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The Reutlinger Community
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Danville, CA
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Danville, CA
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Reutlinger Community accepts Medicare, Medicaid, and private pay.
Overview of The Reutlinger Community
Everyday is a life-enhancing opportunity at The Reutlinger Community, a charming senior living community in Contra Costa County, Danville, CA, offering independent living, assisted living, memory care, rehabilitation, and skilled nursing. With its continuum of care services, residents are guaranteed to gracefully age in place with seamless transition should their needs evolve. Residents are welcomed into beautifully designed studios, one-bedroom apartments, and memory care units that perfectly align with their tastes and needs.
With 24-hour team availability, residents and their loved ones can rest easy knowing they will be constantly supported by care partners who are truly invested in their health and happiness. Residents are empowered to continue living life to the fullest with lifelong learning programs, activities and opportunities for socialization offered by the community. Beautiful community amenities, including cozy lounge areas, dining rooms, an art room and physical fitness studio, provides relaxing space for exploration and enjoyment.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs California averages
Rank#30 / 289Nurse hours — State benchmarkedThis home is ranked 30th out of 289 homes we track in California for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 289 California facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Total nursing care
This home is ranked 30th out of 289 homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 9m
22% above state avg
This facilityState avg 4h 13m
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN)RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 7m
+72% State avg: 39m per day · National avg: 41m per day
LPN / LVNLicensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 3m
−14% State avg: 1h 13m per day · National avg: 52m per day
Nurse AideCertified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 59m
+13% State avg: 2h 38m per day · National avg: 2h 20m per day
Weekend Total NursingCombined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 20m
+6% State avg: 4h 5m per day · National avg: 3h 26m per day
Physical TherapistHours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
0m
−100% State avg: 5m per day · National avg: 4m per day
Weekend RNRegistered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
26m
−13% State avg: 30m per day · National avg: 28m per day
3 of 6 metrics below state avg
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.120Rank#135 / 328Bed count — State benchmarkedThis home is ranked 135th out of 328 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Medium-capacity home
· Offers a balance of services and community atmosphere.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.Rank#68 / 182Years in operation — State benchmarkedThis home is ranked 68th out of 182 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
28years
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.Rank#304 / 354Walk Score — State benchmarkedThis home is ranked 304th out of 354 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
30/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.Rank#244 / 289Occupancy rate — State benchmarkedThis home is ranked 244th out of 289 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 289. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65%This home usually has availability
Lower than the California average: 82.5%
Occupied beds
78/ 120
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
61days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
BBB ratings provide context about a business’s trust and complaint history. They are not a measure of care quality or regulatory compliance.
Ratings range from A+ (highest) to F (lowest).
What the rating reflects
Complaint history and resolution
Business practices and transparency
Time in operation
About this community
License Details
IssuanceAugust 19, 1999
CountyContra Costa
CMS Certification Number55534
RCFE Number075600335
Ownership & Operating Entity
The Reutlinger Community is legally operated by Reutlinger Community, The and Eskaton Properties Inc, and administered by Julie Mammad.
Therapy & Rehabilitation
3 services
Rehabilitation Services
Respite Care
Short-Term Rehab
Staffing & Medical
1 service
24-Hour Staffing
Additional Services
1 service
Skilled Nursing & Rehabilitation
Amenities & Lifestyle
Specific ProgramsShort-Term Stays, Resident Experience, Culinary Experience, Spirituality, Art Program
This profile shows two inspection records, and their totals often differ.
Inspection History and the Inspection Scorecard below are state data — the
figures the state publishes and the state inspection reports we hold on file —
covering the entire facility. CMS Health Inspection History covers only this
home's Medicare and Medicaid-certified nursing beds, from federal certification
surveys.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. CA average
0 Worse
No metrics in this bucket.
4 Better
Metrics better than California average:
• Total citations (75% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (86% below)
Citations Citations are formal regulatory issues recorded during state inspections.
This Facility
CA Average
vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.
3
12
This facility has 75% fewer total citations than a typical California nursing home (3 vs. CA avg 12).↓ 75% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
1
3
This facility has 67% fewer serious citations (type a) than a typical California nursing home (1 vs. CA avg 3).↓ 67% betterRank#478 / 1433Serious citations (Type A) — State benchmarkedThis home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
2
4
This facility has 50% fewer moderate citations (type b) than a typical California nursing home (2 vs. CA avg 4).↓ 50% better
Citations per inspection Average citations per inspection.
0.1
0.69
This facility has 86% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 0.69).↓ 86% better
Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.
This Facility
CA Average
vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
27
16
This facility has had 69% more total inspections than the California average (27 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 69% more
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.
11
13
This facility has had 15% fewer complaint visits than the California average (11 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 15% fewerRank#885 / 1387Complaint visits — State benchmarkedThis home is ranked 885th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
12
7
This facility has had 71% more other visits than the California average (12 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 71% more
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
4
4
This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.
10
10
This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg
Federal inspection data published by CMS, covering this home's Medicare and/or
Medicaid-certified skilled-nursing/nursing beds only.
InspectionsSince 2019 · 7 years of data
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Total health inspections7
California average12.1
Last Health inspection on Apr 2026
Total health citations
19Rank#22 / 291Health citations — State benchmarkedThis home is ranked 22nd out of 291 homes we track in California for health citations. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 291 CA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average49.8
Citations per inspection
2.71Rank#89 / 291Citations per inspection — State benchmarkedThis home is ranked 89th out of 291 homes we track in California for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 291 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
California average4.75
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 19 citations resulted from standard inspections; and 6 of 19 resulted from complaint investigations.
Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than California average
California average: 0.3
Serious health citations
0
100% better than California average
California average: 0.9
0 critical citationsCalifornia average: 0.3
0 serious citationsCalifornia average: 0.9
18 moderate citationsCalifornia average: 47
1 minor citationCalifornia average: 1.5
Citations history (last 7 years)
Abuse/Neglect moderate citationApr 02, 2026
Corrected
Care Planning moderate citationJan 13, 2026
Corrected
Administration moderate citationFeb 12, 2025
Corrected
Nursing Services moderate citationNov 21, 2024
Corrected
Citations history (last 7 years)
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff204
Employees204
Contractors0
Staff to resident ratio6.00 : 1
231% more staff per resident than California average
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events scoreA composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.8.3
25% worse than California average
California average: 6.6
Functional decline scoreA composite score based on activities of daily living decline, walking ability decline, and incontinence.13.6
20% worse than California average
California average: 11.3
Long-stay resident measures
AverageCalifornia avg: 4.2CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Percent of long-stay residents whose need for help with daily activities has increased18.3%
65% worse than California average
California average: 11.1%
Walking Ability Worsened Percent of long-stay residents whose ability to move independently worsened11.1%
7% better than California average
California average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence Percent of low risk long-stay residents who lose control of their bowels or bladder11.5%
In line with California average
California average: 11.3%
Falls with Major Injury Percent of long-stay residents experiencing one or more falls with major injury3.5%
108% worse than California average
California average: 1.7%
High Risk Residents with Pressure Ulcers Percent of long-stay high risk residents with pressure ulcers6.4%
30% worse than California average
California average: 5.0%
Urinary Tract Infection Percent of long-stay residents with a urinary tract infection1.9%
49% worse than California average
California average: 1.2%
Lost Too Much Weight Percent of long-stay residents who lose too much weight2.1%
51% better than California average
California average: 4.2%
Depressive Symptoms Percent of long-stay residents who have depressive symptoms0.9%
87% better than California average
California average: 6.7%
Antipsychotic Use Percent of long-stay residents who received an antipsychotic medication14.7%
45% worse than California average
California average: 10.1%
Pneumococcal Vaccine Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine99.1%
In line with California average
California average: 98.5%
Influenza Vaccine Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.7%
In line with California average
California average: 98.2%
Hospitalizations per 1,000 days Number of hospitalizations per 1,000 long-stay resident days.2.20
In line with California average
California average: 2.25
ED visits per 1,000 days Number of outpatient emergency department visits per 1,000 long-stay resident days.0.60
62% better than California average
California average: 1.59
Short-stay resident measures
AverageCalifornia avg: 3.5CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal VaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine95.8%
In line with California average
California average: 94.0%
Antipsychotic medication increasePercent of short-stay residents who newly received an antipsychotic medication1.0%
30% better than California average
California average: 1.5%
Influenza VaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine90.8%
In line with California average
California average: 93.2%
Re-hospitalized after SNF stayPercentage of short-stay residents who were re-hospitalized after their nursing home admission.21.2%
9% better than California average
California average: 23.2%
Emergency department visitsPercentage of short-stay residents who had an outpatient emergency department visit.13.5%
21% worse than California average
California average: 11.2%
Falls with major injuryPercentage of SNF residents who experience falls with major injury during their stay.0.9%
21% worse than California average
California average: 0.8%
Ability to care for self at dischargePercentage of residents at or above expected ability to care for themselves at discharge.50.8%
5% worse than California average
California average: 53.7%
Successful return to home or communityRate of successful return to home or community from a skilled nursing facility.57.9%
14% better than California average
California average: 50.6%
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
37% of new residents, often for short stays.
Typical stay2 months
Medicaid
38% of new residents, often for long-term daily care.
Typical stay1 - 2 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Total residents34
Medicare
13
38.2% of residents
Medicaid
20
58.8% of residents
Private pay or other
1
2.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for The Reutlinger Community from 2012–2023, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2023.
Net Patient Income-$1.5M↑ ~$352.2K vs 2021
Payroll Costs$11.8M↓ ~$728.5K vs 2021
Operating Margin-7.1%↑ 2.8pp vs 2021
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2023
Occupancy %
87.2%
87.9%
85.5%
83.3%
86.4%
84.6%
76.7%
75.7%
76.1%
66.0%
25.1%
Beds
180
180
180
180
180
180
180
180
180
180
180
Net Income
-$358,424
$11,003,856
$2,130,885
-$9,429
-$739,418
$199,824
-$1,563,614
$27,983
-$3,778,517
-$1,829,011
-$1,413,824
Gross Revenue
$12,215,556
$12,551,132
$12,815,484
$15,051,265
$16,060,002
$15,773,742
$14,546,066
$15,459,804
$17,129,005
$18,569,014
$21,303,079
Operating Expenses
$13,630,867
$13,775,926
$13,939,297
$14,806,932
$16,882,726
$18,002,237
$18,496,127
$19,011,949
$21,215,005
$20,982,466
$23,215,734
Net Patient Income
-$1,386,384
-$1,235,399
-$1,082,588
-$1,492,088
-$1,573,157
-$1,966,423
-$4,209,337
-$4,126,426
-$4,254,857
-$1,880,158
-$1,528,004
Net Patient Revenue
$12,244,483
$12,540,527
$12,856,709
$13,314,844
$15,309,569
$16,035,814
$14,286,790
$14,885,523
$16,960,148
$19,102,308
$21,687,730
Payroll Costs
$7,857,553
$8,091,329
$8,152,045
$8,362,320
$9,840,956
$10,789,394
$11,114,699
$10,854,975
$12,643,491
$12,573,825
$11,845,313
Operating Margin %
-11.3%
-9.9%
-8.4%
-11.2%
-10.3%
-12.3%
-29.5%
-27.7%
-25.1%
-9.8%
-7.1%
Medicare %
2.9%
3.2%
4.3%
4.9%
5.7%
6.4%
7.0%
6.7%
8.7%
7.1%
23.8%
Medicaid %
19.9%
19.1%
20.6%
23.5%
22.0%
18.9%
17.2%
19.4%
17.8%
17.2%
38.4%
Private %
77.2%
77.7%
75.2%
71.6%
72.3%
74.7%
75.8%
73.9%
73.4%
75.8%
37.8%
Net Patient Revenue/Day
$213
$217
$229
$243
$269
$288
$284
$299
$338
$441
$1,314
Cost/Day
$237
$239
$248
$271
$297
$324
$367
$382
$423
$484
$1,406
Avg Length of Stay
220.1 days
181.3 days
156.7 days
131.1 days
96.8 days
70.3 days
58.3 days
67.7 days
83.7 days
156.9 days
60.9 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Nonprofit
Operated by a nonprofit corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$21.7M
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Nonprofit Operated by a nonprofit corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$21.7M Rank#53 / 260Net patient revenue — State benchmarkedThis home is ranked 53rd out of 260 homes we track in California. Shows this facility's net patient revenue compared to the California average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$114.2K
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#53 / 260Payroll costs — State benchmarkedThis home is ranked 53rd out of 260 homes we track in California. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the California average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$11.8M
54.6% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#117 / 260Payroll % of net patient revenue — State benchmarkedThis home is ranked 117th out of 260 homes we track in California. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$11.4M
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$23.2M
Certification details
License Number:55534
Date business started:10/2/1997
Rural vs. Urban:Urban
County:Contra Costa
Type of Control:Nonprofit — Operated by a nonprofit corporation.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
What does this home offer?
No pets allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Fitness and Recreation
Who this home usually serves
TYPE OF STAY
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (38% of admissions), and a typical Medicaid stay runs around 1 - 2 months.
Admissions
281 total
Coverage residents most often arrive under.
Medicare24%
Private pay37%
Medicaid38%
Discharges
271 total
Coverage residents most often leave under.
Medicare56%
Private pay6%
Medicaid38%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
Managed by Hanh Ta
Executive Director
Over 20 years of experience
Hanh Ta serves as Executive Director of The Reutlinger, overseeing a multi-service campus with assisted living, memory care, and skilled nursing. With over 20 years in healthcare leadership, her expertise includes healthcare operations, regulatory compliance, and compassionate care. She holds degrees in Biochemistry, Gerontology, and Law, bringing a deep commitment to enhancing the lives of seniors and staff at the community.
Living Spaces & Floor Plans for The Reutlinger Community
Places of interest near The Reutlinger Community
5.7 miles from city center Estimated distance in miles from Danville's city center to The Reutlinger Community's address, calculated via Google Maps.
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Compare Nursing Homes around Contra Costa County
Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
$24.2M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
$11.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
49.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
55150
Rank badges are statewide: each nursing home is ranked against every CA nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities