Occupancy rate
84%
In line with Kentucky averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living in Louisville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Willows at Springhurst
Assisted Living in Louisville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Willows at Springhurst
A member of the Trilogy Health Services group, The Willows at Springhurst is a trusted community where families and seniors know they made the right choice to live in the senior living community. As a sister company of Westport Place, The Willows ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. The Willows at Springhurst is a vibrant community that is excellent at satisfying the wellness needs of every resident.
The Willows is an independent living, assisted living, and memory care community with skilled nursing and short-term stay. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
62
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83.7%
Residents per day (avg)
49
Occupancy rate
83.7%
Residents per day (avg)
49
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
61% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
36% of new residents, often for short stays.
Typical stay
9 - 10 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$14.5M
Operating loss
-$1.7M
Privately-owned community
Operated by a business corporation.
Home revenue
$14.5M
Operating loss
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.2M
62-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Kentucky averageOccupied beds
52 / 62
Average residents
80 per day
Facility TypeAssisted Living Community - Behavioral Health
StatusActive
CountyJEFFERSON
License Number100240
CMS Certification Number185305
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 140 - 477 / 424 - 929 sq.ft
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Types of Care at The Willows at Springhurst
Assisted Living
Independent Living
Memory Care
Health Inspection History
Inspections
Total health inspections
3
Kentucky average 2.9
Last Health inspection on Sep 2021
Total health citations
17
Kentucky average 13.5
Citations per inspection
5.67
Kentucky average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 17 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Kentucky averageKentucky average: 1.1
Serious Health citations
0
0
100% better than Kentucky averageKentucky average: 0.6
0 critical citations
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 03, 2021
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 03, 2021
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 03, 2021
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 03, 2021
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 03, 2021
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 03, 2021
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 03, 2021
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 03, 2021
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Louisville The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.
Filter by care type
The Willows at Springhurst
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Louisville
140
Yes
34
Studio / 1 Bed / 2 Bed
4
A+
Sunrise of Louisville
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Louisville
94
Yes
21
Studio / 1 Bed / 2 Bed
45
A-
Brookdale Stonestreet
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Louisville
60
Yes
7
Studio / 1 Bed / 2 Bed
10
A+
Inspirations of Mount Washington
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Mt Washington
49
Yes
12
Studio / 1 Bed / 2 Bed
-
A-
Symphony at Valley Farms
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Louisville
-
Yes
28
Studio / 1 Bed / 2 Bed
-
A+
Living Spaces & Floor Plans
The Willows At Springhurst 1 Bed
The Willows At Springhurst Studio
The Willows At Springhurst Studio B
The Willows At Springhurst Studio C
Places of interest near The Willows at Springhurst
13.6 miles from city center — 0.92 miles to nearest hospital (The Little Clinic)
Calculate Travel Distance to The Willows at Springhurst
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
139
Employees
121
Contractors
18
Staff to resident ratio
3.16:1
80% better than Kentucky averageKentucky average ratio: 1.75:1
Avg staff/day
34
Average shift
7.8 hours
8% worse than Kentucky averageKentucky average: 8.5 hours
Total staff hours (quarter)
24,142
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
41
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10.4%
2,522 contractor hours this quarter
Respiratory Therapy Technician: 5
Physical Therapy Aide: 5
Speech Language Pathologist: 3
Physical Therapy Assistant: 2
Qualified Social Worker: 2
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 41 | 0 | 41 | 7,637 | 91 | 100% | 8.2 |
| Registered Nurse | 12 | 0 | 12 | 3,167 | 91 | 100% | 9 |
| Licensed Practical Nurse | 18 | 0 | 18 | 2,848 | 91 | 100% | 9.1 |
| Other Dietary Services Staff | 12 | 0 | 12 | 2,550 | 90 | 99% | 8 |
| Medication Aide/Technician | 19 | 0 | 19 | 1,756 | 90 | 99% | 6.7 |
| Administrator | 2 | 0 | 2 | 1,024 | 64 | 70% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 1,022 | 69 | 76% | 8.5 |
| Physical Therapy Aide | 0 | 5 | 5 | 648 | 70 | 77% | 5.9 |
| Dietitian | 1 | 0 | 1 | 554 | 65 | 71% | 8.5 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 540 | 45 | 49% | 7.8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 495 | 71 | 78% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 482 | 65 | 71% | 7.4 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 441 | 64 | 70% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 431 | 63 | 69% | 6.8 |
| Medical Director | 0 | 1 | 1 | 26 | 24 | 26% | 1.1 |
| Occupational Therapy Assistant | 3 | 0 | 3 | 25 | 53 | 58% | 0.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 7 | 1 | 1% | 7 |
41 Certified Nursing Assistant
% of Days
100%
12 Registered Nurse
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
12 Other Dietary Services Staff
% of Days
99%
19 Medication Aide/Technician
% of Days
99%
2 Administrator
% of Days
70%
2 RN Director of Nursing
% of Days
76%
5 Physical Therapy Aide
% of Days
77%
1 Dietitian
% of Days
71%
9 Clinical Nurse Specialist
% of Days
49%
2 Physical Therapy Assistant
% of Days
78%
1 Nurse Practitioner
% of Days
67%
2 Qualified Social Worker
% of Days
71%
5 Respiratory Therapy Technician
% of Days
70%
3 Speech Language Pathologist
% of Days
69%
1 Medical Director
% of Days
26%
3 Occupational Therapy Assistant
% of Days
58%
1 Mental Health Service Worker
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
44 residents
Residents by payment source
Medicare
7 residents (15.9%)
Medicaid
25 residents (56.8%)
Private pay or other
12 residents (27.3%)
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
51% better than Kentucky averageKentucky average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.1
25% better than Kentucky averageKentucky average: 18.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
Percent of long-stay residents whose need for help with daily activities has increased
4.4%
74% better than Kentucky averageKentucky average: 16.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.8%
16% worse than Kentucky averageKentucky average: 20.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
10.6%
Percent of long-stay residents experiencing one or more falls with major injury
10.6%
181% worse than Kentucky averageKentucky average: 3.8%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.1%
Percent of long-stay high risk residents with pressure ulcers
2.1%
64% better than Kentucky averageKentucky average: 5.8%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
62% worse than Kentucky averageKentucky average: 1.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.4%
Percent of long-stay residents who lose too much weight
3.4%
50% better than Kentucky averageKentucky average: 6.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Kentucky averageKentucky average: 14.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.0%
Percent of long-stay residents who received an antipsychotic medication
9.0%
42% better than Kentucky averageKentucky average: 15.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Kentucky averageKentucky average: 93.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
In line with Kentucky averageKentucky average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
9% better than Kentucky averageKentucky average: 83.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
32% better than Kentucky averageKentucky average: 1.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
8% better than Kentucky averageKentucky average: 83.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Willows at Springhurst based on CMS SNF Cost Reports.
Occupancy Rate
83.7%
↑ 32.9pp vs 2022
Net Income
-$1.7M
↑ ~$69.6K vs 2022
Total Payroll
$8.3M
↑ ~$3.4M vs 2022
Profit Margin
-11.7%
↑ 13.2pp vs 2022
Loading trend charts...
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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