Touchmark in the West Hills

Touchmark in the West Hills is an Assisted Living Home in Oregon

Touchmark in the West… is an Assisted Living Home in Oregon

Touchmark in the West Hills

840 SW Touchmark Way, Portland, OR 97225 View Map

Touchmark in the West Hills is an Assisted Living Home in Oregon

Touchmark in the West… is an Assisted Living Home in Oregon

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Overview of Touchmark in the West Hills

A beautiful  senior living community that offers exquisite living options such as cottages or condo-style rooms for residents of independent living, assisted living and memory care. Regardless of what kind of living option you are in, management and staff are guaranteed to provide resort-like accommodations with exceptional hospitality. The luxurious and elegant senior living community is a wonderful community that offers a dedicated environment wherein every need of each senior is being met.  Touchmark in the West Hills strives to provide a comfortable lifestyle of everyday living for its residents, making it an ideal place to call it a new home. 

Many residential apartments of studio, 1-bedroom, and 2-bedroom are provided with a full-kitchen, walk-in closets, air conditioning and central heating, washer and dryer. Inclusive services include scheduled transportation, housekeeping, religious services, and full-service salon. Touchmark also provides a private dining room, guest suites, activity rooms, and courtyards– to name a few. Management encourages seniors to create a new social circle in their new home, as well as create new memories and meaningful relationships with people of their age– 68 to 98-years-old– who consist of 40% men and 60% women for their gender breakdown. Additionally, they have recently introduced their Sky Lodge, which marks as the newest building of Touchmark that mostly houses independent living, coming up to be fully occupied half of 2023; this new building cultivates a new space for independence and creativity– arts and crafts, woodshop, library, restaurants and bars.

What families are saying

Sense of community and social connection

The staff at Touchmark are generally perceived as kind, supportive, and knowledgeable, contributing positively to the community's atmosphere and making residents feel at home.

Community Care & staff

Personalized attention and individual support

There is a significant disparity in experiences related to management and administrative processes, with some reviews highlighting issues such as unresponsiveness, lack of compassion in management, and delays in financial transactions.

Personal attention Care & staff
Home Information Touchmark in the West Hills
Bed community size
155-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Community Stability & Environment

  • Licensed Since Info Date when the facility's license was first issued by Oregon July 3, 2018

Safety, Compliance & Inspections Overview

  • Last Inspection Date Info Date of the most recent state inspection. February 13, 2025
  • Alzheimer's/Memory Care Info This facility does not offer Alzheimer's or memory care services. No
    No Memory Care
  • Total Deficiencies Info Total number of deficiencies found during health inspections. 44 deficiencies High
  • Survey Count Info Total number of state surveys/inspections conducted at this facility. 5 surveys
  • Licensing Violations Info Number of licensing-related violations found during state inspections. 10 violations
    Multiple Violations
  • Latest Survey Deficiencies Info Number of deficiencies found during the most recent state survey/inspection. 7 deficiencies
    Multiple Deficiencies
  • Inspection Reports Info Opens the facility's official licensing and inspection record as maintained by the Oregon transparency or regulatory portal. View Inspection Reports

Facility & Licensing Details

  • County Info County in Oregon where the facility is located. Washington
  • Facility Type Info Indicates the state-regulated license category used in Oregon (e.g., Residential Care Facility for the Elderly). Residential Care Facility
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal in Oregon. Active
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility under Oregon regulations. Touchmark In The West Hills, LLC
  • Pets Allowed Info Indicates whether pets are allowed at this facility. No
    No Pets
  • Smoking Allowed Info Indicates whether smoking is allowed at this facility. No
    Smoke-Free
  • Funding Source Info Primary funding source for this facility (e.g., Private Pay, Medicaid, Medicare). Private Pay
  • Accepts Private Pay Info This facility accepts private pay (out-of-pocket) payments for care services. Yes
    Private Pay Accepted
  • Administrator Info Name of the facility administrator. GERIS APPELO
  • Unit Breakdown Info Breakdown of units by type (e.g., Traditional Units, Special Care Units, Independent Living, Low Income options).
    • Total155 units

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Room Sizes: 337 / 473 / 567-997 / 1049-2648 / 3343 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

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Building Type: Mid-rise

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Transportation Services

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Fitness and Recreation

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Types of Care at Touchmark in the West Hills

Independent Living Assisted Living Memory Care
Contact Touchmark in the West Hills

Floor Plans

Places of interest near Touchmark in the West Hills

Address 5.6 miles from city center

Address 840 SW Touchmark Way, Portland, OR 97225

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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Comparison Chart

Compare Assisted Living around Multnomah County
Touchmark in the West Hills
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Portland
Studio / 1 Bed / 2 Bed / 3 Bed
155
Yes
40
Touchmark In The West Hills, LLC
Avamere at Park Place
AL

For seniors needing help with daily tasks but not full-time nursing.

Portland
Studio / 1 Bed / 2 Bed / 3 Bed
130
No
49
-
Brookdale Oswego Springs Portland
AL

For seniors needing help with daily tasks but not full-time nursing.

Portland
Studio / 1 Bed / 2 Bed / 3 Bed
82
No
44
Emeritus Corporation
Allegiance Senior Care LLC
AL

For seniors needing help with daily tasks but not full-time nursing.

Portland
Studio / 1 Bed / 2 Bed / 3 Bed
5
No
-
-
Assisted Living at Summerplace
AL

For seniors needing help with daily tasks but not full-time nursing.

Portland
Studio / 1 Bed / 2 Bed / 3 Bed
-
No
31
-

Claim What’s Yours: Financial Aid for Oregon Seniors

Program
State Program Name
Eligibility
Benefits
Oregon Project Independence (OPI)
  • General: Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • OR Specifics: Cost-sharing required; rural/urban balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Oregon Medicaid Community-Based Care
OR Medicaid CBC
  • General: Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OR Specifics: High demand in urban areas (e.g., Portland).
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Program of All-Inclusive Care for the Elderly (PACE)
Oregon PACE (e.g., Providence ElderPlace)
  • General: Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OR Specifics: Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Oregon Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, OR resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • OR Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Oregon LIHEAP
  • General: Age 60+ prioritized, OR resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • OR Specifics: Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max via OEF).
Family Caregiver Support Program (FCSP)
Oregon Family Caregiver Support Program
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • OR Specifics: 15 regions; rural priority; includes grandparent caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, OR resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • OR Specifics: Priority for veterans, rural residents; Easterseals/AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Oregon VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • OR Specifics: High veteran demand; Oregon Veterans’ Homes option.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Senior Property Tax Deferral Program
Oregon Property Tax Deferral for Disabled and Senior Citizens
Official government program page
  • General: Age 62+, OR resident, homeowner 5+ years, low-income.
  • Income Limits (2025): ~$58,000/year (household, adjusted annually).
  • Asset Limits: Home value < county median; equity > 15%.
  • OR Specifics: Deferred taxes accrue 6% interest; repaid upon sale/death.
  • Services: Tax deferral (~$1,000-$3,000/year avg., varies by county).
Elderly Nutrition Program (ENP)
Oregon Elderly Nutrition Program
  • General: Age 60+, OR resident (or spouse of any age); no income limit.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • OR Specifics: Includes Meals on Wheels; prioritizes homebound/low-income.
  • Services: Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.).

Claim What’s Yours Financial Aid for Oregon Seniors

OPI

Oregon Project Independence (OPI)

Requirements:
  • General:
    Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • OR Specifics:
    Cost-sharing required; rural/urban balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
OR Medicaid CBC

Oregon Medicaid Community-Based Care

Requirements:
  • General:
    Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OR Specifics:
    High demand in urban areas (e.g., Portland).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Oregon PACE (e.g., Providence ElderPlace)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OR Specifics:
    Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Oregon Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, OR resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • OR Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Oregon LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, OR resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • OR Specifics:
    Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max via OEF).
Oregon Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • OR Specifics:
    15 regions; rural priority; includes grandparent caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Oregon SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, OR resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • OR Specifics:
    Priority for veterans, rural residents; Easterseals/AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Oregon VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • OR Specifics:
    High veteran demand; Oregon Veterans’ Homes option.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Oregon Property Tax Deferral for Disabled and Senior Citizens

Senior Property Tax Deferral Program

Requirements:
  • General:
    Age 62+, OR resident, homeowner 5+ years, low-income.
  • Income Limits (2025):
    ~$58,000/year (household, adjusted annually).
  • Asset Limits:
    Home value < county median; equity > 15%.
  • OR Specifics:
    Deferred taxes accrue 6% interest; repaid upon sale/death.
Benefits without Contact:
  • Services: Tax deferral (~$1,000-$3,000/year avg., varies by county).
Oregon Elderly Nutrition Program

Elderly Nutrition Program (ENP)

Requirements:
  • General:
    Age 60+, OR resident (or spouse of any age); no income limit.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • OR Specifics:
    Includes Meals on Wheels; prioritizes homebound/low-income.
Benefits without Contact:
  • Services: Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.).

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