The Windsor at Ortega

The Windsor at Ortega is an Independent Living Home in Florida

The Windsor at Ortega is an Independent Living Home in Florida

The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL 32244 View Map

The Windsor at Ortega is an Independent Living Home in Florida

The Windsor at Ortega is an Independent Living Home in Florida

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Overview of The Windsor at Ortega

A proud member of the Legend Senior Living Group, The Windsor at Ortega is an upscale community located in Jacksonville that is strategically located near neighboring town centers and medical centers. The Windsor at Ortega strives to provide a luxurious community by offering a modern approach to senior living that is accessible to world-class healthcare. The assisted living community strives to change the meaning of aging for all its residents by encouraging them to still live life on their own terms and choose the lifestyle that they prefer.

Management boasts a team of dedicated professionals who are available to attend to all seniors 24 hours a day. The Windsor at Ortega is considered the most coveted assisted living community in Jacksonville, and one that has been trusted by many families over the years. A few of the all-inclusive amenities include an emergency call system in each room; supervision and assistance with day-to-day activities; assistance with the coordination of medical appointments, among others; and daily housekeeping and linen service, among others. These all-inclusive amenities are centered on providing an active lifestyle for the residents. 

Home Information The Windsor at Ortega

Inspection Report Summary for The Windsor at Ortega

THE WINDSOR AT ORTEGA was last inspected on 2025-02-03, with no deficiencies cited. During the reporting period from 2014-05-16 to 2025-02-03, a total of 20 inspections were conducted, with all but one resulting in deficiencies. The facility accumulated 22 line-item deficiencies across various inspection types, including complaints and standard visits. Common themes identified during these inspections included records and documentation, resident care and rights, and dietary and food service issues. Following the identification of deficiencies, THE WINDSOR AT ORTEGA implemented corrections to address these concerns, ultimately achieving a status of No Deficiencies in its latest inspection.

Bed Count
Bed Count (Facility Capacity) Info This is the number of people who can stay here (Facility Capacity).
120

Community Stability & Environment

  • Licensed Since Info Date when the facility's license was first issued by the state. February 8, 2025
    Newer facility
    A newer facility may have less long-term performance history for families to review.
  • Walk Score Info Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 36
    Car-Dependent
    Most errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.

Safety, Compliance & Inspections Overview

  • Citations Info Number of deficiencies or violations identified during inspections conducted by Florida regulators. 22 citations
    Equal to state average
    These citations come from official state inspections. Matching the state average reflects standard compliance performance.
  • BBB Accreditation Info Indicates whether the business meets BBB accreditation standards. Not Accredited
    No review yet
    Not accredited by the BBB, meaning its business practices have not been formally verified through BBB review.
  • Total Inspections Info Total number of state inspections conducted. 20 inspections
  • Inspections with Citations Info Number of inspections that resulted in citations. 8 inspections
  • Inspections without Citations Info Number of inspections with no citations issued. 12 inspections
  • Enforcement Actions Info Number of enforcement actions taken against this facility. 2 actions
    Enforcement on Record
  • Inspection Reports Info Opens the facility's official licensing and inspection record as maintained by the Florida transparency or regulatory portal. View Inspection Reports

Facility & Licensing Details

  • County Info County in Florida where the facility is located. Duval
  • Facility Type Info Indicates the state-regulated license category used in Florida (e.g., Residential Care Facility for the Elderly). Assisted Living Facility
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal in Florida. LICENSED
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility under Florida regulations. ROOSEVELT ALF, LLC
  • Profit Status Info Indicates whether the facility operates as for-profit, non-profit, or government-owned. For-Profit
  • License Number Info State-issued license number for this facility. 12509
  • License ID Info State licensing system identifier. 358585
  • License Expires Info Date when the current license expires and must be renewed. February 7, 2027
  • Administrator Info Name of the facility administrator. LISA ELLEN DOERLER

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Room Sizes: 278 - 375 / 319 - 461 / 407 - 449 / 414 - 431 / 474 - 524 / 573 - 800 sq. ft

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Housing Options: Suite / 1 Bed / 2 Bed

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

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Types of Care at The Windsor at Ortega

Assisted Living Independent Living Memory Care
Contact The Windsor at Ortega

Floor Plans

Places of interest near The Windsor at Ortega

Address 10 miles from city center

Address 5939 Roosevelt Blvd, Jacksonville, FL 32244

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Comparison Chart

Compare Assisted Living around Jacksonville
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
BBB Score
Walk Score
Home Owner
CCN
Occupancy
Home Revenue
The Windsor at Ortega
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

RC

Respite Care

Jacksonville
Suite / 1 Bed / 2 Bed
120
Yes
N/A
36
N/A
N/A
N/A
N/A
Seagrass Village of Fleming Island
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

Fleming Island
Studio / 1 Bed / 2 Bed
100
No
N/A
57
N/A
N/A
N/A
N/A
Camellia at Deerwood
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

SNF

24/7 care needed

Jacksonville
Suite / 1 Bed / 2 Bed
95
Yes
N/A
20
N/A
N/A
N/A
N/A
Silver Treasures at Lane
AL

For seniors needing help with daily tasks but not full-time nursing.

Jacksonville
1 Bed / 2 Bed
32
No
N/A
42
N/A
N/A
N/A
N/A
Augustine Landing
IL

For self-sufficient seniors seeking community and minimal assistance.

RC

Respite Care

Jacksonville
Suite / 1 Bed / 2 Bed
N/A
Yes
N/A
45
N/A
N/A
N/A
N/A

Claim What’s Yours: Financial Aid for Florida Seniors

Program
State Program Name
Eligibility
Benefits
Long-Term Care Waiver
Florida Medicaid LTC Waiver
  • General: Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • FL Specifics: High demand; waitlists common.
  • Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
Community Care for the Elderly (CCE)
  • General: Age 60+, Florida resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (varies).
  • Asset Limits: $5,000 (individual).
  • FL Specifics: Limited funding; regional variation.
  • Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
Home Care for the Elderly (HCE)
Florida Home Care for the Elderly
Official government program page
  • General: Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
  • Income Limits (2025): ~$2,829/month (individual, aligned with Medicaid thresholds).
  • Asset Limits: ~$2,000 (individual); varies by case manager discretion.
  • FL Specifics: Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
  • Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
Program of All-Inclusive Care for the Elderly (PACE)
Florida Medicaid PACE
  • General: Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • FL Specifics: Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Optional State Supplementation (OSS)
Florida Optional State Supplementation
Official government program page
  • General: Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
  • Income Limits (2025): ~$1,004/month (individual, including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • FL Specifics: Limited to specific facility types; ~$78.40/month max supplement.
  • Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
Senior Community Service Employment Program (SCSEP)
Florida SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Florida resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • FL Specifics: Priority for veterans, rural residents; ~1,000 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Florida Seniors

Florida Medicaid LTC Waiver

Long-Term Care Waiver

Requirements:
  • General:
    Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • FL Specifics:
    High demand; waitlists common.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
Florida CCE

Community Care for the Elderly (CCE)

Requirements:
  • General:
    Age 60+, Florida resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (varies).
  • Asset Limits:
    $5,000 (individual).
  • FL Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
Florida Home Care for the Elderly

Home Care for the Elderly (HCE)

Requirements:
  • General:
    Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
  • Income Limits (2025):
    ~$2,829/month (individual, aligned with Medicaid thresholds).
  • Asset Limits:
    ~$2,000 (individual); varies by case manager discretion.
  • FL Specifics:
    Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
Benefits without Contact:
  • Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
Florida Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • FL Specifics:
    Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Florida Optional State Supplementation

Optional State Supplementation (OSS)

Requirements:
  • General:
    Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
  • Income Limits (2025):
    ~$1,004/month (individual, including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • FL Specifics:
    Limited to specific facility types; ~$78.40/month max supplement.
Benefits without Contact:
  • Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
Florida SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Florida resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • FL Specifics:
    Priority for veterans, rural residents; ~1,000 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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