5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Owned by Sandra Gilliam, TidePointe, a VI Community, is a skilled nursing community on TidePointe Way in Hilton Head Island, South Carolina, with a 25-bed capacity. It provides skilled nursing, post-acute rehabilitation, and respite care, with cottages and one-bedroom and two-bedroom villas. It has an occupancy rate of 85.3%, with an average length of stay of 55 days, supporting both short-term recovery and longer-term care needs.
Residents receive an average of 5 hours and 34 minutes of nursing care each day from registered nurses, licensed practical nurses, nurse aides, and physical therapists. Furthermore, strong weekend registered nurse coverage and a staff-to-resident ratio of 3.04:1 help ensure consistent, individualized clinical support.
Rehabilitation services, wellness programs, daily activities, and meals tailored to individual dietary needs are offered to promote recovery and overall well-being. Medicare, private pay, and respite care options also provide flexibility for families. Meanwhile, the surrounding neighborhood has a Walk Score of 6, making transportation necessary for most errands. State inspections have confirmed compliance with health and safety standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 7th out of 118 homes in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 33m per day | ▲ 147% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 41m per day | ▼ 32% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 35m per day | ▲ 16% State avg: 2h 13m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 10m per day | ▲ 24% State avg: 3h 22m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 10m per day | ▲ 95% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 11m per day | ▲ 180% State avg: 25m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
South Carolina average 3.9
Last Health inspection on Oct 2023
South Carolina average 13.7
South Carolina average 3.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
3 of 6 citations resulted from standard inspections; and 3 of 6 resulted from complaint investigations.
100% better than South Carolina averageSouth Carolina average: 1
100% better than South Carolina averageSouth Carolina average: 0.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
66% more staff per resident than South Carolina average
0% compared with South Carolina average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
15 total: 12 full-time employees and 3 contractors.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursAssists with medical care and medications.
8 total: 5 full-time employees and 3 contractors.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursHelps with daily care and mobility.
25 total: 21 full-time employees and 4 contractors.
25
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,339 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 21 | 4 | 25 | 6,087 | 92 | 100% | 8.8 |
| Registered Nurse | 12 | 3 | 15 | 3,002 | 92 | 100% | 9.7 |
| Licensed Practical Nurse | 5 | 3 | 8 | 1,603 | 86 | 93% | 9.1 |
| Physical Therapy Assistant | 0 | 5 | 5 | 642 | 77 | 84% | 5 |
| Occupational Therapy Aide | 1 | 1 | 2 | 469 | 62 | 67% | 7.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 458 | 61 | 66% | 7.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 455 | 61 | 66% | 7.3 |
| Administrator | 1 | 0 | 1 | 444 | 61 | 66% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 417 | 56 | 61% | 7.4 |
| Dietitian | 1 | 0 | 1 | 405 | 54 | 59% | 7.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 377 | 69 | 75% | 3 |
| Qualified Social Worker | 0 | 2 | 2 | 280 | 70 | 76% | 4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 226 | 32 | 35% | 6.1 |
| Speech Language Pathologist | 0 | 1 | 1 | 166 | 57 | 62% | 2.9 |
| Medical Director | 0 | 1 | 1 | 64 | 32 | 35% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 12 | 13% | 1.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
74% lower than South Carolina averageSouth Carolina average: $34K
23% more fines than South Carolina averageSouth Carolina average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than South Carolina averageSouth Carolina average: 0.1
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
35% better than South Carolina averageSouth Carolina average: 8.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.6
19% better than South Carolina averageSouth Carolina average: 15.5
Percent of long-stay residents whose need for help with daily activities has increased
8.7%
33% better than South Carolina averageSouth Carolina average: 13.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.5%
In line with South Carolina averageSouth Carolina average: 17.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
In line with South Carolina averageSouth Carolina average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
11.1%
82% worse than South Carolina averageSouth Carolina average: 6.1%
Percent of long-stay residents with a urinary tract infection
1.6%
5% better than South Carolina averageSouth Carolina average: 1.6%
Percent of long-stay residents who lose too much weight
0.0%
100% better than South Carolina averageSouth Carolina average: 6.2%
Percent of long-stay residents who have depressive symptoms
3.4%
23% worse than South Carolina averageSouth Carolina average: 2.8%
Percent of long-stay residents who received an antipsychotic medication
11.6%
20% better than South Carolina averageSouth Carolina average: 14.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than South Carolina averageSouth Carolina average: 90.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
10% better than South Carolina averageSouth Carolina average: 90.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
26% better than South Carolina averageSouth Carolina average: 79.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than South Carolina averageSouth Carolina average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
28% better than South Carolina averageSouth Carolina average: 78.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
71% of new residents, usually for short-term rehab.
29% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
24Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for TidePointe, a Vi Community from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #65 / 121Payroll — State benchmarkedThis home is ranked 65th out of 121 homes in South Carolina for payroll. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #18 / 121Payroll % — State benchmarkedThis home is ranked 18th out of 121 homes in South Carolina for payroll %. Shows payroll as a percentage of revenue versus the South Carolina average. Well-run South Carolina facilities typically land around 52–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
No pets allowed
Housing Options: 1 Bed / 2 Bed / Cottage
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (71% of admissions), and a typical Medicare stay runs around 24 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.4 miles from city center
Estimated distance in miles from Hilton Head Island's city center to TidePointe, a Vi Community's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the SC Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| TidePointe, a Vi Community | NH AL IL RC SNF | Hilton Head Island | 25
Facility
25
SC AVG
90
Rank
#296 / 307 | - | - | 5.57
Facility
5.57
SC AVG
4.00
Rank
#7 / 118 | +120% | +39% | $0
Facility
$0
SC AVG
$34.8k
Rank
#1 / 120 | 6
Facility
6
SC AVG
13.7
Rank
#20 / 119 | 3.0
Facility
3.0
SC AVG
3.4
Rank
#54 / 119 | - | 26 | A |
6
Facility
6
SC AVG
32
Rank
#205 / 230 | Sandra Gilliam | $7.6MFiscal year ending 12/2023
Facility
$7.6MFiscal year ending 12/2023
SC AVG
$13.0M
Rank
#91 / 121 | $5.3MFiscal year ending 12/2023
Facility
$5.3MFiscal year ending 12/2023
SC AVG
$5.4M
Rank
#65 / 121 | 70.5%Fiscal year ending 12/2023
Facility
70.5%Fiscal year ending 12/2023
SC AVG
44%
Rank
#18 / 121 | 425351 | ||||
| Preston Health Center | NH MC SNF | Hilton Head Island | 77
Facility
77
SC AVG
90
Rank
#177 / 307 | - | - | 7.43
Facility
7.43
SC AVG
4.00
Rank
#3 / 118 | +33% | +86% | $8.0k
Facility
$8.0k
SC AVG
$34.8k
Rank
#68 / 120 | 5
Facility
5
SC AVG
13.7
Rank
#14 / 119 | 2.5
Facility
2.5
SC AVG
3.4
Rank
#34 / 119 | 1 | 41 | - | - | The Cypress Club Inc | $6.9MFiscal year ending 12/2023
Facility
$6.9MFiscal year ending 12/2023
SC AVG
$13.0M
Rank
#7 / 121 | $13.3MFiscal year ending 12/2023
Facility
$13.3MFiscal year ending 12/2023
SC AVG
$5.4M
Rank
#5 / 121 | 193.8%Fiscal year ending 12/2023
Facility
193.8%Fiscal year ending 12/2023
SC AVG
44%
Rank
#79 / 121 | 425325 | ||||
| Life Care Center of Hilton Head | NH SNF | Hilton Head Island | 88
Facility
88
SC AVG
90
Rank
#144 / 307 |
66.5%
Facility
66.5%
SC AVG
84.8
Rank
#86 / 94 | -22% | 3.68
Facility
3.68
SC AVG
4.00
Rank
#71 / 118 | +74% | -8% | $8.3k
Facility
$8.3k
SC AVG
$34.8k
Rank
#70 / 120 | 16
Facility
16
SC AVG
13.7
Rank
#84 / 119 | 4.0
Facility
4.0
SC AVG
3.4
Rank
#83 / 119 | 1 | 59 | - |
23
Facility
23
SC AVG
32
Rank
#150 / 230 | John Oehler | $5.1MFiscal year ending 12/2023
Facility
$5.1MFiscal year ending 12/2023
SC AVG
$13.0M
Rank
#109 / 121 | $4.3MFiscal year ending 12/2023
Facility
$4.3MFiscal year ending 12/2023
SC AVG
$5.4M
Rank
#104 / 121 | 85%Fiscal year ending 12/2023
Facility
85%Fiscal year ending 12/2023
SC AVG
44%
Rank
#21 / 121 | 425147 |
TidePointe, a Vi Community is located in Hilton Head Island, South Carolina.
Here are the financial assistance programs available to residents in South Carolina.
TidePointe, a Vi Community has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
TidePointe, a Vi Community's occupancy is 85.3%.
No, TidePointe, a Vi Community has a no-pet policy.
TidePointe, a Vi Community is registered as a for-profit in SC.
Yes — there are 9 photos of TidePointe, a Vi Community in the photo gallery on this page.
TidePointe, a Vi Community is located at 700 Tidepointe Wy, Hilton Head Island, SC 29928.
(888) 987-6373 will put you in contact with the team at TidePointe, a Vi Community.
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