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Assisted Living Home

Trustwell Living of Springfield

Assisted Living Home

Trustwell Living of Springfield

2451 W White Oaks Dr, Springfield, IL 62704 View map
Overview of Trustwell Living of Springfield

Trustwell Living of Springfield is an assisted living community situated in Springfield, Illinois, dedicated to providing compassionate and resident-centered care. Offering both Assisted Living and soon-to-be-introduced Memory Care services, this community takes pride in their on-site therapy options as well as their calendar of activities. Senior residents can relish restaurant-style dining, receive medication assistance, and benefit from personalized care plans tailored to their individual needs.

Recognizing that the search for the perfect senior living community has its own sets of challenges, Trustwell Living of Springfield ensures a seamless transition, allowing residents to leave their worries behind and embrace a fulfilling and worry-free lifestyle in a warm and supportive environment. 

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 68

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Illinois average
Occupancy rate 11.8%
Residents per day 8
Occupancy rate
11.8%
Residents per day
8
Bed community size
68-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 64 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
12%
In line with Illinois average
Occupied beds
8 / 68
Average residents 93 per day

License details

Facility type
Assisted Living/shared Housing Establishment
Status Active
Issuance June 22, 2025
Expiration June 22, 2026
County: Sangamon

Ownership & operating entity

Trustwell Living of Springfield is legally operated by TRUSTWELL LIVING SPRINGFIELD.

Type Of Units

Permanent Units
52 units
Alzheimer's Units
16 units
Total beds
68 units

Care Services

Offers Alzheimer's Care

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 389 / 551 / 772 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Trustwell Living of Springfield

Assisted Living Memory Care
Contact Trustwell Living of Springfield

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

16 visits/inspections

10 visits/inspections triggered by complaints

2 other visits

Breakdown by inspection type
  • 1 licensing inspection
  • 10 complaint investigations
  • 3 incident investigations
  • 2 other inspections

Latest inspection

Date:December 15, 2025

Inspection history

04/28/2023
08/03/2023
LHNJ11 7D COI = Complaint Original Investigation
09/18/2024
52CO11 7D COI = Complaint Original Investigation
09/18/2024
66DU11 7D COI = Complaint Original Investigation
11/08/2024
C7NF11 7D COI = Complaint Original Investigation
12/12/2024
9O7011 7D COI = Complaint Original Investigation
01/22/2025
W6JJ11 30D COI = Complaint Original Investigation
02/03/2025
I2LS11 7D FRI = Facility Reported Incident
02/25/2025
IOVE11 7D COI = Complaint Original Investigation
03/19/2025
7TLS11 7D COI = Complaint Original Investigation
05/20/2025
JU4M11 Annual Lic. Only = Annual Licensure Only Survey
06/10/2025
lRC411 30D COI = Complaint Original Investigation
07/28/2025
N2T611 7D COI = Complaint Original Investigation
10/15/2025
K5Y411 7D FRI = Facility Reported Incident
11/03/2025
30FD11 7D FRI = Facility Reported Incident
12/15/2025

18 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Trustwell Living of Springfield

The most recent inspection on October 15, 2025, found no deficiencies and the complaint investigated was unsubstantiated. Earlier inspections showed a pattern of deficiencies primarily related to resident rights, documentation, and staff training, including failures to provide proper involuntary discharge notices, maintain resident records, and ensure timely emergency response. Several substantiated complaints involved issues such as staff misconduct violating resident privacy, financial exploitation, neglect resulting in injury, and failure to report incidents promptly. Enforcement actions included termination of staff involved in privacy violations, but fines or license suspensions were not listed in the available reports. The facility appears to be addressing prior issues through plans of correction and staff education, with the most recent inspection indicating improvement.

Compare Assisted Living around Springfield The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.

Cedarhurst of Springfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Springfield
79
-
-
10
1
Cedarhurst of Springfield Operator, LLC
16
6
1
Studio / 1 Bed / 2 Bed
Trustwell Living of Springfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Springfield (Koke Mill East)
68
11.8%
-
64
-
TRUSTWELL LIVING SPRINGFIELD
16
10
3
Studio / 1 Bed / 2 Bed
Carriage Crossing Senior Living of Taylorville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Taylorville
46
-
-
13
2
CARRIAGE CROSSING SENIOR LIVING TAYLORVILLE, LLC
8
1
3
Studio / 1 Bed / 2 Bed
Centennial Pointe Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Springfield
28
-
A+
42
20
SPRINGFIELD I, LLC
7
1
2
Studio / 1 Bed
Avenues at Springfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Springfield (Mather and Wells)
-
-
-
42
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Trustwell Living Of Springfield 1 Bed
Trustwell Living Of Springfield Studio
Trustwell Living Of Springfield 2Bed

Places of interest near Trustwell Living of Springfield

Address 3.9 miles from city center — 0.9 miles to nearest hospital (Springfield Clinic Wabash)

Address 2451 W White Oaks Dr, Springfield, IL 62704

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Guides for Better Senior Living

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Financial Aid for Illinois Seniors

Get financial aid guidance

Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.