Facility type
Nursing Home
Status
Active
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Assisted Living Home
Troy Victorian Rehabilitation & Nursing Care Center
Assisted Living Home
Troy Victorian Rehabilitation & Nursing Care Center
Troy Victorian Rehabilitation & Nursing Care Center is a skilled nursing and rehabilitation facility located in Troy, New York. It offers a wide range of services, including long-term care, short-term rehabilitation, and respite care. The center is committed to providing residents with the highest quality care in a comfortable and home-like setting.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.7%
Residents per day (avg)
109
Occupancy rate
94.7%
Residents per day (avg)
109
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
36% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
35% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16.2M
Operating loss
-$692.5K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16,166,891.00
Operating loss
$-692,546.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.9M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License details
County:
Rensselaer
Additional licensing details
License number:
4161000N
CMS Certification Number:
335377
Ownership & operating entity
Owner name:
Troy Diamond Operations, LLC (For Profit)
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Rehabilitation, Personal Care and Independent Living, Skilled Nursing, Medical & Nursing Services, Specialty Clinical Services, Rehabilitation Services, Dining & Nutrition Services, Psychosocial & Lifestyle Support Services, Memory & Cognitive Care, Other Support Services
Religious Services
Yes
Dining & Nutrition
Food Description
Three daily meals and snacks, therapeutic and modified diets, dietitian consultation, in-room dining options.
Meals Included
Yes
Meals Per Day
3
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
13 inspections
13 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
179 complaints
149.2 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:May 9, 2025
Type:Complaint Investigation
91 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
61 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
6 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
July 5, 2024: Stipulation & Order #: NH-24-060
A formal agreement with the state to correct serious or repeated issues.
February 23, 2021: Stipulation & Order #: NH-21-157
A formal agreement with the state to correct serious or repeated issues.
October 21, 2016: Stipulation & Order #: NH-17-030
A formal agreement with the state to correct serious or repeated issues.
April 4, 2013: Stipulation & Order #: NH-16-156
A formal agreement with the state to correct serious or repeated issues.
April 11, 2014: Stipulation & Order #: NH-16-012
A formal agreement with the state to correct serious or repeated issues.
September 4, 2012: Stipulation & Order #: NH-16-025
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
10
State average N/A
Last Health inspection on May 2025
Total health citations
68
Citations per inspection
6.8
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 68 citations resulted from standard inspections; 15 of 68 resulted from complaint investigations; and 14 of 68 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
1
1
In line with State averageState average: N/A
1 critical citation
1 serious citation
66 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
May 09, 2025
Corrected
Abuse/Neglect moderate citation
May 09, 2025
Corrected
Administration moderate citation
May 09, 2025
Corrected
Environmental moderate citation
May 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Troy Victorian Rehabilitation & Nursing Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 12182
120
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near Troy Victorian Rehabilitation & Nursing Care Center
6.5 miles from city center
Troy, NY 12182
Calculate Travel Distance to Troy Victorian Rehabilitation & Nursing Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
138
Total Staff
134
Employees
4
Contractors
36,320
Total Hours (Quarter)
50
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 8.2 | No |
| Licensed Practical Nurse | 23 | 8.5 | Yes |
| Certified Nursing Assistant | 66 | 8.2 | No |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
101 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
9 staff
8.1hs shift avg
Therapy Services ⓘ
18 staff
6.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
6hs shift avg
Dietary Services ⓘ
4 staff
6.9hs shift avg
Other Services ⓘ
1 staff
7.4hs shift avg
Contractor Analysis
4.7%
of total hours from contractors
1,705 contractor hours this quarter
Licensed Practical Nurse: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 66 | 0 | 66 | 15,675 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 19 | 4 | 23 | 8,596 | 91 | 100% | 8.5 |
| Registered Nurse | 10 | 0 | 10 | 2,635 | 91 | 100% | 8.2 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,577 | 70 | 77% | 8.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,125 | 87 | 96% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 981 | 67 | 74% | 8 |
| Speech Language Pathologist | 3 | 0 | 3 | 909 | 76 | 84% | 7 |
| Physical Therapy Assistant | 6 | 0 | 6 | 827 | 75 | 82% | 5.7 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 601 | 79 | 87% | 7.2 |
| Physical Therapy Aide | 2 | 0 | 2 | 569 | 70 | 77% | 7 |
| Nurse Practitioner | 2 | 0 | 2 | 503 | 64 | 70% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 465 | 63 | 69% | 7.4 |
| Dietitian | 1 | 0 | 1 | 450 | 59 | 65% | 7.6 |
| Administrator | 1 | 0 | 1 | 432 | 55 | 60% | 7.9 |
| Respiratory Therapist | 1 | 0 | 1 | 427 | 58 | 64% | 7.4 |
| Qualified Social Worker | 3 | 0 | 3 | 426 | 64 | 70% | 6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 116 | 55 | 60% | 2.1 |
| Medical Director | 1 | 0 | 1 | 8 | 2 | 2% | 4 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
107 residents
Residents by payment source
Medicare
23 residents (21.5%)
Medicaid
82 residents (76.6%)
Private pay or other
2 residents (1.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
15% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
10% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.5%
Percent of long-stay residents whose need for help with daily activities has increased
18.5%
13% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.6%
Percent of long-stay residents whose ability to move independently worsened
16.6%
In line with State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.8%
16% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
Percent of long-stay residents experiencing one or more falls with major injury
4.5%
52% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.6%
Percent of long-stay high risk residents with pressure ulcers
8.6%
21% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.9%
Percent of long-stay residents with a urinary tract infection
4.9%
252% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.2%
Percent of long-stay residents who lose too much weight
8.2%
35% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.9%
Percent of long-stay residents who have depressive symptoms
15.9%
12% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.8%
Percent of long-stay residents who received an antipsychotic medication
23.8%
89% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.3%
11% worse than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.5%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.9%
In line with State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
242% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.8%
In line with State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$184K
177% higher than State averageState average: $66K
Number of fines
2
In line with State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$184K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 9, 2025
$160K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 5, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 5, 2024
$25K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Troy Victorian Rehabilitation & Nursing Care Center based on CMS SNF Cost Reports.
Occupancy Rate
94.7%
↑ 1.8pp vs 2022
Net Income
-$692,546
↓ ~$126K vs 2022
Total Payroll
$8,892,924
↑ ~$1.4M vs 2022
Profit Margin
-4.3%
↓ 0.4pp vs 2022
Loading trend charts...
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