Thorne Crest Retirement Center
Nursing Home, Assisted Living, Independent Living, Memory Care, Respite Care & Skilled Nursing · Albert Lea, MN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Thorne Crest Retirement Center

Nursing Home, Assisted Living, Independent Living, Memory Care, Respite Care & Skilled Nursing · Albert Lea, MN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Thorne Crest Retirement Center accepts Medicare, Medicaid, and private pay.

Inspection History

In Minnesota, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.

Since 2023 · 3 years of data 39 deficiencies 8 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Minnesota state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Minnesota state average
Overall vs. MN average 3 Worse Metrics worse than Minnesota average:
• Total deficiencies (290% above)
• Deficiencies per year (294% above)
• Total inspections (700% above)
1 Better Metrics better than Minnesota average:
• Deficiencies per inspection (51% below)
Latest Inspection October 17, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMN Averagevs. MN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3910 This facility has 290% more total deficiencies than a typical Minnesota assisted living residence (39 vs. MN avg 10).↑ 290% worse
Deficiencies per year Info Average deficiencies per year since 2023. 133.3 This facility has 294% more deficiencies per year than a typical Minnesota assisted living residence (13 vs. MN avg 3.3).↑ 294% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.910 This facility has 51% fewer deficiencies per inspection than a typical Minnesota assisted living residence (4.9 vs. MN avg 10).↓ 51% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMN Averagevs. MN Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 81 This facility has 700% more total inspections than a typical Minnesota assisted living residence (8 vs. MN avg 1).↑ 700% worse

Health Inspection History

Inspections since 2022
Total health inspections 7

State average N/A


Last Health inspection on Sep 2025

Total health citations
26 Rank #46 / 90Health citations — State benchmarkedThis home is ranked 46th out of 90 homes in Minnesota. Shows this facility's total health deficiency citations benchmarked to the Minnesota State average, with a ranking across all 90 MN facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
3.71 Rank #41 / 90Citations per inspection — State benchmarkedThis home is ranked 41st out of 90 homes in Minnesota. Shows average deficiency citations per CMS inspection for this facility versus the Minnesota mean across 90 facilities with citation data. Lower is better.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 26 citations resulted from standard inspections; 8 of 26 resulted from complaint investigations; and 1 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
2
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

2 critical citations State average: N/A

0 serious citations State average: N/A

24 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 4 years)
Infection Control moderate citation Sep 18, 2025
Corrected

Pharmacy moderate citation Sep 18, 2025
Corrected

Quality of Care moderate citation Sep 18, 2025
Corrected

Resident Rights moderate citation Sep 18, 2025
Corrected

Lawsuit overview for Thorne Crest Retirement Center

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 1
Lawsuits Info Total lawsuits on record, broken down by case type. Distinguishes lawsuits from other court filings such as probate documents. 0 No legal actions found

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 142
Employees 36
Contractors 106
Staff to resident ratio 3.55 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 25
Average shift 7.3 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 16,846

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 15 total: 3 full-time employees and 12 contractors. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 14 total: 7 full-time employees and 7 contractors. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 94 total: 18 full-time employees and 76 contractors. 94
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

41.8%

7,048 contractor hours this quarter

Certified Nursing Assistant: 76 Registered Nurse: 12 Licensed Practical Nurse: 7 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 1 Medical Director: 1 Administrator: 1 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Qualified Social Worker: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant1876949,29592100%7.7
Licensed Practical Nurse77141,7469199%7.9
Registered Nurse312151,70992100%8.2
Other Dietary Services Staff3038198795%6.5
Dietitian1015576975%8.1
Nurse Practitioner1014966267%8
Administrator1124806065%8
Clinical Nurse Specialist1014685964%7.9
Speech Language Pathologist0114626267%7.5
Mental Health Service Worker1014165257%8
Physical Therapy Assistant0221745459%3.2
Respiratory Therapy Technician022943841%2.1
Occupational Therapy Aide01161910%6.8
Occupational Therapy Assistant011342426%1.4
Physical Therapy Aide011322123%1.5
Medical Director011333%1
Qualified Social Worker011144%0.2
94 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 99%
15 Registered Nurse
% of Days 100%
3 Other Dietary Services Staff
% of Days 95%
1 Dietitian
% of Days 75%
1 Nurse Practitioner
% of Days 67%
2 Administrator
% of Days 65%
1 Clinical Nurse Specialist
% of Days 64%
1 Speech Language Pathologist
% of Days 67%
1 Mental Health Service Worker
% of Days 57%
2 Physical Therapy Assistant
% of Days 59%
2 Respiratory Therapy Technician
% of Days 41%
1 Occupational Therapy Aide
% of Days 10%
1 Occupational Therapy Assistant
% of Days 26%
1 Physical Therapy Aide
% of Days 23%
1 Medical Director
% of Days 3%
1 Qualified Social Worker
% of Days 4%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $43K Rank #70 / 90Federal fines — State benchmarkedThis home is ranked 70th out of 90 homes in Minnesota. Shows this facility's cumulative CMS federal fine dollars versus the Minnesota average among facilities with fines, and where it ranks among 90 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
In line with State average

State average: $44K

Number of fines 1
50% fewer fines than State average

State average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.4

Fines amount comparison
Fines amount comparison
This facility $43K
State average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Oct 15, 2024 · $43K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 15, 2024
$43K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.8
33% worse than State average

State average: 11.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 29.8
32% worse than State average

State average: 22.6

Long-stay resident measures
Below average State avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.6%
9% worse than State average

State average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 38.5%
62% worse than State average

State average: 23.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.4%
21% worse than State average

State average: 25.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.8%
In line with State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.9%
64% worse than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 6.2%
126% worse than State average

State average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.1%
48% better than State average

State average: 4.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.8%
9% worse than State average

State average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.2%
12% better than State average

State average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
In line with State average

State average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.2%
In line with State average

State average: 96.0%

Short-stay resident measures
Significantly above average State avg: 3.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
9% better than State average

State average: 88.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 85.4%
In line with State average

State average: 82.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 12.7%
45% better than State average

State average: 23.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 27.9%
99% worse than State average

State average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 4.2%
442% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 56.4%
5% better than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 57.6%
14% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

55% of new residents, often for short stays.

Typical stay 4 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 40
Medicare
3
7.5% of residents
Medicaid
21
52.5% of residents
Private pay or other
16
40% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2024.

Nonprofit
Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.6M
Nonprofit Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.3M Rank #62 / 89Revenue — State benchmarkedThis home is ranked 62nd out of 89 homes in Minnesota. Shows this facility's annual revenue compared to the Minnesota average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.6M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$815.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #54 / 89Payroll — State benchmarkedThis home is ranked 54th out of 89 homes in Minnesota. Shows total annual staff payroll benchmarked to the Minnesota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.4M 64.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #24 / 89Payroll % — State benchmarkedThis home is ranked 24th out of 89 homes in Minnesota. Shows payroll as a percentage of revenue versus the Minnesota average. Well-run Minnesota facilities typically land around 61–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Minnesota that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.0M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (55% of admissions), and a typical private pay stay runs around 4 months.

Admissions
101 total

Coverage residents most often arrive under.

Medicare 41%
Private pay 55%
Medicaid 4%
Discharges
102 total

Coverage residents most often leave under.

Medicare 32%
Private pay 61%
Medicaid 7%

Living Spaces & Floor Plans for Thorne Crest Retirement Center

Places of interest near Thorne Crest Retirement Center

Address 0.0 miles from city center Info Estimated distance in miles from Albert Lea's city center to Thorne Crest Retirement Center's address, calculated via Google Maps.

Calculate Travel Distance to Thorne Crest Retirement Center

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Address

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The information below is reported by the Minnesota Department of Health, Health Regulation Division.

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Frequently Asked Questions about Thorne Crest Retirement Center

Is Thorne Crest Retirement Center in a walkable area?

Thorne Crest Retirement Center has a walk score of 84. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Thorne Crest Retirement Center?

Thorne Crest Retirement Center's occupancy is 45%.

Does Thorne Crest Retirement Center have different floorplan options?

Yes — see the floorplan options available at Thorne Crest Retirement Center on this page.

Does Thorne Crest Retirement Center operate as a for-profit or non-profit?

Thorne Crest Retirement Center is registered as a non-profit in MN.

How many beds does Thorne Crest Retirement Center have?

Thorne Crest Retirement Center has 105 beds.

What is the address of Thorne Crest Retirement Center?

Thorne Crest Retirement Center is located at 1201 Garfield Avenue, Albert Lea, MN 56007.

What is the phone number of Thorne Crest Retirement Center?

(507) 373-2311 will put you in contact with the team at Thorne Crest Retirement Center.

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