TLC Care Center

TLC Care Center is a Memory Care Home in Nevada

TLC Care Center is a Memory Care Home in Nevada

TLC Care Center

1500 W Warm Springs Rd, Henderson, NV 89014 View Map

TLC Care Center is a Memory Care Home in Nevada

TLC Care Center is a Memory Care Home in Nevada

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Overview of TLC Care Center

TLC Care Center is one of the premier nursing homes in Henderson, where residents are assured of receiving personalized care that is uniquely designed based on their individual needs. The home aims to change the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. It provides a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other. 
Expect excellent services and commitment to ensuring residents live their best lives. Their areas of specialization include rehabilitation, skilled nursing, and long-term care. Essential services include housekeeping, restaurant-style dining, social activities, and scheduled transportation.

702-547-6700

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.36/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 255

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Nevada average
Occupancy rate 83.9%
Residents per day (avg) 230
Occupancy rate
83.9%
Residents per day (avg)
230

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Might be optimal for
Long-term residence Daily assistance Occasional rehab needs

Breakdown by payment type

Medicare

4% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

77% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Proprietary home
Other
Home revenue
$9.3M
Operating loss
-$365.1K
Proprietary home Other
Home revenue
$9,342,903.00
Operating loss
$-365,091.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
38.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
Total costs $9.7M
Bed community size
255-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
FACILITY FOR SKILLED NURSING
License Date
July 9, 2023
License Expiration
December 31, 2025

Additional licensing details

CMS Certification Number: 295071

Ownership & operating entity

TLC Care Center is administrated by TRACY BRANTLEY.

Type Of Units

SNF (Skilled Nursing)
255 units
Total beds
255 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Jason Marker, Administrative Manager

Types of Care at TLC Care Center

Memory Care Nursing Home
Contact TLC Care Center

Inspection History

In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.

8 visits/inspections

Nevada average: 21 inspections

Latest inspection

Date:April 24, 2025

Places of interest near TLC Care Center

Address 4.4 miles from city center

Address 1500 W Warm Springs Rd, Henderson, NV 89014

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

382
Total Staff
271
Employees
111
Contractors
87,567
Total Hours (Quarter)
111
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse3510.1 Yes
Licensed Practical Nurse859.9 Yes
Certified Nursing Assistant1798.2 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
304 staff
8.8hs shift avg
Physicians & Practitioners
13 staff
8.6hs shift avg
Therapy Services
32 staff
7.9hs shift avg
Activities & Recreation
19 staff
8.4hs shift avg
Social Services
4 staff
6.7hs shift avg
Dietary Services
4 staff
8.1hs shift avg
Other Services
5 staff
8.2hs shift avg
Contractor Analysis
4.3%
of total hours from contractors
3,747 contractor hours this quarter
Certified Nursing Assistant: 58 Licensed Practical Nurse: 35 Registered Nurse: 18
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1215817943,32091100%8.2
Licensed Practical Nurse50358518,06691100%9.9
Registered Nurse1718356,17191100%10.1
Clinical Nurse Specialist120125,0769099%8.7
Qualified Activities Professional190194,22891100%8.4
RN Director of Nursing4041,6619099%9.6
Other Dietary Services Staff3031,58091100%8.1
Speech Language Pathologist130131,5299099%7.5
Respiratory Therapy Technician5051,31391100%9.8
Mental Health Service Worker5051,0546875%8.2
Physical Therapy Assistant7079177178%7.1
Physical Therapy Aide5055465763%7.7
Administrator1015126470%8
Nurse Practitioner1015046369%8
Dietitian1014565763%8
Qualified Social Worker4043914853%6.7
Occupational Therapy Aide2022373134%6.9
Nurse Aide in Training101722%3.6

Health Inspection History

Total Health inspections 6
18% above Nevada average
Nevada average: 5.1

Last Health inspection on Mar 2025

Total Health citations 58
60% above Nevada average
Nevada average: 36.2

9.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 37 citations
Complaint investigations 28 citations
Breakdown of citations
Critical Health citations 0
100% below Nevada average
Nevada average: 0.1
Serious Health citations 1
100% above Nevada average
Nevada average: 0.5
Moderate Health citations 57

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Mar 28, 2025
Corrected

Abuse/Neglect moderate citation Mar 28, 2025
Corrected

Abuse/Neglect moderate citation Mar 28, 2025
Corrected

Administration moderate citation Mar 28, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: HILL VALLEY HEALTHCARE
Resident Census by Payment Source
215 Total Residents
Medicare 9 (4.2%)
Medicaid 129 (60%)
Private Pay/Other 77 (35.8%)
Specialized Care Beds
42 Total Specialty Beds
16.5% of Bed Capacity
42
Ventilator Beds
16.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 5.5
43% better than Nevada average
Nevada average: 9.7
Functional decline score 10.7
39% better than Nevada average
Nevada average: 17.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 3.2%
80% below Nevada average.

Walking Ability Worsened 4.9%
76% below Nevada average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 24.0%
42% above Nevada average.
Safety & clinical stability

Falls with Major Injury 2.5%
0% below Nevada average.

High Risk Residents with Pressure Ulcers 10.3%
88% above Nevada average.

Urinary Tract Infection 0.7%
50% below Nevada average.
Emotional & behavioral wellbeing

Depressive Symptoms 7.7%
81% above Nevada average.

Antipsychotic Use 21.3%
51% above Nevada average.
Preventive care

Pneumococcal Vaccine 66.2%
27% below Nevada average.

Influenza Vaccine 81.3%
9% below Nevada average.
Nutrition & physical health

Lost Too Much Weight 6.7%
24% above Nevada average.
Short-stay resident measures
Pneumococcal Vaccine 68.1%

19% worse than Nevada average
Antipsychotic medication increase 1.3%

39% better than Nevada average
Influenza Vaccine 76.4%

5% worse than Nevada average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $21K
This home paid 39% less in fines than the state average.
Nevada average: $34K
Number of Fines 2
This home received 42% more fines than the state average.
Nevada average: 1.4
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Nevada average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Mar 28, 2025
$10K
Civil Money Penalty Mar 28, 2025
$10K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Nevada Seniors

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Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled, Nevada resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High urban demand (e.g., Las Vegas); rural challenges.

Nevada Senior Services Program

NV SSP

Age 60+, Nevada resident, at risk of decline.

~$1,800/month (individual, varies).

$5,000 (individual).

Limited funding; rural focus.

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus), Nevada resident, Medicaid-eligible, needs help with 1+ ADL.

~$967/month (individual); spenddown allowed.

$2,000 (individual), $3,000 (couple).

Self-directed (family can be paid); statewide via DHHS.

Senior Rx Program

Nevada Senior Rx Program

Age 65+, Nevada resident, enrolled in Medicare Part D, income below limit.

~$2,510/month (individual), ~$3,380/month (couple).

Not assessed.

Covers up to $38.75/month premium; funded by tobacco settlement.

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled, Nevada resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

5 AAAs; prioritizes rural, low-income caregivers.

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Nevada resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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