Facility type
Nursing Home
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Memory Care Home
The Pines at Rutland Center for Nursing and Rehabilitation
Memory Care Home
The Pines at Rutland Center for Nursing and Rehabilitation
Overview of The Pines at Rutland Center for Nursing and Rehabilitation
Nestled in Rutland, The Pines at Rutland Center for Health & Rehabilitation is an assisted living and memory care community center for healthcare needs. Whether individuals are seeking a short-term stay or considering it their home, The Pines aims to create an environment that offers the same level of comfort one would experience with their own family.
The center provides a comprehensive range of care services, encompassing physical therapy, occupational therapy, and speech therapy. In addition, The Pines at Rutland Center for Health & Rehabilitation offers a diverse array of medical services, including pulmonary rehabilitation, specialized care for heart failure (CHF), cardiac recovery, amputee rehabilitation, stroke rehabilitation, and wound care management, among others.
Melissa Haupt, The Pines at Rutland Center Administrator, is a Licensed Nursing Home Administrator with extensive long-term care experience. She holds a Master’s degree in Healthcare Administration and a Bachelor’s degree in Nursing from Walden University. Melissa began her career as a Licensed Nursing Assistant and is currently pursuing a Doctoral program. She oversees the overall operation of The Pines at Rutland, fostering a supportive environment through strong team building and staff recognition.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
125
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.3%
Residents per day (avg)
113
Occupancy rate
91.3%
Residents per day (avg)
113
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
72% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
28% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$23.3M
Operating loss
-$426.0K
Privately-owned community
Operated by a business corporation.
Home revenue
$23,288,612.00
Operating loss
$-426,012.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.7M
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
License details
County:
Rutland
Additional licensing details
Awards:
Won Best Rehabilitation Facility for 2024 & 2025 by the Rutland Herald, Greater Rutlands Best Nursing Care Facility, McKnight’s Excellence in Technology Award for partnership with Circadia Health, Certified Great Place to Work.
Care Services
Provides Memory Care
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Contact Information
Fax:
802-775-6815
Programs & Activities
Specific Programs
Short-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Ventilator Care, Respite Care, Palliative Care, Hospice Care.
Operating Hours
8am – 8pm, or by appointment, with options for virtual visits.
Pricing & Financial Information
Dining & Nutrition
Food Description
3 meals a day, plus an always available menu.
Meals Included
Yes
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health inspections
5
Vermont average 6.5
Last Health inspection on Nov 2024
Total health citations
23
Citations per inspection
4.6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 23 citations resulted from standard inspections; 3 of 23 resulted from complaint investigations; and 1 of 23 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Vermont averageVermont average: 0.7
Serious Health citations
1
1
47% better than Vermont averageVermont average: 1.9
0 critical citations
1 serious citation
22 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Nov 25, 2024
Corrected
Administration moderate citation
Sep 18, 2024
Corrected
Pharmacy moderate citation
Sep 18, 2024
Corrected
Pharmacy moderate citation
Sep 18, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Rutland
The information below is reported by the Vermont Department of Disabilities, Aging and Independent Living.
The Pines at Rutland Center for Nursing and Rehabilitation
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rutland
125
No
-
36
Our House At Park Terrace
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Rutland
12
No
A+
86
Barbara‘s 1840 House
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Rutland
-
No
-
63
Loretto Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Rutland
-
No
-
67
Mountain View Center
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
-
24
Places of interest near The Pines at Rutland Center for Nursing and Rehabilitation
1.0 miles from city center — 0.08 miles to nearest hospital (Rutland hospital)
99 Allen St, Rutland, VT 05701
Calculate Travel Distance to The Pines at Rutland Center for Nursing and Rehabilitation
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
149
Total Staff
137
Employees
12
Contractors
45,192
Total Hours (Quarter)
64
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 23 | 8.5 | No |
| Licensed Practical Nurse | 21 | 8.2 | No |
| Certified Nursing Assistant | 75 | 7.6 | No |
Staff by Category
Administration ⓘ
2 staff
6.3hs shift avg
Nursing Staff ⓘ
123 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
12 staff
7.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
5.6hs shift avg
Dietary Services ⓘ
5 staff
7.5hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
6.6%
of total hours from contractors
2,970 contractor hours this quarter
Physical Therapy Assistant: 3
Qualified Social Worker: 2
Speech Language Pathologist: 1
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 75 | 0 | 75 | 20,130 | 91 | 100% | 7.6 |
| Registered Nurse | 23 | 0 | 23 | 8,093 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 21 | 0 | 21 | 8,093 | 91 | 100% | 8.2 |
| Occupational Therapy Aide | 3 | 0 | 3 | 975 | 65 | 71% | 7.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 936 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 912 | 64 | 70% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 900 | 77 | 85% | 7.3 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 862 | 74 | 81% | 7.2 |
| Physical Therapy Assistant | 0 | 3 | 3 | 691 | 68 | 75% | 7.4 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 470 | 62 | 68% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 460 | 51 | 56% | 7.2 |
| RN Director of Nursing | 1 | 0 | 1 | 416 | 40 | 44% | 10.4 |
| Qualified Social Worker | 0 | 2 | 2 | 365 | 65 | 71% | 5.6 |
| Medication Aide/Technician | 3 | 0 | 3 | 207 | 27 | 30% | 6.9 |
| Medical Director | 0 | 1 | 1 | 85 | 31 | 34% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 6 | 7% | 6 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
110 residents
Residents by payment source
Medicare
19 residents (17.3%)
Medicaid
80 residents (72.7%)
Private pay or other
11 residents (10%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
7% worse than Vermont averageVermont average: 11.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
11% worse than Vermont averageVermont average: 22.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.9%
Percent of long-stay residents whose need for help with daily activities has increased
19.9%
In line with Vermont averageVermont average: 20.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.4%
Percent of long-stay residents whose ability to move independently worsened
23.4%
16% worse than Vermont averageVermont average: 20.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.3%
17% worse than Vermont averageVermont average: 27.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
8% worse than Vermont averageVermont average: 5.8%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.4%
Percent of long-stay high risk residents with pressure ulcers
9.4%
47% worse than Vermont averageVermont average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.3%
Percent of long-stay residents with a urinary tract infection
2.3%
9% better than Vermont averageVermont average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
44% better than Vermont averageVermont average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
12.2%
Percent of long-stay residents who have depressive symptoms
12.2%
21% worse than Vermont averageVermont average: 10.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.2%
Percent of long-stay residents who received an antipsychotic medication
16.2%
17% better than Vermont averageVermont average: 19.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.6%
9% worse than Vermont averageVermont average: 95.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
In line with Vermont averageVermont average: 97.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.06
Number of hospitalizations per 1,000 long-stay resident days.
1.06
26% better than Vermont averageVermont average: 1.44
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.13
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.13
14% better than Vermont averageVermont average: 2.48
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.0%
In line with Vermont averageVermont average: 86.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
61% worse than Vermont averageVermont average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.0%
17% better than Vermont averageVermont average: 78.9%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.6%
27% better than Vermont averageVermont average: 21.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.1%
14% better than Vermont averageVermont average: 17.6%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Vermont averageVermont average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
56.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.6%
5% better than Vermont averageVermont average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
57.0%
Rate of successful return to home or community from a skilled nursing facility.
57.0%
13% better than Vermont averageVermont average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$9K
93% lower than Vermont averageVermont average: $128K
Number of fines
1
44% fewer fines than Vermont averageVermont average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Vermont averageVermont average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$9K
Vermont average
$128K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 18, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 18, 2024
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Pines at Rutland Center for Nursing and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
91.3%
↑ 4.2pp vs 2022
Net Income
-$426,012
↓ ~$630K vs 2022
Total Payroll
$13,368,464
↑ ~$797K vs 2022
Profit Margin
-1.9%
↓ 2.9pp vs 2022
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