TLC Care Center

TLC Care Center is a Memory Care Home in Nevada

TLC Care Center is a Memory Care Home in Nevada

TLC Care Center

1500 W Warm Springs Rd, Henderson, NV 89014 View Map

TLC Care Center is a Memory Care Home in Nevada

TLC Care Center is a Memory Care Home in Nevada

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Overview of TLC Care Center

TLC Care Center is one of the premier nursing homes in Henderson, where residents are assured of receiving personalized care that is uniquely designed based on their individual needs. The home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. It provides a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other. 
Expect excellent services and commitment to ensuring residents live their best lives. Their areas of specialization include rehabilitation, skilled nursing, and long-term care. Essential services include housekeeping, restaurant-style dining, social activities, and scheduled transportation.

702-547-6700
Home Information TLC CARE CENTER
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
255
Occupancy
87.5%
Total Bed Days Available
93075
Avg. Length of Stay
108 days
Avg. Residents per Day
230
Finance
Home Revenue
$24,692,445.00
Payroll Costs
$9,975,242.00
Profit
$712,444.00
Total Home Costs
$26,197,947.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
40.4%
House Specifics:
CCN
295071
Owner Name
STERLING, PHILLIP
Rural vs. Urban
Urban
County
Clark
Type of Control
Proprietary — Individual
Operations
Total Admissions
421
Total Discharges
536
% Medicaid Admissions
4%
% Medicare Admissions
18%
% Private Pay Admissions
79%
% Medicaid Discharges
21%
% Medicare Discharges
14%
% Private Pay Discharges
65%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.36 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
43095
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3197
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
11410
Bed community size
255-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
Active
Facility Type
FACILITY FOR SKILLED NURSING
License Date
July 9, 2023
License Expiration
December 31, 2025

Additional licensing details

CMS Certification Number: 295071

Ownership & operating entity

TLC Care Center is administrated by TRACY BRANTLEY.

Administrator: TRACY BRANTLEY
Nonprofit ownership: No

Type Of Units

SNF (Skilled Nursing)
255 units
Total beds
255 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Jason Marker, Administrative Manager

Types of Care at TLC Care Center

Memory Care Nursing Home
Contact TLC Care Center

Inspection History

In Nevada, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

8 visits/inspections

8 routine inspections

Latest inspection

Date:April 24, 2025

Places of interest near TLC Care Center

Address 4.4 miles from city center

Address 1500 W Warm Springs Rd, Henderson, NV 89014

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

382
Total Staff
271
Employees
111
Contractors
87,567
Total Hours (Quarter)
111
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse3510.1 Yes
Licensed Practical Nurse859.9 Yes
Certified Nursing Assistant1798.2 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
304 staff
8.8hs shift avg
Physicians & Practitioners
13 staff
8.6hs shift avg
Therapy Services
32 staff
7.9hs shift avg
Activities & Recreation
19 staff
8.4hs shift avg
Social Services
4 staff
6.7hs shift avg
Dietary Services
4 staff
8.1hs shift avg
Other Services
5 staff
8.2hs shift avg
Contractor Analysis
4.3%
of total hours from contractors
3,747 contractor hours this quarter
Certified Nursing Assistant: 58 Licensed Practical Nurse: 35 Registered Nurse: 18
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1215817943,32091100%8.2
Licensed Practical Nurse50358518,06691100%9.9
Registered Nurse1718356,17191100%10.1
Clinical Nurse Specialist120125,0769099%8.7
Qualified Activities Professional190194,22891100%8.4
RN Director of Nursing4041,6619099%9.6
Other Dietary Services Staff3031,58091100%8.1
Speech Language Pathologist130131,5299099%7.5
Respiratory Therapy Technician5051,31391100%9.8
Mental Health Service Worker5051,0546875%8.2
Physical Therapy Assistant7079177178%7.1
Physical Therapy Aide5055465763%7.7
Administrator1015126470%8
Nurse Practitioner1015046369%8
Dietitian1014565763%8
Qualified Social Worker4043914853%6.7
Occupational Therapy Aide2022373134%6.9
Nurse Aide in Training101722%3.6

Health Inspection History

Source: CMS Health Citations (Nov 2022 – Mar 2025)

6
Inspections
58
Total Citations
0
Critical (J-L)
1
Serious (G-I)
9.67
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
57
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
23
40% of total
Infection Control
6
10% of total
Resident Rights
5
9% of total
Administration
4
7% of total
Abuse, Neglect & Exploitation
3
5% of total
Pharmacy Services
2
3% of total
Citation Sources
Standard Inspections 37
Complaint Investigations 28
State Comparison (NV)
Avg Citations (State)
36.2
This Facility: 58
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 28, 2025 D Abuse/NeglectF0600 Corrected
Mar 28, 2025 D Abuse/NeglectF0604 Corrected
Mar 28, 2025 D Abuse/NeglectF0609 Corrected
Mar 28, 2025 E AdministrationF0865 Corrected
Mar 28, 2025 E AdministrationF0868 Corrected
Mar 28, 2025 D Infection ControlF0880 Corrected
Mar 28, 2025 D NutritionF0800 Corrected
Mar 28, 2025 D Quality of CareF0677 Corrected
Mar 28, 2025 D Quality of CareF0684 Corrected
Mar 28, 2025 G Quality of CareF0689 Corrected
Mar 28, 2025 D Quality of CareF0694 Corrected
Mar 28, 2025 D Quality of CareF0700 Corrected
Mar 28, 2025 D Care PlanningF0657 Corrected
Mar 28, 2025 D Care PlanningF0842 Corrected
Mar 28, 2025 D Resident RightsF0554 Corrected
Mar 28, 2025 D Resident RightsF0561 Corrected
Mar 28, 2025 D Resident RightsF0565 Corrected
Dec 06, 2024 D Infection ControlF0880 Corrected
Dec 06, 2024 F Infection ControlF0882 Corrected
Dec 06, 2024 D Quality of CareF0677 Corrected
Dec 06, 2024 D Quality of CareF0684 Corrected
Dec 06, 2024 D Quality of CareF0686 Corrected
Dec 06, 2024 D Quality of CareF0689 Corrected
Dec 06, 2024 D Care PlanningF0635 Corrected
Dec 06, 2024 D Care PlanningF0660 Corrected
Dec 06, 2024 D Resident RightsF0585 Corrected
Feb 09, 2024 D AdministrationF0849 Corrected
Feb 09, 2024 E Infection ControlF0880 Corrected
Feb 09, 2024 D NutritionF0812 Corrected
Feb 09, 2024 E PharmacyF0761 Corrected
Feb 09, 2024 D Quality of CareF0684 Corrected
Feb 09, 2024 D Quality of CareF0686 Corrected
Feb 09, 2024 D Quality of CareF0688 Corrected
Feb 09, 2024 E Quality of CareF0689 Corrected
Feb 09, 2024 D Quality of CareF0690 Corrected
Feb 09, 2024 D Quality of CareF0700 Corrected
Feb 09, 2024 D Quality of CareF0745 Corrected
Feb 09, 2024 D Care PlanningF0655 Corrected
Feb 09, 2024 D Care PlanningF0656 Corrected
Nov 01, 2023 D PharmacyF0755 Corrected
Nov 01, 2023 D Quality of CareF0684 Corrected
Nov 01, 2023 D Quality of CareF0686 Corrected
Nov 01, 2023 D Quality of CareF0689 Corrected
Nov 01, 2023 D Quality of CareF0697 Corrected
Nov 01, 2023 D Care PlanningF0655 Corrected
Nov 01, 2023 D Care PlanningF0656 Corrected
Nov 01, 2023 D Resident RightsF0580 Corrected
May 11, 2023 D EnvironmentalF0921 Corrected
May 11, 2023 D Infection ControlF0880 Corrected
May 11, 2023 D Quality of CareF0684 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: HILL VALLEY HEALTHCARE
Resident Census by Payment Source
215 Total Residents
Medicare 9 (4.2%)
Medicaid 129 (60%)
Private Pay/Other 77 (35.8%)
Specialized Care Beds
42 Total Specialty Beds
16.5% of Bed Capacity
42
Ventilator Beds
16.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Nevada Seniors

Program
State Program Name
Eligibility
Benefits
Home and Community Based Waiver
  • General: Age 65+ or disabled, Nevada resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NV Specifics: High urban demand (e.g., Las Vegas); rural challenges.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), home modifications ($1,500 avg.), meals ($6/meal).
Nevada Senior Services Program
NV SSP
  • General: Age 60+, Nevada resident, at risk of decline.
  • Income Limits: ~$1,800/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • NV Specifics: Limited funding; rural focus.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Personal Care Services (PCS)
Nevada Personal Care Services
Official government program page
  • General: Age 19+ (65+ for seniors focus), Nevada resident, Medicaid-eligible, needs help with 1+ ADL.
  • Income Limits (2025): ~$967/month (individual); spenddown allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NV Specifics: Self-directed (family can be paid); statewide via DHHS.
  • Services: Personal care (4-6 hours/day), limited homemaker services, respite (~200 hours/year).
Senior Rx Program
Nevada Senior Rx Program
  • General: Age 65+, Nevada resident, enrolled in Medicare Part D, income below limit.
  • Income Limits (2025): ~$2,510/month (individual), ~$3,380/month (couple).
  • Asset Limits: Not assessed.
  • NV Specifics: Covers up to $38.75/month premium; funded by tobacco settlement.
  • Services: Prescription drug premium assistance (~$465/year), reducing out-of-pocket costs.
Medicare Savings Program (MSP)
Nevada Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Nevada resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NV Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Nevada Caregiver Support Program (via NFCSP)
Nevada Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • NV Specifics: 5 AAAs; prioritizes rural, low-income caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
VA Aid and Attendance (A&A) and Housebound Benefits
Nevada VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Nevada resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NV Specifics: High veteran demand in urban/rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Nevada Seniors

Nevada Medicaid HCBW

Home and Community Based Waiver

Requirements:
  • General:
    Age 65+ or disabled, Nevada resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NV Specifics:
    High urban demand (e.g., Las Vegas); rural challenges.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), home modifications ($1,500 avg.), meals ($6/meal).
NV SSP

Nevada Senior Services Program

Requirements:
  • General:
    Age 60+, Nevada resident, at risk of decline.
  • Income Limits:
    ~$1,800/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • NV Specifics:
    Limited funding; rural focus.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Nevada Personal Care Services

Personal Care Services (PCS)

Requirements:
  • General:
    Age 19+ (65+ for seniors focus), Nevada resident, Medicaid-eligible, needs help with 1+ ADL.
  • Income Limits (2025):
    ~$967/month (individual); spenddown allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NV Specifics:
    Self-directed (family can be paid); statewide via DHHS.
Benefits without Contact:
  • Services: Personal care (4-6 hours/day), limited homemaker services, respite (~200 hours/year).
Nevada Senior Rx Program

Senior Rx Program

Requirements:
  • General:
    Age 65+, Nevada resident, enrolled in Medicare Part D, income below limit.
  • Income Limits (2025):
    ~$2,510/month (individual), ~$3,380/month (couple).
  • Asset Limits:
    Not assessed.
  • NV Specifics:
    Covers up to $38.75/month premium; funded by tobacco settlement.
Benefits without Contact:
  • Services: Prescription drug premium assistance (~$465/year), reducing out-of-pocket costs.
Nevada Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Nevada resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NV Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Nevada Caregiver Support Program

Nevada Caregiver Support Program (via NFCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • NV Specifics:
    5 AAAs; prioritizes rural, low-income caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Nevada VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Nevada resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NV Specifics:
    High veteran demand in urban/rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

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