Touchmark in the West Hills
Assisted Living, Home Care, Independent Living & Memory Care · Portland, OR
Touchmark in the West Hills
Assisted Living, Home Care, Independent Living & Memory Care · Portland, OR
Overview of Touchmark in the West Hills
Touchmark in the West Hills is a senior living campus located at 840 SW Touchmark Way in the Cedar Mill neighborhood of Portland, Oregon. Managed by administrator Geris Appelo, the multi-story community has been in operation for eight years, providing independent living, assisted living, home care, and memory support services.
The campus offers 155 residences across studio, one-bedroom, two-bedroom, and three-bedroom layouts, with floor plans ranging from 337 to over 3,000 square feet. Apartments feature full kitchens, climate control, walk-in closets, and in-unit laundry. Campus spaces include the Sky Lodge hub, which incorporates an art studio, a woodworking shop, a library, multiple restaurants, and a bar.
The non-smoking property is pet-friendly and provides scheduled local transportation, weekly housekeeping, and salon services. The surrounding area is car-dependent with a walk score of 40, meaning daily errands require a short drive.
Interested individuals can contact the SW Touchmark Way administrative office directly to confirm current apartment availability, verify entry requirements, or arrange a personal tour.
155-bed community Rank #7 / 350Bed count — State benchmarkedThis home is ranked 7th out of 350 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
8 years in operation Rank #302 / 375Years in operation — State benchmarkedThis home is ranked 302nd out of 375 homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 40 / 100 Rank #337 / 462Walk Score — State benchmarkedThis home is ranked 337th out of 462 homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Facility
StatusActive
IssuanceJuly 3, 2018
CountyWashington
Touchmark in the West Hills is legally operated by Touchmark In The West Hills, LLC, and administered by Geris Appelo.
Total
155 units
Total beds
155 units
Smoking not allowed
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Since 2022 · 4 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
44 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Oregon state average
Overall vs. OR average
2 Worse
Metrics worse than Oregon average:
• Total deficiencies (42% above)
• Deficiencies per inspection (100% above) 0 Better No metrics in this bucket.
• Total deficiencies (42% above)
• Deficiencies per inspection (100% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 44 | 31 | This facility has 42% more total deficiencies than a typical Oregon assisted living residence (44 vs. OR avg 31).↑ 42% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 8.8 | 4.4 | This facility has 100% more deficiencies per inspection than a typical Oregon assisted living residence (8.8 vs. OR avg 4.4).↑ 100% worse |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 5 | 7 | This facility has had 29% fewer total inspections than the Oregon average (5 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer |
What does this home offer?
Pets Allowed
Room Sizes: 337 / 473 / 567-997 / 1049-2648 / 3343 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Touchmark in the West Hills
Places of interest near Touchmark in the West Hills
3.9 miles from city center
Estimated distance in miles from Portland's city center to Touchmark in the West Hills's address, calculated via Google Maps.
Calculate Travel Distance to Touchmark in the West Hills
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Compare Assisted Living around Multnomah County
Info below is compiled from the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Touchmark in the West Hills | AL HC IL MC | Portland (Cedar Mill) | 155
Facility
155
OR AVG
67
Rank
#7 / 350 | Yes |
40
Facility
40
OR AVG
56
Rank
#337 / 462 | Studio / 1 Bed / 2 Bed / 3 Bed | 8
Facility
8
OR AVG
22
Rank
#302 / 375 | - | 5 | 44
Facility
44
OR AVG
31
Rank
#230 / 283 | 8.8
Facility
8.8
OR AVG
4.4
Rank
#257 / 283 | Touchmark In The West Hills, LLC | Geris Appelo |
| Sellwood Senior Living | AL IL MC RC | Portland (Southeast Portland) | 100
Facility
100
OR AVG
67
Rank
#48 / 350 | Yes |
87
Facility
87
OR AVG
56
Rank
#47 / 462 | - | 21
Facility
21
OR AVG
22
Rank
#208 / 375 | A+ | 5 | 18
Facility
18
OR AVG
31
Rank
#96 / 283 | 3.6
Facility
3.6
OR AVG
4.4
Rank
#103 / 283 | Sellwood Senior Living, LLC | Kerry Riley |
| Mary’s Woods | AL IL MC RESC | Lake Oswego | - | Yes |
27
Facility
27
OR AVG
56
Rank
#394 / 462 | 1 Bed / 2 Bed / 3 Bed | 30
Facility
30
OR AVG
22
Rank
#83 / 375 | - | - | - | - | - | - |
| No Worries Care | AL HC HOS MC PC RC | Tigard (Metzger) | - | No |
68
Facility
68
OR AVG
56
Rank
#171 / 462 | - | - | - | - | - | - | - | - |
Financial Assistance for
Assisted Living in Oregon
Touchmark in the West Hills is located in Portland, Oregon.
Here are the financial assistance programs available to residents in Oregon.
Frequently Asked Questions about Touchmark in the West Hills
What neighborhood is Touchmark in the West Hills in?
Touchmark in the West Hills is in the Cedar Mill neighborhood of Portland.
Is Touchmark in the West Hills in a walkable area?
Touchmark in the West Hills has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How long has Touchmark in the West Hills been in business?
Touchmark in the West Hills has been operating for approximately 8 years, based on available licensing and registration records.
Are pets allowed at Touchmark in the West Hills?
Yes, Touchmark in the West Hills allows residents to bring their pets.
What is the best email address for Touchmark in the West Hills?
The team at Touchmark in the West Hills can be reached at geris.appelo@touchmark.com.
Who is the administrator of Touchmark in the West Hills?
Geris Appelo is the administrator of Touchmark in the West Hills.
How many beds does Touchmark in the West Hills have?
Touchmark in the West Hills has 155 beds.
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