Occupancy rate
90%
Higher than the North Carolina average: 76.4%The Springs of Ballentine
Nursing Home · North Carolina, NC
The Springs of Ballentine
Nursing Home · North Carolina, NC
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The Springs of Ballentine is a senior living facility located in Fuquay-Varina, North Carolina. It specializes in memory care for individuals with Alzheimer’s and dementia, providing a safe and supportive environment. The facility offers personalized care plans, nutritious dining, and engaging activities to enhance the quality of life for its residents.
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 66 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Higher than the North Carolina average: 76.4%Occupied beds
45 / 50
Average residents per home in North Carolina
85 per day
StatusActive
CountyHarnett
License NumberHAL-043-024
Respite Care
24-Hour Staffing
Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Food DescriptionDining plays an important role in each resident’s care plan. Meals are dietitian approved and specifically designed to promote health and well-being.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
44 deficiencies
18 inspections
0 penalties
14 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
1 Worse
Metrics worse than North Carolina average:
• Deficiencies per inspection (9% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (4% below)
• Deficiencies per year (5% below)
• Total inspections (14% below)
• Inspections with deficiencies (26% below)
• Inspection deficiency rate (13% below)
• Deficiencies per inspection (9% above) 5 Better Metrics better than North Carolina average:
• Total deficiencies (4% below)
• Deficiencies per year (5% below)
• Total inspections (14% below)
• Inspections with deficiencies (26% below)
• Inspection deficiency rate (13% below)
Latest Inspection
August 12, 2021
Annual Inspection
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 44 | 46 | This facility has 4% fewer total deficiencies than a typical North Carolina nursing home (44 vs. NC avg 46).↓ 4% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 4 | 4.2 | This facility has 5% fewer deficiencies per year than a typical North Carolina nursing home (4 vs. NC avg 4.2).↓ 5% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.4 | 2.2 | This facility has 9% more deficiencies per inspection than a typical North Carolina nursing home (2.4 vs. NC avg 2.2).↑ 9% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 21 | This facility has 14% fewer total inspections than a typical North Carolina nursing home (18 vs. NC avg 21).↓ 14% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 14 | 19 | This facility has 26% fewer inspections with deficiencies than a typical North Carolina nursing home (14 vs. NC avg 19).↓ 26% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 78% | 90% | This facility has 12 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (78% vs. NC avg 90%).↓ 12% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 12, 2021, identified deficiencies related to therapeutic diet and medication administration for residents. Earlier inspections showed a pattern of physical plant issues such as fire safety, maintenance, and housekeeping concerns, along with prior deficiencies in resident care, supervision, and staffing. Complaint investigations included substantiated findings of inadequate personal care and supervision in 2017, but more recent complaints were related to diet and medication and were substantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges with care and maintenance issues, with some improvement in physical plant conditions but continued concerns in resident care and medication management.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsThe Springs of Ballentine Reviews
Share your thoughts and experiences about The Springs of Ballentine. Let’s celebrate the stories that make a difference!
Jessica Regn
FYI, their phone number and fax number are disconnected.I could write a full page on how dangerous this place is, but I'll do my best to summarize. I don't typically write negative reviews, however they worked hard to conceal how my father was being neglected and mistreated by their staff. He became severely dehydrated. If we handed him a drink, he greedily consumed it. He was not able to get drinks or food himself. I kept asking them to put drinks near him frequently, but he never had one and was always extremely thirsty when we offered him a drink. The medical provider even put in her notes that the facility needed to provide more fluids. I found him unresponsive and had them call EMS. His sodium was 168 (if you don't know, that's nearly fatal) from dehydration. It took 4 days of IV fluids before he started to normalize. And the ED found NINE pressure injuries - including one TO THE BONE on his sacrum. They hid them from us. He was nearly dead when he was hospitalized.I'm posting this in hopes to save someone else's loved one from this fate. They not only didn't communicate any concerns, they actively tried to hide it from us. Don't be fooled by the fancy appearance. Instead look at how many staff members there are compared to how many residents. Notice how far away rooms are from the one nursing station in back of the building. Notice how they keep the doors closed to everyone's room - you have no idea if a resident is in there or not, or how long it's been since someone checked on them. Trust your gut.What do you like most about living here?
Answer: NOTHING.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer:
How do you feel about the level of social interaction available with other residents?
Answer: They all just sit in a room with the TV on.
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: They never call for medical help.
Are there any hidden fees or unexpected charges?
Answer:
Would you recommend this community to others looking for senior living options?
Answer: Absolutely not.
Is there anything you wish you knew before moving in?
Answer: That my loved one would be so neglected he would be in the hospital for weeks.
FYI, their phone number and fax number are disconnected.I could write a full page on how dangerous this place is, but I'll do my best to summarize. I don't typically write negative reviews, however they worked hard to conceal how my father was being neglected and mistreated by their staff. He became severely dehydrated. If we handed him a drink, he greedily consumed it. He was not able to get drinks or food himself. I kept asking them to put drinks near him frequently, but he never had one and was always extremely thirsty when we offered him a drink. The medical provider even put in her notes that the facility needed to provide more fluids. I found him unresponsive and had them call EMS. His sodium was 168 (if you don't know, that's nearly fatal) from dehydration. It took 4 days of IV fluids before he started to normalize. And the ED found NINE pressure injuries - including one TO THE BONE on his sacrum. They hid them from us. He was nearly dead when he was hospitalized.I'm posting this in hopes to save someone else's loved one from this fate. They not only didn't communicate any concerns, they actively tried to hide it from us. Don't be fooled by the fancy appearance. Instead look at how many staff members there are compared to how many residents. Notice how far away rooms are from the one nursing station in back of the building. Notice how they keep the doors closed to everyone's room - you have no idea if a resident is in there or not, or how long it's been since someone checked on them. Trust your gut.What do you like most about living here?
Answer: NOTHING.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer:
How do you feel about the level of social interaction available with other residents?
Answer: They all just sit in a room with the TV on.
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: They never call for medical help.
Are there any hidden fees or unexpected charges?
Answer:
Would you recommend this community to others looking for senior living options?
Answer: Absolutely not.
Is there anything you wish you knew before moving in?
Answer: That my loved one would be so neglected he would be in the hospital for weeks.
Financial Assistance for
Nursing Home in North Carolina
The Springs of Ballentine is located in Fuquay-Varina, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
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Frequently Asked Questions about The Springs of Ballentine
Is The Springs of Ballentine in a walkable area?
The Springs of Ballentine has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Springs of Ballentine?
According to NC state health department records, The Springs of Ballentine's license number is HAL-043-024.
What is the occupancy rate at The Springs of Ballentine?
The Springs of Ballentine's occupancy is 90%.
What is the overall rating for The Springs of Ballentine?
The Springs of Ballentine received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does The Springs of Ballentine have?
The Springs of Ballentine has 50 beds.
Are there photos of The Springs of Ballentine?
Yes — there are 31 photos of The Springs of Ballentine in the photo gallery on this page.
What is the address of The Springs of Ballentine?
The Springs of Ballentine is located at 40 Rawls Club Road Fuquay-Varina, NC 27526.
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