeepsie Center for Nursing & Rehabilitation

100 Franklin Street, Poughkeepsie, NY, 12601

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 12.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

141% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

28 21 14 7 0
2018
2021
2024

Inspection Report

Annual Inspection
Deficiencies: 8 Date: Aug 20, 2024

Visit Reason
The inspection was conducted as a Recertification and Abbreviated Survey to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including failure to develop baseline care plans within 48 hours of admission, inadequate pressure ulcer care, insufficient supervision to prevent accidents, lack of physician orders for oxygen therapy, inadequate dialysis care communication, missing certified nurse aide performance reviews, improper use and monitoring of psychotropic medications, and unsafe food storage and handling practices.

Deficiencies (8)
F 0655: The facility failed to develop and implement baseline care plans within 48 hours of admission for 2 residents, delaying care planning and assessments.
F 0686: The facility did not ensure pressure ulcers were prevented for 1 resident by failing to offload heels as ordered.
F 0689: The facility failed to provide adequate supervision and maintain a safe environment to prevent accidents for 1 resident with a history of falls.
F 0695: The facility did not ensure oxygen therapy was provided with a physician's order for 1 resident for 4 days.
F 0698: The facility failed to ensure ongoing assessments and communication with the dialysis center for 1 resident receiving hemodialysis.
F 0730: The facility did not complete annual performance reviews for 4 of 5 certified nurse aides as required.
F 0758: The facility failed to implement gradual dose reductions and behavioral monitoring for residents on psychotropic medications, and did not follow pharmacist recommendations to taper medications.
F 0812: The facility did not store, prepare, distribute, and serve food in accordance with professional standards, including unlabeled, undated, expired food, improper hygiene, and incomplete temperature logs.
Report Facts
Days oxygen therapy without physician order: 4 Certified nurse aides missing annual reviews: 4 Expired food items: Multiple expired and undated food items found in walk-in refrigerator, dry storage, and pantry. Temperature log missing shifts: 3 Ice accumulation lumps: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse #24Licensed Practical NursePerformed nursing admission evaluation for Resident #241.
Director of NursingProvided statements on baseline care plan requirements and supervision.
Director of Clinical OperationsDiscussed baseline care plan initiation and nursing admission evaluations.
Registered Nurse Manager #25Registered Nurse ManagerInitiated baseline care plan for Resident #241 after admission delay.
Nurse PractitionerNurse PractitionerEvaluated Resident #241 and Resident #170; provided psychiatric consultation.
Registered Nurse #30Registered NurseNoted oxygen therapy without physician order for Resident #392.
Licensed Practical Nurse #8Licensed Practical NurseDiscussed dialysis communication form usage.
Assistant Director of NursingDiscussed dialysis communication and documentation.
Director of Clinical OperationAcknowledged missing nurse aide performance reviews.
Psychiatric Nurse Practitioner ConsultantPsychiatric Nurse PractitionerEvaluated Resident #170 and commented on psychotropic medication use.
Medical DirectorCommented on inappropriate use of Seroquel for Resident #170.
Director of Food ServicesDiscussed food safety, hygiene, labeling, and temperature monitoring deficiencies.
Dietary Aide #27Dietary AideObserved not wearing hair net and beard covering in kitchen.

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 17 Date: Aug 20, 2024

Visit Reason
Multiple quality of care and life safety deficiencies identified, all corrected by October 2024.

Findings
Multiple quality of care and life safety deficiencies identified, all corrected by October 2024.

Deficiencies (17)
Baseline care plan — quality of care
Dialysis — quality of care
Food procurement, store/prepare/serve-sanitary — quality of care
Free from unnec psychotropic meds/prn use — quality of care
Free of accident hazards/supervision/devices — quality of care
Nurse aide perform review-12 hr/yr in-service — quality of care
Respiratory/tracheostomy care and suctioning — quality of care
Treatment/svcs to prevent/heal pressure ulcer — quality of care
Electrical equipment - testing and maintenanc — life safety
Electrical systems - essential electric syste — life safety
Ep testing requirements — life safety
Fire drills — life safety
Gas equipment - cylinder and container storag — life safety
Maintenance, inspection & testing - doors — life safety
Sprinkler system - installation — life safety
Sprinkler system - maintenance and testing — life safety
Standards of construction for new existing nh — life safety

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Mar 13, 2024

Visit Reason
The visit was an abbreviated survey conducted to assess medication administration practices and ensure residents were free from significant medication errors.

Findings
The facility failed to ensure that residents were free from significant medication errors, specifically one resident was not administered an intravenous antibiotic as prescribed on three occasions.

Deficiencies (1)
F 0760: The facility did not ensure Resident #1 received intravenous Ceftriaxone antibiotic as ordered on 4/30/2022, 5/1/2022, and 5/3/2022. Medication administration records lacked documentation of these doses.
Report Facts
Medication omissions: 3

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding medication administration and policy
Registered Nurse ManagerNotified medical provider of medication omissions and discussed administration
Registered Nurse SupervisorResponsible for administering antibiotic via PICC line and interviewed about medication administration
Medical DirectorReviewed Medication Administration Records and confirmed omissions
AdministratorInterviewed about awareness of medication omissions and incident reporting

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Mar 13, 2024

Visit Reason
One isolated quality of care deficiency related to medication errors, corrected by May 2024.

Findings
One isolated quality of care deficiency related to medication errors, corrected by May 2024.

Deficiencies (1)
Residents are free of significant med errors — quality of care

Inspection Report

Annual Inspection
Deficiencies: 2 Date: Oct 12, 2021

Visit Reason
The inspection was a recertification survey to assess compliance with federal regulations regarding medication storage and infection prevention and control protocols.

Findings
The facility failed to ensure safe and secure storage of medications on two occasions and did not provide proper hand hygiene to a resident after crawling on the floor and before meals, violating infection control protocols.

Deficiencies (2)
F 0761: The facility did not provide safe and secure storage of medications on two occasions; a bottle of aspirin and stool softener were left unattended on a medication cart, and 33 blister packs of medications were left unattended at the nurses station.
F 0880: The facility failed to provide and implement an infection prevention and control program; Resident #98 was not given hand hygiene after crawling on the floor and before eating, despite staff supervision.
Report Facts
Medication blister packs left unattended: 33 Dates of medication storage observations: 2

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN #6)Verified medications left unattended on medication cart
Licensed Practical Nurse (LPN #5)Stated it was a mistake to leave medications unattended
Certified Nursing Assistant (CNA #4)Failed to provide hand hygiene to Resident #98 after floor contact
Certified Nursing Assistant (CNA #5)Forgot to offer hand hygiene to Resident #98 before meal
Licensed Practical Nurse (LPN #7)Supervised dining and acknowledged oversight in hand hygiene
Director of Nursing (DON)Stated resident should have had hand hygiene after floor contact
Registered Nurse Unit Manager (RNUM #1)Stated resident's hands should have been cleaned after floor contact

Inspection Report

Complaint Investigation
Deficiencies: 8 Date: Dec 6, 2018

Visit Reason
Complaint investigation regarding care planning, fluid intake monitoring, positioning, catheter care, medication management, infection control, and food safety at The Pines at Poughkeepsie Center for Nursing & Rehab.

Complaint Details
Complaint #NY00230539 regarding inadequate care planning, fluid intake monitoring, positioning, catheter care, medication management, infection control, and food safety.
Findings
The facility failed to develop and implement complete care plans for hospice and fluid intake monitoring, ensure proper positioning and wheelchair maintenance, discontinue urinary catheters timely, justify psychotropic medication use, maintain medication error rates below 5%, label and store medications properly, ensure food safety and cooling logs, and follow infection control protocols including hand hygiene.

Deficiencies (8)
F 0656: The facility did not develop a person-centered care plan for hospice care and fluid intake monitoring for residents with indwelling catheters or at risk for dehydration.
F 0684: Residents #42 and #108 did not receive appropriate care for positioning and mobility; wheelchair foot rests were inadequate or in disrepair.
F 0689: Resident #47 was not provided adequate supervision or assistive devices to prevent recurrent falls; interventions were ineffective and not reassessed.
F 0690: Resident #169's indwelling catheter was not discontinued after pressure ulcers healed, lacking reassessment for continued need.
F 0758: Resident #146 was prescribed Zyprexa without documented justification; behavior monitoring was inadequate and gradual dose reduction was not considered.
F 0761: Medication storage was improper with expired medications and unlabeled individually packaged pills found in medication carts and rooms.
F 0812: Food safety violations included lack of cooling logs for TCS foods and unit refrigerators containing unlabeled, undated, or expired foods and supplements.
F 0880: Infection control failures included improper hand hygiene and glove use during wound care and meal assistance, risking cross contamination.
Report Facts
Medication error rate: 6.4 Falls: 11 Fluid intake: 1500 Fluid intake: 2000 Medication expiration dates: 3 Hi Cal supplement expiration: 48 Wandering episodes: 49

Employees mentioned
NameTitleContext
RN #3Registered Nurse ManagerObserved improper wound care technique and contamination of medication cart.
LPN #3Licensed Practical NurseAdministered insulin late and documented blood sugar incorrectly.
RN #4Registered NurseAdministered incorrect eye medication.
RN #2Nurse Manager/Registered NurseInterviewed about fall prevention and Dycem mat use.
Physical TherapistInterviewed about wheelchair positioning and fall prevention.
Director of NursingDirector of NursingInterviewed about care planning and fall prevention processes.
Medical DirectorMedical DirectorInterviewed about psychotropic medication use and insulin administration.
FSDFood Service DirectorInterviewed about food safety and unit refrigerator management.
CNA #1Certified Nursing AssistantObserved not washing hands during meal assistance.
Activity Staff Member #1Observed not washing hands after dropping badge and touching resident.

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