The Watermark at San Ramon
The Watermark at San Ramon
The Watermark at San Ramon is a resort-inspired senior living community located in San Ramon, CA, offering assisted living and memory care. The community offers studio, one-bedroom, and two-bedroom apartments with modern kitchenettes, as well as elegant dining spaces bathed in natural light. Highly trained caregivers are on hand 24/7 to assist with daily living activities, memory care services, and medication management.
Inside The Watermark at San Ramon, residents experience a luxurious lifestyle with a variety of amenities and programs designed to enhance their well-being. Residents can take advantage of restaurant-style dining, an array of wellness programs, and scheduled transportation. Housekeeping services are provided to keep residents from doing tedious chores and making sure they are living in a cozy and neat living environment. Here, residents have access to compassionate services, a dynamic community life calendar, and friendly neighbors, all of which contribute to a vibrant and fulfilling senior living experience.
Inspection Report Summary for The Watermark at San Ramon
Watermark at San Ramon, a 740‑type group home operating under licensee Nancy Harrison, has undergone several unannounced CCLD inspections over the past two years. The first visit on 10 18 2021 was an Infection Control Inspection that confirmed adequate PPE stock, routine staff and resident screening, and proper hand‑washing and signage. No deficiencies were noted, and the facility’s 2‑day perishable and 1‑week non‑perishable food supplies were deemed sufficient.
A subsequent inspection on 08 18 2022, prompted by a priority 1 complaint, focused on health and safety. LPAs reviewed the facility’s water temperature, temperature‑controlled storage, and fire protection equipment. All standards were met and no deficiencies were cited.
The most recent unannounced visits on 09 29 2022 revealed a pattern of minor but significant safety lapses. During the Infection Control Inspection, two items were found unsecured in a resident’s bedroom: cleaning spray and scissors. These were corrected on the spot, and the licensing team issued Plan‑of‑Correction orders to lock all potentially hazardous items for persons with dementia, with a follow‑up deadline of 09 30 2022. Concurrently, a Health & Safety inspection identified a staffing shortfall: five of seven employees lacked current health screening and TB testing, contravening CCR 87411(f). A separate Health Checks visit reinforced the need for full staff health records. These findings prompted corrective action requests and training mandates, with a due date of 10 12 2022.
Across all visits, Watermark at San Ramon consistently maintained adequate food, PPE, and environmental controls, but recurrent deficiencies in secure storage for dementia residents and incomplete staff health documentation highlight areas requiring ongoing oversight. The facility’s prompt response to observed issues and the issuance of corrective plans suggest a willingness to address compliance gaps, while the pattern of recurring staff‑health documentation lapses indicates a need for stronger internal monitoring.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
78.9% (75/95)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
October 28, 2020
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
SAN RAMON SR HSG LLC;INTEGRAL SR LIVING MGMT LLC
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County
The county where the facility is located.
CONTRA COSTA
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
18 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
4 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
11 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
12 complaints
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Citations
Number of deficiencies or violations found during inspections.
26 citations
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
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Types of Care at The Watermark at San Ramon
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0.9 miles from city center
12720 Alcosta Blvd, San Ramon, CA 94583
Email:[email protected]
Phone:+1 925-725-1485
Email:[email protected]
Phone:+1 925-725-1485
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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