The Watermark at San Ramon
The Watermark at San Ramon
The Watermark at San Ramon is a resort-inspired senior living community located in San Ramon, CA, offering assisted living and memory care. The community offers studio, one-bedroom, and two-bedroom apartments with modern kitchenettes, as well as elegant dining spaces bathed in natural light. Highly trained caregivers are on hand 24/7 to assist with daily living activities, memory care services, and medication management.
Inside The Watermark at San Ramon, residents experience a luxurious lifestyle with a variety of amenities and programs designed to enhance their well-being. Residents can take advantage of restaurant-style dining, an array of wellness programs, and scheduled transportation. Housekeeping services are provided to keep residents from doing tedious chores and making sure they are living in a cozy and neat living environment. Here, residents have access to compassionate services, a dynamic community life calendar, and friendly neighbors, all of which contribute to a vibrant and fulfilling senior living experience.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
Additional licensing details
Ownership & operating entity
The Watermark at San Ramon is legally operated by SAN RAMON SR HSG LLC;INTEGRAL SR LIVING MGMT LLC.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Types of Care at The Watermark at San Ramon
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
22 visits
Breakdown by visit type
12 total complaint visits
10 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
8 complaint investigations
Investigations can have many visits.
4 official inspections
26 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
7 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
19 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
26 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for The Watermark at San Ramon
Most inspections found deficiencies related primarily to resident care, staff training, and reporting procedures, with several substantiated complaints involving missed medical assessments, improper incident reporting, and inadequate assistance with hygiene and diabetic care. The facility was fined $500 in December 2024 for failing to prevent a resident fall that resulted in hospitalization and for not safeguarding personal belongings. The most recent report from April 24, 2025, documented deficiencies again in resident hygiene, diabetic care, and incident reporting, though other complaint allegations were unsubstantiated. Several complaint investigations over time were unsubstantiated, including those related to medication management and staffing levels. There is no clear pattern of improvement or decline, as deficiencies have appeared intermittently throughout the reports.
Compare Assisted Living around San Ramon
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Places of interest near The Watermark at San Ramon
0.9 miles from city center
12720 Alcosta Blvd, San Ramon, CA 94583
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