Occupancy rate
89%
In line with Nevada averagePrimarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Memory Care in Henderson
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
TLC Care Center
Memory Care in Henderson
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
TLC Care Center
Overview of Tlc Care Center
Tlc Care Center is one of the premier nursing homes in Henderson, where residents are assured of receiving personalized care that is uniquely designed based on their individual needs. The home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. It provides a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other.
Expect excellent services and commitment to ensuring residents live their best lives. Their areas of specialization include rehabilitation, skilled nursing, and long-term care. Essential services include housekeeping, restaurant-style dining, social activities, and scheduled transportation.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
255
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.6%
Residents per day (avg)
230
Occupancy rate
88.6%
Residents per day (avg)
230
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
4% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
77% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
19% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Home revenue
$9.3M
Operating loss
-$365.1K
Privately-owned community
Home revenue
$9.3M
Operating loss
-$365.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.7M
255-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Nevada averageOccupied beds
226 / 255
Average residents
92 per day
Facility TypeFacility For Skilled Nursing
StatusActive
IssuanceJuly 9, 2023
ExpirationDecember 31, 2025
CMS Certification Number295071
TLC Care Center is administrated by Tracy Brantley.
SNF (Skilled Nursing)
255 units
Total beds
255 units
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jason Marker, Administrative Manager
Rehabilitation Services
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Respiratory Therapy
Dementia Care
Specific ProgramsShort-Term Rehab, Respiratory Therapy, Long-Term Care, Dementia Care
Types of Care at TLC Care Center
Memory Care
Nursing Home
Inspection History
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
Show Inspection Reports
Latest inspection
Date
April 24, 2025
95 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Nevada average: 62 deficiencies
Health Inspection History
Inspections
Total health inspections
6
Nevada average 5.1
Last Health inspection on Mar 2025
Total health citations
58
Nevada average 36.2
Citations per inspection
9.67
Nevada average 7.08
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 58 citations resulted from standard inspections; 21 of 58 resulted from complaint investigations; and 7 of 58 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Nevada averageNevada average: 0.1
Serious Health citations
1
1
100% worse than Nevada averageNevada average: 0.5
0 critical citations
1 serious citation
57 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 28, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 28, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 28, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 28, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 28, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 28, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 28, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 28, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Henderson The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.
Filter by care type
TLC Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Henderson (Whitney Ranch)
255
No
68
SNF (Skilled Nursing) (255)
26
88.6%
A+
8
95
Tracy Brantley
Places of interest near TLC Care Center
4.4 miles from city center — 1.64 miles to nearest hospital (Comprehensive Cancer Centers of Nevada - SE Henderson/Stephanie)
Calculate Travel Distance to TLC Care Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
382
Employees
271
Contractors
111
Staff to resident ratio
1.78:1
13% better than Nevada averageNevada average ratio: 1.57:1
Avg staff/day
111
Average shift
8.7 hours
0% compared with Nevada averageNevada average: 8.8 hours
Total staff hours (quarter)
87,567
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
85
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
179
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.3%
3,747 contractor hours this quarter
Certified Nursing Assistant: 58
Licensed Practical Nurse: 35
Registered Nurse: 18
Staff by category
| Certified Nursing Assistant | 121 | 58 | 179 | 43,320 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 50 | 35 | 85 | 18,066 | 91 | 100% | 9.9 |
| Registered Nurse | 17 | 18 | 35 | 6,171 | 91 | 100% | 10.1 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 5,076 | 90 | 99% | 8.7 |
| Qualified Activities Professional | 19 | 0 | 19 | 4,228 | 91 | 100% | 8.4 |
| RN Director of Nursing | 4 | 0 | 4 | 1,661 | 90 | 99% | 9.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,580 | 91 | 100% | 8.1 |
| Speech Language Pathologist | 13 | 0 | 13 | 1,529 | 90 | 99% | 7.5 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,313 | 91 | 100% | 9.8 |
| Mental Health Service Worker | 5 | 0 | 5 | 1,054 | 68 | 75% | 8.2 |
| Physical Therapy Assistant | 7 | 0 | 7 | 917 | 71 | 78% | 7.1 |
| Physical Therapy Aide | 5 | 0 | 5 | 546 | 57 | 63% | 7.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Qualified Social Worker | 4 | 0 | 4 | 391 | 48 | 53% | 6.7 |
| Occupational Therapy Aide | 2 | 0 | 2 | 237 | 31 | 34% | 6.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 7 | 2 | 2% | 3.6 |
179 Certified Nursing Assistant
% of Days
100%
85 Licensed Practical Nurse
% of Days
100%
35 Registered Nurse
% of Days
100%
12 Clinical Nurse Specialist
% of Days
99%
19 Qualified Activities Professional
% of Days
100%
4 RN Director of Nursing
% of Days
99%
3 Other Dietary Services Staff
% of Days
100%
13 Speech Language Pathologist
% of Days
99%
5 Respiratory Therapy Technician
% of Days
100%
5 Mental Health Service Worker
% of Days
75%
7 Physical Therapy Assistant
% of Days
78%
5 Physical Therapy Aide
% of Days
63%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
69%
1 Dietitian
% of Days
63%
4 Qualified Social Worker
% of Days
53%
2 Occupational Therapy Aide
% of Days
34%
1 Nurse Aide in Training
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
215 residents
Residents by payment source
Medicare
9 residents (4.2%)
Medicaid
129 residents (60%)
Private pay or other
77 residents (35.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.5
43% better than Nevada averageNevada average: 9.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.7
39% better than Nevada averageNevada average: 17.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.2%
Percent of long-stay residents whose need for help with daily activities has increased
3.2%
80% better than Nevada averageNevada average: 15.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
4.9%
Percent of long-stay residents whose ability to move independently worsened
4.9%
76% better than Nevada averageNevada average: 20.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
42% worse than Nevada averageNevada average: 16.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
In line with Nevada averageNevada average: 2.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.3%
Percent of long-stay high risk residents with pressure ulcers
10.3%
88% worse than Nevada averageNevada average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
50% better than Nevada averageNevada average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
24% worse than Nevada averageNevada average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.7%
Percent of long-stay residents who have depressive symptoms
7.7%
81% worse than Nevada averageNevada average: 4.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.3%
Percent of long-stay residents who received an antipsychotic medication
21.3%
51% worse than Nevada averageNevada average: 14.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.2%
27% worse than Nevada averageNevada average: 91.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.3%
9% worse than Nevada averageNevada average: 89.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.68
Number of hospitalizations per 1,000 long-stay resident days.
2.68
47% worse than Nevada averageNevada average: 1.82
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.83
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.83
45% better than Nevada averageNevada average: 1.50
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.1%
19% worse than Nevada averageNevada average: 83.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
39% better than Nevada averageNevada average: 2.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.4%
5% worse than Nevada averageNevada average: 80.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
28.2%
21% worse than Nevada averageNevada average: 23.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
6.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.8%
31% better than Nevada averageNevada average: 9.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
13% worse than Nevada averageNevada average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
35.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
35.4%
34% worse than Nevada averageNevada average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
42.9%
Rate of successful return to home or community from a skilled nursing facility.
42.9%
15% worse than Nevada averageNevada average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$21K
39% lower than Nevada averageNevada average: $34K
Number of fines
2
42% more fines than Nevada averageNevada average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Nevada averageNevada average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$21K
Nevada average
$34K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
$10K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 28, 2025
$10K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for TLC Care Center based on CMS SNF Cost Reports.
Occupancy Rate
83.9%
↑ 22.0pp vs 2022
Net Income
-$365.1K
↓ ~$1.1M vs 2022
Total Payroll
$4.5M
↓ ~$9.9M vs 2022
Profit Margin
-4.1%
↓ 7.0pp vs 2022
Loading trend charts...
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