Explore Open Rooms
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Independent Living in Jacksonville
The Windsor at Ortega
Independent Living in Jacksonville
The Windsor at Ortega
A proud member of the Legend Senior Living Group, The Windsor at Ortega is an upscale community located in Jacksonville that is strategically located near neighboring town centers and medical centers. The Windsor at Ortega strives to provide a luxurious community by offering a modern approach to senior living that is accessible to world-class healthcare. The assisted living community strives to change the meaning of aging for all its residents by encouraging them to still live life on their own terms and choose the lifestyle that they prefer.
Management boasts a team of dedicated professionals who are available to attend to all seniors 24 hours a day. The Windsor at Ortega is considered the most coveted assisted living community in Jacksonville, and one that has been trusted by many families over the years. A few of the all-inclusive amenities include an emergency call system in each room; supervision and assistance with day-to-day activities; assistance with the coordination of medical appointments, among others; and daily housekeeping and linen service, among others. These all-inclusive amenities are centered on providing an active lifestyle for the residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Payment Types
About this community
License details
Additional licensing details
Ownership & operating entity
The Windsor at Ortega is legally operated by ROOSEVELT ALF, LLC, and administrated by LISA ELLEN DOERLER.
Staffing
Key information about the people who lead and staff this community.
Languages Spoken
Additional Policies & Features
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Other
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 278 - 375 / 319 - 461 / 407 - 449 / 414 - 431 / 474 - 524 / 573 - 800 sq. ft
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at The Windsor at Ortega
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
20 visits/inspections
Results
8 with citations
12 without citations
Florida average: 16 inspections with citations
Latest inspection
22 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 33 citations
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Florida average: 19 deficiencies
2 fines
Florida average: 5 fines
Total amount fined: $1,000.00
Florida average: $11,623.53
2 Legal actions
Florida average: 3 legal actions
February 23, 2021: Fine resulted from Survey.
A fine of $500.00 was formally imposed on May 4, 2021.
July 26, 2016: Fine resulted from Survey.
A fine of $500.00 was formally imposed on October 17, 2017.
Inspection Report Summary for The Windsor at Ortega
The most recent inspection on February 3, 2025, had no deficiencies noted. Earlier inspections showed a mix of results, with several citations related to resident care, training on do not resuscitate orders, background screening, and food service dietary standards. Complaint investigations were conducted but none were substantiated or resulted in deficiencies. There were no fines, immediate jeopardy findings, or enforcement actions listed in the available reports. The facility’s record shows improvement over time, with recent inspections consistently free of deficiencies.
Compare Assisted Living around Jacksonville The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Places of interest near The Windsor at Ortega
10 miles from city center — 4.46 miles to nearest hospital (St Vincent's Mammography)
5939 Roosevelt Blvd, Jacksonville, FL 32244
Calculate Travel Distance to The Windsor at Ortega
Add your location
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Florida Seniors
Get financial aid guidanceContact Us

Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.








