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Memory Care in Hilton Head Island

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

TidePointe, a Vi Community

Memory Care in Hilton Head Island

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

TidePointe, a Vi Community

Overview of Tidepointe, a Vi Community

Overlooking the stunning Tidepointe Way, Hilton Head Island, SC, Tidepointe, a Vi Community is a venerable senior living community that provides assisted living and skilled nursing. Cherish a relaxing time within the snug and sophisticated residences of Tidepointe, a Vi Community with a wide selection of cottages, and one-bedroom and two-bedroom villas. The community takes pride in a dedicated and highly skilled team providing top-tier care and support for seniors to maximize their independence and lead an inspiring life.

Participate in exciting activities and meet new friends through energizing programs that aim to maintain residents’ wellness and happiness. The community serves healthy and tasty meals that satisfy dietary needs and preferences. Tidepointe, a Vi Community strives to provide a haven for seniors to flourish and create lasting memories.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
South Carolina average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
South Carolina average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
South Carolina average: 3.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
South Carolina average: 3.5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 34m per day

This home provides 36% more nursing time per resident than the South Carolina average.

South Carolina average: 4h 5m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 25

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the South Carolina average
Occupancy rate 85.3%
Residents per day (avg) 23
Occupancy rate
85.3%
Residents per day (avg)
23

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

71% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

29% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$10.6M
Operating loss
-$2.1M
Privately-owned community Operated by a business corporation.
Home revenue
$10.6M
Operating loss
-$2.1M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
41.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.0M
Total costs $11.4M
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional Licensing Details

License NumberNCF 0753
CMS Certification Number425351
RCFE NumberCRC 1036

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Amenities & Lifestyle

0 amenities
Specific ProgramsDining, Services, Amenities

Dining & Nutrition

Food DescriptionDining options include fine dining at Magnolia Restaurant, casual dining at Calibogue, and a continental breakfast at the Clubroom.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed / Cottage

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at TidePointe, a Vi Community

Assisted Living Independent Living Memory Care Skilled Nursing

Contact TidePointe, a Vi Community

Health Inspection History

Inspections
Total health inspections 2

South Carolina average 3.9


Last Health inspection on Oct 2023

Total health citations 6

South Carolina average 13.7

Citations per inspection
3

South Carolina average 3.44


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 6 citations resulted from standard inspections; and 3 of 6 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than South Carolina average

South Carolina average: 1


Serious Health citations More info 0
100% better than South Carolina average

South Carolina average: 0.3

0 critical citations More info South Carolina average: 1

0 serious citations More info South Carolina average: 0.3

6 moderate citations More info South Carolina average: 12.3

0 minor citations More info South Carolina average: 0.1
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 27, 2023
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 27, 2023
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Oct 27, 2023
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 07, 2023
Corrected

Compare Memory Care around Hilton Head Island The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.

Filter by care type
Harbor Cove Memory Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Hilton Head Island
36
No
43
1 Bed / 2 Bed / Cottage
-
TidePointe, a Vi Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hilton Head Island
25
No
6
1 Bed / 2 Bed / Cottage
A

Places of interest near TidePointe, a Vi Community

Address 4.8 miles from city center

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 72
Employees 55
Contractors 17
Staff to resident ratio 3.00:1
67% better than South Carolina average

South Carolina average ratio: 1.80:1

Avg staff/day 22
Average shift 7.5 hours
5% worse than South Carolina average

South Carolina average: 7.9 hours

Total staff hours (quarter) 14,965
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 3
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

10.7%

1,601 contractor hours this quarter

Respiratory Therapy Technician: 4 Physical Therapy Assistant: 4 Qualified Social Worker: 2 Speech Language Pathologist: 2 Registered Nurse: 1 Certified Nursing Assistant: 1 Physical Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant301316,19491100%8.7
Registered Nurse121133,13391100%10
Clinical Nurse Specialist3038926571%7.5
Licensed Practical Nurse3035656470%7.5
Other Dietary Services Staff1014856470%7.6
Qualified Social Worker0224806774%4.8
Dental Services Staff1014476066%7.4
Nurse Practitioner1014435965%7.5
Occupational Therapy Aide1014345965%7.3
Administrator1014325864%7.4
Respiratory Therapy Technician0444006673%3.6
Dietitian1013545055%7.1
Physical Therapy Assistant0442526268%4.1
Physical Therapy Aide0112154853%4.5
Speech Language Pathologist0221884954%3.8
Medical Director011261314%2
Occupational Therapy Assistant0111644%3.9
Medication Aide/Technician1011222%6.1
31 Certified Nursing Assistant
% of Days 100%
13 Registered Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 71%
3 Licensed Practical Nurse
% of Days 70%
1 Other Dietary Services Staff
% of Days 70%
2 Qualified Social Worker
% of Days 74%
1 Dental Services Staff
% of Days 66%
1 Nurse Practitioner
% of Days 65%
1 Occupational Therapy Aide
% of Days 65%
1 Administrator
% of Days 64%
4 Respiratory Therapy Technician
% of Days 73%
1 Dietitian
% of Days 55%
4 Physical Therapy Assistant
% of Days 68%
1 Physical Therapy Aide
% of Days 53%
2 Speech Language Pathologist
% of Days 54%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 4%
1 Medication Aide/Technician
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
24 residents
Residents by payment source
Medicare
7 residents (29.2%)
Private pay or other
17 residents (70.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.7
35% better than South Carolina average

South Carolina average: 8.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.6
19% better than South Carolina average

South Carolina average: 15.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.7%
33% better than South Carolina average

South Carolina average: 13.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.5%
In line with South Carolina average

South Carolina average: 17.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
In line with South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.1%
82% worse than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
5% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than South Carolina average

South Carolina average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.4%
23% worse than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.6%
20% better than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
11% better than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
10% better than South Carolina average

South Carolina average: 90.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
26% better than South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
28% better than South Carolina average

South Carolina average: 78.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
74% lower than South Carolina average

South Carolina average: $34K

Number of fines 3
23% more fines than South Carolina average

South Carolina average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than South Carolina average

South Carolina average: 0.1

Fines amount comparison
Fines amount comparison
This facility $9K
South Carolina average $34K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 13, 2023
$2K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 6, 2023
$2K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 17, 2023
$4K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for South Carolina Seniors

Get financial aid guidance

Community Long Term Care (CLTC)

SC Medicaid CLTC

Age 65+ or disabled, South Carolina resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

South Carolina Respite Care Program

SC NFCSP Respite

Caregiver of someone 60+ (or with dementia), South Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Medicare Savings Program (MSP)

South Carolina Medicare Savings Program

Age 65+ or disabled, SC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

South Carolina LIHEAP

Age 60+ prioritized, SC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via ECAP (~$500 max).

Senior Community Service Employment Program (SCSEP)

South Carolina SCSEP

Age 55+, unemployed, low-income, SC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

South Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, SC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Senior Farmers’ Market Nutrition Program (SFMNP)

South Carolina SFMNP

Age 60+, SC resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 annually via 10 AAAs.

Homestead Exemption Program

South Carolina Homestead Exemption

Age 65+ (or disabled/blind), SC resident 1+ year, homeowner.

None; tax-based eligibility.

Not assessed; home-focused.

Saves ~$500-$1,000/year avg.; applies to primary residence.

Elderly Simplified Application Project (ESAP)

South Carolina ESAP (SNAP for Seniors)

Age 60+, SC resident, no earned income, not on SCCAP.

~$1,732/month (133% FPL, individual).

$4,250 (individual, higher than standard SNAP).

Simplified process; serves ~50,000 seniors annually.

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