Inspection Reports for
The Springs of Broadway

AR, 72301

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 9.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

87% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2024
2025

Inspection Report

Routine
Deficiencies: 4 Date: Mar 27, 2025

Visit Reason
The inspection was conducted to assess compliance with regulations related to activities of daily living, range of motion, food preparation, and safe food handling in the nursing home.

Findings
The facility failed to ensure proper care for residents' activities of daily living, including nail care and contracture management for two residents, resulting in worsened contractures and skin breakdown. Additionally, the facility failed to provide food in the proper pureed consistency for six residents and failed to prevent cross-contamination during food service.

Deficiencies (4)
Failed to ensure activities of daily living and nail care were performed for 2 residents, resulting in contractures with skin breakdown and poor hygiene.
Failed to provide appropriate care to maintain or improve range of motion for 2 residents, leading to worsened contractures.
Failed to ensure food was prepared in the proper pureed form, with chunks and watery consistency observed in pureed diets for six residents.
Failed to prevent cross-contamination during lunch service, including ungloved hand contact with food and dishes, risking resident safety.
Report Facts
Residents affected: 2 Residents affected: 6

Employees mentioned
NameTitleContext
LPN #7Licensed Practical NurseDescribed Resident #9's left hand condition and care needs
CNA #8Certified Nursing AssistantDescribed Resident #9's left hand condition and care needs
AdministratorProvided statements on nail care and contracture interventions
Assistant Director of NursingADONProvided statements on hospice care plan and contracture management for Resident #9
Rehab DirectorRDDiscussed contracture care and system breakdown for Residents #9 and #49
RNA #9Restorative Nurses AssistantObserved cleaning and care attempts for Resident #49's contracted hand
RNA #10Restorative Nurses AssistantAssisted in cleaning Resident #49's contracted hand
DC #2Dietary CookObserved preparing pureed food and described cross-contamination risks
DC #1Dietary CookObserved during food service with cross-contamination incidents
DC #3Dietary CookObserved during food service with cross-contamination incidents
Dietary ManagerProvided statements on food consistency and cross-contamination risks
CNA #4Certified Nursing AssistantObserved and commented on pureed food consistency
CNA #5Certified Nursing AssistantObserved and commented on pureed food consistency

Inspection Report

Routine
Deficiencies: 4 Date: Mar 25, 2025

Visit Reason
The inspection was conducted to assess compliance with care standards related to activities of daily living, range of motion, food preparation, and safe food handling in the nursing home.

Findings
The facility failed to ensure proper care for residents' activities of daily living, including nail care and contracture management for two residents, resulting in worsened contractures and potential skin breakdown. Additionally, food served to residents on pureed diets was not prepared to the correct consistency, posing a choking hazard. Cross-contamination risks were observed during food service.

Deficiencies (4)
Failed to ensure activities of daily living and nail care were performed for 2 residents, resulting in contractures with embedded digits, food matter, odor, and skin breakdown risk.
Failed to provide appropriate care to maintain or improve range of motion for 2 residents, leading to worsened contractures and skin breakdown.
Failed to ensure food was prepared in the proper form for residents on pureed diets, with chunks and watery consistency posing choking hazards.
Failed to prevent cross contamination during lunch service, including ungloved hand contact with food and dishes, risking resident illness.
Report Facts
Residents affected: 2 Residents affected: 6 Scoops of chicken pot pie: 8 Scoops of broccoli and cauliflower: 9

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN) #7Described Resident #9's left hand condition and care needs
Certified Nursing Assistant (CNA) #8Described Resident #9's left hand condition and care needs
AdministratorProvided statements on nail care and contracture interventions
Assistant Director of Nursing (ADON)Provided statements on hospice care plan and contracture management for Resident #9
Rehab Director (RD)Discussed contracture conditions and care for Residents #9 and #49
Restorative Nurses Assistant (RNA) #9 and #10Observed providing care to Resident #49's contracted hand
Dietary ManagerDiscussed food consistency and risks of choking
Dietary Clerks (DC) #1, #2, #3Observed during food preparation and service with cross contamination risks
Certified Nursing Assistants (CNA) #4 and #5Observed during meal service and commented on food consistency

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Apr 23, 2024

Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulations related to meal service and food safety in the facility.

Findings
The facility failed to serve a palatable meal at a safe and appetizing temperature for one resident out of three reviewed. Food temperatures on the last tray served were below acceptable ranges, and staff confirmed meals should have been warmed before serving.

Deficiencies (1)
Failed to serve a palatable meal for Resident #1, with food served at improper temperatures.
Report Facts
Food temperature: 123 Food temperature: 123 Food temperature: 103.2 Food temperature: 83.1 Food temperature: 103.5

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) #1Confirmed food should have been warmed before serving Resident #1
Dietary ManagerObtained food temperatures and confirmed facility would remake plate due to improper temperatures

Inspection Report

Routine
Deficiencies: 4 Date: Feb 2, 2024

Visit Reason
The inspection was conducted to assess compliance with food safety, nutritional standards, and sanitary conditions in the facility's kitchen and food service areas during observed meals.

Findings
The facility failed to ensure meals were served at acceptable temperatures, food items were properly stored, covered, sealed, and dated, and that kitchen and food preparation areas were maintained in sanitary conditions. Dietary staff also failed to follow proper handwashing protocols, increasing the risk of foodborne illness.

Deficiencies (4)
Meals were served at temperatures below acceptable levels, potentially affecting nutritional intake for multiple residents.
Foods stored in dry storage, refrigerator, and freezer were not properly covered, sealed, or dated, increasing risk of foodborne illness.
Kitchen walls, door frames, ceiling tiles, and light fixtures were not maintained in clean, sanitary conditions and had damage such as chipped paint and rust.
Dietary staff failed to wash hands properly before handling clean equipment and food items, risking contamination.
Report Facts
Residents affected: 11 Residents affected: 13 Residents affected: 13 Residents affected: 13 Residents affected: 62 Food tray counts: 11 Food tray counts: 13 Food tray counts: 13 Food tray counts: 13 Food tray counts: 14

Employees mentioned
NameTitleContext
Dietary SupervisorProvided information on food temperatures, storage, and facility policies
Dietary Employee #1Dietary EmployeeObserved failing to wash hands properly before handling food and equipment
Certified Nursing Assistant #1CNADelivered unheated food cart to 200 Hall
Certified Nursing Assistant #2CNADelivered unheated food carts to 200 Hall and breakfast meal on 01/30/24
Certified Nursing Assistant #3CNADelivered unheated food carts to 300 and 400 Halls
Certified Nursing Assistant #4CNADelivered unheated food carts to front and back of 300 Hall for breakfast

Inspection Report

Routine
Deficiencies: 9 Date: Feb 2, 2024

Visit Reason
The inspection was conducted to assess compliance with Medicare/Medicaid regulations, including resident care, safety, environment, and food service standards.

Findings
The facility was found deficient in multiple areas including failure to notify residents of Medicare non-coverage, unsafe and unsanitary environmental conditions in resident rooms, incomplete care plans for oxygen use, inadequate personal hygiene assistance, unsecured hazardous areas, improper storage and handling of respiratory equipment, unlocked medication storage, and food safety violations including improper food temperatures, expired and unlabeled food items, unsanitary kitchen conditions, and poor hand hygiene among dietary staff.

Deficiencies (9)
Failed to provide notification of Medicare non-coverage to residents and/or responsible parties for continued care after Medicare coverage ended.
Failed to maintain a safe, functional, sanitary, and homelike environment in multiple resident rooms with damaged walls, missing trim, and residue buildup.
Failed to ensure comprehensive care plan addressed oxygen use for continuity of care for a resident with physician orders for oxygen.
Failed to provide adequate personal hygiene assistance resulting in a resident having greasy hair and unshaven facial hair.
Failed to secure janitor closet, treatment nurse office, and laundry door containing chemicals, posing risk of accidental ingestion.
Failed to properly store respiratory equipment (BiPAP, CPAP masks and oxygen tubing) in closed bags or containers to prevent cross contamination.
Failed to ensure drugs and biologicals were stored in locked compartments; treatment nurse office was unlocked and accessible.
Failed to serve meals at safe and appetizing temperatures; multiple food items served below recommended temperatures.
Failed to ensure food items in storage were covered, sealed, and dated; kitchen and storage areas had unsanitary conditions including dirty ceiling vents, missing tiles, rust, and grime; dietary staff failed to follow proper hand hygiene.
Report Facts
Residents affected: 3 Residents affected: 15 Residents affected: 1 Residents affected: 1 Residents affected: 18 Residents affected: 3 Residents affected: 62 Food trays: 11 Food trays: 13 Food trays: 13 Food trays: 13

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseAcknowledged importance of storing CPAP/BiPAP masks in plastic bags to prevent contamination
Housekeeping #1Stated janitor closets need to be locked for resident safety
Housekeeping SupervisorAcknowledged janitor closet doors should be locked at all times due to chemicals
Treatment NurseAcknowledged treatment nurse office door should be locked at all times
Dietary SupervisorProvided policy and observations related to food safety and hand hygiene
DE #1Dietary EmployeeObserved failing to wash hands before handling clean equipment and food
Lead CNACertified Nursing AssistantDescribed resident hygiene status and assisted with bathing Resident #160
Director of NursingDONConfirmed care plan requirements for oxygen use and hygiene, and importance of locked chemical rooms
AdministratorProvided policy information and acknowledged maintenance issues

Inspection Report

Annual Inspection
Deficiencies: 7 Date: Nov 10, 2022

Visit Reason
The inspection was conducted as a standard annual survey to assess compliance with regulatory requirements related to resident care, safety, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to consistently use positioning devices to prevent contractures, improper catheter care risking urinary tract infections, inadequate labeling of feeding tube bags, incorrect oxygen administration, failure to serve dairy products as per menu, serving meals at unsafe temperatures, and poor food storage and hygiene practices in the kitchen.

Deficiencies (7)
Failure to ensure splints, hand rolls, or positioning devices were consistently used to prevent decline in range of motion for residents with contractures.
Failure to maintain indwelling catheter to ensure urinary flow was not obstructed, risking urinary tract infection.
Failure to properly label Percutaneous Endoscopic Gastrostomy (PEG) tube feeding bags to prevent contamination and infection.
Failure to administer oxygen as ordered by the physician.
Failure to serve milk with breakfast as per planned menu.
Failure to serve meals at acceptable temperatures to improve palatability and encourage nutritional intake.
Failure to ensure foods stored in freezer, refrigerator, and dry storage were covered, sealed, and dated; expired items were not promptly discarded; and dietary staff did not follow proper handwashing and food handling procedures.
Report Facts
Residents affected: 58 Total census: 70 Temperature readings: 70 Temperature readings: 110 Expiration dates: Oct 11, 2022

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseInterviewed regarding feeding tube formula labeling and oxygen administration
Licensed Practical Nurse #2Licensed Practical NurseInterviewed regarding catheter placement and drainage
Licensed Practical Nurse #3Licensed Practical NurseInterviewed regarding residents' contractures and positioning devices
Dietary SupervisorInterviewed regarding meal service, food storage, and food temperatures
Dietary Employee #1Observed and interviewed regarding handwashing and food equipment handling
Dietary Employee #2Observed and interviewed regarding handwashing and food serving practices
Certified Nursing Assistant #1Certified Nursing AssistantObserved delivering food trays
Certified Nursing Assistant #2Certified Nursing AssistantObserved delivering food trays
Certified Nursing Assistant #3Certified Nursing AssistantObserved delivering food trays
Certified Nursing Assistant #4Certified Nursing AssistantObserved delivering food trays
Assistant Director of NursingAssistant Director of NursingInterviewed regarding food temperature and palatability
Director of NursingDirector of NursingInterviewed regarding resident contracture care
Chief Nursing OfficerChief Nursing OfficerProvided facility policies on mobility, catheter care, feeding tube, and oxygen administration

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