The Windsor at Ortega
Independent Living in Jacksonville
Independent Living in Jacksonville
A proud member of the Legend Senior Living Group, The Windsor at Ortega is an upscale community located in Jacksonville that is strategically located near neighboring town centers and medical centers. The Windsor at Ortega strives to provide a luxurious community by offering a modern approach to senior living that is accessible to world-class healthcare. The assisted living community strives to change the meaning of aging for all its residents by encouraging them to still live life on their own terms and choose the lifestyle that they prefer.
Management boasts a team of dedicated professionals who are available to attend to all seniors 24 hours a day. The Windsor at Ortega is considered the most coveted assisted living community in Jacksonville, and one that has been trusted by many families over the years. A few of the all-inclusive amenities include an emergency call system in each room; supervision and assistance with day-to-day activities; assistance with the coordination of medical appointments, among others; and daily housekeeping and linen service, among others. These all-inclusive amenities are centered on providing an active lifestyle for the residents.
Payment Types
About this community
The Windsor at Ortega is legally operated by Roosevelt Alf, Llc, and administrated by Lisa Ellen Doerler.
Staffing
Key information about the people who lead and staff this community.
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Other
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 278 - 375 / 319 - 461 / 407 - 449 / 414 - 431 / 474 - 524 / 573 - 800 sq. ft
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at The Windsor at Ortega
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
20 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
8 with citations
12 without citations
Florida average: 16 inspections with citations
Show Inspection Reports
Latest inspection
22 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 33 citations
1.1 citations per inspection
Florida average: 1.3 citations per inspection
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Florida average: 19 deficiencies
2 fines
Florida average: 5 fines
Total amount fined: $1,000.00
Florida average: $11,623.53
0 Legal actions
Florida average: 3 legal actions
Inspection Report Summary for The Windsor at Ortega
THE WINDSOR AT ORTEGA was last inspected on 2025-02-03, with no deficiencies cited. During the reporting period from 2014-05-16 to 2025-02-03, a total of 20 inspections were conducted, with all but one resulting in deficiencies. The facility accumulated 22 line-item deficiencies across various inspection types, including complaints and standard visits. Common themes identified during these inspections included records and documentation, resident care and rights, and dietary and food service issues. Following the identification of deficiencies, THE WINDSOR AT ORTEGA implemented corrections to address these concerns, ultimately achieving a status of No Deficiencies in its latest inspection.
Compare Assisted Living around Jacksonville The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| The Windsor at Ortega |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Jacksonville (Southwest) | 120 | Yes | 36 | Roosevelt Alf, Llc | 20 | 40% | 22 | 1.1 | For-Profit | $1,000 | Lisa Ellen Doerler | Suite / 1 Bed / 2 Bed | - |
| Seagrass Village of Fleming Island |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fleming Island | 100 | No | 57 | Vop Sg Fleming, Llc | 11 | 45.5% | 11 | 1.0 | For-Profit | - | Trisha Lupercio | Studio / 1 Bed / 2 Bed | - |
| Camellia at Deerwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jacksonville (Deerwood) | 95 | Yes | 20 | Vop Camellia Deerwood, Llc | 21 | 38.1% | 25 | 1.2 | For-Profit | - | Jessica Nicole Briggs | Suite / 1 Bed / 2 Bed | - |
| Silver Treasures at Lane |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jacksonville (Southwest) | 32 | No | 42 | Good Shepherd Retirement Llc | 9 | 66.7% | 10 | 1.1 | For-Profit | $500 | Caren Capuyan | 1 Bed / 2 Bed | - |
| Augustine Landing |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Jacksonville (Sunbeam) | - | Yes | 45 | - | 0 | 0% | 0 | - | - | - | - | Suite / 1 Bed / 2 Bed | - |
Living Spaces & Floor Plans
The Windsor At Ortega P3
The Windsor At Ortega P4
The Windsor At Ortega P1
The Windsor At Ortega P2
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Places of interest near The Windsor at Ortega
10 miles from city center
Estimated distance in miles from Jacksonville's city center to The Windsor at Ortega's address, calculated via Google Maps.
— 4.46 miles to nearest hospital (St Vincent's Mammography)
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