The Willows at Springhurst

The Willows at Springhurst is an Assisted Living Home in Kentucky

The Willows at Springhurst is an Assisted Living Home in Kentucky

The Willows at Springhurst

3101 N Hurstbourne Pkwy, Louisville, KY 40241 View Map

The Willows at Springhurst is an Assisted Living Home in Kentucky

The Willows at Springhurst is an Assisted Living Home in Kentucky

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Overview of The Willows at Springhurst

A member of the Trilogy Health Services group, The Willows at Springhurst is a trusted community where families and seniors know they made the right choice to live in the senior living community. As a sister company of Westport Place, The Willows ensures that residents have a wonderful experience in the community. Management emphasizes the importance of connections, which is why they promote socialization for everyone in the community. The Willows at Springhurst is a vibrant community that is excellent at satisfying the wellness needs of every resident. 

The Willows is an independent living, assisted living, and memory care community with skilled nursing and short-term stay. They ensure that, as a senior living community, they deeply emphasize and guarantee that independence is maintained for their residents. Residents can rest easy knowing that they are placed first with the list of services and amenities provided for them: ADLs, transportation, library, and private dining rooms. Skilled nursing and personalized care are also offered to the residents. 

+1 502-412-3775

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.32/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 62

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Kentucky average
Occupancy rate 83.7%
Residents per day (avg) 49
Occupancy rate
83.7%
Residents per day (avg)
49

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

61% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

36% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$14.5M
Operating loss
-$1.7M
Proprietary home Corporation
Home revenue
$14,525,054.00
Operating loss
$-1,698,239.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.4M
44.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.8M
Total costs $16.2M
Bed community size
62-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Assisted Living Community - Behavioral Health

Additional licensing details

License number: 100240
CMS Certification Number: 185305
County: JEFFERSON

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 140 - 477 / 424 - 929 sq.ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Willows at Springhurst

Assisted Living Independent Living Memory Care

Comparison Chart

The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.
Compare Assisted Living around Louisville
The Willows at Springhurst
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Louisville
140
Yes
A+
34
SIECKERT, CARLA
83.7%
$14,496,508.00
$6,437,178.00
44.4%
48.50
4/5
3.3166
3/5
3/5
5/5
Studio / 1 Bed / 2 Bed
Sunrise of Louisville
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Louisville
94
Yes
A-
21
-
-
-
-
-
-
-
-
-
-
-
Studio / Suite / 1 Bed
Brookdale Stonestreet
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Louisville
60
Yes
A+
7
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Inspirations of Mount Washington
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Mt Washington
49
Yes
A-
12
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Symphony at Valley Farms
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Louisville
-
Yes
A+
28
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

the-willows-at-springhurst-1-bed
the-willows-at-springhurst-studio
the-willows-at-springhurst-studio-b
the-willows-at-springhurst-studio-c

Places of interest near The Willows at Springhurst

Address 13.6 miles from city center

Address 3101 N Hurstbourne Pkwy, Louisville, KY 40241

Calculate Travel Distance to The Willows at Springhurst

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

139
Total Staff
121
Employees
18
Contractors
24,142
Total Hours (Quarter)
34
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse129 No
Licensed Practical Nurse189.1 No
Certified Nursing Assistant418.2 No
Staff by Category
Administration
3 staff
6.9hs shift avg
Nursing Staff
92 staff
8.3hs shift avg
Physicians & Practitioners
10 staff
7.9hs shift avg
Therapy Services
18 staff
5.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.4hs shift avg
Dietary Services
13 staff
8.1hs shift avg
Other Services
1 staff
7hs shift avg
Contractor Analysis
10.4%
of total hours from contractors
2,522 contractor hours this quarter
Respiratory Therapy Technician: 5 Physical Therapy Assistant: 2 Qualified Social Worker: 2 Physical Therapy Aide: 5 Speech Language Pathologist: 3 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant410417,63791100%8.2
Registered Nurse120123,16791100%9
Licensed Practical Nurse180182,84891100%9.1
Other Dietary Services Staff120122,5509099%8
Medication Aide/Technician190191,7569099%6.7
Administrator2021,0246470%8
RN Director of Nursing2021,0226976%8.5
Physical Therapy Aide0556487077%5.9
Dietitian1015546571%8.5
Clinical Nurse Specialist9095404549%7.8
Physical Therapy Assistant0224957178%6.9
Nurse Practitioner1014886167%8
Qualified Social Worker0224826571%7.4
Respiratory Therapy Technician0554416470%6.9
Speech Language Pathologist0334316369%6.8
Medical Director011262426%1.1
Occupational Therapy Assistant303255358%0.5
Mental Health Service Worker101711%7

Health Inspection History

Source: CMS Health Citations (Oct 2020 – Sep 2021)

3
Inspections
17
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.67
Citations/Inspection
Sep 2021
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
17
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
29% of total
Infection Control
2
12% of total
Resident Rights
1
6% of total
Administration
1
6% of total
Environmental
1
6% of total
Citation Sources
Standard Inspections 17
Complaint Investigations 0
State Comparison (KY)
Citations
17
Kentucky average: 13.5
Critical Citations
0
Kentucky average: 1.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 03, 2021 E Nursing ServicesF0730 Corrected
Sep 03, 2021 F NutritionF0812 Corrected
Sep 03, 2021 D NutritionF0814 Corrected
Sep 03, 2021 D Quality of CareF0684 Corrected
Sep 03, 2021 D Care PlanningF0656 Corrected
Mar 05, 2021 D AdministrationF0838 Corrected
Mar 05, 2021 D EnvironmentalF0908 Corrected
Oct 02, 2020 D Infection ControlF0880 Corrected
Oct 02, 2020 D Infection ControlF0883 Corrected
Oct 02, 2020 D Nursing ServicesF0726 Corrected
Oct 02, 2020 F NutritionF0812 Corrected
Oct 02, 2020 D Quality of CareF0677 Corrected
Oct 02, 2020 D Quality of CareF0679 Corrected
Oct 02, 2020 D Quality of CareF0689 Corrected
Oct 02, 2020 D Quality of CareF0695 Corrected
Oct 02, 2020 D Care PlanningF0656 Corrected
Oct 02, 2020 D Resident RightsF0622 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
44 Total Residents
Medicare 7 (15.9%)
Medicaid 25 (56.8%)
Private Pay/Other 12 (27.3%)

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.1 Score
51% better than avg Kentucky avg: 10.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.1 Score
25% better than avg Kentucky avg: 18.9

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
4.4%
Lost Too Much Weight
3.4%
Urinary Tract Infection
3.0%
Depressive Symptoms
0.0%
Falls with Major Injury
10.6%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
9.0%
Influenza Vaccine
92.6%
High Risk Residents with Pressure Ulcers
2.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.3% 9% better than avg Kentucky: 83.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.3% 32% better than avg Kentucky: 1.9%
Influenza Vaccine
90.5% 8% better than avg Kentucky: 83.6%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Kentucky Seniors

Program
State Program Name
Eligibility
Benefits
Home and Community Based Waiver
Kentucky Medicaid HCB Waiver
  • General: Age 65+ or disabled, Kentucky resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • KY Specifics: Rural focus; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), homemaker services, home modifications.
Hart-Supported Living Program
KY Hart-Supported Living
Official government program page
  • General: Age 65+ or disabled, Kentucky resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • KY Specifics: Competitive grants; limited availability.
  • Services: In-home support (up to 10 hours/week), respite (varies), adaptive equipment (~$500 avg.).
Kentucky Homecare Program
Kentucky Homecare Program
  • General: Age 60+, Kentucky resident, at risk of nursing home placement, not eligible for Medicaid waivers.
  • Income Limits (2025): No strict limit; prioritizes low-income (~$24,980/year individual).
  • Asset Limits: Not assessed; need-based focus.
  • KY Specifics: 15 AAAs; rural focus; not in nursing homes.
  • Services: Personal care (4-6 hours/day), respite (5 days/year), chore services, meal delivery ($7/meal), minor home repairs.
Medicare Savings Program (MSP)
Kentucky Medicare Savings Program
  • General: Age 65+ or disabled, Kentucky resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • KY Specifics: Three tiers; no waitlist; auto Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Kentucky NFCSP Respite Care
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Kentucky resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • KY Specifics: 15 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($55/day), caregiver training, supplies (~$500/year).
Kentucky Family Caregiver Program
Kentucky Family Caregiver Program
  • General: Grandparents (often 55+) as primary caregivers to grandchildren under 18, Kentucky resident, not on Kinship Care.
  • Income Limits (2025): ~$31,225/year (individual); varies by AAA.
  • Asset Limits: Not strictly assessed; need-based.
  • KY Specifics: Max $1,500/year; statewide via AAAs.
  • Services: Grants (~$500-$1,500/year) for respite, supplies, care costs; counseling, training.
Senior Community Service Employment Program (SCSEP)
Kentucky SCSEP
  • General: Age 55+, unemployed, low-income, Kentucky resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • KY Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Kentucky VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Kentucky resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • KY Specifics: High veteran demand in rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Kentucky Seniors

Kentucky Medicaid HCB Waiver

Home and Community Based Waiver

Requirements:
  • General:
    Age 65+ or disabled, Kentucky resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • KY Specifics:
    Rural focus; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), homemaker services, home modifications.
KY Hart-Supported Living

Hart-Supported Living Program

Requirements:
  • General:
    Age 65+ or disabled, Kentucky resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • KY Specifics:
    Competitive grants; limited availability.
Benefits without Contact:
  • Services: In-home support (up to 10 hours/week), respite (varies), adaptive equipment (~$500 avg.).
Kentucky Homecare Program

Kentucky Homecare Program

Requirements:
  • General:
    Age 60+, Kentucky resident, at risk of nursing home placement, not eligible for Medicaid waivers.
  • Income Limits (2025):
    No strict limit; prioritizes low-income (~$24,980/year individual).
  • Asset Limits:
    Not assessed; need-based focus.
  • KY Specifics:
    15 AAAs; rural focus; not in nursing homes.
Benefits without Contact:
  • Services: Personal care (4-6 hours/day), respite (5 days/year), chore services, meal delivery ($7/meal), minor home repairs.
Kentucky Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Kentucky resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • KY Specifics:
    Three tiers; no waitlist; auto Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Kentucky NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Kentucky resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • KY Specifics:
    15 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($55/day), caregiver training, supplies (~$500/year).
Kentucky Family Caregiver Program

Kentucky Family Caregiver Program

Requirements:
  • General:
    Grandparents (often 55+) as primary caregivers to grandchildren under 18, Kentucky resident, not on Kinship Care.
  • Income Limits (2025):
    ~$31,225/year (individual); varies by AAA.
  • Asset Limits:
    Not strictly assessed; need-based.
  • KY Specifics:
    Max $1,500/year; statewide via AAAs.
Benefits without Contact:
  • Services: Grants (~$500-$1,500/year) for respite, supplies, care costs; counseling, training.
Kentucky SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Kentucky resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • KY Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Kentucky VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Kentucky resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • KY Specifics:
    High veteran demand in rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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