The Windsor at Ortega
The Windsor at Ortega is an Independent Living Home in Florida
The Windsor at Ortega is an Independent Living Home in Florida
The Windsor at Ortega
The Windsor at Ortega is an Independent Living Home in Florida
The Windsor at Ortega is an Independent Living Home in Florida
A proud member of the Legend Senior Living Group, The Windsor at Ortega is an upscale community located in Jacksonville that is strategically located near neighboring town centers and medical centers. The Windsor at Ortega strives to provide a luxurious community by offering a modern approach to senior living that is accessible to world-class healthcare. The assisted living community strives to change the meaning of aging for all its residents by encouraging them to still live life on their own terms and choose the lifestyle that they prefer.
Management boasts a team of dedicated professionals who are available to attend to all seniors 24 hours a day. The Windsor at Ortega is considered the most coveted assisted living community in Jacksonville, and one that has been trusted by many families over the years. A few of the all-inclusive amenities include an emergency call system in each room; supervision and assistance with day-to-day activities; assistance with the coordination of medical appointments, among others; and daily housekeeping and linen service, among others. These all-inclusive amenities are centered on providing an active lifestyle for the residents.
Inspection Report Summary for The Windsor at Ortega
THE WINDSOR AT ORTEGA was last inspected on 2025-02-03, with no deficiencies cited. During the reporting period from 2014-05-16 to 2025-02-03, a total of 20 inspections were conducted, with all but one resulting in deficiencies. The facility accumulated 22 line-item deficiencies across various inspection types, including complaints and standard visits. Common themes identified during these inspections included records and documentation, resident care and rights, and dietary and food service issues. Following the identification of deficiencies, THE WINDSOR AT ORTEGA implemented corrections to address these concerns, ultimately achieving a status of No Deficiencies in its latest inspection.

Community Stability & Environment
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Licensed Since
Date when the facility's license was first issued by the state. February 8, 2025
Newer facilityA newer facility may have less long-term performance history for families to review. -
Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 36
Car-DependentMost errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.
Safety, Compliance & Inspections Overview
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Citations
Number of deficiencies or violations identified during inspections conducted by Florida regulators. 22 citations
Equal to state averageThese citations come from official state inspections. Matching the state average reflects standard compliance performance. -
BBB Accreditation
Indicates whether the business meets BBB accreditation standards. Not Accredited
No review yetNot accredited by the BBB, meaning its business practices have not been formally verified through BBB review. -
Total Inspections
Total number of state inspections conducted. 20 inspections
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Inspections with Citations
Number of inspections that resulted in citations. 8 inspections
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Inspections without Citations
Number of inspections with no citations issued. 12 inspections
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Enforcement Actions
Number of enforcement actions taken against this facility. 2 actions
Enforcement on Record -
Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the Florida transparency or regulatory portal. View Inspection Reports
Facility & Licensing Details
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County
County in Florida where the facility is located. Duval
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Facility Type
Indicates the state-regulated license category used in Florida (e.g., Residential Care Facility for the Elderly). Assisted Living Facility
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in Florida. LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under Florida regulations. ROOSEVELT ALF, LLC
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Profit Status
Indicates whether the facility operates as for-profit, non-profit, or government-owned. For-Profit
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License Number
State-issued license number for this facility. 12509
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License ID
State licensing system identifier. 358585
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License Expires
Date when the current license expires and must be renewed. February 7, 2027
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Administrator
Name of the facility administrator. LISA ELLEN DOERLER
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 278 - 375 / 319 - 461 / 407 - 449 / 414 - 431 / 474 - 524 / 573 - 800 sq. ft
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
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Types of Care at The Windsor at Ortega
Places of interest near The Windsor at Ortega
10 miles from city center
5939 Roosevelt Blvd, Jacksonville, FL 32244
[email protected]
904-777-6200
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Respite Care
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Respite Care
Claim What’s Yours: Financial Aid for Florida Seniors
- General: Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- FL Specifics: High demand; waitlists common.
- Services: In-home care (6-8 hours/day), assisted living, respite (240 hours/year), case management.
- General: Age 60+, Florida resident, at risk of nursing home.
- Income Limits: ~$2,000/month (varies).
- Asset Limits: $5,000 (individual).
- FL Specifics: Limited funding; regional variation.
- Services: Homemaker services (3-5 hours/week), adult day care (~$60/day), respite (up to 10 days/year).
- General: Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.
- Income Limits (2025): ~$2,829/month (individual, aligned with Medicaid thresholds).
- Asset Limits: ~$2,000 (individual); varies by case manager discretion.
- FL Specifics: Limited funding (~3,500 served annually); prioritizes low-income frail seniors.
- Services: Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month).
- General: Age 55+, Florida resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- FL Specifics: Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
- General: Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.
- Income Limits (2025): ~$1,004/month (individual, including SSI).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- FL Specifics: Limited to specific facility types; ~$78.40/month max supplement.
- Services: Cash payment (~$78.40/month) for room/board or personal needs in facilities.
- General: Age 55+, unemployed, low-income, Florida resident.
- Income Limits (2025): ~$1,983/month (125% FPL, individual).
- Asset Limits: Not specified; income-focused.
- FL Specifics: Priority for veterans, rural residents; ~1,000 slots/year.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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