Trustwell Living at Eagle Pointe Place
Trustwell Living at Eagle Pointe Place
Trustwell Living is an assisted living community at Eagle Pointe Place that excels in delivering high-quality services at different levels of care. The person-centered community maintains elegance and professionalism for its residents, promoting mutual respect and trust and allowing them to feel empowered and comfortable in a nurturing environment. Trustwell Living inspires its seniors to continue what makes them find joy and happiness.
The vibrant home aims to enhance and enrich the experiences and lifestyle of its residents by designing specific care plans that match their interests, abilities, and needs– from specialized programs to doing arts and crafts, everything is designed to satisfy one’s holistic wellness.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
Occupancy
License details
Additional licensing details
Ownership & operating entity
Trustwell Living at Eagle Pointe Place is administrated by Brooke Essington.
Contact Information
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 391 - 669 / 570 - 768 / 697 - 973 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Trustwell Living at Eagle Pointe Place
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
15 visits/inspections
8 visits/inspections triggered by complaints
Breakdown by inspection type
- 5 renewal/recertification inspections
- 8 complaint investigations
- 2 incident investigations
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Latest inspection
Inspection history
30 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Trustwell Living at Eagle Pointe Place
The most recent inspection on October 15, 2024, identified deficiencies related to medication administration errors and narcotic discrepancies, including a medication error that resulted in hospitalization and improper handling of narcotics. Earlier inspections showed a pattern of deficiencies involving service plan development, staff training, record retention, and emergency procedures, with several substantiated complaints related to care and medication management. Inspectors frequently cited issues with individualized service plans, medication administration, staff competency, and regulatory compliance for tenant records. Complaint investigations were mixed, with some substantiated cases involving medication errors and care deficiencies, while others found no regulatory insufficiencies. The inspection history indicates ongoing challenges with medication management and staff adherence to policies, with no clear trend of sustained improvement.
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Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Places of interest near Trustwell Living at Eagle Pointe Place
4.1 miles from city center — 0.35 miles to nearest hospital (Midwest billers)
2700 Matthew John Dr, Dubuque, IA 52002
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