The Willows at Citation

Assisted Living Home

The Willows at Citation

1376 Silver Springs Dr, Lexington, KY 40511 View Map
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Overview of The Willows at Citation

A member of the Trilogy Health Services group, The Willows at Citation is a trusted community where families and seniors know they made the right choice to live in the senior living community. The senior living community ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. The Willows at Citation is a vibrant community that is excellent at satisfying the wellness needs of every resident.

The Willows is an independent living, assisted living, and memory care community with skilled nursing and short-term stay. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents. 

(859) 272-1311

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Kentucky average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Kentucky average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Kentucky average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Kentucky average: 2.9/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 41m per day

This home provides 2% less nursing time per resident than the state average.

Kentucky average: 3h 45m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 19

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Kentucky average
Occupancy rate 83.5%
Residents per day (avg) 50
Occupancy rate
83.5%
Residents per day (avg)
50

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

57% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Proprietary home
Corporation
Home revenue
$10.7M
Operating loss
-$625.5K
Proprietary home Corporation
Home revenue
$10,735,273.00
Operating loss
$-625,473.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
42.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
Total costs $11.4M
Bed community size
19-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Assisted Living Community - Behavioral Health

Additional licensing details

License number: 101215PC
CMS Certification Number: 185474
County: FAYETTE

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 140 - 355 / 14 - 477 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-storey

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Willows at Citation

Assisted Living Memory Care Nursing Home

Compare Assisted Living around Lexington

The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.
Lexington Country Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Lexington (Headley Green)
133
Yes
35
PHOENIX SENIOR LIVING LLC
74.1%
$11,492,159.00
$4,694,646.00
40.9%
82.80
3/5
3.5163
3/5
2/5
4/5
10
-11%
-6%
-9%
Studio
The Willows at Citation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Lexington (Griffin Gate)
88
Yes
7
MOORE, RENEE
83.5%
$10,659,793.00
$4,607,592.00
43.2%
49.70
4/5
3.6874
3/5
4/5
5/5
9
-28%
-2%
+3%
Studio
Cedarhurst of Beaumont
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

KY 40513
72
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio
Central Kentucky Recovery Center, Unit 1
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Lexington (Oakwood Estates)
16
No
9
CABINET FOR HEALTH AND FAMILY SERVICES
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Single / Double Rooms
Central Kentucky Recovery Center, Unit 2
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Lexington
16
No
11
CABINET FOR HEALTH AND FAMILY SERVICES
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Single / Double Rooms

Living Spaces & Floor Plans

The Willows At Citation Studio C
The Willows At Citation Studio B
The Willows At Citation Studio
The Willows At Citation Studio D

Places of interest near The Willows at Citation

Address 4.1 miles from city center — 4 miles to nearest hospital (Lexington VA Health Care System - Troy Bowling Campus)

Address 1376 Silver Springs Dr, Lexington, KY 40511

Calculate Travel Distance to The Willows at Citation

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

107
Total Staff
94
Employees
13
Contractors
23,966
Total Hours (Quarter)
33
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse89.7 No
Licensed Practical Nurse149.5 No
Certified Nursing Assistant358.4 No
Staff by Category
Administration
2 staff
4.4hs shift avg
Nursing Staff
69 staff
9hs shift avg
Physicians & Practitioners
8 staff
8.3hs shift avg
Therapy Services
14 staff
5.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.7hs shift avg
Dietary Services
11 staff
7.6hs shift avg
Other Services
1 staff
7hs shift avg
Contractor Analysis
9.6%
of total hours from contractors
2,293 contractor hours this quarter
Speech Language Pathologist: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 2 Respiratory Therapy Technician: 3 Medical Director: 1 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant350356,47191100%8.4
Licensed Practical Nurse140144,12191100%9.5
Registered Nurse8082,6429099%9.7
Medication Aide/Technician110112,4249099%9.2
Other Dietary Services Staff100102,18991100%7.5
Clinical Nurse Specialist6061,5458796%8.5
Speech Language Pathologist0337046673%6.1
Physical Therapy Assistant0334856875%7.1
RN Director of Nursing1014795662%8.6
Mental Health Service Worker1014646673%7
Administrator1014485662%8
Nurse Practitioner2024325459%7.8
Dietitian1014195459%7.8
Respiratory Therapy Technician0334096774%6
Physical Therapy Aide0113346167%5.5
Qualified Social Worker0223136571%4.7
Medical Director011495763%0.9
Occupational Therapy Assistant404395965%0.6

Health Inspection History

Inspections
Total health inspections 2

Kentucky average 2.9


Last Health inspection on Jun 2025

Total health citations 9
Citations per inspection
4.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 9 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Kentucky average

Kentucky average: 1.1


Serious Health citations More info 0
100% better than Kentucky average

Kentucky average: 0.6

0 critical citations More info Kentucky average: 1.1

0 serious citations More info Kentucky average: 0.6

9 moderate citations More info Kentucky average: 11.6

0 minor citations More info Kentucky average: 0.1
Citations history (last 3 years)
Nutrition moderate citation Jun 26, 2025
Corrected

Resident Rights moderate citation Jun 26, 2025
Corrected

Nutrition moderate citation Nov 04, 2021
Corrected

Pharmacy moderate citation Nov 04, 2021
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Trilogy Health Services, LLC
Resident Census by Payment Source
47 Total Residents
Medicare 11 (23.4%)
Medicaid 10 (21.3%)
Private Pay/Other 26 (55.3%)
Specialized Care Beds
11 Total Specialty Beds
12.5% of Bed Capacity
6
Alzheimer's / Dementia Beds
6.8%
5
Hospice Beds
5.7%
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 2.8
73% better than Kentucky average

Kentucky average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.7
38% better than Kentucky average

Kentucky average: 18.9

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.4%
68% better than Kentucky average

Kentucky average: 16.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.0%
12% better than Kentucky average

Kentucky average: 20.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.2%
16% better than Kentucky average

Kentucky average: 3.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.6%
73% better than Kentucky average

Kentucky average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Kentucky average

Kentucky average: 1.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.0%
85% better than Kentucky average

Kentucky average: 6.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.6%
54% better than Kentucky average

Kentucky average: 14.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.1%
29% better than Kentucky average

Kentucky average: 15.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than Kentucky average

Kentucky average: 93.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.7%
In line with Kentucky average

Kentucky average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
18% better than Kentucky average

Kentucky average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Kentucky average

Kentucky average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.4%
14% better than Kentucky average

Kentucky average: 83.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Kentucky Seniors

Get financial aid guidance

Home and Community Based Waiver

Kentucky Medicaid HCB Waiver

Age 65+ or disabled, Kentucky resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Hart-Supported Living Program

KY Hart-Supported Living

Age 65+ or disabled, Kentucky resident.

No strict limit; prioritizes low-income.

Not applicable.

Competitive grants; limited availability.

Kentucky Homecare Program

Kentucky Homecare Program

Age 60+, Kentucky resident, at risk of nursing home placement, not eligible for Medicaid waivers.

No strict limit; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based focus.

15 AAAs; rural focus; not in nursing homes.

Medicare Savings Program (MSP)

Kentucky Medicare Savings Program

Age 65+ or disabled, Kentucky resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; auto Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Kentucky NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Kentucky resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

15 AAAs; prioritizes low-income, rural caregivers.

Kentucky Family Caregiver Program

Kentucky Family Caregiver Program

Grandparents (often 55+) as primary caregivers to grandchildren under 18, Kentucky resident, not on Kinship Care.

~$31,225/year (individual); varies by AAA.

Not strictly assessed; need-based.

Max $1,500/year; statewide via AAAs.

Senior Community Service Employment Program (SCSEP)

Kentucky SCSEP

Age 55+, unemployed, low-income, Kentucky resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Kentucky VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Kentucky resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

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