We arrange tours, appointments, and even moving support so you don’t have to
The Watermark at San Ramon is a resort-inspired senior living community located in San Ramon, CA, offering assisted living and memory care. The community offers studio, one-bedroom, and two-bedroom apartments with modern kitchenettes, as well as elegant dining spaces bathed in natural light. Highly trained caregivers are on hand 24/7 to assist with daily living activities, memory care services, and medication management.
Inside The Watermark at San Ramon, residents experience a luxurious lifestyle with a variety of amenities and programs designed to enhance their well-being. Residents can take advantage of restaurant-style dining, an array of wellness programs, and scheduled transportation. Housekeeping services are provided to keep residents from doing tedious chores and making sure they are living in a cozy and neat living environment. Here, residents have access to compassionate services, a dynamic community life calendar, and friendly neighbors, all of which contribute to a vibrant and fulfilling senior living experience.
Higher than the California average: 72.8%The Watermark at San Ramon is legally operated by San Ramon Sr Hsg Llc;integral Sr Living Mgmt Llc, and administrated by Nancy Harrison.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 26 | 10 | This facility has 160% more total citations than a typical California assisted living residence (26 vs. CA avg 10).↑ 160% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 7 | 3 | This facility has 133% more serious citations (type a) than a typical California assisted living residence (7 vs. CA avg 3).↑ 133% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 19 | 4 | This facility has 375% more moderate citations (type b) than a typical California assisted living residence (19 vs. CA avg 4).↑ 375% worse |
|
Citations per year
Average citations per year since 2020.
| 4.3 | 1.7 | This facility has 153% more citations per year than a typical California assisted living residence (4.3 vs. CA avg 1.7).↑ 153% worse |
|
Citations per inspection
Average citations per inspection.
| 1 | 3.3 | This facility has 70% fewer citations per inspection than a typical California assisted living residence (1 vs. CA avg 3.3).↓ 70% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 26 | 16 | This facility has 63% more total visits than a typical California assisted living residence (26 vs. CA avg 16).↑ 63% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 12 | 13 | This facility has 8% fewer complaint visits than a typical California assisted living residence (12 vs. CA avg 13).↓ 8% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 10 | 7 | This facility has 43% more other visits than a typical California assisted living residence (10 vs. CA avg 7).↑ 43% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 8 | 10 | This facility has 20% fewer complaint investigations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing repeated substantiated complaints related to resident care, reporting, and safety issues alongside periods with no deficiencies. The most recent inspection on April 24, 2025, cited five deficiencies involving inadequate hygiene assistance, diabetic care, and incident reporting failures. Previous investigations documented a $500 fine for neglect causing resident hospitalization and multiple substantiated complaints about medication administration, staffing, and record-keeping problems.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
0.9 miles from city center
Estimated distance in miles from San Ramon's city center to The Watermark at San Ramon's address, calculated via Google Maps.
Add your location
The Watermark at San Ramon is located in San Ramon, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Belmont Village San Ramon |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Ramon (Bishop Ranch Business Park) | 176 | No | 83 | 1 | 1 | - | 1 | 87.5% | - | Belmontvillage Sanramon Tenantllc;Belmontvillagelp | Studio / 1 Bed / 2 Bed |
| Ivy Park at San Ramon |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Ramon | 162 | Yes | 42 | 3 | 22 | 8 | 4 | 97.5% | - | Well Ivy 6 Tenant LLC;Oakmont Management Group LLC | Suite / 1 Bed / 2 Bed |
| Brookdale San Ramon |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Ramon (Bollinger Canyon Road) | 110 | Yes | 27 | 4 | 15 | 1 | 12 | 63.6% | A+ | Summerville At Cobbco Inc; Emeritus Corporation | Suite / 1 Bed / 2 Bed |
| The Watermark at San Ramon |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Ramon | 95 | Yes | 43 | 4 | 12 | 7 | 5 | 78.9% | - | San Ramon Sr. Hsg LLC;Integral Sr. Living Mgmt LLC | Suite / 1 Bed / 2 Bed |
| Belmont Village Senior Living San Ramon |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Ramon (Bishop Ranch Business Park) | - | No | 70 | - | - | - | - | - | - | - | Suite / 1 Bed / 2 Bed |
The legal owner and operator of The Watermark at San Ramon is San Ramon Sr Hsg Llc;Integral Sr Living Mgmt Llc.
The Watermark at San Ramon has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
The Watermark at San Ramon's occupancy is 79%.
Nancy Harrison is the administrator of The Watermark at San Ramon.
The Watermark at San Ramon has 95 beds.
The Watermark at San Ramon has had 26 recently reported deficiencies.
(925) 725-1485 will put you in contact with the team at The Watermark at San Ramon.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
