Show Inspection Reports
Total health inspections
5
California average 12.5
Last Health inspection on Feb 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
The Reutlinger Community
Independent Living Home
The Reutlinger Community
Independent Living Home
Overview of The Reutlinger Community
Everyday is a life-enhancing opportunity at The Reutlinger Community, a charming senior living community in Contra Costa County, Danville, CA, offering independent living, assisted living, memory care, rehabilitation, and skilled nursing. With its continuum of care services, residents are guaranteed to gracefully age in place with seamless transition should their needs evolve. Residents are welcomed into beautifully designed studios, one-bedroom apartments, and memory care units that perfectly align with their tastes and needs.
With 24-hour team availability, residents and their loved ones can rest easy knowing they will be constantly supported by care partners who are truly invested in their health and happiness. Residents are empowered to continue living life to the fullest with lifelong learning programs, activities and opportunities for socialization offered by the community. Beautiful community amenities, including cozy lounge areas, dining rooms, an art room and physical fitness studio, provides relaxing space for exploration and enjoyment.
Over 20 years in healthcare leadership
Hanh Ta serves as Executive Director of The Reutlinger, overseeing a multi-service campus with assisted living, memory care, and skilled nursing. With over 20 years in healthcare leadership, her expertise includes healthcare operations, regulatory compliance, and compassionate care. She holds degrees in Biochemistry, Gerontology, and Law, bringing a deep commitment to enhancing the lives of seniors and staff at the community.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
25.1%
Residents per day (avg)
45
Occupancy rate
25.1%
Residents per day (avg)
45
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
37% of new residents, often for short stays.
Typical stay
2 months
Medicaid
38% of new residents, often for long-term daily care.
Typical stay
1 - 2 months
Finances and operations
Voluntary non-profit home
Other
Home revenue
$21.4M
Operating deficit
-$1.4M
Voluntary non-profit home
Other
Home revenue
$21,417,259.00
Operating deficit
$-1,413,824.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.8M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
65%
Occupied Beds
78 of 120
Percentage of available beds currently in use by residents.
License Status
LICENSEDFacility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
License Date
August 19, 1999
Additional licensing details
CMS Certification Number:
55534
County:
CONTRA COSTA
RCFE Number:
075600335
Ownership & operating entity
The Reutlinger Community is legally operated by REUTLINGER COMMUNITY, THE; ESKATON PROPERTIES INC.
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing & Rehabilitation, Short-Term Stays, Resident Experience, Amenities & Services, Culinary Experience, Spirituality, Art Program, Events
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: Two-story
Fitness and Recreation
Types of Care at The Reutlinger Community
Independent Living
Assisted Living
Memory Care
Skilled Nursing
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
23 visits
Breakdown by visit type
11 total complaint visits
12 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
10 complaint investigations
Investigations can have many visits.
4 official inspections
3 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
1 serious citation
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
2 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
Date:August 7, 2025
Type:Complaint Investigation
5 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for The Reutlinger Community
Most inspections found no deficiencies, with several complaint investigations unsubstantiated, reflecting generally stable compliance. However, some complaint investigations did identify isolated deficiencies related mainly to medication management, resident safety, and personal rights. The most recent report from August 7, 2025, cited a deficiency for a staff member disabling a wander guard alarm, which allowed a resident to elope unassisted but was resolved without harm. Earlier substantiated issues included medication errors and a temporary restriction on visitor rights, both addressed with staff training and corrective actions. The facility’s record shows some fluctuations in compliance, but recent inspections indicate ongoing efforts to improve safety and care practices.
Compare Independent Living around Contra Costa County
The information below is reported by the California Department of Social Services and Department of Public Health.
Stoneridge Creek Pleasanton
+7%
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
CA 94588
828
No
-
47
STONERIDGE CREEK PLEASANTON CCRC LLC
90.6%
-
-
-
-
-
-
-
+7%Studio / 1 Bed
The Reutlinger Community
-26%
+26%
-23%
SNF
Nursing Home 24/7 care needed
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Danville
180
No
A
30
THE REUTLINGER COMMUNITY
65.0%
$21,303,079.00
$10,011,156.00
47%
45.40
5.3228
17
-26%+26%-23%Studio / 1 Bed
Carlton Senior Living Pleasant Hill – Martinez
-1%
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Pleasant Hill
165
Yes
-
65
CARLTON SENIOR LIVING, LLC
84.2%
-
-
-
-
-
-
-
-1%Studio / 1 Bed
Westmont of Brentwood
-1%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Brentwood
155
Yes
A
27
WESTMONT MGR GP LLC,GP OF FRESNO OPS;WESTMONT LVNG
83.9%
-
-
-
-
-
-
-
-1%Studio / 1 Bed / 2 Bed
Carlton Concord 55+ Living
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Concord
-
Yes
-
92
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Stoneridge Creek Pleasanton
Type of care:
IL
Community:
CA 94588
Bed Count:
828
Pets Allowed:
No
Operator:
STONERIDGE CREEK PLEASANTON CCRC LLC
Occupancy:
90.6%
Occupancy vs State Avg:
+7%
+7%
Bed Options:
Studio / 1 Bed
The Reutlinger Community
Type of care:
SNF
IL
Community:
Danville
Bed Count:
180
Pets Allowed:
No
Operator:
THE REUTLINGER COMMUNITY
CCN:
55534
Occupancy:
65.0%
Home Revenue:
$21,303,079.00
Payroll Costs:
$10,011,156.00
Payroll %:
47%
Avg Residents/Day:
45.40
Overall Rating:
Adj Nurse Hours:
5.3228
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
17
RN share vs State Avg:
-26%
-26%
Staffing vs State Avg:
+26%
+26%
Occupancy vs State Avg:
-23%
-23%
Bed Options:
Studio / 1 Bed
Carlton Senior Living Pleasant Hill – Martinez
Type of care:
IL
Community:
Pleasant Hill
Bed Count:
165
Pets Allowed:
Yes
Operator:
CARLTON SENIOR LIVING, LLC
Occupancy:
84.2%
Occupancy vs State Avg:
-1%
-1%
Bed Options:
Studio / 1 Bed
Westmont of Brentwood
Type of care:
AL
IL
MC
Community:
Brentwood
Bed Count:
155
Pets Allowed:
Yes
Operator:
WESTMONT MGR GP LLC,GP OF FRESNO OPS;WESTMONT LVNG
Occupancy:
83.9%
Occupancy vs State Avg:
-1%
-1%
Bed Options:
Studio / 1 Bed / 2 Bed
Living Spaces & Floor Plans
The Reutlinger Community3
The Reutlinger Community2
The Reutlinger Community1
The Reutlinger Community
Places of interest near The Reutlinger Community
5.7 miles from city center
4000 Camino Tassajara, Danville, CA 94506
Calculate Travel Distance to The Reutlinger Community
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
160
Total Staff
56
Employees
104
Contractors
21,329
Total Hours (Quarter)
29
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 7.5 | No |
| Licensed Practical Nurse | 55 | 7.7 | Yes |
| Certified Nursing Assistant | 90 | 8.3 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
155 staff
8hs shift avg
Physicians & Practitioners ⓘ
2 staff
8hs shift avg
Therapy Services ⓘ
0 staff
0hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
1 staff
7.9hs shift avg
Other Services ⓘ
1 staff
8.2hs shift avg
Contractor Analysis
12.5%
of total hours from contractors
2,663 contractor hours this quarter
Certified Nursing Assistant: 59
Licensed Practical Nurse: 45
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 31 | 59 | 90 | 11,288 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 10 | 45 | 55 | 4,575 | 91 | 100% | 7.7 |
| Registered Nurse | 10 | 0 | 10 | 3,083 | 91 | 100% | 7.5 |
| Dietitian | 1 | 0 | 1 | 527 | 67 | 74% | 7.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 368 | 45 | 49% | 8.2 |
Health Inspection History
Inspections
Total health citations
17
Citations per inspection
3.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 17 citations resulted from standard inspections; and 4 of 17 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
16 moderate citations
1 minor citation
Citations history (last 3 years)
Administration moderate citation
Feb 12, 2025
Corrected
Nursing Services moderate citation
Nov 21, 2024
Corrected
Nutrition moderate citation
Nov 21, 2024
Corrected
Nutrition moderate citation
Nov 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
34
Total Residents
Medicare
13
(38.2%)
ⓘ
Medicaid
20
(58.8%)
ⓘ
Private Pay/Other
1
(2.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.3
25% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.6
20% worse than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.3%
Percent of long-stay residents whose need for help with daily activities has increased
18.3%
65% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.1%
Percent of long-stay residents whose ability to move independently worsened
11.1%
7% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
In line with California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
108% worse than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.4%
Percent of long-stay high risk residents with pressure ulcers
6.4%
30% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.9%
Percent of long-stay residents with a urinary tract infection
1.9%
49% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.1%
Percent of long-stay residents who lose too much weight
2.1%
51% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.9%
Percent of long-stay residents who have depressive symptoms
0.9%
87% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.7%
Percent of long-stay residents who received an antipsychotic medication
14.7%
45% worse than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
In line with California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
30% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.8%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Reutlinger Community based on CMS SNF Cost Reports.
Occupancy Rate
25.1%
↓ 38.2pp vs 2022
Net Income
-$1,413,824
↑ ~$4.4M vs 2022
Total Payroll
$13,602,754
↑ ~$1.8M vs 2022
Profit Margin
-6.6%
↑ 31.8pp vs 2022
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